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All 470 Dubai hotels

Metropolitan Palace Hotel

5.0 of 5 Hotel   |   Al Maktoum Street, Dubai, United Arab Emirates
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Metropolitan Palace Hotel
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80%
Ranked #117 of 470 hotels in Dubai
Certificate of Excellence 2013
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435 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Faridabad, India
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed today NEW

i stayed at metropolitan last year, went there with 3 other friends and we were offered with 2 rooms at 16floor whixh were really big .. m really satisfied with the overall experience,but wont recommend it for the families... people at reception wr friendly, hospitality ws good, staff ws helpful, a small shopping area n a south Indian restaurant in... More

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Kuwait City, Kuwait
1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Experience at the hotel was the best experience ever. Staff was very friendly and highly professional and fast. Food was amazing and various. View was phenomenal and roads were easily accessed and taxis were directly provided. All in all best hotel but no variety in TV channels

Was this review helpful? Yes 1
Yashvanth, Front Office Manager at Metropolitan Palace Hotel, responded to this review

Dear Mr.Ahamdan, We truly appreciate you taking the time off to write to us and we are delighted to read your wonderful feedback and also happy to know that you enjoyed your stay and our services provided. We are currently working on our TV channels and we are looking at the various options to revise and should conclude soon and... More

Luxembourg City, Luxembourg
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent one week at this hotel. I had a superior room and it was very clean and spacious. The swimming on the roof of the building is stunning. The staff at the restaurant is not so enthousiastic but the food is really good ! If you need a taxi just ask the reception they will provide you their personal... More

Was this review helpful? Yes 1
Yashvanth, Front Office Manager at Metropolitan Palace Hotel, responded to this review

Dear Ms.Morgane, Than you for your wonderful feedback and we truly appreciate you taking the time off to write to us and we are delighted to know that you enjoyed your stay with us. I will also look into the comment mentioned about the restaurant staff and will assure you that the same will not be repeated. Once again thank... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is well located, is clean and near to the Metro Station. The pool and the spa is great. I will totally recommend this hotel, you can also walk to the market and also to the restaurants that are near !

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Yashvanth, Front Office Manager at Metropolitan Palace Hotel, responded to this review

Dear Mr.Erick, Thank you for you wonderful feedback and we are delighted to know that you enjoyed your stay and our services provided. Once again thank you very much and we look forward to serve you soon. Best Regards Yashvanth Gowda More

Spring, Texas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed here several times over the past 2 years and their standard of excellence has never depreciated. The staff is always gracious and accommodating. They go out of their way to assist and always with a smile. The rooms are spacious and clean and the amenities are wonderful! Benjamin, the pool side bartender is a particular favorite!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Yashvanth, Front Office Manager at Metropolitan Palace Hotel, responded to this review

Dear Ms.Patricia, Thank you very much for your wonderful feedback and we truly appreciate you taking the time off to write to us and we were delighted to read your comments. Your feedback has been shared with Benjamin and he is delighted and excited to. Once again thank you very much and we look forward to serve you soon. Best... More

Kabul, Afghanistan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stay at the Palace whenever I travel through Dubai. Friendly staff, nice rooms, and a nice lounge band in the bar. The price is inexpensive and it is close to the airport. Food downstairs is pretty good and inexpensive.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Yashvanth, Front Office Manager at Metropolitan Palace Hotel, responded to this review

Dear Mr.Jim, Thank you for your wonderful feedback and we are happy to know that you always enjoy your stay with us and also pleased and happy to know that our staffs are very friendly and accommodating. Once again thank you very much and look forward to serve you soon. Best Regards Yashvanth Gowda More

Kuwait City, Kuwait
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Metropolitan palace 5 star hotel but with bad rule ( they close the back door at 8 pm ) Which means you cant go to the supermarket and you cant go to the shopping area in the back, they really really have bad Air Conditioning in the rooms and the Reception, in the room have bad TV WITH BAD Graphics... More

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Yashvanth, Front Office Manager at Metropolitan Palace Hotel, responded to this review

Dear Valued Guest, Thank you for your feedback and we would be grateful if you could mail us directly to the hotel so that we can collect more details from you such as your room number, date of stay, etc.. to get deep in to the issues addressed and to work on it. We have our maintenance team working 24hrs... More

City of Sunrise, Florida
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We group of businessman and I thought the hotel is great to host business meeting. One point need to mention is that when we sit in the lobby the service is very slow and take a while until someone come to service you. I stayed eight days and there was a leak in the bathroom and did not fixed ??!!... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Yashvanth, Front Office Manager at Metropolitan Palace Hotel, responded to this review

Dear Mr.Mohammad, Thank you very much for your feedback and we at Metropolitan Palace Hotel take all guest feedback as a constructive feedback and will ensure you that the points mentioned will be looked into and worked on. The taxis outside the hotel are luxury limousines and indeed they are metered and is priced a bit higher when compared to... More

Cambridge, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We 'found' this hotel after arriving in Dubai with nowhere to stay ! What a little gem !! Away from the glitz of downtown but still well located near the Creek and the Metro. Very comfortable, clean and helpful. A great roof top pool and one of the best breakfast spreads I have ever indulged in ! Good value and... More

Was this review helpful? Yes 1
Yashvanth, Front Office Manager at Metropolitan Palace Hotel, responded to this review

Dear Mr.Mike, Thank you very much for your wonderful feedback and indeed we are delighted and overwhelmed with your comments. We are also happy to know that you liked our hotel and enjoyed your stay and our services provided. Once again thank you very much and we look forward to serve you soon. Best Regards Yashvanth Gowda More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I enjoyed my stay at the Metropolitan. Very nice hotel, the entrance is beautiful with grand staircases. There is a restaurant, bar, and Arabic club in the hotel for entertainment. I liked the belly dancer and band that played in the bar. The in room dining choices were delicious, you can order 24hrs/day. I stayed on the fourth floor and... More

Was this review helpful? Yes 1
Yashvanth, Front Office Manager at Metropolitan Palace Hotel, responded to this review

Dear Ms.Anika, Thank you very much for your fabulous feedback and indeed its truly overwhelming and we are delighted to know that you enjoyed your stay and our services provided. Your feedback has been shared with the housekeeping staffs. With regards to the internet its one device that the hotel provides the free access to and this something that we... More

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Additional Information about Metropolitan Palace Hotel

Also Known As:
Hotel Metropolitan Palace
Metropolitan Palace Dubai
Metropolitan Palace
Address: Al Maktoum Street, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Best Value Hotel in Dubai
#73 Business Hotel in Dubai
#105 Luxury Hotel in Dubai
#156 Family Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Metropolitan Palace Hotel 5*
Official Description (provided by the hotel):
The Metropolitan Palace Hotel, Dubai is a deluxe hotel for business and leisure travellers visiting Dubai that offers an enchanting blend of three distinct influences: traditionally Arabian, magnificently European and exotically Far Eastern. Perfect position in Dubai city centre on prestigious Al Maktoum Street, within minutes to Dubai International Airport and the World Trade Centre Exhibition Halls. ... more   less 
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