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DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha

#84 of 509 Hotels in Dubai
Certificate of Excellence
4.0 of 5
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P.0. Box 72584, Al Barsha - 1, Dubai 00000, United Arab Emirates
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DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha
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Ranked #84 of 509 Hotels in Dubai
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
Excalibur_NYC New York City, New York
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431 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We had some Hilton points left and so used them to stay here. In general, we’ve come to despise the chain. We’ve stopped accumulating points and will not plan to stay at any Hilton properties in the future. The chain’s service and attitude is awful. Their policy regarding Internet (at least $14 per night per device) is an awful one!... More 

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Calgary, Canada
1 of 5 stars Reviewed 4 days ago NEW

Too expensive for that type of hotel, I can call it a building apartment not a hotel, no internet in the room, a mediocre quality in the lobby, witch is too small and is the exit too. No coffee machine, a little fridge in the room that will kill you budget if you touch it (15 dollars a pop), the... More 

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Scotland
Level Contributor
86 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 1 week ago

We were on our way home from a wonderful week in Mauritius and decided to stop of in Dubai for a couple of nights. This hotel was fine for that as it was close to a Metro stop and easy to get to and fro the airport. A good stop over point but probably not one we would chose for... More 

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DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this review

Dear Guest, We are delighted to note that you found the service and facilities to your satisfaction as this is what we strive to achieve at all times. Ensuring guest comfort is our main focus and we are glad that we were able to meet your expectation of a Hilton experience on this occasion. We look forward to welcoming you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Double Tree Al Barsha for one week with my parents in February, overall it was a really great experience. We had a Studio with a (very well equipped) kitchen, and a Deluxe Room with Balcony and good view to the Mall of the Emirates. The whole staff was very friendly and helpful - especially Marwan who... More 

Was this review helpful? Yes 2
DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting such a detailed TripAdvisor review regarding your overall experience during your stay at Doubletree by Hilton Hotel & Residences Dubai Al Barsha. It was a pleasure to read your review and see that your expectations were met and exceeded. We appreciated you highlighting the friendly and... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed for three nights in June 2016. Excellent room and location, just 100 meters from Mall of the Emirates. Swimming pool not accessible due to maintenance, but when asked I got both a late checkout and free internet (30+mbit) in my room free of charge. Definitely recommendable.

Was this review helpful? Yes 2
DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this review

Dear Guest, I would like to take this opportunity to thank you for posting a Trip Advisor review regarding your recent stay at Doubletree by Hilton Hotel & Residences Dubai Al Barsha! we are glad to note that the location and hotel room met your expectations and that you enjoyed your stay. Moreover,please accept our sincere apologies for the inconvenience... More 

Durban, South Africa
2 reviews
5 of 5 stars Reviewed 2 weeks ago

double tree is excellent, staff are friendly and fully helpful, food is excellent, close to emirate mall, they will excel in all possibly ways to make your visit and stay a one in a million - any chance to go back i will

Was this review helpful? Yes
DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this review

Dear Guest, We are delighted to note that you found the service and facilities to your satisfaction as this is what we strive to achieve at all times. Ensuring guest comfort is our main focus and we are glad that we were able to meet your expectation of a Hilton experience on this occasion. We look forward to welcoming you... More 

Bristol, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had 3 nights at this hotel and had a fabulous time, it is conveniently close to the mall at the emirates and metro. The staff were really pleasant and helpful and our room was lovely. The breakfast choice was fabulous and nothing was too much trouble for the staff in the restaurant. The only disappointment for us was that... More 

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DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this review

Dear Guest, We thank you for taking the time to write your review on Trip Advisor site regarding your stay and the products and services you received as our guest. We appreciate your complimentary remarks on perfect breakfast and excellent level of service, provided by our team members. While I am sure you would appreciate that the closure of our... More 

Istanbul, Turkey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Mall of Emirates is just 2 minutes by walking. Happy shopping. Metro station is also 5 minutes walking, that is good too. The pool must be a bit bigger. The price vs value is good enough considering Dubai is an expensive city.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this review

Dear Guest, We thank you for taking the time to write your review on Trip Advisor site regarding your stay and the products and services you received as our guest. We appreciate your complimentary remarks on the perfect location we have along with amazing prices we have. We continue to look forward to your next visit soon. Kind Regards Sherif... More 

LAGOS, Nigeria
1 review
5 of 5 stars Reviewed 2 weeks ago

I totally enjoyed My Stay at Double Tree by Hilton in Al Barsha, Dubai. I got a first class reception, assistance and experience courtesy of their Well Trained and Passionate Staff who were so Friendly and up to the Bit. Rina Satiago was really amazing and I would like to recommend any travelling to Dubai to just lodge at Double... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this review

Dear Guest, Thank you for taking time to share your feedback in regards to your recent stay at our property. We are delighted to note that you found the service and facilities to your satisfaction as this is what we strive to achieve at all times. Ensuring guest comfort is our main focus and we are glad that we were... More 

Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was nice and did the job, however I would not recommend it for a fun holiday. It's right opposite the Emirates Mall which is great if that's all you want. But from anywhere else (i.e. downtown Dubai where all the action is) it's about half an hour in a taxi. There's not a lot to do around there... More 

Was this review helpful? Yes 1
DoubleTreeAlBarsha, General Manager at DoubleTree by Hilton Hotel & Residences Dubai - Al Barsha, responded to this review

Dear Guest, Thank you for taking the time and the efforts to write your comments about our property. Your feedback is very much appreciated and valued and I can assure you that will be taken as consideration, in order for us to improve our customer satisfaction. I would also like to take this opportunity to apologize for all the challenges... More 

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