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Al Murooj Rotana

#65 of 504 Hotels in Dubai
Certificate of Excellence
Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Best prices for: 1 room 1 guest
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Al Murooj Rotana
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Al Murooj Rotana
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880 reviews from our community

Traveler rating
    507
    261
    70
    28
    14
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (195)
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  • English first
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English first
  • All months
    (880)
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    (295)
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    (191)
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    (198)
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    (196)
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Lauwe, Belgium
Contributor
13 reviews 13 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed today NEW

Check in was very friendly and professional. Staff extremely helpful. Room at the 4 th floor was very nice. Comfortable bed and bathroom. Breakfast buffet was very good and many things were cooked to order. Also in the breakfast room was the staff extremely helpful. The lady in the business center was very kind and helped me to print out... More 

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Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

I got VIP treatment by check-in at lounge at level 14 floor. They welcomed my family with tea and coffee. The room was big and beautiful enough for my family as my baby was enjoying TV while I took shower in such organised and clean toilet, with audio on. We got access for high tea afternoon and cocktails before dinner... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Mohammed, Thank you very much for your wonderful review of your recent stay with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More 

Doha, Qatar
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Wonderful week-end with great service. It is 15 min. walk to Dubai Mall. All staff are very helpful and friendly. Check-in was very easy. The pool staff are very attentive & room was comfortable. I would recommend.

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Greetings from Al Murooj Rotana Dubai! I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service.... More 

Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at the hotel for 4 days, staff were really helpful and friendly however the hotel seemed a little tired. Only concern was the hotel is not baby friendly, there is no ramps to wheel a pram to the pool. This may also be a concern for disabled guests. Location is good, in close proximity to dubai mall.

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Greetings from Al Murooj Rotana Dubai! Thank you very much for your review on TripAdvisor of your recent holiday with us at Al Murooj Rotana Dubai. I am glad that in general you enjoyed your stay with us. Thank you for complimenting the team on being helpful and friendly which is highly appreciated. Be assured that your praise will be... More 

Hawalli, Kuwait
Top Contributor
65 reviews 65 reviews
36 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked the last minute by phone. Same day of our arrival.... Everything was smooth. We were upgraded from a two bed room apartmnet to a three bed room apartment facing the pool for only 20 Emarati Derham extra. It was so big. A huge foyer and full equiped kitchen, 3 big bed rooms all with bathrooms, an additional guest... More 

Was this review helpful? Yes 2
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mrs. Jenan, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the service and I am glad to read that you... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was good. Arrived late, so they only had smoking rooms left. But they did "freshen" it for us. Upon checking, was greeted with Arabic coffee and dates. Complimentary valet parking was great. Location is 2 blocks (less than 10min walk) from the burj Khalifa

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Justin, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to share... More 

Pocos de Caldas, MG
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

A perfect place beside the Burj Kalifa and the Dubai Mall, the hotel also has a 3 different pool areas with a beautifull archtecture, large apartments with every thing you need in the kitchen. The staff is very polite and always ready to serve. at the morning they take the gests to the breakfast on a golf car. The breakfast... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveller, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Despite requesting a non-smoking room when booking 7-months prior, we arrived late after a long flight to be told they only had a smoking room. The main issue is however the noise. Tied on the first night we presumed the loud music was a rogue house guest and let it go. We discovered on our second night that we were... More 

Was this review helpful? Yes 4
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Alan, Thank you for your comments following your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not a satisfactory... More 

Top Contributor
67 reviews 67 reviews
43 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel offers some great serviced hotel apartments (outside the main hotel building) very ideal for families & larger groups. The location needless to say is amazing because it's literally facing Dubai Mall & a short walk from an array of options in Downtown. Go for it! Do not expect anything luxurious or out of the ordinary though!

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Omar, Thank you very much for your positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to share your experiences... More 

New York City, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for three nights for our wedding anniversary. This was our first time in Dubai. We had dinner at two of the restaurants which was great. All the staff at the hotel were excellent. The rooms were clean & spacious. On our anniversary they surprised us with a special cake, fruit basket, and fresh Juice.... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay on the special occasion of your wedding anniversary at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our... More 

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Prices are for 1 room, 2 adults
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