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The Carlton Tower Hotel

Baniyas Rd | Deira Dubai Creek, Dubai 1955, United Arab Emirates
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1 room 1 guest
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156 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Mumbai (Bombay), India
Level Contributor
53 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

the weather was killing. very hot. however the hotel is well appointed and the location is great. However quite ok for the value paid for though. The staff was ok as well with the room given pretty late in the evening.

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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 8, 2015

Have been a regular client with them. Staff is friendly. However it is a bit rundown these days. The shower chillers don't work and in summers you might end up getting burns if you are not careful under the shower. The food though limited is delicious. Breakfast is compact.

Was this review helpful? Yes 1
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable, First of all we thank you for taking the time to write about your recent stay with us! We appreciate for staying again with us and for the kind words towards our staff. We take advantage to let you know we are working in making every stay a memorable one and as part of this commitment we are... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 1, 2015

This 4* hotel is located at Deira (Creek) and is a good opportunity for people wishing to stay in this area. Prefer rooms with creek view and in upper floors to enjoy a nice view. You may however be disturbed by the (sometimes heavy) traffic on Baniyas street All in all, if you want to stay in this hotel make... More 

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CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we thank you for the time to write you impressions about your recent stay with us! We would like to thank for the kind words and your feedback. It is true the location of the hotel is perfect for those visiting Dubai for leisure and business and we are working in order to... More 

Juba, South Sudan
1 review
5 of 5 stars Reviewed June 30, 2015 via mobile

Great hotel with excellent service.carlton Located in a center of Buisness area which is good for shopping. The hotel has Sea view room available try it is amazing and food is delicious and don't forget to visit the poolside

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CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we would like to thank you for sharing your impressions of your stay with us. We are glad to hear you and your family did have a great time. Creating a memorable experience and making Carlton Tower Hotel a home away from home is our main focus here. Yours kind and warm words... More 

Alexandria, Egypt
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed June 17, 2015

If your stay in Dubai is focused in Deira district, Carlton Tower Hotel is an excellent choice with good price! Breakfast was good with limited varieties. High floor rooms offer breathtaking view of the Creek and Bur Dubai. There is no parking along side for the Hotel, however, the management was nice to offer a courtesy parking of my rented... More 

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CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we would like to thank you for taking your time and sharing your impressions with us! We are glad to hear you did enjoy your stay with us and creating a memorable experience is our main focus at Carlton Tower Hotel. Your kind words are very encouraging, however, we know we have a... More 

Surrey, United Kingdom
1 review
2 of 5 stars Reviewed June 10, 2015

Decided to holiday in Dubai as a surprise holiday for our mum for her birthday. Turned up at the hotel early. Was happy with first glance at hotel but very soon was to be disappointed as the days unfolded. Firstly breakfast service was slow, even though it was a buffet, if you got tea or coffe you had to ask... More 

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CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for the inconveniences experienced. We highly value your feedback as it is important for us especially your comments about the breakfast in particular, to know which areas we are in need of improvement and every... More 

Travelers are raving about these Dubai hotels

Ahmedabad
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed May 7, 2015

I was staying in the hotel for 6 nights but to the surprise the hotel is not as per Carlton standard. They have charged 10 aed for providing empty plate and a spoon ( cash with proper invoice) that also even after 5 calls and 1 hour of waiting. The greedy management wants the guest to pay cash or advance... More 

Was this review helpful? Yes 3
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, We greatly appreciate that you took time to share your experience during your stay and would like to express our sincere apology for the inconveniences experienced. We highly value your feedback as it is important for us especially your comments about the breakfast in particular, to know which areas we are in need of improvement and every... More 

Dhaka City, Bangladesh
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed April 25, 2015

Good Location, dont get the budget room, its really small. The view from the pool is very good. The regular rooms are good, best value for the money, the rooms are clean and maintained well. There are a few clubs in the hotel, so get rooms on higher floors. the Indian club is decent all the other ones are pretty... More 

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CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, First of all we would like to thank you for staying with us and writing your impressions. Single budget rooms, very few compare to the other room types we have at Carlton Tower Hotel, are to meet the needs of those with limited budget. However, the comfort and features are the same as the deluxe rooms and... More 

Muscatine, Iowa
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 15, 2015

One of great interest to say in I really enjoyed the weekend in dubai the same as the first time in my opinion I would like to thank all the stuff from front desk to bags helper with my respect I and my family .We will be back for sure again and again in a couple of weeks again all... More 

Was this review helpful? Yes 2
CarltonTowerHotel, Front Office Manager at The Carlton Tower Hotel, responded to this review

Dear Valuable Guest, Hoping you are fine we thank you for taking your time and writing your impressions for your stay with us! We are glad to hear you did enjoy your stay with us and creating a memorable experience is our mission here at Carlton Tower Hotel. We shall pass your kind words to our our staff and those... More 

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