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The Carlton Tower Hotel

4.0 of 5 Baniyas Rd | PO Box 1955, Dubai, United Arab Emirates
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133 reviews from our community

Traveler rating
    29
    42
    35
    17
    10
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24
36
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27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dubai
1 review
2 of 5 stars Reviewed 1 week ago

Hotel is next to dark alley where scammers hang out and has no parking lot for your vehicle so its parked in the same alley.Even had to pay for ice for my room and wardrobe door was broken so accessing the safe was difficult to say the least. Plus side is its across the rd from creek as well and... More 

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Dubai
1 review
2 of 5 stars Reviewed October 29, 2014

We stayed in October 2014 , the hotel has a nightclub that runs until 3 am and vibrates the entire hotel makes it hard to get a sound nights sleep. Overall the hotel is OK the nightclub is a problem, staff are keen to help

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Dubai
1 review
5 of 5 stars Reviewed October 19, 2014

We had a fantastic weekend visit and spent most of the time at the pool which we had mostly to ourselves. The views from the poolside terrace of the creek and Dubai skyline were amazing and the food was excellent. My kids loved it and so did my wife and I.the staff at the poolside and the poolside restaurant were... More 

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A TripAdvisor Member
2 of 5 stars Reviewed October 2, 2014

This hotel was functional, without frills, initial issues with cleanliness of bathroom. Couldn't find hair dryer, sewing kit, nail file or slippers, all the niceties usually provided in 3+ star hotels. Breakfast was less international than advertised, mattress very hard and uncomfortable!

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Edinburgh, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed September 30, 2014

I have stayed at this hotel for about 1 week. I was visiting Dubai with a friend and the experience we had was absolutely amazing. The hotel staff were all, with no exception very friendly and professional. The swimming pool was O.K, it could be made better by extending the opening time until late, I suppose the weather in Dubai... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 20, 2014

We had a very good stay, especially thanks to Thomas from room service. He was excellent in his customer service and most helpful. He is a credit to the hotel. We loved seeing his smiling face everyday.

Was this review helpful? Yes 1
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Mr. Adam, Thank you for your kind words and the time you took to write about your stay with us! It is a great pleasure to hear that you had a enjoyable experience and how one member of our team created such a positive atmosphere for all of you with his professional approach. All your impressions will be passed... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2014

We had the best stay here, it was very clean, the room was a nice size and a comfortable bed after two long flights. The staff were so helpful and went out of their way to help you. We could not dial the front desk when we arrived so I went down to let them know when we were doing... More 

Was this review helpful? Yes 1
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Ms. Lyn, It is a great pleasure to hear you had such a pleasant stay with us and we highly appreciate that you took time to share your impressions. Creating a memorable experience for all our guests is our main focus at Carlton Tower Hotel. Your good words for our staff, comfort and good experience you had at Cafe... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 23, 2014 via mobile

My husband and I spent three nights in Dubai as a part of our honeymoon. The Carlton Tower Hotel was very underwhelming. The rooms were okay, however the customer service was terrible. I had approached the reception counter a couple of times eg: I had no pillows on my bed, and I had wanted to ask a question regarding a... More 

Was this review helpful? Yes 1
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Ms Natalie, We greatly appreciate that you took time to share your experience at Carlton Tower Hotel. The comments you've had during your stay were highly noted and we will carefully look and take appropriate measures where it is necessary. We truly value your comments as these help us improve our services. Please accept our sincere apologies for the... More 

Lamu Island, Kenya
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed July 12, 2014

Stayed there for 4 nights and I really enjoyed it. Location on the Creek is best (close to gold souk, spice souk, metro and abra station). I booked a budget room. The room was small but big enough for a single traveller. There was a bit of view to the Creek. After two nights I wanted to change to a... More 

Was this review helpful? Yes 2
London, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 12, 2014

I came here with my mum for a 1 week holiday in May 2014. We came from London and very skeptical to the views of other reviewers on various websites. I must say that this hotel met all our standards and requirements! It is located in Diera by the creek with wonderful creekview right from your room! The view at... More 

Was this review helpful? Yes 4
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Additional Information about The Carlton Tower Hotel

Address: Baniyas Rd | PO Box 1955, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Carlton Tower Hotel 4*
Number of rooms: 158
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Also Known As:
The Carlton Hotel
Carlton Tower Hotel Dubai
Hotel Style:
#90 Spa Hotel in Dubai
#192 Luxury Hotel in Dubai

66 photos of this hotel

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