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All 483 Dubai hotels

Richmond Hotel Apartments

3.0 of 5 Hotel   |   Al Mankhool Road | Dubai, Dubai 191504, United Arab Emirates
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Richmond Hotel Apartments
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Ranked #367 of 483 Hotels in Dubai
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35 reviews from our community

Traveler rating
    3
    9
    6
    5
    12
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7
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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New Delhi, India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Ideally located in a quite open area of Dubai. Comfortable rooms with markets and restaurant's within walking distance. The hotel has a small cosy restaurant with excellent parathas and biryanis. The only thing lacking is that the furnishings and fixtures need to be changed. The hotel will replace the owns in the room on request but in a class hotel... More

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Pune, India
1 review
4 of 5 stars Reviewed 2 weeks ago

This was my first time and i enjoy it. My experience from reception till room was really good. Staff is so friendly and care about our need Excellent stay will come again Location of hotel is user friendly Keep up the good work

Was this review helpful? Yes
lag08, Manager at Richmond Hotel Apartments, responded to this review

Dear Shah, Thank you very much for sharing your experience with Richmond Hotel Apartment to our Tripadvisor community. We will always strive to continue improving our ways to give our valued guests a well deserved quality service. We look forward to welcoming you back in our hotel. Sincerely, Richmond Hotel Apartment More

1 review
4 of 5 stars Reviewed 3 weeks ago

We recently moved from Doha as teachers and our school is nearby, we really appreciated the closeness of the hotel to the school. Equally impressive was the kindness of the staff, from the reception through to the cleaning staff, so we want to say THANK YOU and we appreciated your kindness and we recommend to both professionals and young couples... More

Was this review helpful? Yes
lag08, Manager at Richmond Hotel Apartments, responded to this review

Dear Zidano, Thank you for the inspiring feedback. It is like a pat in the back! We are inspired to make all our efforts worthy for the comfort of our guests. We look forward to welcoming you back in our hotel. Sincerely, Richmond Hotel Apartment More

Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Myself and my friend arrived at this hotel on the day of Eid to enjoy our holidays. We really enjoyed the stay in this hotel. Very big bedroom, living room, kitchen with all amenities. It’s more like a studio apartment. Rooms were clean and well maintained. Centralized AC wasn’t not working well it seems. Wait for at least 30 minutes... More

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lag08, Manager at Richmond Hotel Apartments, responded to this review

Dear Mr. Jaffar; Thank you for sharing your experience with Richmond Hotel Apartment to our Tripadvisor community. With regards to your concern on airconditioning unit function, we have implemented AC maintenance at a random schedule in all the rooms. We are hoping that the next time you come back to our hotel, it will be a perfect holiday. Once again,... More

London, United Kingdom
1 review
3 of 5 stars Reviewed September 4, 2014

This was my first time in Dubai, lovely city shame about the hotel! None of the staff communicate with each other, they try to charge you twice for things e.g I brought wifi access which cost 45 dirhams, I paid the man at reception, later on when the shift changed I was being charged again by the lady at reception!... More

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lag08, Manager at Richmond Hotel Apartments, responded to this review

Dear Aansar; In behalf of the management and staff, we deeply regret that we were not able to meet your expectations in terms of Customer Relation & Service during your stay with us. We are writing this response to extend to you our apology; as they say, it is better late than never. Rest assured that all your concerns have... More

Dubai, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed June 22, 2014

I will not comment on the rooms or services because these things depend on the guests taste & budget but I will comment on how this hotel invaded our privacy in room! yeah we didn't have our privacy in room because we found the one of the reception listening & trying to peek on us behind the door not to... More

Was this review helpful? Yes 5
New Delhi, India
Contributor
13 reviews 13 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 30, 2014

This was my first trip to Dubai and had a very good experience in this hotel, first it has huge rooms and all the facility for daily cooking and laundry. hotel food was very delicious. I would recommend this hotel to everyone. I didnt like the way they keep your passport while check in and return it back only if... More

Was this review helpful? Yes 3
lag08, Manager at Richmond Hotel Apartments, responded to this review

Dear Mr. Savy, Thank you so much for sharing your experience with us and we are delighted to know that you feel comfortable staying in our hotel. Rest assured that we will strive to double our efforts in improving our services to give our valued guests comfort and the right amount of care. We look forward to welcoming you back... More

Khartoum, Sudan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 15, 2014

great staff, comfy room, The apartment style room was very beautiful and comfortable. really good i would recommend it to anyone. nice staff. Great stay. Very clean Loved the staff, pools, closeness of restaurants, quiet

Review collected in partnership with this hotel

Was this review helpful? Yes 4
lag08, Manager at Richmond Hotel Apartments, responded to this review

Dear Mr. Mano, We are delighted to hear such comments / review from you. The more we are inspired to double our efforts in serving all our guests with comfort and satisfaction and strive for excellence at any cost. We look forward to welcoming you back soon in Richmond Hotel Apartment. Thank you and more power to you! Sincerely, Lorena... More

Peshawar, Pakistan
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 6, 2014

Nice hotel with very very nice smiley staff specially the one who was at desk during day hours when we stayed there. ( i forget the name of that smart guy but he belongs to India. April 16-17, 2014) the boy on room service was also very reasonable.

Review collected in partnership with this hotel

Was this review helpful? Yes 5
lag08, Manager at Richmond Hotel Apartments, responded to this review

Dear Mr. Shahbaz, Thank you so much for sharing your experience with Richmond Hotel Apartment. We look forward to welcoming you back. The Reception you are referring to is Rocky. Your compliments will definitely inspire him the more. Thank you. Lorena Gerna More

Plymouth, United Kingdom
Reviewer
3 reviews 3 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed April 7, 2014

The worst place I have ever stayed in my life. It was filthy and the staff didn't care. We booked a room for an early morning arrival after a night flight but they had let it to somebody else so we waited for it to be made ready and it was revolting. Dirty, smelly, curtains hanging down, no lampshades and... More

Was this review helpful? Yes 5
lag08, Resident Manager at Richmond Hotel Apartments, responded to this review

Dear Mr. Alisundol, We sincerely apologize for the inconvenience you have experienced with us. Rest assured that your comments/complaints will be look into. Nevertheless, we still hope that you give it a try staying with us once more and be comfortable with us. We look forward to welcoming you back or perhaps hear from you directly. Once again, our apology.... More

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Additional Information about Richmond Hotel Apartments

Address: Al Mankhool Road | Dubai, Dubai 191504, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:3 star — Richmond Hotel Apartments 3*
Number of rooms: 64
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Also Known As:
Richmond Hotel Dubai

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