Reception/Check In: Check In was ok, sometimes concierge was not at place. Room: Arabic style room as described on hotels home page. Bathroom well equiped. Free botteled water. Pool: Great pool area with nice views into the desert. Service here was good, some free fruits or ices but no free water at pool. Restaurants/Bar: Pizza and international restaurant ok. Roof... more

We experienced none of the shambolic disorganisation as previous reviewers have - we found the staff helpful, courteous and knowledgable, and even though the hotel is currently undergoing renovation, this didn't affect our stay and we found it was pretty discreetly done. We enjoyed a relaxing stay in delightful surroundings and would definitely go back again. That said, I would... more

Despite other negative reviews on this site, i am writing to say that we enjoyed this resort. The staff were first class, from collection at the airport right through the 2 days we were there, i had no negative experiences. The pool area is very nice with plenty of sun loungers and very attentive and friendly staff. Would go again. more

We had picked this property for a post-honeymoon weekend get-away particularly because of supposedly good reputation and also the location. Having stayed at many beach properties it was time for a change. The location is rather unexciting; if you expect real, high dunes around it or in front of your window, you will be disappointed. The desert around it is... more

We were looking for a long weekend away from the hustle and bustle of Abu Dhabi and we found exactly what we were looking for at Bab Al Shams. The resort is tucked away in the middle of nowhere! About 45 minutes from Dubai and an hour from Abu Dhabi. Upon arrival you are greeted by a small complex created... more

I had concerns about this place after reading the reviews but I was pleasantly surprised. The purpose of the 2 night break was to have quiet family time by the pool and that's exactly what we got. When it got too hot we just hung out in the kid's club. All the staff were helpful and happy. They were all... more

We enjoyed a really lovely 2-night stay at the Bab Al Shams desert resort including a gorgeous aromatherapy massage. Could happily have stayed a few more days, had it not been so ridiculously hot, as there is plenty to do. Hell, there's even an aerobics studio. Surrounded by sand, this hotel - which feels more like a Moroccan Kasbah -... more

We booked a 3 night stay at Bab al Shams to enjoy the silence and beauty of the desert. As we arrived we immediately could feel the "Disneyland-style" of this resort. The room was ok, but not worth the 400 Euro we had to pay for, the whole pool area was smaller than expected and they overloaded the area with... more

The resort, the food and the service do not justify the star rating or prices. The service is slow, they have security around the pool area which is really off putting, they don't have a clue. We have stayed in a number of 5* properties all over the middle east and the rest of the world. The prices at Bab... more