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Al Murooj Rotana

5.0 of 5 Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
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Certificate of Excellence 2014
Al Murooj Rotana
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Al Murooj Rotana
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803 reviews from our community

Traveler rating
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    232
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (179)
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  • All months
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    (218)
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    (191)
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    (199)
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    (195)
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Cape Town, Western Cape, South Africa
Top Contributor
52 reviews 52 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars NEW

The hotel is located just off one of Dubai's main high-ways and is just across the road from the Dubai Mall and the Burj Khalifa. Transport from the airport is easily arranged with the hotel, but it is also easy to get a taxi to and from the hotel. The hotel has all the amenities one needs, and the staff... More 

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Lagos, Nigeria
Contributor
19 reviews 19 reviews
16 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed in the hotel for two days and had no complaints. The staff were very friendly and helpful and it was within walking distance of Dubai Mall If you need a ride,I would advise you ask for concierge to assist with getting a taxi as opposed to using the hotel service which is much more expensive with no extra... More 

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Kentisbury, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Two ladies on a girly trip for business/pleasure .. Stayed at the this hotel on a last minute booking .. From the moment of arrival until the moment we left I couldn't fault them .. I have stayed in various hotels in Dubai .. We had a very polite swift check in and an upgrade which had a balcony ..... More 

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Harpenden
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 5 nights. Everything about this hotel says we must go again. The staff are marvellous and so friendly. The themed restaurant nights are terrific and great value. The rooms are perfect and the housekeeping just cannot be faulted. You really feel comfortable in this hotel. Although located on the edge of Downtown a quick walk to the Dubai... More 

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UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. I am glad... More 

Surrey, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

we stayed in this "hotel". Little did we realise this was a separate apartment to the hotel. I feel this is misleading when these are being advertised. the apartment was big so no complaints. however it was advertised we would get a balcony- nope no balcony just a slide door that opens! overall the apartment had an awful smell to... More 

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UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely... More 

Stuttgart, Germany
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was booked through the travel agent of my company. It is a nice hotel but a bit expensive (we were there during a major conference and it seems the prices were higher because of this). They assigned me a room on the second floor but I could not sleep from the noise from the lobby/night club in the... More 

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UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mrs. Charlotte, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely... More 

Calgary
Contributor
11 reviews 11 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I can't say enough about the friendliness and helpfulness of the staff at this hotel. They were always smiling and quick to answer any questions and assist me with advice about the city. The hotel itself is in a great location - a short walk to the Dubai mall, fountains and Burj Khalifa. The hotel has nice restaurants with outdoor... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mrs. Rhona, I am very pleased to read your positive review from your recent stay with us at Al Murooj Rotana Dubai. Thank you for taking the time to share your feedback and recommend our hotel on TripAdvisor. With delight I read that you have been overall impressed with the quality of our hotel and service. Your gracious comments... More 

Senior Contributor
34 reviews 34 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed from December 28th 2014 - January 4th 2015 for New Year with family and friends and had one of the hotel appartments for 4 people. The rest of our party had an adjacent room. The rooming was excellent, as each bedroom has a separate and roomy bathroom. The kitchen in each appartment was great, meaning we could really... More 

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you very much for your wonderful review of your recent holiday over New Year with us at Al Murooj Rotana Dubai. It is with much pleasure I read your kind acknowledgement of our warm hospitality, exquisite facilities and especially the culinary experience on New Year’s Eve. We make every effort to maintain the high standards of... More 

Halifax, Canada
Top Contributor
88 reviews 88 reviews
86 hotel reviews
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed January 20, 2015

Have just returned from a one week stay at the Al Murooj Rotana Hotel and overall was quite happy with my stay. Upon check in we were offered a complimentary upgrade to a club room based on the fact that we were staying for a week. Although the upgrade was a kind offer and much appreciated, the upgraded room was... More 

Was this review helpful? Yes 2
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Valued Guest, Thank you for your comments about your recent stay at Al Murooj Rotana posted on TripAdvisor. Your valued feedback and suggestions are important for us to improve continuously our service quality as our goal is not only to meet but even exceed our guests’ expectations. With much regret we learnt that your stay was not an entirely... More 

Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2015

I stayed in this hotel because it was very close to Dubai Mall just a walking distance. It was a great choice it's quite and clean service and staff were very helpful in spite I made a mistake and booked for December instead of September but they did change it to me for the same room and same price.

Was this review helpful? Yes 1
UAndorff, Executive Assistant Manager at Al Murooj Rotana, responded to this review

Dear Mr. Hilal, Thank you very much for your very positive review of your recent holiday with us at Al Murooj Rotana Dubai. I am happy to read about your experience with our hotel facilities and services. It is very pleasing to read how much you have enjoyed your time with us. I appreciate you taking the time to share... More 

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Additional Information about Al Murooj Rotana

Address: Al Saffa St. | PO Box 117546, Dubai 117546, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Murooj Rotana 5*
Number of rooms: 387
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Also Known As:
Al Murooj Rotana Dubai
Hotel Style:
#38 Romantic Hotel in Dubai
#50 Business Hotel in Dubai
#52 Luxury Hotel in Dubai
#80 Family Hotel in Dubai

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