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The Carlton Tower Hotel

Baniyas Road, 19 | Deira Dubai Creek, Dubai 1955, United Arab Emirates
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1 room 1 adult
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173 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Very good service especially from Meliza at reception. All staff were good and Moustafa was very helpful in the poolside restaurant. The lobby was well presented and location quite good with particularly beautiful view from the room, but the room albeit clean was in need of redecorating and needs updating.

Helpful?
Thank Panjtani
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Thank you for taking your time to write about your stay at Carlton Tower Hotel! We glad to hear you had a pleasant and enjoyable experience during the short stay in Dubai and your kind words will be passed along to our staff. Creating a memorable experience is our mission at Carlton Tower Hotel, however, we are... More 

Stockholm, Sweden
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Carlton tower hotel is a very beatiful hotel. Everything was designed to help you to relax in today's most interesting city:Dubai. It is located on the river. You would rather to get the rooms which has sea side. It's so miraculous to pass your holidays in Carlton Tower. It is worthy to go there several times

Helpful?
Thank Sargis A
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We thank you for taking your time to write about your experience at Carlton Tower Hotel and we are glad to hear you did enjoy your stay with us! Your kind word are very encouraging and we promise to make very stay an enjoyable one. Looking forward to welcome you soon we send our best regards! Sincerely... More 

Level Contributor
6 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

The location of the hotel was not bad. Overall the hotel itself was not what I expected. This hotel still requires much effort in order to satisfy the tourists. However ,I must mention this hotel has a great restaurant where a good breakfast is being served and the staff is very nice.

Helpful?
Thank mariam h
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for meeting your expectations. We highly value your feedback as it is important for us especially your kind comments about the breakfast in particular. However, we have learn to appreciate more from the suggestions made... More 

Travelers are raving about these Dubai hotels

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed December 13, 2015

The hotel is very good located close to the metro. The reception staff is very good, professional and listens very careful paying attention to details. It was nice to see how cooperative staff and the manager are something that stood out at reception. I had forgotten to mention I wanted a no smoking room but it was granted on check-in... More 

Helpful?
Thank SoccerStar4-3-3
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we thank you taking your time to write about your recent stay at Carlton Tower Hotel! It is a great pleasure to hear your stay was a pleasant one and your needs and expectations were met from us. We have learned that guests satisfaction can not be archived without team work and dedication.... More 

Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 1, 2015

I was a regular customer to this hotel, from the past 5 years when I am coming to Dubai my first choice is Carlton Tower to stay relax and experience the nice environment. But some of their regulations are changed which is not nice to me. some of my friend was coming to visit me straight away to my room,... More 

Helpful?
1 Thank Mehrab R
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear valuable Guest, Hoping you are fine I would like to thank you for your loyalty choosing our hotel during your stay in Dubai and for taking your time to write your impressions! We are glad to hear you did enjoy your stay with us and your kind words will be passed along. However, I would like to let you... More 

Muscatine, Iowa
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 11, 2015 via mobile

First of all I would like to thank all staff from front desk to the room cleaner they done a great job my regards to all but I had a problem the first time happen to me my booking was the crick side but when I chucked in they surprise me they said that the booking to city side I... More 

Helpful?
1 Thank n_alfarsi
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear valuable Guest, Hoping you are fine I would like to thank you for taking your time and write about your experience with us! I am glad you has an enjoyable stay and I would like to assure you your kind words will be passed along to our staff. We have learned there is nothing more rewarding than e pleasant... More 

Dubai
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 25, 2015

Everybody is treated like royalty. The room service food is absolutely beautiful. Sit cak and relax this hotel takes care of everything. My only grumble is no Discovery channel in your room TV. Excellent hotel !!!

Review collected in partnership with this hotel

Helpful?
Thank 498ewanf
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we thank you for taking your time to write about recent stay at Carlton Tower Hotel! Your kind words are very encouraging and we shall pass along to our staff, however, we know there are things that could be improved from professional and technical point of view. Adding more TV channels such as... More 

Dubai
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 10, 2015

Amazing hotel. This is ho a hotel should be managed. Other hotels could learn some valuable lessons from this hotel. The management and all staff make you feel as if you own the hotel. Your wish is there command. Nothing to much trouble. Completely relaxed. If something is not possible this hotel will find a way to make it possible.... More 

Review collected in partnership with this hotel

Helpful?
2 Thank 886ewanf
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, First we would like to thank you for taking your time to write your impression from your stay at Carlton Tower Hotel. We thank you for you kind and encouraging words towards our staff we shall pass those along. We are glad to learn you did enjoy your stay with us, however, we are aware we have... More 

Constantine, Algeria
Level Contributor
6 reviews
4 of 5 stars Reviewed September 21, 2015

i really enjoyed my stay at Carlton tower Deira hotel, I read some pretty negative reviews about the hotel before i go so i was kinda concerned, But im glad i didn't change my mind, everything about the hotel was good the hotel is so clean, the staff are really friendly, great location, modern and comfortable rooms The only thing... More 

Helpful?
Thank Ayoub B
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Ayoub B, Hoping you are fine we would like to thank you for taking your time and writing about your experience at Carlton Tower Hotel! It was a great pleasure to had you here and choosing our Hotel for your visit in Dubai. We thank you for your kind words towards our staff friendliness which will be passed to... More 

Cape Town Central, South Africa
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 14, 2015

We often go to Dubai in order to purchase stock for our shops. We always stay at Carlton Towers as it is situated walking distance to the area where we do the bulk of our shopping. We have always found the staff to be helpful and the facilities clean and well maintained. We thought that the breakfasts were a bit... More 

Helpful?
Thank SPROETIE
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine I take great pleasure in thanking you for loyalty taking your time to share your impressions with us! We are glad to hear your recent stay was a pleasant one and we appreciate your warm and encouraging words towards our staff. We are aware we have a long journey ahead of us and... More 

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