Really poor location, right on a very busy highway. Staff at reception rude and not at all helpful after a big mix up with my hotel reservation. I didn't eat breakfast so I cant comment on the catering. Taxis were really difficult to come by. I had to wait a long time for one to arrive. The worst complaint though... more

First, the hotel lobby smelled musty and looked old. The rooms were not much better but bearable. The bathrooms were clean. I didn't eat there because the floor of the hotel restaurant (adjoining the business center) was sticky. I also had significant problems with the internet. When I got there, the young ladies at the reception desk were rude and... more

Have seen a lot of the reports on here - certainly our experience was not the same.We arrived a lot earlier than we were able to officially get to our rooms - on reception they arranged this for us. Breakfasts had a choice wide enough for most - found the staff pleasant - especially if you were with them.Smoking in... more

The hotel staff are rude and slow. The rooms were OK but the room we had was above the disco that played loudly until wee hours of the morning. Even when I rang the front desk to have the music turned down I was told he would ask and ring me back - I'm still waiting for his phone call.... more

Take your own wash cloths because the Chelsea doesn't have any! The room was nice and clean and I have no complaints about it whatsoever. The staff is TIRED of dealing with guests but they do smile and call you ma'am. The hotel is NOT within walking distance of ANY other place except a hospital. Speaking of which, there is... more

the hotel is situated a long way from everything on a noisy motorway ( next to industrial area ) and is quite expensive on taxi fares. the rooms are spacious and clean, the pool is on the roof with no view, makesure you dont go during ramadan as no restuarants are open during the day which makes holidaying very difficult.... more

Stayed at the Chelsea as a convenient location for a business trip. The hotel is only around a ten minute drive from the airport and handy for business meetings. The rooms are large and reasonably comfortable and breakfast is more than adequate. The location is not great if you want to go to the coast or over to the Marina... more

We stayed here on an Emirates stopover and stayed for 3 nights. The hotel was OK, but it was a long way from the city/coast areas and you had to take a taxi to go anywhere. Our room was spacious and the bathroom a good size. We had no hot-water for a day as the system broke down - we... more

We stayed here on an Emirates Stopover in October for 2 days. We were allowed to check in reasonably early although the hotel should know that Emirates Flights from Australia arrive very early am and should have the rooms ready straight away. The reception staff could learn to smile, it would help when you are exhausted after 24 hours on... more