We had a week at this hotel. The facilities are good, although hotel guests only get to use two of the three pools. The best and largest pool is reserved for residents, even though there was hardly ever anyone using it while we were there. The service at the front desk was poor, staff not particularly helpful with information and... more

nice location but the construction in the roads make it messy, the staff not well trained, expensive internet, the cleanliness not that good but it's average more

We stayed here during Ramadan (september). The hotel looks very nice. Rooms were modern and clean. Staff was friendly and helpfull (especially the luggage guy). The best thing about this hotel is it's location. 5 Minutes by foot to the Dubai Mall and not far from the Burj Dubai. We visited the Dubai mall just after Iftar so it was... more

Staying at Al Murooj Rotana was a great experience, with its location at the heart of the city and next to dubai mall "world's largest mall" its an ideal option if you'd like to have a break while still being at the city. The room was very luxurios and clean with balcony viewing the pool, the room service is super,... more

many variety of restuarants, the food is verry tasty, especially the italian night at Pergolas restaurant . more

This was a quick "Girls" weekend getaway. While the Rotana family has over 12 hotels in Dubai, I chose this one as from the reviews, it seemed to have a nice "resort" feel. Glad I DID!! Just as others have stated, you were welcomed with smiles and never a bother. I always book "Club Rooms" as I think it's definitely... more

The approach to the hotel was marred by the construction activity around. However, inside the hotel everything was good. The staff was helpful when I was looking at excursion options. Room service was prompt and within the time limit they mentioned while placing the order. I tried two restaurants and both exceeded my expectations. more

I stayed in Al Murroj with a friend, it is the third time i have stayed there and certainly not the last, the hotl is beautifull, full of marble and fresh flowers, staff are always there to greet you at the doors, and i never had to wait for a taxi or car. The rooms are very well services, in... more

My partner and I arrived in Dubai on a midnight flight. We had a four night stay booked on the Club Floor which included limousine pickup. We were looking forward to being welcomed by our limousine pick up however one never arrived. We were told by reception that we never organised a pick up although they could tell me of... more