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Al Murooj Rotana

#52 of 500 Hotels in Dubai
Certificate of Excellence
5.0 of 5
Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Best prices for: 1 room 1 guest
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Al Murooj Rotana
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Al Murooj Rotana
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849 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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Columbia, Maryland
1 review
4 of 5 stars Reviewed 2 days ago NEW

Stayed for a night. I bought an extra package for $110 which was supposed to provide shuttle service to and fro from airport and various other goodies. On the day to leave for the airport, hotel charged me extra AED 50 for the shuttle service. They said that the terminal I was going to was farther away and was not... More 

Was this review helpful? Yes
Emirate of Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stay often in this hotel when we are in Dubai, service has always been great. Staying in the Club rooms affords a separate check in and teas, coffees and food are provided at different times in the Club Lounge. Situation of the hotel is also good, opposite the Dubai Mall and the Burj Khalifa. Breakfast here is excellent. The... More 

Was this review helpful? Yes 1
Southport, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The staff are very attentive and can not do enough for you. Excellent location, walking distance to the Dubai mall, great restaurants, the Burj Khalifa and the Dubai fountains. We stayed in the club room which included a private pick up to and from the airport. we stayed two nights as a stop over on our way to the Maldives... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveller, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you were overall impressed with the quality of our hotel and service. Your gracious comments will... More 

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Helpful staff .. Great location next to highest building in the world , clean , family oriented hotel Helpful staff .. Great location next to highest building in the world , clean , family oriented hotel

Was this review helpful? Yes 2
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and attentive and helpful services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the... More 

Houston, Texas
Top Contributor
168 reviews 168 reviews
38 hotel reviews
400 helpful votes 400 helpful votes
5 of 5 stars Reviewed 1 week ago

We found this to be an exceptional hotel and worth what it cost us to stay here. If we were to return, we would certainly stay here again, in a minute! Here are some of the tips we offer: - it is nice that the safe has an a/c plug inside it. Our laptop could safely charge while we were... More 

Was this review helpful? Yes 4
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More 

Victoria, Canada
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

The staff is very friendly and attentive. The hotel in a great location, across the street from the Mall of Dubai and walking distance to the Burj Khalifa and Dubai Fountains. The buffet breakfast is delicious, the rooms are nice and clean, and the staff is outstanding. Great place to stay in Dubai.

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Ms. Andrea, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Qatar
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here with our 13 year old daughter. Its in a good location, we were able to walk across a road (busy) to the Dubai mall and Burj Khalifa. We had a club room, but didnt make much use of facilities as we prefered to sit outside for breakfast on the terrace, which was lovely. The staff were all... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. Please accept our sincere apologies for the delay in... More 

Dammam
1 review
5 of 5 stars Reviewed 1 week ago

Everything was very smooth and efficient. Car parking and valet service was awesome. Wonderful breakfast menu. Clean rooms. I found the view is great. Walking distance to Mall of Dubai. Cafes have awesome ambiance. 5 out of 5 experience.

Review collected in partnership with Amoma.com

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Rasool, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for four nights with my family. A nice 5 Star hotel located 5 min away from Dubai mall. I had two adjoining rooms and the rooms very roomy and welcoming. The best thing I liked about the hotel was service....."TOTALLY OUTSTANDING". George who helped me check in was extremely polite and helpful . Zaid Aqueel... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Ahmad, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Abu Dhabi, United Arab Emirates
Top Contributor
80 reviews 80 reviews
24 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel and very well located. Al Murooj is walking distance from the Dubai Mall and is a lot cheaper than the other hotels at or near the mall. I was there on business so I didn't get to sample the pool or nightlife but I did have an excellent Asian fusion buffet dinner. As is usual for Rotana... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More 

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