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Al Murooj Rotana

5.0 of 5 Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Certificate of Excellence 2014
Al Murooj Rotana
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Al Murooj Rotana
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773 reviews from our community

Traveler rating
    448
    226
    60
    27
    12
See reviews for
155
255
52
192
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (773)
  • Mar-May only
    (218)
  • Jun-Aug only
    (191)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (165)
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1 review
5 of 5 stars Reviewed yesterday NEW

The hotel provides excellent service from the check-in staff, housekeeping and conciege. It has a beautiful garden and pool area for everyone to enjoy. The hotel is just a short walk to Dubai Mall so going back and forth is quite easy. However, I would recommend that the hotel provide some kind of shuttle to make it even easier.

Review collected in partnership with this hotel

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Brighton, United Kingdom
Contributor
20 reviews 20 reviews
20 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked a club room because it included breakfast and airport transfer and this worked out better value for us. We had a twin room which had two large single beds with all the usual amenities. The toiletries included a toothbrush and paste set and a shaving set which you don't see in many hotels. The shower is over the... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveller, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More 

Jeddah
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Great Hotel in all aspects! Clean rooms, Great welcoming & staff, excellent health club witha complete SPA. All day resturant. This is the best hotel and with a competitve price that you could ever stay in that is near Dubai Mall area.

Review collected in partnership with this hotel

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Mohammed, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Brisbane, Australia
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was amazing, we had a 2 bedroom suite and it was everything you'd expect it was big and spacious, had everything you need we didn't cook but the kitchen fully prepared for it. Beds were large even the single were great size. Position was the best thing takes 5 minutes to walk to the Dubai mall which you... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More 

Cairns, Australia
Top Contributor
84 reviews 84 reviews
50 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arriving we were greeted by lovely helpful smiling staff. As the reception counter was busy we were promptly seated at a table and the lovely Saif assisted us. We were also presented with traditional coffee and dates. We were quite demanding with concierge and they never faulted at our every requested. The lifts are fast, rooms spacious. Bathroom is... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Birmingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an odd hotel for Dubai, with smaller buildings spread over a larger complex but a great location opposite Dubai mall. I stayed in an apartment even though I was a single traveller as there wasn't much price difference between the two. The apartment was a lovely size but had an odd musty smell to them that you do... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveller, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely... More 

Dubai, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for a few weeks in November so picked a two bed apartment. - apartment is very spacious and had one room with a queen and one had two very large singles. Every room has tv though choice of channels is limited. The kitchen is very spacious and well appointed . Could not find a corkscrew though and a... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Customer, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More 

Tripoli, Lebanon
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very comfortable. A great stay. Great location. Dubai Mall at few steps. Super delicious international buffet. Spacious rooms. Kind and friendly staff. They gave us late check out for free since our flight was late in the evening. Room service very good. Prices relatively good as you are staying in a 5 stars hotel. Not a minor negative point to... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Dubai
1 review
5 of 5 stars Reviewed 2 weeks ago

My experience with this hotel was amazing. we had a lovely stay in a presidential suite and each and everything from the cleanliness, linen and pillow comfort to the availability of products in the Bathroom, The most lovely part was the open terrace with a Jacquise in our room. It was an Amazing Expeince. Thank You Murooj Rotana

Review collected in partnership with this hotel

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I had booked a King size double bed but was given two single beds room which was far smaller in size. I was also promised a great view of the swimming pool etc. but to see the ground from the 7th floor I had to really put my face to the window and peer down over the parapet to see... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Syed, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely... More 

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Additional Information about Al Murooj Rotana

Address: Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Murooj Rotana 5*
Number of rooms: 387
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Also Known As:
Al Murooj Rotana Dubai
Hotel Style:
#36 Romantic Hotel in Dubai
#43 Business Hotel in Dubai
#51 Luxury Hotel in Dubai
#84 Family Hotel in Dubai

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