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Al Murooj Rotana

#55 of 501 Hotels in Dubai
Certificate of Excellence
Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Al Murooj Rotana
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Al Murooj Rotana
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831 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (187)
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Salem, New Hampshire
Senior Contributor
38 reviews 38 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed yesterday NEW

My girlfriend and I stayed here from March 14-21. PROS: The hotel is located right across the Dubai Mall. If you do not mind walking, you can access the mall by foot in about 15min. The staff is very friendly, helpful and accomodating. The hotel is very clean and they have a decent size room. The cable service is good... More 

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Bristol
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

A pleasent hotel in the downtown dubai area. Nice base to explore a 10 min walk across to dubai mall with lots of entertainment and food options. Rooms very nice food in dubai can range from UK prices to very expensive depending where you go and alcohol everyone is very pricey about 9 pound a pint.

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gold coast
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed there for our honeymoon... It was amazing .. Our room was clean and welcoming.. The outdoor looked great too... Not even a 5 minute walk to Dubai Mall... It was a first time in Dubai.. The location of this hotel really helped us visit the attractions we planned too.. Definitely will be back ...

Was this review helpful? Yes 2
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just stayed for 2 nights last week. This place is impeccable!! The location, the serice, the rooms, everythg 5 star. Brilliant location for exploring Dubai. Walk to Dubai Mall and Burj Khalfa. My room was huge (premium king) and the pools are beautiful. They even have a lifesaver on duty till 10pm!! I have another night there booked on my... More 

Was this review helpful? Yes 2
scotland
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This was my 3rd visit to this hotel. We just love staying the al Murooj, the staff provide excellent service. We we picked up from airport at 8am and were in our room at 10.30 then pool at 11! We stayed in a club room which has club lounge access. The staff in the club room are superb especially Mercy,... More 

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Guernsey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Not a bad hotel and not much to criticise at all.Staff excellent and always on hand, Good room and pool area along with public areas all fine. Like all of Dubai a slightly surreal and plastic character less place with no natural beauty but it is a desert after all !

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. I appreciate you taking the time to share your experiences and recommending us on TripAdvisor and look forward to welcoming you back to... More 

Dubai
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was my second visit to Al Murooj, this time in one of the suites. Same great service and hospitality as the first time. I prefer the (relatively) smaller size and friendly buildings of this hotel as compared to the famous high rising towers in the city.

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mrs. Maria, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality and good facilities. We make every effort to maintain the high standards of timely and quality service delivery Rotana is renowned for, and we... More 

Bridport
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I have recently spent 8 nights at this hotel and the service was exemplary. The room was spacious, well maintained and spotlessly clean. We were on the 6th floor in a premier club room which meant we had access to the club lounge. The Lounge offers breakfast, afternoon tea and pre dinner drinks and canapés. The pastry... More 

Was this review helpful? Yes 4
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

2 reviews
4 of 5 stars Reviewed 1 week ago

The Hotel is good for a family trip as well for a business meeting. The stuff is very friendly and trying their level best. The rooms are nice and big. All in all a nice place to be. As specially for shopping - the Dubai Mall is just a 5 minutes walk away! By the way - everybody believe in... More 

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UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveler, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to share... More 

Doha, Qatar
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Reception staff were all very friendly and efficient so checking in and out was fast and unproblematic. The twin Club room we were given was actually quite small and the 2 armchairs were almost unreachable as they were squeezed between one of the beds and the windows so I would recommend a double bed for a bit extra space. The... More 

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UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Brian, Thank you for taking the time to post your review following your recent visit to Al Murooj Rotana Dubai on TripAdvisor. We are truly delighted to note that you in general enjoyed your visit to the hotel. Your comment about the interior design and pool area is noted and will be certainly considered in future. Please accept... More 

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