We checked in after a long flight from Manila via Beijing. The manager and staff were extremely courteous and helpful in collecting our bags and whisking us to our two bedroom, two bath serviced residence. They upgraded our reservation at no extra charge. The air conditioning was super cold (as we like) and the furnishings although spartan were comfortable. Breakfast... More

if you need any papers why don't you mention in booking that you will need the paper instead of insulting of Guest and even though there are lot of people who doesn't bringing there marriage papers to show or prove that they are couple.i just want to share my bad experience which i had there .i made reservation through booking.com... More

we stayed in this hotel with a group in april 2012.We arrived quite early in the morning and some of us were checked in early while some had to wait until 2 p.m.However,the receptionist who checked us in was quite insulting.He charged the full amount during check in although our rate did not require a full pre payment.The rooms are... More

Let's put it all in perspective; In Dubai you have a choice of many levels of hotel, from well known brands to independent boutique types. If you know what a 3/4/5 star hotel should cost you in Dubai, then you would probably be able to guess the level of service you can expect at any given hotel. Something went a... More

Not customer or family friendly. Poor customer service skills especially by the hotel manager who after a four night stay tried to cheat me out of money and argued with me when I disputed the charge for a service I had already paid for. He refused to give me my hotel shuttle service to the airport which was supposed to... More

To start the receptionists were miserable and when we then got up to the room found that although the apartments were very spacious, they were also very outdated and could really do with a refurbishing. We then found mold in the kitchen and next to none of the plug sockets worked. Few lamps worked and all in all it wasn't... More

The rooms are very spacy and cosy and are ideal for your business or leisure stays to my mind. Hotel staff members are very friendly and listen very carefully to your requests. I didn't encounter with any bad experience in this hotel. More

I stayed here last yr in june and only paid about 70 sterling for a lovely room. The breakfast was not great and I resent having to pay extra for WiFi but despite the tiny swimming pool, I enjoyed 2 nights here. This trip was an absolute joke. I WILL NEVER USE THIS PLACE AGAIN. My friend and I needed... More

I stayed in this hotel's executive suite for two nights booked through Bookings.com. While the suite itself is spacious and well decorated, there are several things in which the management seems to be cutting corners that doubts its quality of service. The receptionist girl at the desk wouldn't even bother the arrival of the guest - leave alone the customary... More