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Metropolitan Palace Hotel

5.0 of 5 Al Maktoum Street | Deira, Dubai, United Arab Emirates
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Certificate of Excellence 2014
Metropolitan Palace Hotel
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Metropolitan Palace Hotel
Metropolitan Palace Hotel
Metropolitan Palace Hotel
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534 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Macclesfield, UK
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here for a couple of nights earlier this month. We arrived early morning and the staff worked hard to get us into a room well before the normal check in time, which was very much appreciated. Our room, on the 8th floor, was spacious, clean, quiet and comfortable with a great bathroom and shower. The breakfasts were superb,... More 

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Valued Guest, Thank you for staying at the Metropolitan Palace Hotel - Dubai. We are glad to know that you were happy with your experience from checking in to rooms, breakfast, location and appreciating the service of our concierge staff. Please accept our sincere apologies if you didn't meet your expectation during check-out. We taken note of your feedback... More 

Kuwait
1 review
4 of 5 stars Reviewed 6 days ago NEW

I spend 4 nights at the Hotel on a Business Conference. Nice location and Good ambience... Room services were perfect, except that the Wi-Fi connectivity was a little low in the room and I had to use the lobby for better connectivity. People are friendly, welcoming and attending. The conference hall was also good and well attended.Overall it was a... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The stay was comfortable. A total of 11 nights. I was surprised at the staff honesty. I dropped my mobile phone (an expensive new phone)in their limousine service and the honest driver returned the phone. The driver's names was Abdul Rahim. Car number L-20086 from Khaibar Luxury Transport. All thanks to the honesty of the driver, all my business appointments... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Hi i stay with my family for 6 Nights in this hotel name as palace. we love the hotel location rooms and service of hotel.. Please don't book any tour from the lobby tour desk miss guides.. I would say you the worst experience of my life is their is a reception for adventures tours you can say (ALT).. The... More 

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Valued Guest, We are pleased to know that you were satisfied with our hotel's location, room and most specially our service given to you. With regards to your feedback on our Tour Desk guy, I have taken note of your points and will investigate the matter. Please be assured that corrective actions will be done to where it's necessary.... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

First time in sept,28,2014 I stayed for two nights .from front door entrance Bell man to check in counter felt like a 7 star service, Ms. kalyani and Mr. Sammy they both treated me as a valued Guest with smile. Very much appreciated. Second time in January ,22, 2015 I stayed for two nights again same serves was given by... More 

Was this review helpful? Yes 3
Dubai, United Arab Emirates
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

it is a good hotel for couples , good value for money and good location as it bis in the center of the city , facilities of the hotel are good and over all atmosphere is nice , it is clean and service provided by front desk is excellent .

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Barcelona
2 reviews
3 of 5 stars Reviewed 1 week ago

Have stayed in Metropolitan Palace for four times since 2003. The hotel is located in a key spot in Deira. Inside was neat and warm as always however they have significantly shrunk the buffet breakfast which is changing the hotel to an ordinary one.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The perfect hotel ever the service is excellant , the rooms are clean , the location is good eveb the people are nice lile someone called kalyani shinde in the reception of the hotel she is a good and kind girl she help peole in all ways i wish this girl to be in the hotel ever i love metropolitan... More 

Was this review helpful? Yes 3
Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel quite often partially due to the location. It is only a 15 minute cab ride away from Jumeriah Beach and 5 minute cab ride from City Center Mall in Deira. Also, there are many restaurants within a 10 minute walk. The hotel staff is very welcoming and professional. The hotel rooms are always very clean.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I was very impressed with the facility. The employees were exceptionally helpful. The room was gracious and possessed all of the ameniti. I will stay there in the future, whenever I am in Dubai. I had previously stayed at a different hotel during my last stay and when I was inable to arrange another stay, I was dissapointed. I chose... More 

Was this review helpful? Yes 4
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Additional Information about Metropolitan Palace Hotel

Address: Al Maktoum Street | Deira, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Metropolitan Palace Hotel 5*
Number of rooms: 212
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Also Known As:
Hotel Metropolitan Palace
Metropolitan Palace Dubai
Hotel Style:
#21 Best Value Hotel in Dubai
#68 Spa Hotel in Dubai
#92 Business Hotel in Dubai
#118 Luxury Hotel in Dubai

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