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Grosvenor House Dubai

Travelers' Choice award winner
Al Sufouh Road | Dubai Marina, Dubai 118500, United Arab Emirates
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Grosvenor House Dubai
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Ranked #3 of 500 Hotels in Dubai
A recent review
5 of 5 stars reviewed 2 days ago
JoeyEnglish Chester, United Kingdom
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2,849 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Chester, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We have just left the Grosvenor House after a 3 day stay. We stayed in a premier executive suite. Although it was not cheap it was worth every penny. The suite was huge and so well appointed. The staff throughout the hotel were very friendly and extremely courteous. It was an absolute pleasure to stay at this hotel. We enjoyed... More 

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London
Top Contributor
57 reviews 57 reviews
49 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I've stayed here four times in the past six months now. It is consistently good. The staff are very well trained and offer excellent service, without being over-bearing (which can happen quite frequently in Dubai). The facilities and general upkeep of the hotel are great. Room service is excellent - very good food, brilliant service. Grosvenor House is now my... More 

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norwich
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

10 of us recently had a 4 night stay in 3 apartments at The Grosvenor House. I can only say that the apartments were impeccably clean and exceptionally well furnished and all staff from the Reception, Doormen, Waiting Staff were faultless. They were polite and very friendly, especially with the children. The food was superb and choices enough for anyone.... More 

Was this review helpful? Yes 2
Datchet, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is the third time my daughter and myself have stayed at Grosvenor House. It was recommended to me by a friend who always stays there. We absolutely love it, there are so many restaurants to choose from, all with different cuisine and every meal is fabulous and we did not have enough days to eat in all of them.... More 

Was this review helpful? Yes 1
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

I must say a big thank you to the hotel management and staff at the Grosvenor House. You made our stay so brilliant, i wish i could come back every month! Hotel is as you would expect, truly amazing - photos you see on any website do not do it justice. I was concerned about building in the area, and... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes 1
GHLRM, e-Services Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for taking the time to write your review on Trip Advisor. We are happy that you chose to stay at the Grosvenor House whilst celebrating a special occasion and we are pleased that you enjoyed your family holiday with us. It is nice to note that you were extremely delighted with the service provided by our... More 

Exeter, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked into the Grosvenor House Hotel for nine nights April this year, the staff were very friendly and the service was first class, great location down by the Marina , we stayed in Tower 1 a two bedroom apartment that was huge, I have never seen so much choice for breakfast !! and we had a lot of great... More 

Was this review helpful? Yes 1
GHLRM, e-Services Manager at Grosvenor House Dubai, responded to this review

Dear David C, Thank you for writing your review on Trip Advisor. We are flattered that you consider the Grosvenor House as one of the best hotels in Dubai and do appreciate that you enjoyed your recent stay with us particularly with the service of the team as well as your dining experience. Thank you for including us in your... More 

Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

After reading several reviews I was very impressed with the sound of the GHS yet skeptical that the service could be that good! However after staying a week, I now fully understand why everyone is so excited! The hotel itself, accommodation, pool, restaurant facilities etc are all excellent however what really stood out was I feed the service- not a... More 

Was this review helpful? Yes 1
GHLRM, e-Services Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for sharing your review on Trip Advisor. We are glad to hear that you enjoyed your family holiday at the Grosvenor House and we are flattered that the service provided by our associates had a very positive impact during your stay. Your compliments will be passed on to the team and we hope to see you... More 

Wales
Contributor
19 reviews 19 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

On this trip we stayed at the Grosvenor, rather than The Royal Meridian (sister hotel). The service was excellent which you come to expect, and did not disappoint in anyway. There is an excellent shuttle service to the Royal, where you can use the facilities of the gardens and direct access to the beach, and charge services back to the... More 

Was this review helpful? Yes 1
GHLRM, e-Services Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for sharing your experience of your holiday on Trip Advisor. It was a pleasure to have you as our guests at the Grosvenor House and do appreciate that you were delighted with the service provided by our associates as well as your Level Five Lounge experience. Thank you for recommending us on Trip Advisor and we... More 

Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

we stayed for one week which was fantastic. My little daughter felt home and always pointed out at the hotel while we are driving back and said home. this was the most important thing to me, the service provided by the hotel made this vacation very special for my family. Everything was great, the service, professional and friendly staff; cleanliness..etc.... More 

Was this review helpful? Yes 3
GHLRM, e-Services Manager at Grosvenor House Dubai, responded to this review

Dear Guest, Thank you for writing your review on Trip Advisor. We are glad that you had an enjoyable family holiday at the hotel and we are flattered that your daughter consider the Grosvenor House as ‘home’. Your compliments in regards to the service experienced is much appreciated as customer care is indeed amongst one of our highest priorities, it... More 

London
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

excellent stay in tower 1. Staff as usual excellent all around, proud and pleased to be working there, be they Front desk, concierges, butlers, pool, waiters, doormen and maleteros. Breakfast excellent, only possible improvement would be to get back the fresh fig jam they had years ago, and better then the 5th floor. sheets and towels super and bed and... More 

Was this review helpful? Yes 2
GHLRM, e- Services Manager at Grosvenor House Dubai, responded to this review

Dear Ala L, Thank you for posting your comments on Trip Advisor. We are happy to hear that you once again enjoyed your overall stay at the Grosvenor House and we are pleased that you were delighted with the service provided by our dedicated associates. We look forward to your return visit. Kind regards, e- Services Manager More 

Hotel Review Summarization

What travelers say

  • Sister hotel(28)
  • Buddha bar(23)
  • Very nice(19)
  • Shuttle buses(17)
  • Club room(12)
  • Pool area(10)
  • Le Royal Meridien(8)
  • Afternoon tea(5)
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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.

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