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Towers Rotana - Dubai

4.0 of 5 Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
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Towers Rotana - Dubai
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Towers Rotana - Dubai
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864 reviews from our community

Traveler rating
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117
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (167)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

Went to Dubai to skydive but we could not do that because it was to windy, not very happy hung around for his waiting for the wind to die down but this never happened. We have booked again to jump in February so fingers crossed. We stayed at the towers rotana on SZR road the hotel was very clean and... More 

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Norway
Top Contributor
134 reviews 134 reviews
44 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for three nights and had a great stay. The hotel is in a nice and central location, it is about 5 min with taxi to Dubai Mall and 20-30 min to Aquaventure. We chose to upgrade to a suite at the hotel, because the room was bigger and internet was included. The breakfast was good and had... More 

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Lagos, Nigeria
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed there as recommended by a friend of mine it was our first time in a Rotana Hotel. Very good value for money. We arrived early but only waited for our room 1hour Our stay was flawless : very friendly staff; very nice room and amazingly comfortable beds on the 10th florr and very quiet (unusual... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We are very delighted to know that you stayed with us through a recommendation from one of your friend and we are happy to know that we have met your expectations in making your stay comfortable. Thank you very much for the kind review to our service and facilities ‘nice room, amazing and comfortable beds, very good value... More 

Cairo, Egypt
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel certainly clicks all the boxes in terms of accomodation + food + staff etc . Fortunately my company pick up the bill and all I have to do on check in is to produce a credit card as a security for the ''extras'' such as food and drink not covered by my employers.As I checked in another guest... More 

Was this review helpful? Yes 2
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We thank you for your time to post your reviews and feedback from your recent stay in Towers Rotana. Further to your phone conversation with Mirza Ramuddin our Assistant Director of Front Office, we have noted the problem you had experienced during checked out process. Please accept our sincerely apologize for all what you encountered. We have taken... More 

2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

Dear All, As resident in Dubai, and working in the Hotel industry I visit daily hotels lobby, restaurant and sent friends as guests. In Towers Rotana they have a wonderful hair dresser that my wife visit at least 3 times a week. On a day off as a good husband I was waiting for her in the lobby coffee shop.... More 

Was this review helpful? Yes 2
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Based on our telephone conversation, we truly thank you for bringing your valued feedback to our kind attention. We have noted your unpleasant experience with our facilities and service, This should not happen, and apologies for the discomfort we have caused you. Our Front Office Director have been addressed to look on this matter. As part of our... More 

East Sussex
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

I have recently returned from six days at the Towers Rotana. Summary; great hotel, very clean, very friendly, central location, nice pool not over crowded, albeit a bit pricey on the food and drink. The hotel. I travelled to Dubai with my 14 year old daughter and 13 year old son. We had a deluxe room which was well worth... More 

Was this review helpful? Yes 4
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We are delighted that you have chosen Towers Rotana Dubai for your recent stay with us. We are glad that your stay with us was satisfactory and we sincerely appreciate your kind review to our services and facilities. We have noted your concern on some aspects of our services provided by our team and we thank you for... More 

Maidenhead, United Kingdom
Top Contributor
57 reviews 57 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is an OK hotel - the room was clean, plumbing worked, and hotel facilities are fairly good. But nothing is better than average, but it is expensive for what you get. The hotel is located hard by a Metro station (DIFC) in Dubai, so getting to it from airport by Metro is certainly a possibility. The room I stayed... More 

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We sincerely appreciate taking your time to share your detailed review and valued feedback from your recent stay at Towers Rotana Dubai. We have noted the various concerns from your recent stay and we will take necessary steps to improve in the areas mentioned. We thank you for your feedback as this helps us to improve our services... More 

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is located on Sheikh Zayed road 200m away from the metro which is fabulous as the metro is great to get about Dubai and so cheap. The hotel lobby is great and smells divine and the room size is ideal but we had loads of noise issues with the water and the flushing and it wasn't just our... More 

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We thank you for your valued time to share you detailed review from your recent stay in Towers Rotana Dubai. We have noted you various comments you have been commented, my sincerely apologize for the inconvenience that may have caused you. Concerning the internet charges, please be advise that Rotana Hotels remains to charge for internet service as... More 

Santiago, Chile
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel offers a wide range of services for couples. We had a "Club Room" on the 22nd floor with a nice view over the Sheik Zayed Road and to Burj Khalifa Tower. Our room had a King-Size Bed, a lot of amenities in the bath room, including bathropes. We had the opportunity the take our breakfast in the Club... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, It was indeed a pleasure that you have chosen our hotel on your recent stay with us. Thank you for sharing your experienced with us, deeply appreciate your nice comments and recommendations to Club Room. Your kind remarks to our services and facilities will go a long way in motivating our entire team, and it will be always... More 

St. Andrews, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed here for 3 nights on the way home from Singapore. This hotel is located next to the main road through Dubai, but you wouldn't think so once inside, there is no noise at all. The room was good but the bathroom was a bit cramped. We were on the 12th floor at the back overlooking the sea & shipping... More 

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us. We truly appreciate your kind review to our hotel and to the efficient service provided by our team. Thank you very much for bringing your valuable feedback, which will help us improve the quality of our services and ensure to exceed our guests’ expectations. Sincerely looking... More 

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Additional Information about Towers Rotana - Dubai

Address: Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Towers Rotana - Dubai 4*
Number of rooms: 360
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Also Known As:
Towers Rotana - Dubai Hotel Dubai
Hotel Rotana Dubai
Towers Rotana Hotel Dubai
Hotel Style:
#78 Family Hotel in Dubai
#83 Luxury Hotel in Dubai
#83 Business Hotel in Dubai
#83 Romantic Hotel in Dubai

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