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Al Murooj Rotana

5.0 of 5 Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Certificate of Excellence 2014
Al Murooj Rotana
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Al Murooj Rotana
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769 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
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English first
  • All months
    (769)
  • Mar-May only
    (218)
  • Jun-Aug only
    (191)
  • Sep-Nov only
    (199)
  • Dec-Feb only
    (161)
All months
Jeddah
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Great Hotel in all aspects! Clean rooms, Great welcoming & staff, excellent health club witha complete SPA. All day resturant. This is the best hotel and with a competitve price that you could ever stay in that is near Dubai Mall area.

Review collected in partnership with this hotel

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Brisbane, Australia
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was amazing, we had a 2 bedroom suite and it was everything you'd expect it was big and spacious, had everything you need we didn't cook but the kitchen fully prepared for it. Beds were large even the single were great size. Position was the best thing takes 5 minutes to walk to the Dubai mall which you... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More 

Cairns, Australia
Top Contributor
84 reviews 84 reviews
50 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Upon arriving we were greeted by lovely helpful smiling staff. As the reception counter was busy we were promptly seated at a table and the lovely Saif assisted us. We were also presented with traditional coffee and dates. We were quite demanding with concierge and they never faulted at our every requested. The lifts are fast, rooms spacious. Bathroom is... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Birmingham, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago

This is an odd hotel for Dubai, with smaller buildings spread over a larger complex but a great location opposite Dubai mall. I stayed in an apartment even though I was a single traveller as there wasn't much price difference between the two. The apartment was a lovely size but had an odd musty smell to them that you do... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Traveller, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely... More 

Dubai, United Arab Emirates
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for a few weeks in November so picked a two bed apartment. - apartment is very spacious and had one room with a queen and one had two very large singles. Every room has tv though choice of channels is limited. The kitchen is very spacious and well appointed . Could not find a corkscrew though and a... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Customer, Thank you very much for your wonderful review of your recent holiday with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience. We make every effort to maintain the high standards of timely and quality service delivery Rotana is... More 

Tripoli, Lebanon
Contributor
14 reviews 14 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable. A great stay. Great location. Dubai Mall at few steps. Super delicious international buffet. Spacious rooms. Kind and friendly staff. They gave us late check out for free since our flight was late in the evening. Room service very good. Prices relatively good as you are staying in a 5 stars hotel. Not a minor negative point to... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Dubai
1 review
5 of 5 stars Reviewed 1 week ago

My experience with this hotel was amazing. we had a lovely stay in a presidential suite and each and everything from the cleanliness, linen and pillow comfort to the availability of products in the Bathroom, The most lovely part was the open terrace with a Jacquise in our room. It was an Amazing Expeince. Thank You Murooj Rotana

Review collected in partnership with this hotel

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Contributor
19 reviews 19 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I had booked a King size double bed but was given two single beds room which was far smaller in size. I was also promised a great view of the swimming pool etc. but to see the ground from the 7th floor I had to really put my face to the window and peer down over the parapet to see... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Syed, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely... More 

Mississauga
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in a two bedroom suite. The furniture was very outdated but the room was clean. It is not luxurious by any means and needs updating but it is a decent place if you need a lot of space. The breakfast was excellent with lots of variety and great service.

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been impressed with the quality of our hotel and service. Your gracious comments will... More 

New York City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed 1 day on Nov. 28. This hotel has very solicitous staff. I had wonderful experience from the time I left my car to the Valet up to checking out. Before arriving Dubai, I had called to request an earlier check in. GOT: a room facing the swimming pools and beautiful views from our window. We used the pools and... More 

Was this review helpful? Yes
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

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Additional Information about Al Murooj Rotana

Address: Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Murooj Rotana 5*
Number of rooms: 387
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Also Known As:
Al Murooj Rotana Dubai
Hotel Style:
#38 Romantic Hotel in Dubai
#43 Business Hotel in Dubai
#51 Luxury Hotel in Dubai
#86 Family Hotel in Dubai

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