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Country Club Hotel

4.0 of 5
Behind New Gold Souk, Port Rashid Road, Dubai 118094, United Arab Emirates (Formerly Chelsea Hotel)
Hotel amenities
Country Club Hotel
Ranked #217 of 452 hotels in Dubai
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173 reviews from our community

    Trip type
Traveler rating
    39
    64
    31
    14
    25
Date Rating
Mumbai, Maharashtra, India
2 reviews
5 of 5 stars Reviewed May 9, 2013

This is a good hotel it's a four star property it's location in also very good it has good gym and spa room has all facilities and are clean. Hotels are expensive but it's nice. The travel desk is also very good and arrange the package for very less price but please bargain

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Utrecht, The Netherlands
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2013

Last week stayed a week at this hotel. The many negative reviews on various sites surprised us. The hotel has a good price / quality ratio. The room was very spacious (2x single bed). We stayed on the first floor, the music from the clubs you could hear, but this was not disturbing. If you live in a busy city,... More

Was this review helpful? Yes 1
Bhubaneswar, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 21, 2013

I chose this hotel for its location only. Its awesome! 5 stars for the location. 1 star for the food price. They charge 10 times of the normal price in Dubai for the food and water. 1 star for the room's bathroom. The bathroom has a lot of problems and they never were able to fix it. Water stayed for... More

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Mumbai
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 16, 2013

This is my first international trip with 2 yrs kid and I think I took a good decision to book this hotel.We booked as a country club member and we were served with great hospitality. They had maintenance work on swimming pool so for fist day We were shifted to sea view hotel , which is okay compare to country... More

Was this review helpful? Yes 1
Habib S, Front Office Manager at Country Club Hotel, responded to this review
April 18, 2013

Thank you for the wonderful and very detailed review following your recent stay at the country club. Your kind comments are highly appreciated as it will serve an added motivation to us We are delighted to have learned that we have met your utmost satisfaction and expectation during your recent stay with us. Your feedback is very valuable to us... More

Pune
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 4, 2013

Rooms are good, close to the souks and airport. Good restaurants, decent breakfast. Very warm staff. Worthwhile staying here especially if you are Indian and like Indian food. Has a good pool and spa too. Check it out.

Was this review helpful? Yes 2
See 3 more reviews by Kiran232 for Dubai
Habib S, Front Office Manager at Country Club Hotel, responded to this review
April 9, 2013

Thank you for posting your value comments on TripAdvisor site. Thank you for choosing The Country Club Hotel. It had been a pleasure serving you and we look forward to your return during your next visit to Dubai to ensure that you receive the best service you deserve. More

Qawra
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 31, 2013

This hotel had been recommended to us by a travel agent, we found it to be one of the worse hotels we have stayed in 60 years of travel all over the world. The reception is the first stop, the young receptionist was surly, not at all helpful and in some instances down right rude. The first night it took... More

Was this review helpful? Yes 2
See 2 more reviews by KymHill for Dubai
Habib S, Front Office Manager at Country Club Hotel, responded to this review
April 1, 2013

Thank you for your comments and we highly appreciate your feedback as this allow us review our service and facilities and only through comments we will able to do so. I would like to sincerely apologize for the inconvenience we have caused you during your recent stay here in the Country club. We have taken a good note of its... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 20, 2013

Our first night was not the best of starts, I arrived at 3am and was told by the manager that they were overbooked due to a hospital accident next door, they provided me with another nearby hotel for the night. I was clearly not happy about this as it was my first night and having paid for the full night... More

Was this review helpful? Yes 1
See 2 more reviews by MOHSIN P for Dubai
Habib S, Front Office Manager at Country Club Hotel, responded to this review
March 21, 2013

Thank you for the wonderful and very detailed review following your recent stay at the country club. Your kind comments are highly appreciated as it will serve an added motivation to us and your concerns will be further reviewed and evaluated as we always aim to provide you our valued guest our utmost services and facilities. Again thank you and... More

Levin
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2013

You are escaping overseas from a conservative country and want to drink, smoke and club it up without leaving your hotel. If so, this is the place for you. None smokers will mostly be put off by the stale smokey smell and I suspect the target market are new affluent who by coincidence come from countries whose governments don't yet... More

Was this review helpful? Yes
Habib S, Front Office Manager at Country Club Hotel, responded to this review
March 21, 2013

Thank you for the wonderful and very detailed review following your recent stay at the country club. Your kind comments are highly appreciated as it will serve an added motivation to us and your concerns will be further reviewed and evaluated as we always aim to provide you our valued guest our utmost services and facilities. Again thank you and... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 26, 2013 via mobile

Where to begin... our flight had landed at 7 but once we arrived at the hotel we had expected early check in but no we were forced to wait until 2 by the rude receptionist.. we were not offered any drinks or water after our nearly 9 hour flight. As we needed three rooms we expected them to be next... More

Was this review helpful? Yes 2
Habib S, Front Office Manager at Country Club Hotel, responded to this review
March 2, 2013

This is in reply to your complaints regarding your stay with The Country Club Hotel, Dubai. First and foremost, please accept my sincere apologies for the inconvenience caused to you during your stay. To inform you that, we are striving to achieve the highest standard of service as guest satisfaction is our prime importance. Though, we have taken relevant steps... More

Doha, Qatar
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 19, 2013

As soon as you enter the hotel you have the feeling of entering a smokers club. Our rooms, booked as non-smoking rooms have been equipped with ashtrays and also smelling like just being left by a smoker. Staff tried to refresh the air in the rooms which didn´t work, we bought our own air fresheners. The overall condition is poor,... More

Was this review helpful? Yes 1
See 9 more reviews by freundlein for Dubai
Habib S, Front Office Manager at Country Club Hotel, responded to this review
March 2, 2013

Thank you for sharing your concerns following your recent stay at the country club. First and foremost please accept our apologies, we regret the inconvenience you experienced during your stay We always aim to provide our valued guest the utmost satisfaction, and such concern are valuable and will help us to better our services and rest assured your concerns are... More

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Additional Information about Country Club Hotel

Also Known As:
Chelsea Hotel Dubai
Address: Behind New Gold Souk, Port Rashid Road, Dubai 118094, United Arab Emirates (Formerly Chelsea Hotel)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#170 Luxury Hotels in Dubai
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
With a great location between the beaches of Dubai on one side and the city on the other, the Country Club Hotel Dubai is well located for exploring this fantastic city.The hotels’ many facilities include a rooftop swimming pool, separate children's pool, a well-equipped gym and spa area offering sauna, steam room and Jacuzzi. Guests can enjoy a range of spa treatments. The hotel is located right behind the New Gold Souk. It is also one mile from Khalid Bin Waleed Metro Station, one mile from the Burjuman Mall and 4 miles from Dubai International Airport. ... more   less 
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Country Club Hotel
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