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Al Murooj Rotana

#55 of 501 Hotels in Dubai
Certificate of Excellence
Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Best prices for: 1 room 1 guest
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Al Murooj Rotana
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Al Murooj Rotana
Review This Hotel

832 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • All months
    (832)
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There are newer reviews for Al Murooj Rotana
See the most recent reviews
Doha, Qatar
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Reception staff were all very friendly and efficient so checking in and out was fast and unproblematic. The twin Club room we were given was actually quite small and the 2 armchairs were almost unreachable as they were squeezed between one of the beds and the windows so I would recommend a double bed for a bit extra space. The... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Brian, Thank you for taking the time to post your review following your recent visit to Al Murooj Rotana Dubai on TripAdvisor. We are truly delighted to note that you in general enjoyed your visit to the hotel. Your comment about the interior design and pool area is noted and will be certainly considered in future. Please accept... More 

Manama, Bahrain
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Avery nice and wonderful hotel with good rooms and a perfect location, Burg Khalifa within a 10 minute walk as is the Dubai Mall. metro is also close to the hotel and just 5 min walk distance. they have a beautiful city or pool view also hotel got nice design and comfortable furniture. all type of services you need is... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Ali, Thank you very much for your kind review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality and facilities. We make every effort to maintain the high standards of timely and quality service delivery Rotana is renowned for, and we are... More 

Abu Dhabi, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 1 week ago

great establishment ,, great chain ROTANA ,, great hotel location (walking distance to BURJ KHALIFA & dubai MALL ).. great facilities ,,SEVERAL OUTLETS ..GREAT SERVICE beautiful landscapes and most of all warm and excellent hospitality !

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. George, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Cleckheaton
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A really good hotel in a perfect location for visiting the whole of Dubai. Burg Kkallifa within a 10 minute walk as is the Dubai Mall. From there direct access to Metro - £4 for a full day ticket - go anywhere on trains, trams and buses. Nice pub on site if you like that sort of thing - we... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Gordon, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Thank you also... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Well done..trained staffs who are always ready to assist and offers good services with smiles on their face.see you next time..and the location to the malls ..its awesome and i can recommend my friends to visit...The evenning canapes in club lodge i cant forget to.

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Ms. Mercy, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, pleasant facilities and especially the culinary experience in our Club Rotana. I am proud to learn that my team made the difference! We make... More 

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Variation is nice specially if you have rooms and apartments so the hotel is so nice The lobby is very good The staff was so friendly and kind A great restaurant with perfect food The room services and reception were so helpful Nice pool and good spa It'll b good choice in Dubai

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Maher, Thank you very much for your positive review of your holiday in April 2014 with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to... More 

Saint Julian's, Malta
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had stayed at the Al Murooj a few times before while travelling on business but returned last with my family for a short break. As always, the service was excellent all round and standards of cleanliness very high. The buffet breakfast is lavish and the Club Lounge offered stylish pre-dinner snacks and drinks. The pool area was comfortable and... More 

Was this review helpful? Yes 2
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveler, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. I like to take this opportunity to thank you also for your loyalty. With delight I read that you stayed this... More 

Manama
Contributor
14 reviews 14 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall the hotel was good with good amenities. Location is also great since it's a few minutes walk to Dubai Mall. The walk though isn't a pleasant one since it's a busy road so the smell of pollution is just horrible. Breakfast was great with a huge selection of food. One major negative was the excessively loud music from the... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. With much regret I learnt about the music noise which effected your stay and sincerely apologize for the inconvenience caused. I wished you... More 

Riyadh, Saudi Arabia
Top Contributor
454 reviews 454 reviews
52 hotel reviews
156 helpful votes 156 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I used to stay at this hotel for one night in my last visit to Dubai. The hotel is little bit old and they were doing renovation for some part of it. The check-in process was very quick. The room was very nice but furniture little bit old. They supply an amenities inside the room (fruits and chocolate). At check-out... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Tahmaz, Thank you very much for your review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your overall enjoyable experience with our hotel facilities and services. With regret, however, I learnt that there was a billing error noticed by yourself upon check-out for which we sincerely apologize. I appreciate... More 

England
Top Contributor
110 reviews 110 reviews
49 hotel reviews
165 helpful votes 165 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am very fussy and difficult when it comes to hotels, but this hotel is a full-fledged five stars and deserves all five of them. Service is impeccable, food excellent, the rooms are well appointed, large and clean, and I appreciated the Occitane toiletries. There are a couple of points that let this hotel down though: 1) The first cannot... More 

Was this review helpful? Yes 3
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for sharing your experience from your recent stay with us at Al Murooj Rotana Dubai on Tripadvisor. I am pleased to read that you enjoyed your stay with us and you were very happy with the services provided by our colleagues. With much regret I read about the party volume from our Double Decker Friday’s... More 

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