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All 477 Dubai hotels

Capitol Hotel

4.0 of 5 Hotel   |   Al Mina Rd | PO Box 33228, Dubai, United Arab Emirates
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34%
Ranked #341 of 477 hotels in Dubai
  • Overview
  • Reviews (66)
  • Photos (36)
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  • Room tips (13)
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66 people have reviewed this hotel

Traveler rating
    5
    16
    17
    11
    17
See reviews for
6
9
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21
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Athens, Greece
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 26, 2014 via mobile

I stayed inCapitol Hotel only for one night. The rooms are big, very clean and the bed absolutely comfortable. Concerning the meals, breakfast and dinner were very tasteful and there was also the opportunity to choose among different restaurants which represent different cuisines. Last but not least the staff wAs very kind. I will definetely stay again in the future... More

Was this review helpful? Yes 3
Capitol H, Sales Coordinator at Capitol Hotel, responded to this review

Dear Sir / Madam, Greetings from Capitol Hotel! Thank you for your lovely comment and we hope to see you and serve you better. Looking forward to seeing you again at our hotel and assuring you our best service at all times. Kind regards, Norma Noquez More

Washington, District of Columbia, United States
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed May 16, 2014

Big rooms and nice lobby. There are 3 clubs in the hotel that can entertain you but there is cover charge for all of them, I think. Staff are nice. It is off the beaten track and you need to either take a cab to everywhere or prepare to walk in the scorching heat for hours!

Was this review helpful? Yes 3
Capitol H, Sales Coordinator at Capitol Hotel, responded to this review

Dear Valued Guest, Greetings from Capitol Hotel! Thank you so much for the lovely comments to our hotel and assuring you our best service at all times. Looking forward to seeing you again at our hotel on your next visit. With kind regards, Norma Noquez More

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 27, 2014

Hotel it self is not too bad. It has ingredients to be a good hotel. Problem is that most personnel is demotivated. hanging around. Not do the extra step to comfort. Rooms are badly cleaned, in a rush. Sometimes there are no towels, sometimes 3 of each. Stayed for 3 weeks, because close to shipyard. For holiday would not go... More

Was this review helpful? Yes 2
Capitol H, Sales Coordinator at Capitol Hotel, responded to this review

Dear Valued Client, Greetings from Capitol Hotel! We have noted your above comments and shall assure to improve the service of our hotel from the staff, room amenities, and wifi. Your comments will be of great help to improve our service to our guests. Looking forward to seeing you again at our hotel. Kind Regards, Norma Noquez More

Abu Dhabi, United Arab Emirates
Top Contributor
257 reviews 257 reviews
65 hotel reviews
174 helpful votes 174 helpful votes
2 of 5 stars Reviewed April 12, 2014

I picked this place at the last minute and wished i had spent a little more time finding another. Middle East liberties grants this hotel 4 stars. That's pushing it. Check in was fine. We were given room 417. Being led to our room the place appears dingy, with 20-30 year old decor and stained carpet in the hallway. The... More

Was this review helpful? Yes
Capitol H, Sales Coordinator at Capitol Hotel, responded to this review

Dear Valued Guest, Greetings from Capitol Hotel! We have noted all your comments and shall coordinate with the respective managers for every department to sort out immediately and to provide better service for your guests. Thank you for sharing us your insights and rest assure that it will be action accordingly. We are looking forward to seeing you at our... More

egypt
Contributor
17 reviews 17 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 12, 2014

Very recommended hotel, the room was spacious and easily fitted an extra single bed. The breakfast had a very good variety of dishes to meet all taste, and the staff was friendly and proffesional. In addition, you could find a parking spot in coordination with the hotel staff at the entrance of the hotel.

Was this review helpful? Yes
Capitol H, Sales Coordinator at Capitol Hotel, responded to this review

Dear Valued Guest, Greetings from Capitol Hotel! Thank you for your delightful comments and looking forward to your next visit at our hotel and assuring you our best service at all times. Kind regards, Norma Noquez More

Medellin
Top Contributor
53 reviews 53 reviews
27 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed March 4, 2014

I stayed here for 1 night in February. The hotel is reasonable for a 3 star (they state it is a 4 star however that is pushing it). The room was spacious with everything that is required, and the one I had (4th floor) was not noisy. It is not too far from Dubai mall in a taxi. The hotel... More

Was this review helpful? Yes
Management response:

Dear Valued Guest, Greetings from Capitol Hotel! Thank you for your delightful comments and looking forward to your next visit at our hotel and assuring you our best service at all times. Kind regards, Norma Noquez More

Lebanon, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 25, 2014

The staff was amazing there, they would answer your query prompt and if you needed anything they would always do their best. The room was always cleaned and everything was available in the room, the hospitality of the staff esp. the Filipino staff in coffee shop was amazing. Good location to have a sightseeing tour in the city. It is... More

Was this review helpful? Yes 1
Capitol H, Sales Coordinator at Capitol Hotel, responded to this review

Dear Sir, Greetings from Capitol Hotel! It was our pleasure to have you in our hotel and we want to thank you for the hearty comments you have written. We are doing our very best to satisfy our guests and let them feel that they are well served and important. We are looking forward to your next visit and we... More

Dubai, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed January 27, 2014

hotel is 10minutes away by taxi (if not rush hour) from Burjuman mall and the nightclubs. rooms are big, bath and toilet are big. there is obviously cigarette smoke smell on the corridor as its allowed to smoke on some rooms. location not that great as nothing to see on the immediate area of hotel.

Was this review helpful? Yes 2
Management response:

Dear Sir, Greetings from Capitol Hotel! It was our pleasure to have you in our hotel and we want to thank you for the hearty comments you have written. We are doing our very best to satisfy our guests and let them feel that they are well served and important. We are looking forward to your next visit and we... More

Riyadh, Saudi Arabia
1 review
4 of 5 stars Reviewed January 22, 2014

it is a nice and confort hotel, the breakfast is nice and the pool also is good. regarding of the services nit is not bad. there is a Lebanese restaurant and it is delicious and nice outdoor dining table around the pool

Was this review helpful? Yes
Management response:

Dear Sir, Greetings from Capitol Hotel! It was our pleasure to have you in our hotel and we want to thank you for the hearty comments you have written. We are doing our very best to satisfy our guests and let them feel that they are well served and important. We are looking forward to your next visit and we... More

Hong Kong, China
2 reviews
3 of 5 stars Reviewed January 3, 2014

The customer service during check-in was terrible and ruined our impression of an otherwise decent hotel. We checked in around 1:45pm. After specifying both at booking and at the counter that we wanted two non-smoking rooms, we arrived in the rooms and found that they reeked of smoke. The reception said that we will be given non-smoking room as soon... More

Was this review helpful? Yes
Capitol H, Sales Coordinator at Capitol Hotel, responded to this review

Dear Sir, Greetings from Capitol Hotel! Thank you for you feedback and we really apologize for inconvenience caused from the time of your check-in. Our Front Office Manager had debriefed our front office staff and concierge to improve the service. We hope that you will visit us again we assure you our best service at all times. Kind regards, Norma... More

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Additional Information about Capitol Hotel

Address: Al Mina Rd | PO Box 33228, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Capitol Hotel 4*
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Also Known As:
Capitol Hotel Dubai

36 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool
Hotel Style
#103 Spa Hotel in Dubai #220 Luxury Hotel in Dubai #341 Top resorts Hotel in Dubai
Hotel Class
Number of rooms
68

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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