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Marco Polo Hotel

Al Muteena St | PO Box 25570, Dubai, United Arab Emirates
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Marco Polo Hotel
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449 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Abu Dhabi, United Arab Emirates
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

Solid hotel for an early exit to the airport. Staff are nice, the room was big and room service was quick and tasted good. Only let down is the sound. Can hear planes all night and people moving around the hotel. Overall good for a quick stay.

Was this review helpful? Yes
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, We thank you for taking time to write us a feedback here in Tripadvisor. Many do choose our hotel due to our proximity to the airport and our core value of providing quick and easy service to leisure and business travelers. Your comment on hearing the planes and people moving around has been duly noted and appreciated along... More 

Doha, Qatar
5 of 5 stars Reviewed 1 week ago

i have received a warm welcome and i appreciated all of this hotel, confortable room and all the service, bar and the restaurant where i enjoied a good breakfast, warm and friendly attitude also at the time of the check out

Was this review helpful? Yes
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Mr Conti, It is our pleasure to welcome all our guests and to care and pamper them wherever they may be. From the comfortable rooms to the good breakfast and warm, friendly staff, we are glad to hear of your wonderful stay experience at the Marco Polo Hotel and we hope you come visit again soon. Best regards, Sunil... More 

Zanjan, Iran
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Marco Polo Hotel is very nice.The rooms are very comfortable.The staff are very kind and friendly and they are always ready to help you.The breakfast is good and you can enjoy delicious barbecue in lunch.There is a great pool in the hotel too. I recommend this hotel.

Was this review helpful? Yes
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, It was a pleasure having you with us at Marco Polo Hotel Dubai and I would like to sincerely thank you for taking time out to write us quite a wonderful review. We are glad you enjoyed our International breakfast buffet spread which we plan and design to cater to all nationalities as well as the barbecue lunch.... More 

Kisumu
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

check inn was fast and efficient..we arrived at 12am and they got a baby cot for us in less than 10 minutes. All the front office staff are very friendly and all requests were attended to promptly. The breakfast is good with the usual continental options and also indian too. The bathroom is quite small compared to the size of... More 

Was this review helpful? Yes 2
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Kevan, It was a pleasure having you with us at Marco Polo Hotel Dubai for the first time and I would like to sincerely thank you for your comments of appreciation which shared with us the pleasure and joy you experienced during your stay with us. It is always very rewarding to receive such positive feedback, as we continually... More 

Örebro, Örebro Län, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It was a nice experience. The staff are helpful and caring. The room was very clean and nice. We stayed there for 5 days and had everything fine. the hotel is located close to the city center and close to the airport as well. I recommend this hotel.

Was this review helpful? Yes 1
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, It was a pleasure to welcome you to Dubai and we are quite delighted to hear that you enjoyed your stay at the Marco Polo Hotel. Thank you for all your kind comments on helpful ,caring staff, nice, clean room and good location. We are glad to be part of your Dubai experience and look forward to welcoming... More 

Taranaki Region, New Zealand
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 2 nights in a stopover on the way to Ireland. Our room was unusual in the fact that it didn't have any windows to look out of. The room was clean though. The bed was one of the most comfortable we had over our month of our trip. The reception staff were very helpful,... More 

Was this review helpful? Yes 1
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, Thank you for taking the time to write us a review. We are glad that you made us a part of your holiday and happy to note that we were able to provide you a very comfortable respite from your long journey. We do get a lot of transient travelers due to our proximity to the airport and... More 

Melbourne, Australia
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a two day stopover in Dubai and were very happy with this hotel. As budget travellers it is extremely hard to find budget accommodation with decent reviews so we went with Marco Polo, booking through Agoda. We felt that the price was excellent for the room and service provided. We arrived very early in the morning from an... More 

Was this review helpful? Yes 1
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Jade J, Thank you very much for your kind and wonderful review. It is our goal to provide value for money accommodations and services without sacrificing guests’ comfort and happy to note we’ve accomplished this with you. Your appreciation of our fast service, good room , very comfortable bed and excellent breakfast have certainly inspired us more to continue... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Me and my lovely wife stayed in this hotel last year on our anniversary. Well As we entered in hotel the beautiful lady on the desk helped us with everything. She was so nice and gave us great service. She offered us a free dinner for first night. The room was so good. That was my first trip to dubai... More 

Was this review helpful? Yes
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Chanpreet, Thank you very much for taking time to write us a review here in Tripadvisor. It certainly was a pleasure welcoming you to Dubai and we are very glad to have been part of a wonderful milestone in your life. Your kind words on the great service, room and price is much appreciated by all of us here.... More 

Amersfoort, The Netherlands
1 review
5 of 5 stars Reviewed June 17, 2015

I've been in this hotel last week for 10 days, and i am very very satiesfied with the service of this hotel. The staff working in the hotel is very nice and helpful.The hotel is clean and very central. Just two steps outside and you have a lot of restaurants and a very nice park. The food is delicious. I... More 

Was this review helpful? Yes
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Nadia, It was a pleasure welcoming you to Dubai and we are very happy to hear that you enjoyed your stay and very satisfied with the service. Your kind words on the hotel cleanliness, central location, delicious food and helpful staff has inspired us all to continue to always offer our best. We appreciate your taking the time to... More 

Sydney, Australia
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 16, 2015 via mobile

The hotel is located in the old part of dubai with absolutely nothing to do around there. The hotel its self was decent for what you pay....don't expect 5 star. The staff were friendly and helpful and would do anything to try and help you out. The breakfast included with the room was great lots of different choices but get... More 

Was this review helpful? Yes 1
MPHDubai, Vice President at Marco Polo Hotel, responded to this review

Dear Guest, We are very glad to hear of your kind comments on the hotel especially on the helpful, friendly staff and the great breakfast. As for our location in Deira, yes we are in the older part of the city. The old Dubai of the spice souks, gold souks, the Abras and many cafeterias sprinkled around Deira serving authentic... More 

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