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Al Murooj Rotana

5.0 of 5 Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Certificate of Excellence 2014
Al Murooj Rotana
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Al Murooj Rotana
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725 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (162)
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  • All months
    (725)
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    (218)
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    (191)
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Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Just stayed for 2 nights, but the location near the Burj Khalifa and the Dubai Mall was great. The biggest complaint though is that they charge for hourly wi-fi, which seems below a hotel of this stature.

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Dubai
1 review
5 of 5 stars Reviewed 3 days ago NEW

Murooj Rotana, is the best convenient hotel for people coming in for Business and Leisure at the ams time as it's location serves well and moreover the staff hospitality is considered the best in all aspects

Review collected in partnership with this hotel

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Salim, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

the service we experienced was good the rooms were good, comfortable and has all the amenities we needed location is in the center of activities in Dubai. Very close to Dubai Mall and Burj Khalifa the highest building worldwide

Review collected in partnership with this hotel

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Fadi, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More

Montecatini Terme, Toscana, Italy
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A little bit expensive but really really nice not too much luxury as the rest of dubai but the staff was great very helpful and kind breakfast was big and plenty of food. we had also dinner one night with a seafood buffet 60 euro each person and was lovely I really enjoyed the time here

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Ms. Jessica, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More

Edmonton
Top Contributor
63 reviews 63 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights with my family. Overall it was a good experience. I enjoyed the pool, the nice gym, and the double decker pub. the buffet breakfast didn't impress as I found many items cold. Internet needs to be included in the price

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UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your kind review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. With concern we noted your comment about our hot dishes during breakfast and will assess the matter with our culinary team. Please accept our... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for one night for business/pleasure and my wife accompanied me. The reception, staff, price I paid as a Rotana Rewards member and food in the all-day restaurant were excellent. The room was very good despite the view over a construction site for another hotel. It is close to many attractions, but is not near a beach and... More

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to share... More

Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

for a hotel with such high rates, not to have free internet in the rooms is unacceptable. the facilities available in the club lounge is limited and I personally think that if you will not provide good club lounge facility you should not have club lounge. access to the hotel is difficult if you are driving, to drive out is... More

Review collected in partnership with this hotel

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to post your comments following your recent stay at Al Murooj Rotana on TripAdvisor. With much regret we learnt that we failed to meet your expectations with our Club Lounge and amenities offered. Our food & beverage offers include a daily changing menu for breakfast, afternoon tea as well as evening... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed 4 days at the hotel and I would like to say I haven't got a bad word to say about the hotel. From reception to managers to cleaners EVRYONE had such good customer service like iv never seen before at any hotels. I stayed there with my 9mth old baby and they completely catered to her needs which... More

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Jay Miah, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious... More

Silver Spring
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our family stayed in one of the apartments for a month. The staff was efficient, professional and personable. Any issues we had were addressed immediately. Dealt directly with Tyrone and Fernando. When AC had issues for a couple of days, Tyrone wanted to make sure we were comfortable and offered another room until it was fixed. Afterwards, both managers arranged... More

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mrs. Angela, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More

Dubai, United Arab Emirates
2 reviews
4 of 5 stars Reviewed 2 weeks ago

We booked two queen bed room in our stay and i was impressed in the room because it is big and very clean. Staff are all very friendly, we had a great time also at the pool area which was that time it was quiet. Absolutely everything was good. We dined also at the hotel restaurant, Pergolas.. the food was... More

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More

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Additional Information about Al Murooj Rotana

Address: Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Al Murooj Rotana 5*
Number of rooms: 387
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Also Known As:
Al Murooj Rotana Dubai

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