We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Metropolitan Palace Hotel

5.0 of 5 Al Maktoum Street | Deira, Dubai, United Arab Emirates
Hotel website
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Metropolitan Palace Hotel
Professional photos View all
Browse nearby
Metropolitan Palace Hotel
Metropolitan Palace Hotel
Metropolitan Palace Hotel
Write a Review

517 reviews from our community

Traveler rating
    220
    188
    60
    23
    26
See reviews for
77
128
60
137
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (517)
  • Mar-May only
    (146)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (127)
All months
Pulau Ubin, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The staff is very friendly, the room is clean and very spacial, The price is very reasonable conside the space and service quality (I booked at the last minutes from airport booth) . It is about 5 minutes walk to the metro station. (need to cross over the carpark, not through the main roads), and the hotel is close to... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stopped over at this hotel for two nights. It was the most wonderful experience right from check in. We arrived early and were given entry to our room regardless at no extra charge as well as being served a complimentary drink. We were upgraded also which was delightful. Room was simply wonderful, all we needed and more, clean, comfortable and... More 

Was this review helpful? Yes
Atlanta, Georgia
Top Contributor
119 reviews 119 reviews
61 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this property a few times now and have had great experiences. If you are a seasoned solo business traveler - the type who will explore on your own and doesn't need a western brands - this will work for you. The price is better and than some of the three and four star western brands (Four... More 

Was this review helpful? Yes
Manama, Bahrain
Top Contributor
55 reviews 55 reviews
15 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

I was put up at this hotel for a conference I attended in Dubai. It is a decent hotel. Found the staff very courteous. However there was very limited choice of vegetarian in the lunch buffet. Also I was told that a la carte has no veg choice. I was put in room on the 3rd floor. As the disco... More 

Was this review helpful? Yes
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Guest, We appreciate your feedback and apologize that you noticed limited vegetarian options on the menu, your suggestions have been taken on board and we have enhanced the vegetarian options on all Buffet Meals. Furthermore sound proofing standards have been strengthened because improving customer service is of utmost importance to us. We thank you for finding our staff courteous... More 

Emirate of Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

Close to Dubai international airport, don't let the outside fool you of its luxurious interior, excellent customer service, friendly personnel and very nice rooms. Each of my stays have been for 10 -12 hours and well worth it.

Review collected in partnership with this hotel

Was this review helpful? Yes
Roma
2 reviews
4 of 5 stars Reviewed 1 week ago

Perfect establishment for a night or two if in transit in Dubai.Centrally located in Dubai, everything is at a walking distance perhaps the hotel is a bit overpriced.A lot of night life with a large ballroom

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

It's a fantastic hotel. I am using this hotel every time for my businesses stay short trip in Dubai its just hardly 4km way from Dubai international airport, convenient location, easy accessibility etc.... excellent customer service, friendly staff...worth of staying in the hotel. It's perfect choice.

Was this review helpful? Yes
Melbourne, Australia
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Unexpectedly stayed at Metropolitan Palace for 6 Hours only through the airline company, the hotel doesn't look like other 5 stars hotels in Dubai but the service was IMPECCABLE! Late Night, Right from when we arrived we were treated like royalty and promptly checked in to our room upgraded without any request.The wake-up call, extra bed, delivery breakfast and the... More 

Was this review helpful? Yes 2
Prague, Czech Republic
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

We used this hotel on stopover in Dubai that was fortunatley paid by Emirates. This (old) hotel is basically a noisey bordello with girls hanging aound the foyer, if I had young children with us I would have been less than pleased. The only plus side was that the staff were helpful when Emirates forgot to send the airport transfer... More 

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Guest, We appreciate your feedback. The Hotel is committed to do its best to ensure the comfort of all its guest and we appreciate that you found our staff friendly and helpful. We have now segregated the Hotel Entrance to ensure that the guests do not get disturbed by any of the Clubs and the outlets of the Hotel.... More 

Manama, Al Manamah, Bahrain
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel overall was very nice, and the staff are really helpful and friendly, and i felt comfortable with every thing in the hotel, only the internet service is bad although in the room the internet speed is okay but the hotel should provide the wireless in the lobby also.

Review collected in partnership with this hotel

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Metropolitan Palace Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Metropolitan Palace Hotel

Address: Al Maktoum Street | Deira, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Metropolitan Palace Hotel 5*
Number of rooms: 212
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Cheap Tickets, Expedia, Priceline, Despegar.com, Travelocity, Agoda, Odigeo and Tingo so you can book your Metropolitan Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Metropolitan Palace
Metropolitan Palace Dubai
Hotel Style:
#16 Best Value Hotel in Dubai
#68 Spa Hotel in Dubai
#98 Business Hotel in Dubai
#120 Luxury Hotel in Dubai
#131 Family Hotel in Dubai

723 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (136)
Viewed
Room/suite (27)
Viewed
Hotel & grounds (54)
Viewed
Pool/beach area (11)
Viewed
View from room (6)
Viewed
Bathroom (3)
Viewed
Family/play areas (1)
Viewed
Dining (3)
Viewed
4:36
Videos (1)
Viewed
Other (30)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (500)
Viewed
Amenities (14)
Viewed
Deluxe Room (50)
Viewed
Executive Room (46)
Viewed
Pool (22)
Viewed
Restaurants and Bars (14)
Viewed
Royal Suite (207)
Viewed
Standard Suite (68)
Viewed
Superior Room (50)
Viewed
The Hotel (29)

Management photos: Courtesy of the property manager

Viewed
All management photos (87)
Viewed
Hotel & grounds (8)
Viewed
View from room (2)
Viewed
Dining (7)
Viewed
Room/suite (22)
Viewed
Business center/function rooms (6)
Viewed
Pool/beach area (3)
Viewed
Bathroom (2)
Viewed
Other (37)
Hotels you might also like...
Check In Check Out
Price Your Stay