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All 475 Dubai hotels

Al Qasr at Madinat Jumeirah

5.0 of 5 Hotel   |   Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
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Ranked #3 of 475 hotels in Dubai
A recent review
4 of 5 stars reviewed 2 days ago
Rachel M Dubai
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1,523 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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English first
Manchester, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wow wonderful hotel within a wonderful resort nothing is too much trouble staff very friendly and the food is outstanding I cannot recall having a bad meal the rooms are very spacious and the attention to detail is second to none . Very clean throughout outside areas and beach amazing.From the moment you arrive until the moment you leave your... More

Was this review helpful? Yes 3
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Jane S, Many thanks for your kind and heartful feedback from your most recent stay with us in Al Qasr! Your special mention of the Premium Leisure Lounge has been noticed, and please know the colleagues have all been recognized for the same as well. It was such a pleasure reading how the resort and service exceeded your expectations.... More

Exeter, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Al Qasr has made a much needed holiday, very special! Everything about this hotel is set up to give you the best experience possible for your hard earned money. The setting is fabulous. The hotel is spotless. The staff are courteous, not overbearing and very helpful with any suggestions to improve your experience. The food in every restaurant was of... More

Was this review helpful? Yes 4
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear TJH1968, Many thanks for taking the time to provide this very positive feedback from your most recent stay with us in Al Qasr! It was such a pleasure to read how much your family enjoyed the Talise Fitness Center, and you, the Sunset Yoga classes on the beach. Thank you as well for mentioning Helen & Wenjing. Please know... More

Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

My husband, daughter (6) and I stayed here for one night before heading out to the Atlantis. I would have been happy to stay here much longer. I can't add a whole lot more to what others have said, except that the pool was absolutely amazing, huge and beautiful and peaceful. We were the only people there first thing in... More

Was this review helpful? Yes 2
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear linda o, Many thanks for this honest and positive feedback from your most recent stay with us in Al Qasr! It was a true pleasure to read how much you and your family enjoyed the resort and the pool as well. We sincerely look forward to hosting you again, for your entire stay in Dubai! Best Regards, Azar Saliba... More

Manchester, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

First time I have seen anyone get glassed in the face, awful experience, terrible room, We have been going to Dubai for five years now, several different resorts, they are all amazing except for this one! It's a nice place but very flawed. We booked the madinat on a recommendation for our 20th wedding anniversary, I emailed the hotel as... More

Was this review helpful? Yes 3
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Al Qasr is evocative of a lavish Arabian palace and the service will make you feel like royalty. We were greeted by staff at every turn ( and an one occasion personally escorted to an elusive restaurant via the souk). We had luggage that did not arrive from our flight and the concierge was very helpful in assisting with... More

Was this review helpful? Yes 4
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear katedonnellan, Many thanks for taking the time to provide this positive feedback from your most recent stay with us in Al Qasr! I am thrilled to read how much you and your family enjoyed so many services of the resort; abra & buggy rides, Wild Wadi, Sinbad's Kids Club. Looking forward to inviting you back again soon! Best Regards,... More

Australia
Contributor
15 reviews 15 reviews
9 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed for 3 days on our way to Europe. This is Quality with a capital Q. Beautiful, quality rooms, wonderful attentive staff and wonderful grounds. We arrived very early in the morning and still the staff smiled and arranged our room, explained the set out of the resort and made us feel very welcome. Everything was top quality. Will be... More

Was this review helpful? Yes
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Keznscud, Many thanks for taking the time to provide this positive feedback from your most recent stay with us in Al Qasr! It was such a pleasure to read how much you appreciated the quality or the resort itself as well as the service from the colleagues. We look forward to welcoming you back again soon! Best Regards, Azar... More

Dundee, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here as part of our silver wedding on the way to the Maldives from Glasgow. We were treated like Royalty from to moment we arrived. The hotel reception was stunning and we were transported to our deluxe villa by a little gondola type boat. We were welcomed by our butler and shown to our room. Our butler took great... More

Was this review helpful? Yes 2
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear lorrainek85, Many thanks for your enthusiastic feedback from your most recent stay with us in Al Qasr! it was such a pleasure to read how much you enjoyed your special occasion (Happy Anniversary!) and how the resort exceeded your expectations. Sincerely looking forward to welcoming you back again soon. Best Regards, Azar Saliba Hotel Manager Al Qasr & Dar... More

Ireland
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Just returned from Al Qasr. Don't normally write reviews but this place is outstanding. You will be treated like a King or Queen !! Particular mention to Helen and all in executive lounge who went way beyond call of duty to ensure we had all we could have wished for. Well done !!!! Attentive, professional, knowledgeable, friendly and welcoming. Hope... More

Was this review helpful? Yes 2
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Ciaran & Una, Many thanks for taking the time to provide this positive feedback from your most recent stay with us in the Lounges within Al Qasr! Particular thanks for pointing out how helpful Helen was throughout your stay; please know she has been recognized for the same. Looking forward to hosting you again soon! Best Regards, Azar Saliba... More

Ilkley, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

luxrury in the desert. courteous and efficient staff. variety of in-house restaurants. large 5 star like rooms with great bathroom. Top quality linen. Relatively new property hence the carpets are still a good as new. Special staff stationed at strategic points to guide you and keep the large property secure

Was this review helpful? Yes
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear asheem n, Many thanks for taking the time to provide this positive and helpful feedback from your most recent stay with us in Al Qasr! It was such a pleasure reading how much the little efforts made, were noticed by you during your stay. Looking forward to hosting you again soon! Best Regards, Azar Saliba Hotel Manager Al Qasr... More

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Hotel Summarization (Beta)

What travelers say

  • Wild wadi(10)
  • Afternoon tea(3)
  • Very good(3)
  • Very nice(3)
  • Kid Club(3)

Additional Information about Al Qasr at Madinat Jumeirah

Address: Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Al Qasr at Madinat Jumeirah 5*
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

877 photos of this hotel

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 On the Beach Hotel in Dubai #2 Family Hotel in Dubai #3 Luxury Hotel in Dubai #3 Spa Hotel in Dubai #3 Top resorts Hotel in Dubai #5 Romantic Hotel in Dubai #6 Business Hotel in Dubai
Hotel Class
Number of rooms
292

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