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Towers Rotana - Dubai

#112 of 514 Hotels in Dubai
Certificate of Excellence
Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
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1 room 1 guest
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Towers Rotana - Dubai
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1,050 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
  • All months
    (1050)
  • Mar-May only
    (249)
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Perth, Western Australia, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed today NEW

We have stayed in this hotel four nights. It is very good location, close to Dubai mall. Room was very clean with nice view. Unfortunately the firs night there was a fire alarm, which wake us up dramatically. The other night also was pretty noise due to gas leak. Apart from that we enjoyed rooftop pool and jacuzzi, and very... More 

Was this review helpful? Yes
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed 4 nights at Towers Rotana for the second leg of our honeymoon after having spent 10 days in the Maldives. We wanted a base to explore Dubai and this hotel served its purpose very well. The reception staff were very helpful and informed us on arrival that we had been upgraded from a classic double room to a... More 

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Nairobi, Kenya
Level Contributor
11 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

A great location surrounded by amazing restaurants and hotels! This hotel has great value for money and amazingly comfortable rooms! Unfortunately we did not have a great view as we had asked for interconnecting rooms and the interconnecting rooms had views of the building next door. We hardly spent any time in the rooms besides sleeping so it was an... More 

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We are very happy to know that you had chosen Towers Rotana from your recent stay. We truly appreciate your precious time in writing a detailed kind review of our hotel. We thank you for your nice comments such as ‘ Excellent value for money, amazing and comfortable rooms and we are very pleased of your kind remarks... More 

Perth, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

I have been writing reviews of hotels this year and there is a common theme forming - design! Rotana fails in many ways as far as the rooms go and architects ought to be apologising to the public and their clients for their failures. There is no space in the bathroom to put your own toiletries. Fail! The shower only... More 

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We are delighted to have you stayed with us. We thank you for your valuable feedback with the service and the facilities, as this will greatly help us to do better in providing good service to exceed our guests’ expectations. We look forward to welcoming you back in the not too distant future. Best regards, Mrad El Khoury... More 

Riyadh, Saudi Arabia
Level Contributor
33 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there twice , it is very nice hotel , I like the rooms with sheikh zayed view , the food is good , the service is good , but the reception staff are too busy which makes the check in and check out takes more time than 20 min , but overall the price is very good ,... More 

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We sincerely appreciate taking your time to share a detailed review and feedback from your recent stay with us at Towers Rotana Dubai. We are happy to know that you had a pleasant stay at our hotel and our services met your expectations. Once again thank you for your kind feedback, we look forward to having you back... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stopped in Dubai on our way home from honeymoon. Hotel was fantastic, we were met at the airport by the hotels driver, and at 1 o'clock in the morning had no problems checking into our room. A lack of balcony was disappointing until we realised we were on the 20th floor! And also that we didn't want to go... More 

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We are so proud and happy to have made your honeymoon such an experience, thank you for having chosen our hotel. We sincerely appreciate taking the time to share your experience and your kind remarks to our services and facilities. We are glad that we have met your expectations to make your stay a memorable one. We look... More 

Dubai
1 review
3 of 5 stars Reviewed 1 week ago

A nice hotel centrally located on Sheik Zayed road with a decent restaurant and "Longs" bar but the internet charges in the room are ridiculously high, although free Wifi is available in the bar and the lobby, if you are on business this is not somewhere for you.

Review collected in partnership with this hotel

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you very much for bringing your valuable feedback, which will help us improve the quality of our services and ensure to exceed our guests’ expectations. Please be advise that Towers Rotana provide free internet access in the Club Rotana rooms and lounge, an exclusive benefits of our Club Rotana at the executive floors and public areas such... More 

1 review
1 of 5 stars Reviewed 1 week ago

Noisy room-a weird sound coming from inside the room all night and lot of noise from the outside also seeping in,very small bathroom to the point where the wc and bidet are blocked by the bathroom door,the kettle is placed in such a way that you have to pull out the entire tray from the bottom of the cabinet and... More 

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us Allow me first to express our sincere apologies you have gone through this very upsetting experience in delivering our services. We would like to thank you for bringing this matter to our attention. We have taken appropriate measures based on the feedback provided by you and... More 

Mumbai (Bombay), India
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Guess when you see a certain standard in most European and in another Dubai hotel, you come to expect the same from a brand such as Rotana!! Simple things like a smiling staff and one that greets you as you enter or leave the hotel! The "always busy behind the front desk" look. Felt sorry for all the bell boys... More 

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We sincerely appreciate taking your time to share your detailed review and valued feedback from your recent stay at Towers Rotana Dubai. We are happy to know that you had a great stay at our hotel and our services met your expectations. We thank you for your valuable feedback, as this will greatly help us to improve and... More 

Abu Dhabi, United Arab Emirates
Level Contributor
60 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel, in typical Rotana style has staff that are a cut above a lot of hotels. This is not super spangly like some of the beach resorts here nor is it a business hotel like it's sister in Deira but the rooms are fairly modern and clean. Rotana beds and linen are always good. This hotel has brilliant restaurants... More 

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We are indeed very thankful for your kind recommendations very likely most especially to Teatro and Long’s bar. Thank you for your kind feedback to our services and facilities to the exceptional service provided by the team. It was really a pleasure for us having you as our guest. It is our highest priority to provide our guests... More 

Hotel Review Summarization

What travelers say

  • Very good(8)
  • Burj Khalifa(6)
  • Metro station(6)
  • Swimming pool(5)
  • Longs bar(4)
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Room/suite (115)
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Dining (21)
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Pool/beach area (30)
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Amenities (55)
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Classic Suite (63)
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Club Rotana Deluxe Suite (69)
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Club Rotana Twin Room (52)
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King Premium Room (52)
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Pool (30)
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Restaurants and Bars (58)
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The Hotel (26)

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Room/suite (27)
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Other (9)
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