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Al Qasr at Madinat Jumeirah

5.0 of 5 Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
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Al Qasr at Madinat Jumeirah
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Al Qasr at Madinat Jumeirah
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1,777 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Senior Contributor
42 reviews 42 reviews
15 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Al Qasr hotel is nestled in the Madinat Jumeirah hotel complex. It's situated right on the Jumeirah beach, with an area of the beach cordoned off for use exclusively by hotel guests. The hotel itself is surrounded by waterways and traditional Arabic styled buildings. The public areas are extravagant, and the rooms are very clean, large and with all... More

Was this review helpful? Yes 1
Macclesfield, United Kingdom
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed yesterday NEW

As usual this was a wonderful holiday experience, we book the Executive Club option for our stay. After travelling from the airport in the car provided, we were greeted like friends as well as visitors. It is good to see so many of the staff from previous visits still working there and it all adds to the enjoyment of the... More

Was this review helpful? Yes 1
Los Angeles, California
1 review
5 of 5 stars Reviewed 2 days ago NEW

I had a great time in this beautiful hotel. The service and hospitality of the staff is remarkable. There are plenty of restaurants and a huge market nearby. Al qsar have one of the best views of the famous Burj Al Arab hotel. I love all the decorations of the hotel, especially the amazing reception. My favorite place was the... More

Was this review helpful? Yes 2
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for taking the time to provide this valuable and positive feedback from your most recent stay with us in Al Qasr! I am delighted to learn that you have been overall impressed with the quality of our hotel and the level of service we have provided during your holiday. We look forward to welcoming you back... More

Liverpool
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We returned to Dubai for the last two weeks of August 2014 staying at Al Qasr and Dar al Masayaf. Yet again we were met with service and facilities of the very highest standard. Both properties are two of three Jumeirah properties which are linked together to make up the Madinat (the third being Mina a Salam). Rooms were perfect... More

Was this review helpful? Yes 4
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Kindly accept my gratitude for the detailed positive review that you have written in TripAdvisor with regards to your experience in both Al Qasr and Dar Al Masyaf. It gives me great pleasure indeed when the efforts of our colleagues are acknowledged positively by our valued guests. I will ensure your inspiring comments will reach our teams and... More

New York City, New York
1 review
4 of 5 stars Reviewed 4 days ago NEW

We stayed here for the last 2 nights of our honeymoon in October. First impression was not great. We came from Zabeel Saray, where we had bad experience with service but the decor was more modern and elegant. Al Qasr has been around longer so the building/rooms are a little bit outdated compared to Zabeel but the service was by... More

Was this review helpful? Yes
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, I would like to thank you for the wonderfully detailed review that you have shared in TripAdvisor regarding your recent holiday in Al Qasr Hotel. It gave me great pleasure to know that your honeymoon was made more special by your stay with us. It is for us an honor to be a part of such a wonderful... More

Moscow, Russia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I love the Al Qasr hotel, because they're always serving in a high level and very friendly. Specially Guest Relation team very welcoming us everytime, looking after us, taking care our reservation through the restaurants and spa.. I really do appreciate and want separately say THANK YOU for you outstanding service Mr. Muzaffar.& Ms.Jalila. For sure I'll come back soon.

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, I would like to say thank you for the positive review that you have shared in TripAdvisor about your recent holiday in Al Qasr Hotel. Your kind acknowledgement of the outstanding hospitality service provided by our colleagues is highly appreciated. I have taken the liberty to cascade your positive feedback to our entire team, to keep each and... More

Ammerbuch
Top Contributor
104 reviews 104 reviews
42 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We had a great time at Al Qasr. Even the lowest category is a spacious room with an extra large bed and a well equipped bathroom. Room service was excellent providing service twice a day. Breakfast in the Arboretum provided very good food with changing themes over the days of our stay. Staff is very helpful and speaks good English.... More

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you very much for posting your review on TripAdvisor with regards to your recent stay in Al Qasr. I am very glad to learn that you enjoyed thoroughly the product and service that the three hotels had to offer. Noting your satisfaction to consider the hotel is almost perfect in all aspects, I was of course very... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Its a great hotel, the building, service,food, and the room, everything is ferfect.I had a amazing vocation there. I will come back again forsure! From my opinion, Al Qasr is the best hotel in Dubai, I love all details there, especially the river, the market,the whole environment, give me deeply impression.I love this hotel!!!

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for the positive feedback that you have shared in TripAdvisor with regards to your recent stay in Al Qasr Hotel. Your praises for the aesthetic beauty of the hotel and its surrounding environment is highly appreaciated. We will be looking forward to seeing you once again in Al Qasr Hotel. Best Regards, Azar Saliba Hotel Manager... More

Lancashire
Senior Contributor
47 reviews 47 reviews
42 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed October 2014 in a Superior Junior Ocean Suite under the Winter Flavours promotion which also gave us a complimentary half board upgrade. This was our first time in Dubai and you either like it as destination or you don't. We did. The hotel is fabulous. From the drive up past the Arabian horse statues to the fantastic reception with... More

Was this review helpful? Yes 1
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, First and foremost, I would like to say thank you for choosing to stay in Al Qasr Hotel for your holiday in Dubai. It gave me great pleasure when I read through your comments, especially when it became apparent that your vacation in the hotel went well. Your wonderfully detailed description of the holiday you had in Al... More

Newcastle
1 review
5 of 5 stars Reviewed 4 days ago NEW

This is our 3 time at Al Qasr and each time we are delighted with the hospitality and service of the dedicated staff, decor which is based on an Arabian Adventure and the multitude of options available for either families, couples, solos or business people.

Was this review helpful? Yes
MJGuestfeedback, General Manager at Al Qasr at Madinat Jumeirah, responded to this review

Dear Guest, Thank you for your continuous patronage to Al Qasr Hotel, I further appreciate the glowing feedback that you have shared on TripAdvisor with regards to your recent stay with us. Your praises for the outstanding hospitality service provided by our colleagues and the aesthetic beauty of the entire resort has been communicated to the entire team to serve... More

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Hotel Summarization (Beta)

What travelers say

  • Wild wadi(10)
  • Very good(3)
  • Afternoon tea(3)
  • Very nice(3)
  • Kid Club(3)

Additional Information about Al Qasr at Madinat Jumeirah

Address: Al Sufouh Road | Madinat Jumeirah Resort, Dubai 75157, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Al Qasr at Madinat Jumeirah 5*
Number of rooms: 292
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Also Known As:
Al Qasr At Madinat Jumeirah Hotel Dubai
Madinat Jumeirah
Al Qasr Hotel Dubai
Al Qasr Dubai

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