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Towers Rotana - Dubai

4.0 of 5 Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
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Certificate of Excellence 2014
Towers Rotana - Dubai
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Towers Rotana - Dubai
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807 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
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Paris, France
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I travel extensively in the Middle East and in Dubai there is a plethora of choices when it comes to hotels. Each seems more opulent and luxurious than the other, but when it comes to mattresses - they tend to be similar - hard. I don't know why, it just is. Or seems to be in my experience. So when... More

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London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I thoroughly enjoyed my stay at this hotel. From the time I entered this hotel - many hours before the official check in time- to when I left this hotel I was treated with the upmost respect and courtesy. The room I was given was more than adequate for my needs; incredibly spacious (I opted for a suite), clean, well... More

Was this review helpful? Yes 1
Algeciras, Spain
1 review
4 of 5 stars Reviewed 1 week ago

It's very well located, the metro is just 5 minutes walk from the hotel and there are restaurants nearby too. The staff are very friendly, the food is varied and good, and the room is clean and comfy.

Review collected in partnership with this hotel

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for your time to post your review on your recent stay in Towers Rotana ‘excellent location, quality and very friendly staff’, we are glad to know that you had a great stay with us. We truly appreciate your kind comments to our facilities and services. You are always welcome to come and stay with us. Sincerely... More

London, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Work booked me into this hotel so I had no idea what to expect. Room was standard size with a very comfortable bed and decent choices on the TV (although the channels did not correspond to the guide). Desk was fine but the chair at it was uncomfortable for any more than 30 mins of work. Bathroom set up fine,... More

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us. We truly appreciate your kind remarks to the service provided by our team. With regards to the internet charges, please be advised that Rotana Hotels remains to charge for internet service as do many hotels in Dubai. We do provide free Internet on our Club Rotana... More

Reviewer
5 reviews 5 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here as part of our honeymoon trip. We had 3 nights in Dubai and chose the Towers Rotana as part of a package with Thomas Cook. The pictures looked good and the other reviews seemed really positive, so we gave it a go. We were not disappointed. The hotel is modern, clean and friendly and the room was... More

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guests, We sincerely appreciate taking your time to share about your honeymoon experienced and we are delighted to be your chosen hotel during your recent stay in Dubai. It was really a pleasure for us having you as our guest and great to hear you had a memorable experienced to share with. We have passed on your compliments to... More

Durban, South Africa
Contributor
15 reviews 15 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

excellent location with clean and comfy rooms . staff are very helpful and pleasant. excellent choice of hotel . great for family and friends . lots of food options walking distance away and very close to Dubai mall. location is the best since it is on sheikh zayed road which is the main road in Dubai and leads to every... More

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us. We truly appreciate your kind remarks to the service provided by our team and most especially for highly recommend Towers Rotana Hotel. Sincerely looking forward to your next visit. Best regards, Mrad El Khoury General Manager Towers Rotana Dubai More

Dubai
1 review
5 of 5 stars Reviewed 1 week ago

Excellent Location, friendly staff, Pleasantly smelling corridors and rooms. Well connected by Metro. Good Buffet Breakfast but more Indian options should be available considering they have Indian Restaurant.

Review collected in partnership with this hotel

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us. We truly appreciate your kind remarks to our facilities and service provided by our team as these go a long way in motivating our team. Once again, thank you very much and we look forward to welcoming you back to the Towers Rotana Dubai in the... More

Chennai (Madras), India
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Located strategically on SZR, near to metro station. Very near to Dubai Mall and Burj Khalifa. Practically one can reach any part of Dubai fast choosing metro and it is economical also. Hotel rooms are good and maintained well. Front office service is excellent. The staff is friendly and helpful. Now the minus points are, 1) Not much of TV... More

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We sincerely appreciate taking your time to share a detailed review and feedback from your recent stay with us at Towers Rotana Dubai. I was delighted that you have enjoyed your stay with us and appreciate your kind feedback, however few points have left. Please accept my apologies for any shortcomings. These have been shared with the various... More

Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great service from the check in to check. We reached the hotel 3 hrs early and were given an early check in. Really nice stay with very courteous staff. Great connectivity via metro and close to Dubai mall was an advantage Only issue was the exorbitant charges on wifi.

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, It was indeed a pleasure that you have chosen our hotel on your recent stay. We are happy to know that you had a pleasant stay and our services met your expectations.. We value your feedback as we continuously strive to improve our facilities, through comments provided by our guests we will be able to do so, at... More

Dubai
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is my hotel of choice in Dubai. It is excellently situated in Downtown Dubai and very close to a metro station. However, I highly recommend this hotel because of the quality of service, excellence in dining and moreover the friendliness and can do attitude of its staff.

Review collected in partnership with this hotel

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We are delighted to know that our hotel was your choice to stay here in Dubai. We truly appreciate your valuable feedback and highly recommendations will greatly help us to do better in providing good service to exceed our guests’ expectations. We are very happy to know that we have provided good service and facilities to make your... More

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Additional Information about Towers Rotana - Dubai

Address: Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Towers Rotana - Dubai 4*
Number of rooms: 360
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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