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The Carlton Tower Hotel

Baniyas Rd | Deira Dubai Creek, Dubai 1955, United Arab Emirates
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The Carlton Tower Hotel
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Ranked #292 of 503 Hotels in Dubai
A recent review
3 of 5 stars reviewed 4 weeks ago
jammer0000 Dhaka City, Bangladesh
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149 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Ahmedabad
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I was staying in the hotel for 6 nights but to the surprise the hotel is not as per Carlton standard. They have charged 10 aed for providing empty plate and a spoon ( cash with proper invoice) that also even after 5 calls and 1 hour of waiting. The greedy management wants the guest to pay cash or advance... More 

Was this review helpful? Yes 1
Dhaka City, Bangladesh
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good Location, dont get the budget room, its really small. The view from the pool is very good. The regular rooms are good, best value for the money, the rooms are clean and maintained well. There are a few clubs in the hotel, so get rooms on higher floors. the Indian club is decent all the other ones are pretty... More 

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CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, First of all we would like to thank you for staying with us and writing your impressions. Single budget rooms, very few compare to the other room types we have at Carlton Tower Hotel, are to meet the needs of those with limited budget. However, the comfort and features are the same as the deluxe rooms and... More 

Muscatine, Iowa
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 15, 2015

One of great interest to say in I really enjoyed the weekend in dubai the same as the first time in my opinion I would like to thank all the stuff from front desk to bags helper with my respect I and my family .We will be back for sure again and again in a couple of weeks again all... More 

Was this review helpful? Yes 2
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we thank you for taking your time and writing your impressions for your stay with us! We are glad to hear you did enjoy your stay with us and creating a memorable experience is our mission here at Carlton Tower Hotel. We shall pass your kind words to our our staff and those... More 

Sharm El Sheikh, Egypt
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 6, 2015

Checking was late after requesting early check in, room wasn't ready when we get to it, no info in room about hotel or area, breakfast was included but we ordered fried end scrambled eggs, it arrived after we almost finished what we were eating aand the scrambled eggs was so wattery and stuff been put in that wasnt ask for.... More 

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CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for the inconveniences experienced. We highly value your feedback as it is important for us especially your comments about the breakfast in particular, to know which areas we are in need of improvement and every... More 

Travelers are raving about these Dubai hotels

UK
Top Contributor
83 reviews 83 reviews
36 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 3, 2015

We were not staying at this Hotel but after we had walked through the Creek area- where owners of the many floating restaurants were trying to tempt us in- we decided to try to grab a bite to eat at this Carlton Hotel. The entrance really is a little tired and lacking character BUT the man at the door took... More 

Was this review helpful? Yes 3
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 4, 2015

good location for business traveller, clean room, average food, service ok. but price is a bit high. this hotel is very close to metro so it is convenient. however it is in old town of dubai. if you come to dubai for sightseeing this location is not recommended. it is close to dubai creek though. you can enjoy dinner on... More 

Was this review helpful? Yes 1
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we would like to thank you for sharing your impressions of your stay with us. We are glad to hear you and your family did have a great time. Creating a memorable experience and making Carlton Tower Hotel a home away from home especially for family travelers is our main focus here. Yours... More 

Oslo, Norway
Top Contributor
61 reviews 61 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed February 15, 2015

The hotel is in the Russian part of the town, old part of the city. The area is really not nice at all. People talking to you, walking after you and just being rather annoying. The hotel itself has a very strongly scented hall, that I think is really over the top and can make bad impression. The hall looks... More 

Was this review helpful? Yes 2
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, First of all we would like to thank you for taking the time to write your impression about your stay at our Hotel! We thank you for you kind words the room features. We highly value your feedback as it is important for us to know which areas we are in need of improvement and every effort... More 

Hong Kong Region, China
Reviewer
3 reviews 3 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 30, 2014

Location was great, staff were super attentive. Must visit souqs from here. Minor issues with the room were basic maintenance that were easily rectified. Would recommend this hotel to others without hesitation.

Review collected in partnership with this hotel

Was this review helpful? Yes 6
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We greatly appreciate that you took time to share your experience during your stay. It is a great pleasure to hear your stay was a pleasant one. Creating a memorable experience is our main focus at Carlton Tower Hotel. Your words are very encouraging and we shall pass those to our staff. We take advantage to let... More 

Dubai
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 7, 2014

Hotel is next to dark alley where scammers hang out and has no parking lot for your vehicle so its parked in the same alley.Even had to pay for ice for my room and wardrobe door was broken so accessing the safe was difficult to say the least. Plus side is its across the rd from creek as well and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for the inconveniences experienced. We highly value your feedback as it is important for us to know which areas we are in need of improvement and every effort is taken to ensure that your expectations... More 

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