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Metropolitan Palace Hotel

5.0 of 5
Al Maktoum Street, Dubai, United Arab Emirates
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Metropolitan Palace Hotel
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138 traveler photos
Ranked #78 of 433 hotels in Dubai
4.0 of 5 stars 219 Reviews
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219 reviews from our community

    Trip type
Traveler rating
    92
    83
    21
    10
    13
Date Rating
Jeddah, Saudi Arabia
2 reviews
“Weekend In Dubai”
3 of 5 stars Reviewed May 20, 2012

Friendly Hotel, all staff are willing to help. Hotel Security is good. I did not benefit from their Loyalty Card is their machine was not working for 2 trips. More

Was this review helpful? Yes
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
May 21, 2012

Dear Guest, Thank you for taking time to leave feedback at tripadvisor. Your review is highly appreciated and would make sure that on your next visit your loyaly benefits will be yours. Look forward for your next visit. Regards, Yashvanth More

Hemel Hempstead
Senior Reviewer
10 reviews 10 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent Hotel in Good Location”
4 of 5 stars Reviewed May 20, 2012

I had originally booked at The Metropolitan Hotel in SZR but this was being refurbished (otherwise known as being demolished!) so was given a transfer to the Metropolitan Palace at the same price (which was already good value). The hotel is not big, like some of the 5 star hotels and I think that this adds to its appeal. It... More

Was this review helpful? Yes
See 3 more reviews by JohnT-Hemel for Dubai
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
May 21, 2012

Dear Guest, We are glad to read such comments of yours. Thank you for sharing it. For your future visit to Dubai please do not hesitate to contact me and we would be happy to assist you. Best regards, Yashvanth Gowda More

Atlanta, Georgia
1 review
2 helpful votes 2 helpful votes
“Wonderful Ambiance”
5 of 5 stars Reviewed May 13, 2012
2
people found this review helpful

Excellent Hotel from start to finish, my husband and I celebrated our 31st wedding anniversary at the Palace and we felt like royalty, we pulled up to the Palace only to be greeted by the doorman Wilson who opened our car door, and escorted us up the stairs to open the Palace doors to the wonderful picture perfect scenery "I... More

Was this review helpful? Yes
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
May 20, 2012

Dear Guest, Your feedback was so great!!! Thank you very much for providing a very detailed feedback for Metropolitan Palace Hotel. Your words would be definitely sounds interesting for everyone. I was very pleased to know that you are satisfied with us, we are constantly striving to achieve the highest standards of service so it is always very rewarding for... More

kSA
1 review
“Guest feedback.”
4 of 5 stars Reviewed May 13, 2012

Dear My stay at the Metropolitan place was good but I would like to highlight the following. 1- I found that the staff very much cooperative and nice. 2- When I arrived to the airport i had to wait for 20 Minutes for the transportation to arrive to drop me to the hotel. Even though I have send the hotel... More

Was this review helpful? Yes
Tamworth, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Upgrade”
5 of 5 stars Reviewed May 11, 2012
1
person found this review helpful

Excellent service ,from start to finish .on asking for information on the price of wifi,I was asked if I wanted to upgrade ,although I was skeptical at first ,it turned out to be excellent value .for a extra £25.00 pp per night the room was upgraded to a superior ,but the main benefit was access to the private lounge on... More

Was this review helpful? Yes
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
May 12, 2012

Dear Guest, I loved to read your response and to see that in so few words your explanation made it clear to see how much you enjoyed our hotel. I really hope to have the pleasure of welcoming you back in the not too distant future. Regards, Yashvanth More

Plymouth or Manchester
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Excellent hotel if not in the most prime location!”
5 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

(I actually stayed in this hotel in March 2010 despite what the review might say!) When I arrived at this hotel it was late (about 1-1:30am) and I had just come off a (comparatively) long flight from London (flights I normally take last about 2-3 hours and this one was 7 hours!) I was literally just wanting to go to... More

Was this review helpful? Yes
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
May 12, 2012

Dear Guest, I greatly appreciate your effort for taking time to leave your very detailed feedback about your recent stay at Metropolitan Palace Hotel. It is also great to hear that our associates were able to make you feel welcome and comfortable with us and managed to cater to all your needs. I really hope to have the pleasure of... More

Manama, Bahrain
1 review
“Recommended”
5 of 5 stars Reviewed May 10, 2012

I loved the stay in Metropolitan Palace Hotel, the stuff were very helpful, specialy Ms. Pretty. the location is good, the rooms are very clean.. everything was perfect for us. I highly recommend this hotel. More

Was this review helpful? Yes
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
May 12, 2012

Dear Guest, Thank you for taking time to leave your comment at tripadvisor. I will personally pass on your comments to Ms. Preethi, whom for sure will be delighted at your gesture and would be very grateful for your generous comments. Your comment will also encourage the whole team to serve their best specially when it is being appreciated. Look... More

Leeds, United Kingdom
1 review
“Great place to stay.”
4 of 5 stars Reviewed May 8, 2012

Very nice hotel with extremely efficient and friendly staff. We had the Executive Package which was good value for money with the added benefits of the Executive Lounge. Rooftop pool area was very good although a little windy on some days. Proximity to Airport and older areas of Dubai / Creek was part of reason for selecting this hotel. John... More

Was this review helpful? Yes
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
May 9, 2012

Dear Guest, Thank you for taking the time to write a review about your recent stay at the Metropolitan Palace Hotel Dubai. I do really agree and very thankful that you appreciate our executive room package. This is really amazing to stayed on that room category where you will enjoy a lot of additional benefits like executive lounge access with... More

1 review
“Superb rooms and services from all areas - Front Office - Vinod from Bell Desk, Rohit from Reception, Rolson and Mathew from Cof”
5 of 5 stars Reviewed May 6, 2012

Superb rooms and services from all areas - Front Office - Vinod from Bell Desk, Rohit from Reception, Rolson and Mathew from Coffee Shop and a house keeping lady to clean my room number 512 from 30 april to 4th may 2012 More

Was this review helpful? Yes
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
May 7, 2012

Dear Guest, I am delighted to learn that you had an overall nice stay with us and that you were able to enjoy the facilities of Metropolitan Palace Hotel. Our entire team is working tirelessly to maintain our various pools, the service and food quality in our restaurants and it is great that you made use of most them and... More

Kuwait City, Kuwait
1 review
“good chose”
5 of 5 stars Reviewed May 6, 2012

I liked the hotel has special décor, the health club was a good ,Reception was very good More

Was this review helpful? Yes
Metropolitan Palace Management, Front Office Manager at Metropolitan Palace Hotel, responded to this review
May 7, 2012

Dear Guest, Thank you very much for taking your time and giving us your feedback, we very much appreciate it. Our guest’s complete satisfaction is our main goal at Metropolitan Palace Hotel, and it is rewarding to learn this has been achieved on this occasion. We do look forward to the opportunity of once again welcoming you back to our... More

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Additional Information about Metropolitan Palace Hotel

  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai
  • Metropolitan Palace
Address: Al Maktoum Street, Dubai, United Arab Emirates
Price Range: $

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Metropolitan Palace Hotel
Al Maktoum Street
Dubai
United Arab Emirates
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Housekeeping decorated our bed for our Anniversary Main entrance into Reception Main Reception Hall Main Reception Hall
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