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Auris Plaza Hotel

Al Barsha 1, Dubai, United Arab Emirates
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Certificate of Excellence 2014
Auris Plaza Hotel
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Auris Plaza Hotel
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368 reviews from our community

Traveler rating
    187
    132
    35
    8
    6
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100
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46
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
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Jeddah, Saudi Arabia
1 review
5 of 5 stars NEW

Pros * The lobby had a quite calm environment, it always had relaxing music playing in the background along with a scent (as if air-fresheners were always sprayed). * Being a dry hotel was a major advantage for us as Muslims. * Breakfast was very nice with a great variety of choice. * The suite was very spacious and clean.... More 

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Bognor Regis, United Kingdom
Top Contributor
79 reviews 79 reviews
58 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was my first time here with a work colleague. I have stayed at the Crowne Plaza Sheik Zayed Road around 10+ times in 2 years so thought, time for a change.....boy oh boy what a difference. Both hotels are billed as 5*, that's where the difference ends. I checked in around 2am and didn't get a welcome or a... More 

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David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Mr. FairReview UK, Thank you very much for choosing to stay at Auris Plaza during your recent trip to Dubai and for taking the time to write a review on Tripadvisor. It is clear that the hotel has not met your expectations and for this I would like to personally apologize. All of the points raised have been taken... More 

New York City, New York
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Upon arrival, I thought I went to the wrong hotel: porters loitering in front of the hotels. The lobby looks like it came out from the 70's. The line up for the reception was unnecessary long for 9pm check in. Requested a room with 1 king bed. Was told hotel fully booked. After dinner, I returned to the hotel. Someone... More 

Was this review helpful? Yes 3
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Guest from New York, Thank you very much for choosing to stay at Auris Plaza during your recent trip to Dubai and for taking the time to write a review on Tripadvisor. It is clear that we did not achieve your expectations and for this I would like to personally apologize. The issues that you experienced are not acceptable... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights in February for a work trip. Hotel was clean, staff were friendly and the location was fantastic - stones throw away from the Mall of the Emirates and about a 10-15 min walk to the Mall of Emirates Metro stop, meaning easy and quick access to most of Dubai's sights along the Metro stops. The... More 

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David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Mr. P.G., Thank you very much for choosing to stay at Auris Plaza during your recent trip to Dubai and for taking the time to write a review on Tripadvisor. Your positive comments are very much appreciated and have been shared with the team. I look forward to welcoming you back to he Plaza on any future visits to... More 

Kuwait
Top Contributor
68 reviews 68 reviews
48 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 5 days at the Auris. It really is right behind Emirates Mall but for GPS coordinates check the hotels' website as the coordinates we got with our hotels.com booking were incorrect which meant a lot of unnecessary driving around. We arrived around 4pm and so did most of the other guests it seemed so it took 40 mins... More 

Was this review helpful? Yes
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Guest from Kuwait, Thank you very much for choosing to stay at Auris Plaza during your recent trip to Dubai and for taking the time to write a review on Tripadvisor. Your positive comments are very much appreciated and have been shared with the team. However, i would like to apologize personally for the issues that you experienced. We... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night, I was given the suite for a cheap price. The room was very big and clean,the staff was excellent and always gentle with the guests. The hotel has the car service which takes you wherever in Dubai and the fee is just for 10 AED more then the normal taxi. I will return for... More 

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Hertfordshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is a good standard but in its description has a slightly inflated view of itself. It would fit comfortably into a 4 star rating but the rooms particularly the bathroom were a little tired to fly as a 5 star. The location is not ideal.Although it is close to the Mall of the Emirates and the Metro they... More 

Was this review helpful? Yes 1
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Mr. Colin Thank you very much for choosing to stay at Auris Plaza during your recent trip to Dubai and for taking the time to write a review on Tripadvisor. It is clear that we did not meet your expectations and for this i would like to personally apologize. I do hope that you will allow us a second... More 

Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I was here and stayed for one night. I was given the suite which was not expensive at all. The room was very cleaned and tidy. The staff was excellent and always gentle. I highly recommend this hotel first because of the nice location (behind Mall Of The Emirates), then for the price. It's no easy to find such a... More 

Was this review helpful? Yes 1
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Hotel Guest ( and fan of Black Sabbath), Thank you very much for choosing to stay at Auris Plaza during your recent trip to Dubai and for taking the time to write a review on Tripadvisor. Your positive comments are very much appreciated and have been shared with the team. I look forward to welcoming you back to he... More 

Brunei Darussalam
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hi food very good although as expected expensive for bottled water at table. service in the room for coffee and toilet roll poor, very noisy at front of hotel as main road, ask for side or back room. breakfast tables jammed in an difficult to get to servery , staff friendly. had booked airport transfer through booking .com and I... More 

Was this review helpful? Yes 2
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Mr. Donald, Thank you very much for choosing to stay at Auris Plaza during your recent trip to Dubai and for taking the time to write a review on Tripadvisor. Your positive comments are very much appreciated and have been shared with the team. However, it is clear that there were a few annoying issues that you experienced which... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I recommend all friends to visit this hotel! All rooms was clean and services excellent. Very friendly staff, large room, excellent breakfast buffet ( for every taste), complementary shuttle buses to JBR and the Dubai Mall, very nice rooftop swimming pool.

Was this review helpful? Yes 1
David M, General Manager at Auris Plaza Hotel, responded to this review

Dear Mr. Comsa, Thank you very much for choosing to stay at Auris Plaza during your recent trip to Dubai and for taking the time to write a review on Tripadvisor. Your positive comments are very much appreciated and have been shared with the team. I look forward to welcoming you back to he Plaza on any future visits to... More 

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Additional Information about Auris Plaza Hotel

Address: Al Barsha 1, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Number of rooms: 337
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Hotel Style:
#45 Family Hotel in Dubai
#45 Spa Hotel in Dubai
#76 Romantic Hotel in Dubai
#85 Business Hotel in Dubai

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