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All 487 Dubai hotels

Novotel Dubai Al Barsha

4.0 of 5 Hotel   |   Off Sharaf DG Metro Station | Sheik Zayed Road, Al Barsha 1, Dubai 450011, United Arab Emirates
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Ranked #166 of 487 Hotels in Dubai
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228 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Keswick UK
Top Contributor
53 reviews 53 reviews
34 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

After several years of staying annually at the nearby Holiday Inn, I have been converted to the new Novotel Al Barsha and will make it my first choice in future. It is comfortable and spacious throughout, with fine views from the upper floors. I was on the 25th, but the lifts are speedy and reliable. The Cajun restaurant is very... More 

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H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear PT167, Thank you for your valuable feedback. It’s inspiring to receive such valuable comments from our guests we are delighted to know that our facilities and services exceeded your expectations. I do sincerely thank you for expressing appreciation for our team members, your kind sentiments have been shared with the team and shall go a long way in ensuring... More 

Mumbai (Bombay), India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been staying at Novotel properties in many countries, and the best part is that in terms of stay experience, they are the same everywhere ! And Novotel Dubai Al Barsha is certainly value for money spent in all respect.

Was this review helpful? Yes 1
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear SatyenDaga, It was indeed a pleasure having you stay with us and we are grateful for your feedback as we take pride and strive towards delivering guest experience. We are delighted to receive such an appreciation from our guest. We are glad to know that our services and amenities lived up to your expectations and that you had a... More 

Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have stayed here many times over the last 12 months and will be back in 2015. The whole hotel is clean and tidy and still has that "new" feel about it. The staff are exceptional, friendly and offer great service. The bar, Bubbles bar, is good but is lacking character and people. Shame because it is great service. This... More 

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H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear MondayRebel, Thank you for sharing your views through TripAdvisor. We are delighted to know that you enjoyed your experience with us. We would like to thank you for complimenting the location of the hotel which has been built overlooking Sheikh Zayed Road. It is also very close to Business hubs, key leisure attractions and metro station, which makes it... More 

1 review
1 of 5 stars Reviewed 1 week ago via mobile

Horrible experience..reception are only so rude..pathetic service -room fridge had spoilt and I had stuff inside which got spoilt they were arguing u inform morning..we cn do anything..were thy expecting me to monitor there fridge is working or not whole night 😁 and forget abt giving complimentary thy gave coupons which was buy one get one free non sense if... More 

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H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Marinaquadros, I deeply regret your disappointment which is obviously not the image I wish that you retain of your recent experience at the Novotel Dubai Al Barsha. We will of course closely analyze all the points outlined and take action accordingly. However, I would be pleased if you give us a chance to invite you back for renewal. Hoping... More 

Emirate of Dubai, United Arab Emirates
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed 3-4 times for last few months Never got housekeeping the first day and had to call for it twice (many times no one answer housekeeping calls !!)... Last time when I check-in, there was no tissues, I called housekeeping, and they informed we cannot help since the first day !! .. this time (with Family) we left room early... More 

Was this review helpful? Yes 2
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Abdulhadi A, At the very outset, please accept my sincere apologies for your experience at the Novotel Dubai Al Barsha, I note with great concern that we were not able to live up to your expectations and that some aspects of our services left a lot to be desired. Please accept my sincere apologies for the inconvenience caused to... More 

Tehran, Iran
Top Contributor
52 reviews 52 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were booked for business, therefore the rates was negotiated already but they couldn't even manage to give us rooms on same floor. Restaurant checked every day with us if breakfast is included in our package. Breakfast buffet was really good but launch buffet was really limited. Meeting rooms was fabulous. Still I believe services are poor comparing to average... More 

Was this review helpful? Yes 2
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear SaraGhavam1979, We would like to take this opportunity to thank you for having stayed with us and sparing time to provide us with your valuable feedback. The areas of concerns highlighted are being noted and please rest assured that it will be addressed. It has always been our focus to provide consistently high quality service to all our guests,... More 

London, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is well located near a metro station and the Mall of Emirates, it is not too far from the beach. We were staying in another hotel the night before and took the metro to reach the hotel, it was easy, although the metro is quite crowded. We stayed two nights and were up graded to an Executive Suite... More 

Was this review helpful? Yes 1
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Valued Guest, Greetings from Novotel Dubai Al Barsha, Thank you for taking the time to tell us about the experience of your stay following your recent stay at the Novotel Dubai Al Barsha. At Novotel, we strive to provide a quality service experience for every guest; therefore your feedback is very important to us. We appreciate your positive comments... More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Novotel Al Barsha is brilliant in so many ways. It's ideally located close to Mall of the Emirates, reasonably close to the beach and a short walk to the train which can take you anywhere else you want to go. The staff couldn't do enough for us. It was like staying at a 5 star hotel with a concierge, shuttle... More 

Was this review helpful? Yes 2
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Valued Guest, Greetings from Novotel Dubai Al Barsha, We very much appreciate your positive comments regarding your stay at the Novotel Dubai Al Barsha and are pleased that our varied services met your expectations. Positive feedbacks from satisfied guests are our greatest rewards. I have shared your comments with the team, so that they are aware of their contributions... More 

Bengaluru (Bangalore), India
Senior Contributor
41 reviews 41 reviews
40 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel early this month. The executive Room on the 11th Floor was spacious. Bathroom was just about average. May be becoz it is a Novotel, the bathroom amenities were not fully stocked. Has ordered room service and the food was just average. Service was also fair, but not great. The breakfast had a good spread with nice... More 

Was this review helpful? Yes 2
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Valued Guest, Greetings from Novotel Dubai Al Barsha, At Novotel, we strive to provide a quality service experience for every customer; therefore your feedback is very important to us. We regret that the experience of your stay did not exceed your expectations. Please rest assured that your concerns, which are certainly not the true reflection of standard upon which... More 

Senior Contributor
21 reviews 21 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 20, 2014

A very nice hotel, nice location... Near all the major malls, Downtown, Marina, Jumeirah etc.. Classy and the staff were friendly. I'll recommend for anyone especially if you want that nice hotel without breaking the bank!! Lol! moving around is easy, taxis are readily available and there are metro stations near by..

Was this review helpful? Yes 2
H6535-GM, Manager at Novotel Dubai Al Barsha, responded to this review

Dear Valued Guest, Greetings from Novotel Dubai Al Barsha, Thank you for posting your feedback, We very much appreciate your positive comments regarding your stay at the Novotel Dubai Al Barsha and we look forward to welcoming you back in the near future. Kind Regards Souffian Zaeraoui Hotel Director More 

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Additional Information about Novotel Dubai Al Barsha

Address: Off Sharaf DG Metro Station | Sheik Zayed Road, Al Barsha 1, Dubai 450011, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Dubai Al Barsha 4*
Number of rooms: 465
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Hotel Style:
#73 Spa Hotel in Dubai
#133 Luxury Hotel in Dubai

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