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All 471 Dubai hotels

Grosvenor House Dubai

5.0 of 5 Hotel   |   Al Sufouh Road | Dubai Marina, Dubai 118500, United Arab Emirates
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Ranked #4 of 471 hotels in Dubai
A recent review
5 of 5 stars Reviewed February 19, 2011
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2,234 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Grosvenor House Dubai
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Sweden
Contributor
16 reviews 16 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 19, 2011

Very nice service all the time. Friendly and fast staff. When we checked in I suppose we got a better room than we ordered but on a lower floor. We heard the noise from the building site and wanted to have a room on the 11th upper floors, which was stated in our booking. They said no such booking existed... More

Was this review helpful? Yes
GrosvenorHouseDubai, General Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for sharing your experiences at Grosvenor House Dubai on Trip Advisor. We are truly sorry to read that your arrival experience into the hotel was not as seamless as it could have been, and that even though you had advised the hotel in advance of your room preference that it took time to finally settle in... More

Uppsala, Sweden
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 19, 2011

We´ve stayed 7 nights at Grosvenor House in Feb 2011.The hotel offers the best service we´ve ever experienced.The rooms are great.The shuttle transfer to the beach at Le Meridien ( which was great) has worked perfectly well but it was a pleasure to come back to Grosvenor house which feels much more sophisticated and quiet.The restaurants are the best in... More

Was this review helpful? Yes 2
GrosvenorHouseDubai, General Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for sharing your Grosvenor House experiences on Trip Advisor. We are truly delighted to read from your review that you had enjoyed your stay with us at the Grosvenor House Dubai. We appreciate you pointing out the excellent service you received from our ambassadors and would be a pleasure to share your appreciation with the team.... More

wemyss bay
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2011

Hubby and I just returned after a 10 day stay- fantastic best service we,v ever experienced Construction goign on round about but noise not a problem at all, bus service to Le Royal Meridien is fab.Our delux suite was luxurious,the club lounge is well worth and the service recieved from all staff both in club and Sloans was second to... More

Was this review helpful? Yes 2
GrosvenorHouseDubai, General Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for sharing your Grosvenor House experiences on Trip Advisor. We are pleased to hear that you enjoyed the facilities and benefits of our Club rooms and lounge and you found them to be good value for money. Thank you once again for taking the time to rate us and I look forward to welcoming you back.... More

Hong Kong, China
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 16, 2011

My husband and I stayed 2x nights at the Grosvenor House on a stopover back to the UK. After our private pick up from the airport we were smoothly checked in. We were welcomed by our personal butler to our beautiful room, it was extremely spacious and elegantly furnished a definate 10 out of 10. We booked a Club Room... More

Was this review helpful? Yes 1
GrosvenorHouseDubai, General Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for taking the time to post your review about Grosvenor House Dubai on Trips Advisor. We were really pleased to hear that on arrival our Front Office team was helpful and ensured that you had smooth check-in experience. I was also happy to read that you enjoyed our Club Lounge on the 44th floor and will... More

Manchester, United Kingdom
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 15, 2011

Could not speak more highly of this hotel,beautiful and the best service ever.....Club level well worth booking,our room had a wonderful terrace with a great view...Harish in the Club made our stay memorable with his wonderful service....in fact every aspect on this hotel is truely fabulous,thankyou so much.........mr tony and marie

Was this review helpful? Yes 1
GrosvenorHouseDubai, General Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for posting your review about Grosvenor House Dubai on trip Advisor. We are extremely delighted to hear that you had enjoyed your stay with us and found our club benefits to be good value for money. I have also noted your commenst with regards to Harish from the club lounge and will be sure to share... More

Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2011

I've been through Dubai 24 times in the last 4 years and stayed at many of the hotels in the city, after staying at the Grosvenor, I won't be staying anywhere else again. Good location on the Marina, a bit far from the airport, but most on the new areas on the city are. Had a one bedroom suite that... More

Was this review helpful? Yes 1
GrosvenorHouseDubai, General Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for rating Grosvenor House Dubai as one of the Best hotel in Dubai on trip Advisor. We are extremely delighted to hear that our property has become your favorite destination in Dubai and that we will be having the pleasure you staying with us frequently. We appreciate all your kind comments with regards to the apartment... More

London, United Kingdom
1 review
2 of 5 stars Reviewed February 15, 2011

Booked a Club Room via Expedia which included free airport transfers. I emailed the hotel with my flight information and to confirm a few details. No reply after 7 days. I emailed them again and no reply to this email for another 5 days. I ended up having to phone to hotel. The person I spoke to took down my... More

Was this review helpful? Yes
GrosvenorHouseDubai, General Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you posting your review about Grosvenor House Dubai on Trip Advisor. Firstly, I must apologize for the delay in replying to your e-mails and please may I mention that we had faced a couple of technical issues during this period with our general email inbox and therefore we did not mange to read your message on-time. I... More

Lancaster, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 14, 2011

Myself and my husband stayed at this hotel for the first time over christmas and were disappointed by the location of the hotel. It is in a busy over developed part of town and is quite a long and dangerous walk to the beach (via crossing a motorway for which there is no bridge/pedestrian cross over). We also did not... More

Was this review helpful? Yes 3
New York City, New York
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 14, 2011

On my last trip, I stayed once more at the Grosvenor house. Being a Platinum Starwood Preferred guest, my room was upgraded to one of the nice suites in the hotel. Every person in the staff of the hotel cares about the wellbeing of every guest. I had my birthday while stayin here, and the management provided me with cake... More

Was this review helpful? Yes 1
GrosvenorHouseDubai, General Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for your time in posting your review about Grosvenor House Dubai on Trip Advisor.. We are happy to hear that you had stayed with us to celebrate a special occasion and that you were pleased with the little surprise that was arranged for your birthday. All your kind comments with regards to our ambassadors are greatly... More

Norwich, United Kingdom
1 review
5 of 5 stars Reviewed February 13, 2011

We visited the Grosvenor House for 5 days in February. We booked via an online travel agency, for a Club room and airport transfers. I contacted the hotel to confirm the details of my visit (in particular details of the airport transfers) and their response was very quick and efficient. Upon arrival at Dubai airport we were met by a... More

Was this review helpful? Yes
GrosvenorHouseDubai, General Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for your time in posting your review about Grosvenor House Dubai on Trip advisor. I am happy to read from your review that we had the opportunity on this occasion to upgrade to a suite and I was equally pleased that you found our ambassadors to be very professional and helpful. I have also noted your... More

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Hotel Summarization (Beta)

What travelers say

  • Sister hotel(74)
  • Buddha bar(73)
  • Very nice(44)
  • Shuttle buses(43)
  • Club room(40)
  • Pool area(33)
  • Afternoon tea(26)
  • Cold towels(13)
  • Le Royal Meridien(13)
  • Fresh fruit(4)

Additional Information about Grosvenor House Dubai

Address: Al Sufouh Road | Dubai Marina, Dubai 118500, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Dubai
#3 Business Hotel in Dubai
#4 Luxury Hotel in Dubai
#4 Top resorts Hotel in Dubai
#4 Spa Hotel in Dubai
#16 Romantic Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Grosvenor House Dubai 5*
Official Description (provided by the hotel):
A flawless Arabian jewel in the heart of new Dubai and with the clear blue waters of the Arabian Gulf at its doorstep, stands Grosvenor House. 422 stunning rooms, suites or apartment suites to choose from and you will get a spectacular view of the Dubai Marina or the Arabian Gulf. With 12 exotic restaurants and bars, there will never be a dull moment. Retreat Health & Spa invigorates the senses and rejuvenates the body. ... more   less 
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Also Known As:
Grosvenor House Dubai Hotel Dubai
Grosvenor House Dubai Hotel
Le Meridien Dubai
Grosvenor House Hotel Dubai
Grosvenor Hotel Dubai
Dubai Le Meridien
Grosvenor Dubai
Grosvenor House

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