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Novotel Dubai Al Barsha

Off Sharaf DG Metro Station | Sheik Zayed Road, Al Barsha 1, Dubai 450011, United Arab Emirates
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Novotel Dubai Al Barsha
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398 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Novotel Dubai Al Barsha
See the most recent reviews
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would like to say . This is a great hotel with exellent facilties the staff are friendly and helpfull. Especially Harshi who works as the Cajun bar tender, her attention to detail and customer service is something that is rarely seen at such a high standard. Well done... We will be back

Was this review helpful? Yes 2
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear valued Guest, Thank you very much for the great review and for taking the time to post on Tripadvisor. I am very pleased to know that you had a pleasant stay at the Novotel Dubai Al Barsha. Thank you for appreciating the facilities and the service provided, especially by Harshi. I conveyed your compliments to her and the rest... More 

Glasgow
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Great suit at the Novotel and our party had booked 3, 3 bedroom suits. They were of a very high standard and we were very happy with them. The only downside was when we went to leave. We were completely bamboozled with the billing system and were told they would hold 2000 AED on my credit card for no apparent... More 

Was this review helpful? Yes 2
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear valued Guest, Thank you for taking the time to post your review about your recent stay with us. We are very pleased to hear that you were impressed with our suites and facilities. Nevertheless, we regret that you expressed dissatisfaction regarding the explanation for your billing. At Novotel, we strive to offer the best service with clear communication. We... More 

Tehran, Iran
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My friends and i were in novotel for 3nights from 2to 5 of june2015, first about the possitive points: good location just 5 minuets walk to Sharaf DG metro station. Cleaness of the hotel was very good and housekeeping was perfect & helpful, the pool in 7th floor was nice and good enough, brakfast was acceptable but it could be... More 

Was this review helpful? Yes 1
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear valued Guest, Thank you for taking the time to share your review after your stay with us. We were pleased to hear that you enjoyed our facilities, the location, and services provided by our friendly and helpful housekeeping staff. With respect to your comments for our improvement, I assure you that all your observations, especially those regarding our reception... More 

Bangalore
Level Contributor
80 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago

stayed for 9 nights. Nice and clean hotel and very well located, its the "Ginger" of Dubai. So dont expect any great service. but "Great" value for money Breakfast spread is BIIG but barely anythig indian and vegetarian. The staff at the breakfast tables are unable to manage the crowd. Not one of the staff appear "happy to help", all... More 

Was this review helpful? Yes
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Al Barsha. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; your feedback is very important to us.... More 

Egypt
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location with a good value for money . The rooms aren't that big but they serve the purpose of a business trip. Not the best buffet but the proximity of the hotel to the emirates mall and the overall experience makes it an above average hotel .

Was this review helpful? Yes
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear valued Guest, Thank you for taking the time to share your experience on Tripadvisor and for choosing to stay at the Novotel Dubai Al Barsha. We look forward to welcoming you back. Sincerely, Souffian Zaeraoui Hotel Director More 

Kuwait City, Kuwait
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Given the price of such a hotel in a place like Dubai with highly competitive environment, i would say that Novotel Al-Barsha hotel is one of the best compromises of price and quality! The location is also very good with a metro station just across the road. Really a good and recommended hotel.

Was this review helpful? Yes
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Valued Guest, Greetings from Novotel Dubai Al Barsha, Thank you for taking the time to post your review and for recommending our hotel to others. We are truly pleased that our highly competitive prices and quality of services exceeded your expectations. Once again, thank you for your positive feedback and we look forward to welcoming you back in the... More 

Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Came for a lunch with my friends on a weekend and it was good the only thing was the restaurant was fully packed but the service staff manged us to get a table that was very helpful.The food is ok value for money but the credit should go to the service staff which made us so special...

Was this review helpful? Yes
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear valued Guest, Thank you for taking the time to share your experience of your lunch with others. We very much appreciate your positive comments about our staff. The service and culinary team members at Novotel Dubai Al Barsha strive to provide a superior service experience for every customer. I have shared your comments with our team members, so that... More 

Abu Dhabi, United Arab Emirates
Level Contributor
85 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For the cost of this hotel, I was VERY impressed. Although it isn't the most convenient of locations in Dubai, our room still had a great sea view. The bed wasn't the comfiest, but it was still very sleep'able. It felt super clean - which is not what you usually get for a hotel in this price category. The breakfast... More 

Was this review helpful? Yes
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Valued Guest, Greetings from Novotel Dubai Al Barsha Thank you for taking the time to post your review. We are very pleased to hear that you were impressed with our prices and similarly with the fact that you found our hotel to be super clean. On the other hand, we regret that you expressed dissatisfaction with our breakfast. At... More 

Lisboa, Portugal
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very good hotel. Near a metro station metro, 15 minutes walking distance from Mall of Emirates (Ski Dubai, Shake Shake Burgers), near (5 minutos taxi) from Burj Al Arab Hotel and Jumeirah Beach Hotel that has Jamie's Italian restaurant and 360 Bar.

Was this review helpful? Yes
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Valued Guest, Greetings from Novotel Dubai Al Barsha, Thank you for taking the time to post your review. We are pleased with the fact that you appreciated our central location and our hotel. Thank you again, for posting your review and we look forward to welcoming you back in the near future. Kind Regards Souffian Zaeraoui Hotel Director More 

KL
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had only a one night stay in this hotel. It was pleasant. THe room was very comfortable, with a huge bed and equally big bathroom. WiFi was very fast. The service was good. The pool was not impressive - modest, but inviting. Their restaurant was tastefully decorated and had a good choice of food in the morning.

Was this review helpful? Yes
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Valued Guest, Greetings from Novotel Dubai Al Barsha, Thank for taking the time to post your review. We are delighted to hear that your one night stay at our hotel was pleasant and our services and facilities as well as our breakfast buffet met your expectations. Once again, thank you for sharing your feedback with others and we look... More 

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