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Bab Al Shams Desert Resort & Spa

#54 of 501 Hotels in Dubai
Certificate of Excellence
International Endurance City, 308th Rd | P.O Box 8168, Dubai, United Arab Emirates
Hotel amenities
Bab Al Shams Desert Resort & Spa
Best prices for: 1 room 1 guest
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Ranked #54 of 501 Hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Ahmed A
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973 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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Paris, France
Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed yesterday NEW

The hotel is old and run down. Mosquitoes everywhere. Service is slow and not 5-stars. Check in/check out always very busy and extremely slow and inefficient. The arabic restaurant was horrible. All mezze is canned, desserts are horrible. General quality of even the fresh stuff being cooked is to be desired. For 420 dirham you get no value unless you're... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed yesterday NEW

We went to al sarab with my friends.it was a very wonderful experience and the place a very beautiful.we had a very great day. thanks alot to abdollah(waiter)his very professional and helpful to us.bab al sham is a amizing place.

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Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed yesterday NEW

Bab el-Shams is a convenient getaway for those living in Dubai. You go there spend the day at the pool and go back home after dinner. You don't need to spend more time and money there. If you have ever been in the desert, especially in the south of Abu Dhabi, you will find the Bab el Shams resort very... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for 3 days and 2 nights and the kids loved it! We are a group of 6 adults and 3 kids aged 6 to 9. The hotel has all amenities for kids to enjoy including pony rides and camel rides in the lawn on Friday and has a huge bouncy castle, badminton (which my 7-year... More 

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Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Anna Kerima S, Thanks for your review! I was disappointed to hear that some aspects of your stay were not so great. Please accept my apologies for the service shortfalls you encountered during your time here. It would be a pleasure to welcome you back to show you that we can do much better. Kind regards, Mohamed Aghoury, Cluster... More 

Dubai, United Arab Emirates
Top Contributor
58 reviews 58 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have been here a lot with family. Very nicely tucked away in the desert; though still only about 45 min from Dubai. Visits have never disaspointed. Always clean, friendly and good for recharging the batteries. Roof top with sunset is a must whilst enjoying sisha. Ver good selection of Lebanese, Italian, and Indian cuisines. Kids club run by brilliant ladies.... More 

Was this review helpful? Yes 1
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Kkristen70, Many thanks for reviewing us! I was happy to hear that you enjoyed your stay here at the Bab Al Shams Desert Resort & Spa and we all hope to see you again soon! Kind regards, Mohamed Aghoury, Cluster General Manager More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

My wife and I spent yet another "Second Honeymoon" some months ago as guests of these wonderfully attentive hosts. Incidentally, we are "locals," maintaining homes in Dubai and Abu Dhabi, where we have lived over the past five years. In other words, we weren't just breezing though this place in a state of awe. Bab Al Shams is simply a... More 

Was this review helpful? Yes 1
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Louis B, Thanks for reviewing us! It was great to see that you had an enjoyable stay at the Bab Al Shams Desert Resort & Spa and liked the resort and the service. It'll certainly be a pleasure to welcome you back again and we hope it won't be too long a wait! Kind regards, Mohamed Aghoury, Cluster General... More 

Kings Lynn
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the fouth or fifth time that we have stayed at Bab Al Shams and as always we were treated to wonderful service, food and facilities. We ate at the Masala restaurant for the first time and the food was exceptional both in quality and choice. Particular praise goes to our waiter Nibin who was fantastic. We will be... More 

Was this review helpful? Yes 2
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear casper 16167, Very many thanks for your review! It was a pleasure to have you here again as our guests and I was happy to hear that you had a great stay with us! Thank you for mentioning Nibin's name! I do hope that we'll have the pleasure of welcoming you back in the not too distant future! All... More 

Calgary, Alberta
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

A true oasis and escape. Beautiful buildings set amidst sand dunes. Absolutely gorgeous pool area. Check - in and other services were done very well. Good restaurants and concierge as well. Really enjoyed our stay and hope to return.

Was this review helpful? Yes
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Family_Traveller0, Very many thanks for your review! It was a pleasure to have you as our guests and I was happy to hear that you had a great stay with us! I do hope that we'll have the pleasure of welcoming you back in the not too distant future! All the best, Mohamed Aghoury, Cluster General Manager More 

Dubai
Top Contributor
92 reviews 92 reviews
54 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a late review but I hope not too late. Our group of three families stayed here during July 2014 taking advantage of a promotion the hotel was offering. The resort is near to the city of Dubai and a few kilometres from our house and we have been there in the past to have dinner. We liked what... More 

Was this review helpful? Yes 1
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear TeerthaG, Very many thanks for your extensive review, which will surely also be appreciated by other travelers! I was very happy to see that you enjoyed your stay with us and found the room, service, facilities, and food to your full satisfaction. Thank you for staying with us and we hope to see you again soon! All the best,... More 

Sydney, Australia
Top Contributor
102 reviews 102 reviews
26 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great place to escape for a few days of R&R, or even to visit and dine at the outdoor restaurant. The location and view is spectacular. We dined outdoors and the ambience was great. Our server/waiter was extremely rude from the get go and we had to speak to his manager. It seemed like he just didn't... More 

Was this review helpful? Yes
Mohamed A, General Manager at Bab Al Shams Desert Resort & Spa, responded to this review

Dear Anna A, Thanks for your review! I was disappointed to hear that one aspect of your stay were not so great. Please accept my apologies for the service shortfalls you encountered during your time here. It would be a pleasure to welcome you back to show you that we can do much better. Kind regards, Mohamed Aghoury, Cluster General... More 

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