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Auris Plaza Hotel

Al Barsha 1, Dubai, United Arab Emirates
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Certificate of Excellence 2014
Auris Plaza Hotel
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Auris Plaza Hotel
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334 reviews from our community

Traveler rating
    169
    121
    30
    8
    6
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96
107
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40
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Contributor
11 reviews 11 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

This is a must to stay hotel in the Al Barsha area, very close to Mall of the Emirates (3-5 min. walk), and the metro station, many grocery shops, restaurants of the areas. The rooms are very nice, comfortable bed, beautiful big bathrooms, big TV i.e. all 5 star facilities. The pool and bar at the floor 'R' provide amazing... More 

Was this review helpful? Yes
Amman, Jordan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

What do I say, a very friendly hotel from check in to check out. The food after three week was still different; however my waist line had increased!! Although the hotel is dry it was not a problem. The chef and his team are outstanding try the desserts are outstanding recommend the Um Ali, in fact try them all; yum... More 

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Perth, Western Australia, Australia
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The Auris is a 5 star hotel that we got a two night for the price of one deal on through Etihad. It was roomy, but right across the road from a mosque. We had a room at the front of the hotel, so a 4.30am wake up call, daily. No double glazing. The first morning we slept in, so... More 

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David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Guest from Australia, Thank you very much for choosing to stay at the Plaza during your recent visit to Dubai and for taking the time to write a review on TripAdvisor. The team are delighted with your feedback and the very positive comments about the hotel and the service levels provided by the associates. A copy of your review... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

We've been in this hotel this january. Very good hotel, we liked it a lot. Special thanks to extremely helpful and very polite concierge service (Mr. Asela ) and very professional reception people. Spacious rooms, the mall of emirates is just 3 minutes walking distance, almost next door.

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David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Ms. Madina Z. Thank you very much for choosing to stay at the Plaza during your recent visit to Dubai and for taking the time to write a review on TripAdvisor. The team are delighted with your feedback and the very positive comments about the hotel and the service levels provided by the associates. A copy of your review... More 

Istanbul, Turkey
1 review
5 of 5 stars Reviewed 1 week ago

2014 yılında 4 gece kaldım. Oda konforu, lokasyonu çok iyi. Dubaide geçirdiğim her gün tur aldım. Tur rehberi Asela bey çok yardımcı oldu. Hem çok kibar hem şehre çok hakim. Özellikle safari turunu tavsiye ederim. *** I stayed 4 days at Auris in 2014 Rooms are very nice, clean. The location is excellent, just 5 mins walk from Mall of... More 

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David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Mr. Celik, Thank you very much for choosing to stay at the Plaza during your recent visit to Dubai and for taking the time to write a review on TripAdvisor. The team are delighted with your feedback and the very positive comments about the hotel and the service levels provided by the associates. A copy of your review has... More 

Sydney, Australia
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A poor rating for this hotel given several key problems namely: • Airport pickup was late and involved some very stressful phone calls and hopeless airport customer service. • Initial room faced the road and was extremely noisy. Had to change rooms. • One of the concierges was very rude and arrogant (with all guests). Yes, the hotel was located... More 

Was this review helpful? Yes 1
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Mr. Payet,, Thank you for choosing to stay at Auris Plaza during your recent trip Dubai. It is fair to say that we did not meet your expectations, for a number of reasons. Please accept my sincere apologies. We would very much like to win you back, so that we can make amends for the short fall in service.... More 

Sydney
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are a couple that stayed here for 4 nights in January 2015. It is a very nice hotel, room was spacious and very comfortable. Hotel staff very helpful, and it was the little things like a welcome card and box of chocolates, that showed us they really cared. Would definitely recommend this hotel. It is across the road from... More 

Was this review helpful? Yes 1
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Ms. Pauline, Thank you very much for choosing to stay at the Plaza during your recent visit to Dubai and for taking the time to write a review on TripAdvisor. The team are delighted with your feedback and the very positive comments about the hotel and the service levels provided by the associates. A copy of your review has... More 

Kolkata
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are a family of 4 and had to shift in to this Hotel during the middle of the Holidy due to isses with earlier Hotel. We got an amazing deal for the Suit which had 1.5 bathrooms - a Big Big plus for our family. The location is excellent, just 5 mins walk from Mall of Emirates and a... More 

Was this review helpful? Yes
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Guest from India, Thank you very much for choosing to stay at the Plaza during your recent visit to Dubai and for taking the time to write a review on TripAdvisor. The team are delighted with your feedback and the very positive comments about the hotel and the service levels provided by the associates. A copy of your review... More 

Wangaratta, Australia
Contributor
14 reviews 14 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 4 nights, had a great stay and would return. The room was nicely furnished, very clean and the beds extremely comfortable. We found the staff very friendly and more than happy to help in anyway they could. It's in a great location by the Mall of Emirates and easily accessible to public transport or the taxis were not... More 

Was this review helpful? Yes
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Guest from Australia, Thank you very much for choosing to stay at the Plaza during your recent visit to Dubai and for taking the time to write a review on TripAdvisor. The team are delighted with your feedback and the very positive comments about the hotel and the service levels provided by the associates. A copy of your review... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

A good hotel. ...great staff. The strength of this hotel seems to be the staff. Looks weary outside but its mighty clean and spacious inside with modern decor. I arrived on the 23th and was obliged an early check in by Alex which was nice after a long flight. On the down side my reservation was with breakfast and on... More 

Was this review helpful? Yes
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Mr. Viktor, Thank you very much for choosing to stay at the Plaza during your recent visit to Dubai and for taking the time to write a review on TripAdvisor. The team are delighted with your feedback and the very positive comments about the hotel and the service levels provided by the associates. A copy of your review has... More 

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Additional Information about Auris Plaza Hotel

Address: Al Barsha 1, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Number of rooms: 337
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Hotel Style:
#44 Spa Hotel in Dubai
#51 Family Hotel in Dubai
#77 Romantic Hotel in Dubai
#78 Business Hotel in Dubai

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