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Towers Rotana - Dubai

#105 of 501 Hotels in Dubai
Certificate of Excellence
Sheikh Zayed Road | PO Box 30430, Dubai, United Arab Emirates
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Towers Rotana - Dubai
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Towers Rotana - Dubai
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934 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Worcester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Friendly staff, great location with great size rooms. The hotel is ideally situated for sight seeing due to being near to the metro line, very close to the Burj Kalif and shopping mall. Breakfast was ideal and the hotel is great for travellers due to beings close to the airport.

Was this review helpful? Yes 1
Hong Kong, China
1 review
2 of 5 stars Reviewed 1 week ago

I'd pay almost 850 AED for a double bed room , including the breakfast, when i checked in no breakfast included, well i fix this with the website whit which I booked my room. Then the girl I the reception was so arrogant didn't give me any informations about the services in the Hotel. I came few times at the... More 

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derbyshire
Contributor
20 reviews 20 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a 4 night stay at Rotana Towers hotel, we want to thank all the staff from the people who keep everywhere spotless to the chef's who cook amazing meals. A very special thank you to Mr Kamal for all the extras you gave us to make this anniversary trip so memorable. Many thanks to Adil... More 

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We are very pleased for your patronage to Towers Rotana Dubai. We are so glad of your nice review to our services and facilities. We have passed on your compliment to Kamal Haider who is most pleased of your kind gesture as these will go a long way in motivating our entire team. Thank you for your kind... More 

Halifax
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Usually I write my reviews after our vacation but we are so impressed with the Rotana andhigh quality of service I had to share now. We are in Dubai because my daughther is a Student at The Canadian University of Dubai. We travel alot and have never stayed at a Rotana hotel chain. I must say I was nevrous reading... More 

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TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We sincerely appreciate taking your time to share your detailed review and valued feedback from your recent stay at Towers Rotana Dubai. We are happy to know that you had a great stay at our hotel and our services met above and beyond of your expectations. We are indeed very thankful for your kind recommendations very likely. It... More 

Beirut, Lebanon
Top Contributor
100 reviews 100 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

A perfect 4* hotel right in the middle of Sheikh Zayed road, 2 min walk from the metro station (Financial district) right betweek Burj Khalifa and the Emirates Towers. The service makes this hotel stand out for me, I arrived at 8 am, 6 hours before check in, and they managed to arrange a room for me on the spot.... More 

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, It was a pleasure we have you stayed with us and happy to know that we have provided very courteous and stand out service for making your experience a memorable one. Thank you for your kind remarks as these go a long way in motivating our team. We are indeed very thankful for you nice feedback as perfect... More 

Sandefjord, Norway
Contributor
19 reviews 19 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I have visited this hotel several times some years now. It is a good hotel with good value for money. However, now it is about time they start redecoration, some rooms needs this. They should also fix the walkway from the hotel to the gym and swimming pool. Breakfast is nice, but stay away from the brewed coffe it is... More 

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, It was a pleasure to have you as a valued guest. Thank you for sharing your experienced with us, and providing a detailed review to our hotel facilities. We greatly appreciate your kind feedback as ‘ good hotel with good value for money, nice breakfast buffet, Teatro restaurant was very good and easy access location’. Concerning to the... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel is very classy and the breakfast buffet options and plenty and services and hospitality are excellent. Location is perfect just near the metro station. Only one negative point which upset me is the very high charges for the Lundy. I asked them to wash my sports suit and it almost cost me the price of a new one!!!

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, We really appreciate that you took the time to post your valued feedback. It was a pleasure to have you with us on your recent visit. Your kind remarks and valuable feedback will go a long way in motivating our entire team. We are constantly striving to achieve the highest standards of service whatever the circumstances are, so... More 

Mumbai (Bombay), India
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great Location. Receptive Staff. Cool Restaurant. Best Bar. Worth the money. Nice swimming pool and gym area. 1 min walk to Metro Station. On best road of Dubai. One station away from Dubai Mall and Burj Khalifa.

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, Thank you for sharing your experience from your recent stay with us. We appreciate your kind review to our Hotel and for the very nice comments such as ‘excellent hotel, great location, cool restaurant, best bar and to the friendly service provided by our team. As we continuously strive to upgrade our services and facilities, we thank you... More 

Dubai
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My experience at Towers Rotana was simply amazing! I have never visited any hotel without coming out with at least one complaint. However this hotel was an exception! Check-in was actually earlier than specified time, the receptionist was very friendly and professional, and fluent in English. She offered us a room upgrade for a simple fee (+wifi and amazing view);... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, It was indeed a pleasure that you have chosen our hotel on your vacation trip to Dubai. Thank you for sharing your experienced with us, deeply appreciate your nice comments and recommendations to Towers Rotana Dubai. Lovely to know that you simply have an amazing experience. Your kind remarks to our services will go a long way in... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just about to spend our final night of a seven night stay at this hotel. Can't fault any part of it! We received a warm welcome the minute we arrived and have felt totally looked after by everyone. The room was spacious, clean and very comfortable. Tea, coffee and bottled water replenished every day. Bed turned down every night. Even... More 

Was this review helpful? Yes
TowersRotanaDubai, General Manager at Towers Rotana - Dubai, responded to this review

Dear Guest, It is always a pleasure to get review, particularly when it is as positive as your experience was. We are very glad that we have met your expectations in making your stay a memorable one. Thank you very much for the kind review to our services and facilities. We are indeed very thankful for your kind remarks to... More 

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