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Towers Rotana - Dubai

#116 of 527 Hotels in Dubai
Certificate of Excellence
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Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
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1 room 1 adult
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Towers Rotana - Dubai
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1,193 Reviews from our TripAdvisor Community

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europe
Level Contributor
86 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

Booked as stopover with Emirates. Not much time to sleep due to the hour lost taxiing with the plane and then with a bus before arrival in DBX. Our stay was meant '24hours based' and our arrival time, after midnight, and departure in the evening, was duly communicated. However the receptionist told us that our room will be ready at... More 

Helpful?
Thank longtravel09
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Longtravel09, Allow me first to express our sincere apologies you have gone through this very upsetting experience in delivering our services. We have noted your comments with regards to arrival and room experience and for that I sincerely apologize for the inconvenience that may have caused. We will do our best to address these one by one. We thank... More 

Dubai
1 review
5 of 5 stars Reviewed 5 days ago NEW

I was in the hotel for 30 days in total and I couldn't fault the hotel at all. The staff went out of their way to make my stay as comfortable as possible. I was in a serviced apartment which was very nice, spacious and comfortable.

Review collected in partnership with this hotel

Helpful?
Thank mpdA5167YH
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for the nice review to our service and facilities. We are truly grateful on your kind feedback to the exceptional service given by our team, these will go a long way in motivating our entire team. It is always our pleasure and you are welcome to come again for another memorable experience at Towers Rotana Dubai.... More 

Dubai
1 review
3 of 5 stars Reviewed 1 week ago NEW

If one wants to be left alone an ideal hotel to stay in. If you don't smoke do not use the Long Bar in the hotel, one comes out smelling of smoke. I along with others thought that the rate quoted was the rate I would be paying but found a 20% tax for x and another tax for Y... More 

Review collected in partnership with this hotel

Helpful?
Thank P8205IKkevint
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We thank you for your feedback, as this will greatly help us to improve and fulfill our guests’ needs and we do hope that this incident will not prevent you from coming back to Towers Rotana Hotel. Sincerely yours, Karim Nahas General Manager More 

Abu Dhabi, United Arab Emirates
Level Contributor
296 reviews
136 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
5 of 5 stars Reviewed 1 week ago

Well located on Sheikh Zayed Road, Towers Rotana is an older property but well looked after. Check in was warm and friendly and I got a nice room on 20th floor looking onto Sheikh Zayed Road; soundproofing was good, with no disturbance from traffic noise. The room was immaculate and certainly not showing any significant wear or tear. The bathroom... More 

Helpful?
Thank savvy_dave
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Savvy, We sincerely appreciate taking your time to share your review and valued feedback from your recent stay at Towers Rotana Dubai. It is always a pleasure for us to get very nice comments and we are really happy that you appreciate our services and facilities. Thank you for the kind remarks to our team and for your recommendations... More 

Gnosjo, Sweden
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Very impressed by the service at towers Rotana. Excellent breakfast Selection! The rooms could be "classier" and a little minus that there were no free wifi in the room, but I can't really complain. Can recommend this hotel for both business and pleasure trips.

Helpful?
Thank Henrik L
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Henrik, We sincerely appreciate taking your time to share your detailed review and valued feedback from your recent stay at Towers Rotana Dubai. We are happy to know that you had a wonderful stay at our hotel and our services met your expectations. We are indeed very thankful for your kind recommendations very likely. Thank you for your kind... More 

Mississauga, Canada
Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here in August 2015 for the first part of our honeymoon. Nice hotel. Clean. Staff is pleasant. Location is close to the metro. You have what you pay for. It was a bit far from the palm, I expected it to be a little closer but you get what you pay for. I did mention that it was our... More 

Helpful?
Thank melaniedias
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed last year during the ATM Dubai it was a great experience. Located close to the metro station. Spacious rooms as well as great wifi. The bar and the restaurant are really good. Staff were polite and courteous. Dry cleaning and pressing excellent. I wIll be back this year in April as well!

Helpful?
Thank Ali N
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Ali N, It was indeed a pleasure that you have chosen our hotel on your recent visit to Dubai. Thank you for sharing your experienced with us, deeply appreciate your nice comments and recommendations to Towers Rotana Dubai. Your kind remarks to our services and facilities will go a long way in motivating our entire team, and it will... More 

London
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I come out annually and stay elsewhere for a trade expo - but booked this instead and stayed here for 5 nights. The hotel is located at the top end of the Shiek Zayed Rd - a few hundred yards away from the Metro station which will get you all over Dubai and is pretty easy to suss out -... More 

Helpful?
Thank Felixshortstraw
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Felixshortstraw, Thank you for sharing your experience from your recent stay with us. We appreciate your kind review to our hotel and for the very nice comments to the service provided by our team. We thank you for your detailed feedback, as through comments provided by our guests, will make us aware on the actual guests experience. Your patronage... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I and my wife were here from 13.1 to 18.1 and the holiday was simply superb.i could go on about the positives but would advise everyone to just experience there fantastic hospitality.we were truly overwhelmed by their hospitality.the best breakfast in town....and the most happening night club on the strip.good front desk conceirge and every one is helpful WITH a... More 

Helpful?
Thank Lineet M
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Lineet M, We really appreciate that you took the time to post your valued feedback. We are indeed very thankful for your kind recommendations very likely. Thank you for your kind feedback to our services and facilities especially to the exceptional service provided by the team. Sincerely looking forward to welcoming you again soon. Best regards, Karim Nahas General... More 

angus scotland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location of hotel.plenty eateries close by.metro station only a short walk.Hotel very clean and lovely entrance/reception area.rooms very clean and spacious with Excellent sitting areas,good televisions and bathroom facilities

Review collected in partnership with this hotel

Helpful?
Thank ejed
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Ejed, It was a pleasure to have you with us on your recent visit. Once again, Thank you very much for bringing your positive feedback and for your kind recommendation to Towers Rotana Dubai. Sincerely looking forward to welcoming you again soon. Best regards, Karim Nahas General Manager More 

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