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Country Club Hotel

4.0 of 5 Behind New Gold Souk, Port Rashid Road, Dubai 118094, United Arab Emirates
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213 reviews from our community

Traveler rating
    44
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Abu Dhabi, United Arab Emirates
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for 2 days to celebrate a personal occasion at the hotel. The hotel says itself to be 4* but it can be rated 3* at the best. Don't expect too much from the hotel and you will be happy to stay here. We got a room at 3rd floor. A repeat complain I have seen on the... More 

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Caerphilly, United Kingdom
Contributor
19 reviews 19 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just returned from Dubai, this hotel was fantastic value for money. We loved the Players Sports Bar with Lee the bar manager! Andy Bush the DJ also! Great food and entertainment throughout. Lovely large rooms, nice and clean, just the job. We will return soon!

Was this review helpful? Yes
Zafar K, General Manager at Country Club Hotel, responded to this review

Dear Guest, It is a pleasure for us to read such positive remarks complementing the services and facilities that we have provided you during your stay. Thank you very much for your kind words about our property! We truly appreciate your feedback and taking the time to share this with us. Regards, Zafar Khader More 

Leicester, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Good location. Free parking. Overall a nice hotel with excellent staff. Sanal was who stood out for me. He was more than accommodating took me around the hotel showed me everything and very humble. I had an interlinking triple room which was well equipped, got an iron delivered and stayed through my stay. Every person had his own soaps shampoos... More 

Was this review helpful? Yes 1
Zafar K, General Manager at Country Club Hotel, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us at The Country Club Hotel. Thank you very much for your kind words about our property! We truly appreciate your feedback and taking the time to share this with us. Regards, Zafar Khader More 

Haarlem, The Netherlands
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here for 2 nights. I arrived at midnight and when i walked in it did not felt like an hotel, more like a night club. Bouncers was looking strange at us and also when we walked to the elevator two indian club owners looked very strange. Also it did not smell nice in the elevator and room. the... More 

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Zafar K, General Manager at Country Club Hotel, responded to this review

Dear Guest, From your comments we realize that you did not enjoy your stay in our hotel. First and foremost please accept our most sincere apologies for the inconvenience you have encountered whilst being our guest. We have analyzed your feedback and terribly sorry that we have not lived up to your expectations. Whilst we deeply regret that this has... More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I booked this hotel for three nights a few weeks before arrival. When I got there my room seems overbooked. The manager apologized and booked a room at the adjacent hotel. This hotel was horrible but I got compensated by a lower price and free breakfast for my entire stay.

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Kolkata (Calcutta), India
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 weeks ago

hotel is jst ok with lot of indian guests . check in was very irritating as i was standing alone in the reception and staff were busy doing there work rather than acknoledging and greeting me in fact during check out they were happy and manager telling me to submit my reviews on the site smilingly . location of the... More 

Was this review helpful? Yes 1
Zafar K, General Manager at Country Club Hotel, responded to this review

Dear Guest, We truly regret to hear about your disappointment with our hotel. We are genuinely sorry for the inconvenience caused to you during check-in. In addition, we do apologize for the issues concerning our services. Please be aware that your comments have been passed on to each concerned department and has been taken into great consideration. Immediate actions will... More 

Pakistan
Contributor
16 reviews 16 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

The hotel is good with nice clean rooms. Rooms are really big in size. Food in the restaurant was good. Housekeeping was spot on & I used to find my room cleaned everyday. There is no Bus stop or metro station near to this hotel. If you are on a budget holiday & rely on public transport then this is... More 

Was this review helpful? Yes
Zafar K, General Manager at Country Club Hotel, responded to this review

Dear Guest, We are delighted to note that you found the hotel service and facilities up to your satisfaction as this is what we strive to achieve at all times. Thank you for sharing your wonderful review on your stay at The Country Club Hotel. Regards, Zafar Khader More 

Mumbai (Bombay), India
2 reviews
1 of 5 stars Reviewed November 13, 2014

My parents recently took a vacation with the Country Club Dubai - this was their first this chain and it was terrible. During checkout, a staff member, in-charge of bringing luggage from the room to front desk, stole a tablet and a camera from their hand baggage. They unfortunately discovered this only after reaching the airport. The management is yet... More 

Was this review helpful? Yes
Zafar K, General Manager at Country Club Hotel, responded to this review

Dear Guest, I have received your complaint and replying to you after a detailed investigation has been done. Please note that the Hotel is covered with 102 close circuit TV cameras. I can confidently say that the items lost are not in the Hotel as The Country Club is a running Hotel for past 11 years and we haven’t yet... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

Location of the very convenient, from the airport it takes about 30 mins and AED 60. The hotel is next to a hospital which houses a ATM as well, which is good to know There are complimentary pick ups and drops to the nearby mall and a metro station I stayed in deluxe room. The room was big, spacious and... More 

Was this review helpful? Yes 1
Zafar K, General Manager at Country Club Hotel, responded to this review

Thank you for appreciating the hotel's location, rooms and our facilities. We will make sure that your comments are shared throughout the hotel and among our team. It is a pleasure for us to read such positive remarks complementing the services and facilities that we have provided you during your stay. I am pleased to read that you enjoyed your... More 

Preston, England, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 13, 2014

We stayed at the County Club hotel between the 22/09/2014 and 27/09/2014. It is not at all basic. It is friendly, welcoming has a choice of onsite dining and entertainment plus a SPA. We thoroughly enjoyed the rooms very clean and cleaned daily, friendly staff always willing to help. Travel Desk adviser new what he was talking about and we... More 

Was this review helpful? Yes 1
Zafar K, General Manager at Country Club Hotel, responded to this review

Thank you for sharing your experience from your recent stay with us at The Country Club Hotel I am pleased to read that you enjoyed your stay with us and that you were happy with the services provided at the Hotel. Thank you very much for your kind words about our property! We truly appreciate your feedback and taking the... More 

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Additional Information about Country Club Hotel

Address: Behind New Gold Souk, Port Rashid Road, Dubai 118094, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Country Club Hotel 4*
Number of rooms: 102
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Also Known As:
Chelsea Hotel Dubai
Hotel Style:
#203 Luxury Hotel in Dubai

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