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Marco Polo Hotel

4.0 of 5 Al Muteena St | PO Box 25570, Dubai, United Arab Emirates
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Marco Polo Hotel
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Marco Polo Hotel
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401 reviews from our community

Traveler rating
    107
    171
    83
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
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  • All months
    (401)
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    (88)
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    (118)
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    (102)
  • Dec-Feb only
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Canberra, Australia
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

We have stayed here 4 times over the last 2 years. It has a good pool and if you can endure the heat it is within walking distance of the metro. If you want to do any tours I would advise booking them early as they can be booked out. The breakfast is really enjoyable. The staff are really friendly,... More 

Was this review helpful? Yes 1
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, We are very glad to hear of your wonderful experiences staying at the Marco Polo Hotel. It is feedback such as yours that makes us strive even harder to always go the extra mile for all our guests. Your words of appreciation on the good pool, friendly staff, the enjoyable breakfast, and the superb air con have certainly... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

i stayed on this hotel for two nights on my way back to USA. the lobby and the room Smell is really awful when go out and come back.to the room. I will not recommended this hotel to any person. I think this hotel should not rated as four star but only two..

Was this review helpful? Yes 3
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, While we are thankful for your bringing it to our attention, your comment on the lobby and room smell has caused us grave concern. Our Executive Housekeeper has been informed of your comments and is doing a thorough investigation on the matter. We would appreciate it also if you can elaborate more on this issue of Lobby smell... More 

Abu Dhabi, United Arab Emirates
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed on this Hotel while on Business trip. My Experience with the Hotel was Overall terrible for all of the following: 1- The Water pressure in the tap is very low in the room Bathroom, and the water faucet opening is very near to the edge of the small water basin in which you can wash properly. 2- Room... More 

Was this review helpful? Yes 5
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Mr Ahmed, Thank you for taking the time to provide your feedback of your recent stay. On behalf of the entire team I would like to apologize that your experience was not all that it could have been. We try very hard to ensure guest comfort and appreciate valuable feedback like this to help us improve. We have noted... More 

Calgary, Canada
Contributor
19 reviews 19 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent at the Marco Polo hotel for 4 nights on a business trip. After a very long journey, I felt so good to see the shuttle driver from the hotel already waited at the waiting area, and the ride from Dubai International to the hotel was about 25-35 minutes. Located at the old Dubai city, you will find the area... More 

Was this review helpful? Yes 4
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, It is indeed our pleasure to welcome all our guests and to care and pamper them throughout their stay with us. We are very glad you chose Marco Polo Hotel and even happier that we were able to provide you with the comfort you so deserve. We thank you for your kind and wonderful comments and we look... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

An excellent well situated hotel for all Dubai has to offer. Staff very friendly & helpful rooms and food very good - especially the breakfasts , Dubai very different from anywhere we have been before - such a vibrant city - so much to see and do we used the metro - so easy - and clean Also the hop... More 

Was this review helpful? Yes 2
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Bob, We are very glad to hear of your wonderful experience staying at the Marco Polo Hotel. It is feedback such as yours that makes us strive even harder to always go the extra mile for all our guests. Your words of appreciation on the excellent location, friendly staff and very good breakfast have certainly made all our efforts... More 

St Leonards on Sea, UK
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We spent two nights here in early December on our way home from Fujairah. Arrival and check in experience was excellent, the lady on reception is a credit and asset to the hotel. I appreciate some people may think the rooms need updating but personally we found them charming, clean and functional. The road opposite takes you to the metro,... More 

Was this review helpful? Yes 3
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write us a review. Value for money accommodations without sacrificing guest comfort is our goal and we are glad to see that we’ve achieved it. It is always very rewarding to receive such positive feedback as it serves as great motivation for us to continually find better ways to... More 

Chandigarh, India
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I visited Dubai with my wife and kid. There were many positives about the hotel.Let me sum them up one by one..1. The hotel is very near to Dubai International Airport and in a very nice, congestion free area of Diera. 2. We reached the hotel at around 10AM in the morning and the staff were HAPPY to check us... More 

Was this review helpful? Yes 4
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Deepak, It was a pleasure having you and your family with us at Marco Polo Hotel Dubai and I would like to sincerely thank you for taking time out to write us quite a thorough review. We greatly appreciate your positive comments on the various aspects of the hotel especially on the good location, hotel cleanliness and helpful, courteous... More 

Whitley Bay United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 8, 2015

The hotel is spotlessly clean, lovely rooms, comfy beds. The breakfast was very good. The only problem was the disco. Make sure you don't get a room above it. It continues on until about 3.15am. Get a room at the opposite end of hotel and its fine. The staff were very helpful. The hotel is situated not too far from... More 

Was this review helpful? Yes 6
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Ms Rita, We are very glad to hear of your wonderful experience staying at the Marco Polo Hotel. It is feedback such as yours that makes us strive even harder to always go the extra mile for all our guests. Your words of appreciation on the spotless rooms, the very good breakfast, very helpful staff and good location have... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 8, 2015

I stayed at this hotel right after new year's day. I am glad I did. I like the location near shops and restaurants. The room was very nice, clean and internet was included in the price. Definitely will stay there again.

Was this review helpful? Yes
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Leo, It was a pleasure welcoming you to Dubai and we are very happy to hear that you enjoyed your stay. Guest comfort being our priority, we do our best always to accommodate and anticipate all guest requests. We very much appreciate your taking the time to write us such a nice review and we hope you visit us... More 

Toronto
Contributor
20 reviews 20 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 5, 2015

Stayed here in September for a week. The rooms are big and clean and the beds are comfortable. The bathroom is a good size and the shower worked well. We really enjoyed the electronic curtains on the windows. It was great how they asked every morning if we wanted any laundry doing. The breakfast buffet was good. There is a... More 

Was this review helpful? Yes 1
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Kaitlin,, It is indeed our pleasure to welcome all our guests and to care and pamper them throughout their stay with us. We are very glad you chose Marco Polo Hotel and even happier that we were able to provide you with the comfort you so deserve. We greatly appreciate all your positive comments on the rooms, the breakfast... More 

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Additional Information about Marco Polo Hotel

Address: Al Muteena St | PO Box 25570, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Marco Polo Hotel 4*
Number of rooms: 126
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Also Known As:
Marco Polo Hotel Dubai
Marco Polo Dubai
Hotel Marco Polo
Hotel Style:
#134 Family Hotel in Dubai
#156 Luxury Hotel in Dubai

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