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All 477 Dubai hotels

Towers Rotana - Dubai

4.0 of 5 Hotel   |   Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
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88%
Ranked #84 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Adam S London, United Kingdom
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759 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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English first
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I picked this hotel due to the reasonable room rate and excellent location - right on Sheik Zayed Road, very close to the Financial Centre metro station, near Burj Khalifa and a short taxi ride to the airport. Staff were very attentive and courteous (e.g. my kettle didn't work and they replaced it straightaway). The room was very comfortable, clean... More

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Tamworth, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

i arrived at 6am from Tanzania having not slept at all on the plane. I was so tired, and wanted to check in early. This was no problem at all and I was upgraded to a better room. From this moment, the staff at the hotel could not do enough for me. From the concierge team to the bar staff... More

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London GB
Top Contributor
94 reviews 94 reviews
65 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There is nothing glaringly wrong with this hotel. Best parts? Great location if you want the DIFC-Sheihk Zayed Road - Dubai Mall proximity. Only a few steps from the metro station. Also good staff. Rooms clean and comfortable. Average things? Fixtures and fittings showing their age (to be fair, the hotel has started renovating on the top floors at the... More

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you very much for sharing your experience from your recent stay with us at Towers Rotana Dubai. We have noted that you enjoyed your stay with us, and we would like to thank you for the kind feedback such as great location, rooms are clean and comfortable, good breakfast and most especially good staff. We are indeed... More

Dubai
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have just spent 9 nights at Towers Rotana and was very impressed with the service, staff and hospitality provided. I would recommend Towers Rotana to anyone who wanted to stay centrally in Dubai. The hotel was very reasonably priced especially considering I had breakfast included in the price. I will certainly be staying again on my next trip.

Review collected in partnership with this hotel

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us. It was glad to know that you have been impressed to the service, staff and hospitality provided by the entire team. We truly appreciate your valuable feedback and highly recommendation to Towers Rotana. Sincerely looking forward to your next visit. Best regards, Mrad El Khoury General... More

Bargara, Australia
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent room with king size bed and lounge room divided by a huge TV which could be viewed from either room. 3 windows with views across Dubai to the sea. Very quiet and very clean. Special touches like an orchid on the bed when folded down and slippers and dressing gown. Tea and coffee facilities and complimentary bottled water were... More

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We deeply appreciate your nice comments and highly recommendations to Towers Rotana Dubai. Your kind remarks to our services and facilities will go a long way in motivating our entire team, and it will be always a pleasure to have you as our valued guest at anytime and you are indeed most welcome to come again for another... More

Ashurst, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel for 3 nights during the last leg of our Honeymoon. Check in was swift and the upgraded room was very welcome. It was clean and well equipped although we only really used it as a base. The morning breakfast buffet was impressive with a great selection to choose from and the restaurant itself had a... More

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guests, We are delighted to be your chosen hotel during your Honeymoon. We sincerely appreciate taking your time to share about your experienced and your kind review on our facilities. It was really a pleasure for us having you as our guest and great to hear you had a memorable experienced to share with. We thank you for your... More

Johannesburg, South Africa
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has very friendly staff who are helpful. The room was clean and the bathroom well equipped. The room had a view of Sheik Zayed road and we thought it would be noisy but wasnt at all noisy. The beds are on the softer side. Breakfast was excellent with many options and good confectionery. The staff are very friendly... More

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experienced with us, deeply appreciate your nice comments and recommendations to Towers Rotana Dubai. Your kind remarks to our services and facilities will go a long way in motivating our entire team, and it will be... More

doha
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

It was my first stay at a Rotana hotel and it failed to impress. The staff was rude and the service was poor. Bathrooms are very small and the power sockets in the room didn't work. Overall, I expect better and shan't be staying at a Rotana hotel again. The Novotel is infinitely better.

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for taking your time to share your experienced during your recent stay with us. We have noted your comments with regards to the rude/poor service. This has been taken up by the concerned departments to look into this matter so it does not happen again. Concerning to the power sockets in the room which does not... More

Cairo, Egypt
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I stayed there for 6 nights for a business seminar that was held at the same hotel. Starting with the seminar, it was really well organized and properly handled by the hotel team including the catering, who did a good job. Room was very clean and spacious with a nice view on the vibrant Sheikh Zayed Road and strategic location... More

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for taking the time to share your experience on your recent stay. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. It was great to know that you had a well organized seminar in our hotel handled by the team as we truly appreciate... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I recently stayed here for 4 nights and found out too late to relocate, that this hotel is under renovation. This caused a disturbance and inconvenient and management is keeping this a secret so beware!

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Our sincere apologies for any inconvenience we may have caused on your recent stay due to maintenance work. In order to maintain the highest guest comfort and standards, we are undergoing an upgrade to our apartments from 25th – 30th floor. We will however do our best to keep the noise to the minimum so we do not... More

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Additional Information about Towers Rotana - Dubai

Address: Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Towers Rotana - Dubai 4*
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#55 Family Hotel in Dubai #60 Business Hotel in Dubai #77 Romantic Hotel in Dubai #77 Luxury Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Towers Rotana is ideally located in the heart of Dubai's new residential and business activities center. Minutes away from the Internet city and within twenty kilometers of Jebel Ali Freezone, the hotel is linked to the express highway connection, Dubai Int'l Airport, and it is five minutes from the prestigious Jumeirah Beach. Towers Rotana has achieved the following awards: Best Hotel Chain in the Middle East, Best Food and Beverage outlet in the Middle East: TEATRO Platinum Award for the Best Business and Corporate Hotel for 4 star category, Platinum Award for the Best Environmental Hotel in the 4 star category. ... more   less 
Number of rooms
360

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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