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Metropolitan Palace Hotel

5.0 of 5 Al Maktoum Street | Deira, Dubai, United Arab Emirates
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Certificate of Excellence 2014
Metropolitan Palace Hotel
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Metropolitan Palace Hotel
Metropolitan Palace Hotel
Metropolitan Palace Hotel
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479 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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England
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Beautifully clean & friendly hotel. Very knowledgable staff who helped with metro/directions. Nothing was too much trouble. Comfortable & very clean rooms. Choice of food/drinks extensive. An overall fabulous experience!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Geneva, Switzerland
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Hotel Metropolitan Palace Dubai is a good value hotel. It is clean, staff is friendly. It offers complementary bus to and from the airport. On the negative side: not in the centre of Dubai (but that is fine), 10 minutes’ walk from metro. And the changing room for the swimming pool and gym is small (unlike the rest of... More

Was this review helpful? Yes 1
Al Khobar, Saudi Arabia
Top Contributor
85 reviews 85 reviews
50 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

Close to the Dubai Airport and near to clock tower, lot of restaurant and supermarket close to the hotel, nice lobby but small, have separate prayer room next to the reception, rooms are good in size,

Was this review helpful? Yes 1
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I've been a regular customer for many years. No more than a ten minute ride from the airport, in the heart of the the Deira neighborhood and very metro-accessible.The staff are courteous and helpful and make your stay as comfortable as possible. Rooms spacious and bathroom good. Walking out the front door, there are plenty of restaurants, supermarkets (for self-catering),... More

Was this review helpful? Yes 1
Arlington, Virginia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my go-to hotel in Dubai - I've been a repeat customer for a while. No more than a five to ten minute ride from the airport (metro or taxi), in the heart of the the Deira neighborhood and very metro-accessible. Walking out the front door, there are plenty of restaurants, supermarkets (for self-catering), barbers/salons and other shops. It's... More

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Valued Guest, Truly a pleasure to take note that you enjoyed your stay. Your feedback is truly appreciated and we look forward to welcome you back. Best wishes, Sanjay Luthra General Manager Metropolitan Palace Hotel - Dubai More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 5, 2014

I enjoyed my stay while at the hotel. The staff was nice and courteous and helpful to make my stay as comfortable as possible. It is located in Deira and all the restaurants and shopping malls are within walking distance. I would definitely recommend this hotel to anybody who is planning on vacationing in Dubai soon.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Bucharest, Romania
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed September 2, 2014

This hotel was highly recommended by a business associate, so I was already expecting the best. Luckily it did turn out to be a great place: big room, excellent bed, good air conditioning, fast wifi and all the general things you would expect from a five star hotel. The breakfast was varied, fresh and even surprising at times: they had... More

Was this review helpful? Yes 1
Brighton, United Kingdom
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed August 31, 2014

My stay at the Metropolitan Palace Hotel was very pleasant. Extremely high level of cleanliness throughout, good in-room facilities (everything you expect from a 5*), and professional and polite staff. It is located on a main road in Deira with the Al Ghurair shopping mall at 10 mins. walking distance. There are several restaurants closer by too, and 1 small... More

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Eddie, We truly appreciate you taking the time to provide your feedback. Your comments can be considered very valuable for us since they highlight our strengths and at the same time help us to improvise on certain areas which have a potential to improve, We sincerely look forward to Welcome you back. Kind regards Sanjay Luthra General Manager More

Vanderbijlpark, South Africa
Top Contributor
67 reviews 67 reviews
19 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed August 27, 2014

Stayed here for four nights although arrived at 03:00 in the morning on our first night. Reception staff very helpful. Our room 521 was very nice, no view to speak about, but still pleasant. Had previously stayed at Sister Hotel, Metropolitan Diera but this is much better. Couldn't ask for anything other than Wi Fi in the room or availability... More

Was this review helpful? Yes 3
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Tom, We thank you for posting your review in such details on Trip Advisor in regards to your recent stay at The Metropolitan Palace Hotel Dubai. We as hotel are defined by the essence of the service standards provided ,based on which can assure you that your comments with regards to the internet would be taken seriously, We indeed... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2014

Lovely room, lovely staff, breakfast was not great, one poor meal but followed by two very good. Pool and loungers very nice, didn't use gym so can't comment. As stated staff a major asset, friendly and efficient.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Geneseeker, It is with great pleasure that I read about your recent stay with us and I am very much delighted that you enjoyed the experience. Thank you for taking the time to share your thoughts on trip advisor. Please be assured that your comment is noted for further improvements. We look forward to welcoming you back to Metropolitan... More

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Additional Information about Metropolitan Palace Hotel

Address: Al Maktoum Street | Deira, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Metropolitan Palace Hotel 5*
Number of rooms: 212
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Priceline, Travelocity, Venere, Hotel.de, Odigeo, TripOnline SA and Tingo so you can book your Metropolitan Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Metropolitan Palace
Metropolitan Palace Dubai

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