We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Al Murooj Rotana

#50 of 514 Hotels in Dubai
Certificate of Excellence
Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Asia Travel to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Al Murooj Rotana
View Map
Add Photo Write a Review

996 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    591
    283
    75
    32
    15
See reviews for
233
313
72
221
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (214)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (996)
  • Mar-May only
    (299)
  • Jun-Aug only
    (303)
  • Sep-Nov only
    (198)
  • Dec-Feb only
    (196)
All months
Abu Dhabi, Abu Dhabi, United Arab Emirates
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a great stay at Al Murooj. With friends flying in late into Dubai we drove up from Abu Dhabi and spent two nights in Dubai. The hotel is easy to access - directly across from the Dubai Mall. The staff, while friendly, was a little underwhelming. Most of my questions or requests were me with looks of puzzlement.... More 

Was this review helpful? Yes
London, United Kingdom
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I was here for nearly a month and a few things grated. The pool area is not that good, charging for wifi seems very outdated, breakfast charges felt like I was being gouged. All in all this is a decent hotel but has seen much better days. Staff are generally friendly and helpful, but hotel's general attitude and decor need... More 

Was this review helpful? Yes
Hussein H, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued comments in regards to the pool area and hotel’s decorations are noted and will be assessed. With regards to the breakfast charges, please be assured that our prices are regularly checked and aligned with the market. Internet in general... More 

Canberra, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed 3 nights & opted for the upgrade to a Club Rotana room. It was noisy as it was positioned over the driveway & faced the road. Wasted my money. The food was average but service in the dining areas was fantastic. I didn't feel like a solo traveller. They engaged in conversation & made me feel welcome.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hussein H, General Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for your post on TripAdvisor following your recent stay at Al Murooj Rotana. With pleasure we learnt that you appreciated the attentive and friendly service of our team. However, we are sad to hear that you have not fully enjoyed your visit due to the noise disturbance from the road which impacted your sleep. We... More 

Al Muharraq, Bahrain
1 review
5 of 5 stars Reviewed 5 days ago NEW

It was a great pleasure to stay at Almurooj rotana hotel & it will not be the last inshallah 😊 The service and cleaning was exellent and the staff there very helpful and kind to us. Overall: Excellent 👌

Review collected in partnership with this hotel

Was this review helpful? Yes
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to share... More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW

Al Murooj Rotana is by far the best hotel I've stayed in,in Dubai.... it's beautiful landscaping,evergreen gardens, fountains and pools are a sight for the eyes. Friendly staff ,very clean environs, comfortable and homy rooms. My family and I had a fabulous vacation thanks to this hotel. Looking forward to going back next time.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. I am glad... More 

New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Loved the staff and location. It is walking distance from Dubai Mall and Burj Khalifa and a short cab ride away to many attractions. My biggest gripe was the room size. It was small and so were the beds. Full size bed at most. I didn't expect that. Also, though they say the have toddler beds available be aware that... More 

Was this review helpful? Yes
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. We noted your disappointment regarding toddler bed. Please accept our sincere apologies... More 

Emirate of Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 1 week ago NEW

Hotel is clean and the services were very good. I recommend it. The price might seems little expensive. The most thing I like in that hotel that it's so near to Dubai mall. I will visit it again in the future.

Review collected in partnership with this hotel

Was this review helpful? Yes
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Mr. Saeed, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. We are extremely happy to hear that you and your friends had enjoyed your recent visit to our hotel and that you were pleased with the location, facilities and services at our property. I noted with regret that you found our... More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I were in Dubai for 19 hours on the way back from our honeymoon in Thailand and chose to stay at this hotel because of the location. We were able to visit the Dubai Mall, go to the top of the Burj khalifa, and enjoy a few great meals depsite our short stay. Staff was helpful and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. I am glad that your choice of hotel close to Dubai Mall suited your leisure plans and that you had a wonderful time.... More 

Los Angeles, California
2 reviews
5 of 5 stars Reviewed 1 week ago

Our stay was perfect. Excellent service. The taxi from the airport took us to the wrong Rotani. When I explained this to the Rotani where we had our reservations, the hotel suggested they reimburse me for the original taxi ride to the wrong hotel. I did not ask, but they kindly made the reimbursement. The staff of the hotel was... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Mr. Akins, Thank you for taking the time to post your review following your recent visit to Al Murooj Rotana Dubai on TripAdvisor. We are truly delighted to note that you thoroughly enjoyed your visit to the hotel. Thank you so much for recommending our colleagues for their friendliness, helpfulness and courteousness throughout all departments which made your stay... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Staff are excellent Breakfast is fantastic I was upgraded to a club room Room was clean, beautifully presented and had daily service for cleaning The hotel has good facilities and I made use of the gym and the pool daily Would definitely stay here again

Review collected in partnership with this hotel

Was this review helpful? Yes
Hussein H, Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is renowned for,... More 

Hotel Review Summarization

What travelers say

  • Very good(8)
  • Club lounge(3)
  • Club room(3)
  • Hotel staff(3)
Questions? Get answers from hotel staff and past guests. Ask a question

722 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (517)
Viewed
Hotel & grounds (106)
Viewed
Room/suite (73)
Viewed
Dining (22)
Viewed
View from room (39)
Viewed
Pool/beach area (60)
Viewed
Bathroom (20)
Viewed
Family/play areas (1)
Viewed
3:44
Videos (1)
Viewed
Other (195)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (167)
Viewed
Amenities (5)
Viewed
Classic Room (30)
Viewed
Pool (9)
Viewed
Premium Suite (72)
Viewed
Restaurants and Bars (27)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Room/suite (27)
Viewed
Hotel & grounds (4)
Viewed
Pool/beach area (2)
Viewed
Other (5)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Dubai hotels
Dusit Thani Dubai
#103 of 514 in Dubai
4.5 of 5 stars 1,123 reviews
Downtown Dubai
Ramada Downtown Dubai
Ramada Downtown Dubai
#74 of 514 in Dubai
4.5 of 5 stars 930 reviews
Sofitel Dubai Downtown
#43 of 514 in Dubai
4.5 of 5 stars 795 reviews
Show Prices
Show Prices
Show Prices
Villa Rotana - Dubai
#101 of 514 in Dubai
4.5 of 5 stars 434 reviews
Downtown Dubai
DAMAC Maison Dubai Mall Street
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay