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Al Murooj Rotana

5.0 of 5 Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Certificate of Excellence 2014
Al Murooj Rotana
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Al Murooj Rotana
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747 reviews from our community

Traveler rating
    432
    219
    58
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    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (166)
Date | Rating
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English first
  • All months
    (747)
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    (218)
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    (191)
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Dubai
1 review
4 of 5 stars Reviewed 2 days ago NEW

Although not new, this property is extremely well maintained to standards of new properties! The AC controls did not work though, resulting in our room turned into a coldstore. Absolute waste of energy

Review collected in partnership with this hotel

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Salmiyah, Kuwait
Contributor
20 reviews 20 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Got an amazing rate for couple of nights, had to try Rotana for the first time and I was not disappointed, except for the food which I ordered in. Room is clean and cozy, the bed was amazing and had to fall in love with it. Bare in mind its not a new hotel, so you can sense that its... More

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UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. With concern, however, I read about the pizza... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

A nice hotel, great facilities, nice pool, superb breakfast buffet. The best part of the hotel are the staff who seem eager to please and will go out of their way to do so. Reception is nice, polite and swift check in. Complaints are dealt with immediately and without heitation or excuse. The location is great, a few minutes walk... More

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Theo, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More

Japan
2 reviews
4 of 5 stars Reviewed 1 week ago

I have stayed this hotel 2 times. I enjoyed breakfast outside because of the view around this hotel. Also I don't like to stay more than one hour in the room which has air conditioning , so having meal out side is very good to me,especially the temperature out side in Dubai this time was perfect (I stayed 11/6-13,2014) When... More

Review collected in partnership with this hotel

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Flint, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai and thank you for your loyalty. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you were overall happy with the quality of our hotel... More

Johannesburg, South Africa
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

For a 5 star hotel, i would expect much more but overall I truly did enjoy my night at this hotel. I was interested as it was beautifully located with every amenity close by. For the price you pay, you would expect free wifi which was a major downside considering the price. as always, the Rotana group are extremely welcoming... More

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveller, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

The veiw of hotel is good and the location is wonderfull because its near from dubai mall you can go by walk. Its clean and the stuff are nice .realy i like it and off sure next i will come with my family .

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Ala, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us, and I am glad to read that you... More

Doha
1 review
5 of 5 stars Reviewed 2 weeks ago

I am always satisfied with this hotel, specially the location, the service and the breakfast. I would only suggest to have free wifi. the value should not increase anymore the prices are great. I highly recommend it.

Review collected in partnership with this hotel

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Ms. Carol, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel itself , that you cant even realise how good to stay in this place. I remembered when i first step in,thru the hotel i wear old pants and an old shirt with a messy hair,hehehe. Indeed the staff was so great and very warmly in greetings for welcoming me. From the Concierge to lobby hostess to receptionist to... More

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mrs. Judy, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More

Kuwait
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is such a great hotel, perfect location for a great rate, the perfect getaway for the weekend, so close to Dubai Mall (walking distance) super helpful and friendly service, I would recommend to any one visiting Dubai for a short period

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Baree, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More

high wycombe
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in one of the 2 bedroom apartments / suites. It was large, clean, spacious and well equipped. The location is great to explore the city- it's a five minute walk to Dubai mall and is in the shadow of the Burj Khalifia! There are three pools on site to choose from. The breakfast served in the main hotel,... More

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveller, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More

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Additional Information about Al Murooj Rotana

Address: Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Murooj Rotana 5*
Number of rooms: 387
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Also Known As:
Al Murooj Rotana Dubai

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