We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Al Murooj Rotana

#54 of 499 Hotels in Dubai
Certificate of Excellence
Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Al Murooj Rotana
Professional photos View all
Browse nearby
Al Murooj Rotana
Write a Review

862 reviews from our community

Traveler rating
    502
    252
    67
    28
    13
See reviews for
182
281
57
206
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (862)
  • Mar-May only
    (276)
  • Jun-Aug only
    (191)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (196)
All months
Mauritius
Contributor
14 reviews 14 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My wife and myself decided to go on holiday in Dubai and we reserved on the Internet at the Al Murooj Rotana Hotel, which one of our friends in Dubai had recommended to us. The hotel was very well situated at 3mins walk from the Dubai Mall. The hotel was very clean and the rooms were spacious. The food was... More 

Was this review helpful? Yes 1
Riyadh, Saudi Arabia
Top Contributor
94 reviews 94 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I am here currently.. Have tried tge room before they were fabulous.. this time two bedroom apartment it wasn't to the standard expected.. The bathroom instruments were breaking down by it self.. The room has a weird smell to it.. The rooms wasn't clean when recieved.. Overall a somewhat disappointed experience compared to last time when i stayed in the... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveller, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely... More 

Rabiya Lebanon
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I was booked into the Murooj Rotana Hotel - Dubai for one night. I had a conference to attend to the next morning. I arrived at around 10 PM. The check-in and room allocation went fine. I was given room 210. THIS ROOM IS ABOVE A BALLROOM I could hear the music and singing as if it was in my... More 

Was this review helpful? Yes 2
London
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Check in: Following a 52AED taxi ride from the airport to the hotel, I arrived to a very helpful doorman who swept up my suitcase and took me into the cool-aired, spacious lobby whilst offering a local welcome coffee. It was quiet so I was served instantly by a lovely lady Darina who checked me in and gave me a... More 

Was this review helpful? Yes 2
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive and detailed review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your... More 

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great location, I just crossed the road to get to Dubai Mall & Burj Khalifa. It was a Friday night and it was basically impossible to find a parking in the Mall . Clean rooms, Internet is only free in the lobby, only valet parking.

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveler, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. I am glad... More 

London
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Very clean and modern rooms, staff are friendly and had wonderful room service. location is good distant to dubai mall and DIFC. prices are reasonable for the quality. The lounge is great for afternoon tea.

Was this review helpful? Yes 2
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Derek, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to share... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We arrived at 8AM after an overnight flight from London. The receptionist checked us right in. By 9am, we were already in bed and tried to catch some sleep. How nice! All staff are very polite, warm and professional. They can't do enough for you. The service is the best we have ever received from five star hotels. And we... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mrs. Michelle, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Houston, Texas
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for over a week, and found the property to be located in a very posh location and the property a five star. The rooms were nice with nice amenities. The breakfast was great. It was a really nice hotel and could not have been better. There were more than one pools and the staff... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More 

Antrim
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a brilliant hotel this is. Arrived at 0600hrs after an overnight flight. Issam checked us in and got us tea as we had a short wait, then provided us with a super room and breakfast in the Club lounge (check in does not officially start to 1400hrs). How good is that? The hotel and room was super spotless and... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your very positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. I am... More 

Columbia, Maryland
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed for a night. I bought an extra package for $110 which was supposed to provide shuttle service to and fro from airport and various other goodies. On the day to leave for the airport, hotel charged me extra AED 50 for the shuttle service. They said that the terminal I was going to was farther away and was not... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveler, Thank you very much for your positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. Thank you for your valued comment about the airport transfers which will be shared with our team to avoid re-occurrence. I am glad that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

655 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (469)
Viewed
Hotel & grounds (99)
Viewed
Dining (21)
Viewed
Pool/beach area (59)
Viewed
View from room (37)
Viewed
Room/suite (67)
Viewed
Bathroom (19)
Viewed
3:44
Videos (1)
Viewed
Other (166)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (167)
Viewed
Amenities (5)
Viewed
Classic Room (30)
Viewed
Pool (9)
Viewed
Premium Suite (72)
Viewed
Restaurants and Bars (27)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (2)
Viewed
Pool/beach area (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question