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Al Qasr at Madinat Jumeirah

5.0 of 5 Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
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Al Qasr at Madinat Jumeirah
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Al Qasr at Madinat Jumeirah
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1,817 reviews from our community

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    1,588
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Al Qasr at Madinat Jumeirah
See the most recent reviews
Ladysmith, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2013

A royal Arabian palace is how I would describe the al qasr madinat jumeirah! Very very over the top beautiful and enchanting in every way. Loved our stay here and would not stay anywhere else if we were to visit Dubai again. Excellent service, gorgeous room, a picture perfect view made for a postcard! The breakfast was to die for.... More

Was this review helpful? Yes 2
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for choosing Al Qasr for your holiday and taking the time to post a review of your experience on TripAdvisor. I am very happy to know that you and your family have enjoyed your recent stay with us and that you would not stay anywhere else if you were to visit Dubai again. Your comment is... More

Dubai, United Arab Emirates
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 12, 2013

I've had terrible experience with Madinat Jumeirah in general. I've had group events to organize and their inflexibility and overcharged rates are terrible. They also boast of extraordinary restaurants but the food, besides being incredibly expensive is not worth the money. They have a very stiff attitude, the kind: "ok, if you want to stay with us, then you have... More

Was this review helpful? Yes 7
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest Thank you for sharing your experience following the group event that you recently organized at Madinat Jumeirah. I am of course very concerned that you were generally disappointed with the services during your stay. I very much would like an opportunity to receive more details with regards to your above feedback, hence I would appreciate it if you... More

Birmingham, United Kingdom
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed February 9, 2013

Stayed here with my daughter for a week in January. Very last minute and, having visited Dubai a number a times, wanted to try somewhere different to where we had previously stayed. Wasn't disappointed. Our flight got us in early in the morning and the rooms were not ready; we were able to leave our cases etc securely and were... More

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, I am delighted to read how much you enjoyed your holiday with us at Al Qasr, Madinat Jumeirah and sincerely appreciate you taking the time to post a review of your experience. Thank you for acknowledging so many positive elements of your holiday, as it is from your feedback that we will be able uphold our commitment to... More

Newcastle West
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 7, 2013

My wife was almost brought to tears by the sheer beauty and spectacular perfection of this hotel,and we only visited for coffee. The lounge is perfection,l'd only struggle to do it justice with words. The service was incredible,not fawning or false;we loved this visit. The coffee(turkish) and cake (chocolate orange) were too good. We had been to the Burj al... More

Was this review helpful? Yes 3
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest Thank you very much for your gracious comments with regards to the beautiful interior and products offered at Al Qasr Hotel. Your words will certainly motivate our team to contiinue on delivering the best of service and product. Once again, thank you for recommending our hotel on TripAdvisor, we look forward to welcoming you and your wife back... More

Senior Contributor
29 reviews 29 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 6, 2013

We stayed three nights in Al Qasr and can recommend it if you just want to relax with great food and great service. This is a big resort with plenty of places to sit and relax. We had an executive room which meant we had use of the private lounges. These were quiet and made a change from the rest... More

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for taking the time to share your feedback via TripAdvisor, following your recent stay at Al Qasr, Madinat Jumeirah. I am delighted to learn that your expectations were exceeded and that you thoroughly enjoyed the service and facilities provided at our Hotel. I will certainly extend your feedback to the team, who also will be delighted,... More

Liverpool
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 6, 2013

we where there over christmas and we loved every minute. we enjoyed the brunch and all the festivities on christmas day including father christmas throwing chocolate to the children from the reindeer pulled Abra. We are staying at the Mina in june, but shall hopefully be returning here for Christmas this year, we so enjoyed it!

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest Thank you for sharing your experience following your Christmas family holiday at Al Qasr, Madinat Jumeirah. We truly appreciate your comments with regards to the activities and other services that we offered to all our guest during the festive season, I will certainly share this with the rest of the team. Once again, thank you for posting a... More

Lee, United Kingdom
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2013

We have stayed in Dubai five times and we are returning again in April. We have stayed at the Al Qasr twice out of these five times and are going back to this hotel when we visit soon. Beautiful, clean, comfortable, spotless, perfect. I don't see how anyone can fault this hotel. Fresh huge flower arrangement as you walk in.... More

Was this review helpful? Yes
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, I am delighted to read how much you and your family enjoyed your recent stay with us at Al Qasr and that your holiday continues to remain such a fond memory for you. Thank you kindly for taking the time to share your experience on TripAdvisor and for recommending our Resort. Thank you for your continued loyalty towards... More

Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed February 2, 2013

Normally I don't write reviews of when I stay in hotels, but this time I have been quite disappointed. I stayed in the Al Qasr as there have been many good reviews about the hotel and they also have some nice restaurants in the Madinat Jumeirah. But lets start at the beginning. We only stayed at the hotel for one... More

Was this review helpful? Yes 2
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, I would like to thank you for taking the time to post your feedback following your recent visit to Dar Al Masyaf, Madinat Jumeirah. I am of course most concerned to learn of your disappointments in various areas during your stay with us. Please allow me to assure you that all our guests are important to us regardless... More

Hove
Contributor
14 reviews 14 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed February 1, 2013

I stayed for 5 days on business (and a little pleasure)! Great sea view suite with fantastic service, unbeatable food and superb facilities. It can lack the authentic Dubai atmosphere of places near the creek but if you want to laze on the beach, eat and drink and be centrally placed for the tourist trap of la madinat then it... More

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for posting a review on TripAdvisor following your recent stay with us at Al Qasr, Madinat Jumeirah. I am delighted to learn that you had a great experience while residing with us, I have also shared your comments with the rest of the team who are equally happy to receive your feedback. I certainly look forward... More

Fairfield, Connecticut
Top Contributor
54 reviews 54 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 1, 2013 via mobile

This hotel has it all. Shops in a center that gives you an experience of old world shopping with quality products and dining. The hotel is very nice and there is a lot of great dining. I would definately stay here again.

Was this review helpful? Yes
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, I am delighted to learn how much you enjoyed your holiday with us at Al Qasr and sincerely appreciate you taking the time to post a review of your experience. Thank you for acknowledging so many positive elements of your holiday, which I have shared with the rest of the team and they are equally delighted. Once again,... More

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Hotel Summarization (Beta)

What travelers say

  • Wild wadi(10)
  • Very good(3)
  • Very nice(3)
  • Kid Club(3)
  • Afternoon tea(3)

Additional Information about Al Qasr at Madinat Jumeirah

Address: Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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