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Marco Polo Hotel

Al Muteena Street, 27 | PO Box 25570, Dubai, United Arab Emirates
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Marco Polo Hotel
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531 Reviews from our TripAdvisor Community

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Manila, Philippines
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We booked a room in Marcopolo Hotel for 4 days , but at the beginning we found that the room's Refrigerator is not working , we called their front desk and they told us they will change it with anotherone , after 2 hrs , they changed that with another broken ref!!! that was the only problem we had inside... More 

Helpful?
Thank Bahreyni
1 review
5 of 5 stars Reviewed 2 days ago NEW

I stayed here as part of my exchange to Germany, having a day in Dubai on the way back, to break up our trip. I found the hotel to be very comfortable and all the staff to be friendly. The Hotel had more than enough amenities to keep our group entertained for our short stay. I would recommend this hotel... More 

Helpful?
Thank Matthew C
Hayward, California
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel is so very accommodating and helpful. The concierge was brilliant in finding a driver for our last day in Dubai so we could cover the places we had missed. The rooms are very comfortable and roomy, but not elegant. The only problem is the shower/tub that has a really long step down and nothing to... More 

Helpful?
Thank vcave
Dubai, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

we hang out in kita kits bar in Marco Polo hotel.sunday night they have promotion 50percent dicount in total bill for hoteliers,but we are shock when they give our bill they informed us that only 30percent discount they are given,because guest should pay the 10% municipality pay and 10% for service charge?its that so?we are also working in hotel and... More 

Helpful?
1 Thank dkuragama
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, I wish to thank you for taking the time to write us feedback here in Tripadvisor. All feedback we receive is valued and appreciated even when its content is not as positive as we would have preferred. Nevertheless, we keep a very open mind to such matters on the chance that it will help us find new ways... More 

Kolkata (Calcutta), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed from 23rd-24th January 2016. good hotel . nice room. very good indian choice breakfast.location was very good. reception persons always helpful,good indian restaurant BOMBAY in the hotel premise. excellent food.

Helpful?
Thank VishSara
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, We are very grateful to read all your wonderful comments on the nice room, helpful staff, very good location and excellent food. Feedback such as yours inspires us all to continue in our mission of providing best service for all guests. It was a pleasure having you as our guest and we look forward to welcoming you back... More 

England
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 3 nights on a stopover to see Dubai as previously we had just passed through. Hotel is close to old Dubai and we found it a long way from all the sights we wanted to see on the coast near Jumeirah and the marina. Service was good and the staff exceptionally friendly. If staying again, would upgrade to... More 

Helpful?
Thank collegepond
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, Thank you very much for making us part of your journey this time and also for taking the time to write us your review of our property. Our location of being close to the airport is quite convenient for the transient travelers who also want to experience Dubai. Marco Polo being in the old district with all the... More 

Bournemouth, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here on our way home for four days, the food was very good plenty of choice but found the hotel to be in need of a good paint and renovation, also a little far out of the main attractions, the metro line is close to the hotel but we used taxis which are cheap for visiting the mall... More 

Helpful?
Thank traveller220611
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, Thank you for taking the time to write us a feedback of your recent stay .Although quite dismayed to hear that your experience on this occasion was not up to your full expectations, our only consolation is that you enjoyed our food and rated it very good with plenty of choices. Glad too that you were able to... More 

Nottingham, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here last year and the hotel was nice and clean with helpful staff. The rooms were nice and spacious. The Indian restaurant is a must. The only negative comment I would make is the location as it's to far out to walk but is close to the metro station. Do not use the taxis at the shopping malls... More 

Helpful?
Thank Waltersjs2013
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, It was a pleasure welcoming you to Dubai and we are very happy to hear that you enjoyed your stay. Guest comfort being our priority, we do our best always to accommodate and anticipate all guest requests. We very much appreciate your taking the time to write us such a nice review and we hope you visit us... More 

leyland
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this is a good hotel the staff where very friendly ,we only stayed 3 nights ,had room service on 2 nights which was quick and good ,the room was clean and spacious , I would recommend this hotel ,only down side was it was quite away from Dubai centre but the taxis where cheap and easy to get hold of... More 

Helpful?
2 Thank gypsy1604
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear gypsy1604, It was a pleasure welcoming you to Dubai and we are very happy to hear that you enjoyed your stay. Guest comfort being our priority, we do our best always to accommodate and anticipate all guest requests. We very much appreciate your taking the time to write us such a nice review and we hope you visit us... More 

Emirate of Dubai, United Arab Emirates
1 review
3 of 5 stars Reviewed 3 weeks ago

We had a good evening with a very authentic indian food at the bombay restaurant. Me and my family really enjoyed the live music. The internet was not available as it was asking for a password, previously which was not so as free wifi was mentioned.

Helpful?
Thank Rakesh K
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Rakesh, We are very glad to hear of your wonderful experience dining at our North Indian specialty restaurant, The Bombay. Your words of appreciation on the live music entertainment and the very authentic food served have certainly made all our efforts worth it. It is feedback such as yours that makes us strive even harder to always go the... More 

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