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All 478 Dubai hotels

Metropolitan Palace Hotel

5.0 of 5 Hotel   |   Al Maktoum Street | Deira, Dubai, United Arab Emirates
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Metropolitan Palace Hotel
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Ranked #120 of 478 hotels in Dubai
Certificate of Excellence 2014
A recent review
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  • Reviews (473)
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473 people have reviewed this hotel

Traveler rating
    197
    178
    55
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (98)
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English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I enjoyed my stay while at the hotel. The staff was nice and courteous and helpful to make my stay as comfortable as possible. It is located in Deira and all the restaurants and shopping malls are within walking distance. I would definitely recommend this hotel to anybody who is planning on vacationing in Dubai soon.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Bucharest, Romania
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was highly recommended by a business associate, so I was already expecting the best. Luckily it did turn out to be a great place: big room, excellent bed, good air conditioning, fast wifi and all the general things you would expect from a five star hotel. The breakfast was varied, fresh and even surprising at times: they had... More

Was this review helpful? Yes 1
Brighton, United Kingdom
Senior Contributor
39 reviews 39 reviews
27 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My stay at the Metropolitan Palace Hotel was very pleasant. Extremely high level of cleanliness throughout, good in-room facilities (everything you expect from a 5*), and professional and polite staff. It is located on a main road in Deira with the Al Ghurair shopping mall at 10 mins. walking distance. There are several restaurants closer by too, and 1 small... More

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Eddie, We truly appreciate you taking the time to provide your feedback. Your comments can be considered very valuable for us since they highlight our strengths and at the same time help us to improvise on certain areas which have a potential to improve, We sincerely look forward to Welcome you back. Kind regards Sanjay Luthra General Manager More

Vanderbijlpark, South Africa
Top Contributor
67 reviews 67 reviews
19 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for four nights although arrived at 03:00 in the morning on our first night. Reception staff very helpful. Our room 521 was very nice, no view to speak about, but still pleasant. Had previously stayed at Sister Hotel, Metropolitan Diera but this is much better. Couldn't ask for anything other than Wi Fi in the room or availability... More

Was this review helpful? Yes 3
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Tom, We thank you for posting your review in such details on Trip Advisor in regards to your recent stay at The Metropolitan Palace Hotel Dubai. We as hotel are defined by the essence of the service standards provided ,based on which can assure you that your comments with regards to the internet would be taken seriously, We indeed... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Lovely room, lovely staff, breakfast was not great, one poor meal but followed by two very good. Pool and loungers very nice, didn't use gym so can't comment. As stated staff a major asset, friendly and efficient.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Geneseeker, It is with great pleasure that I read about your recent stay with us and I am very much delighted that you enjoyed the experience. Thank you for taking the time to share your thoughts on trip advisor. Please be assured that your comment is noted for further improvements. We look forward to welcoming you back to Metropolitan... More

Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you for a wonderful trip and overall experience yet once again. From the moment of my arrival and check in at 3:00 am, everyone welcomed me back and saw to my every need in getting settled in my room. I had a very relaxing and enjoyable four days stay and the front desk staff ensured I was checked out... More

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Valued Guest, We appreciate you taking the time to share your experiences and recommending us on Trip Advisor. It is pleasures to read from your review that we were able to make your stay comfortable and glad that we've met your expectations during your stay. All your comments with regards to our services are highly appreciated. We look forward... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

very good staff and service more than excellent i visit it more than 10 times and all staff helpfull spicialy manager hamada he have experience how to help coustmer i think it's a greatest hoter ever also dinner and kitchen there is awsome testy and clean

Was this review helpful? Yes 4
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear George, I truly appreciate you taking the time off to write to us and indeed we were delighted to read your wonderful comments, such your comments keeps us motivated in achieving total guest satisfaction. Once again thank you very much we look forward to welcome you back to the Metropolitan Palace Hotel. Kind regards General Manager Sanjay Luthra More

Adelaide, Australia
Top Contributor
52 reviews 52 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Arrived in Dubai at 1 in the morning and selected this hotel from the booths marketing hotels, in the exit concourse of terminal 3. Great booking service and car immediately supplied. Not expensive and just looking for a 24 break in travel. Deliberately avoided the 'big name' glitz hotels. This hotel was just great. In the city, more than comfortable,... More

Was this review helpful? Yes 1
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Kim, Thank you very much your recent stay at Metropolitan Palace and I truly appreciate you taking your valuable time to writing us your experience in such fine points. We are delighted to read your wonderful comment and also happy to know that you have enjoyed your stay and our services provided. We are looking forward to welcome you... More

Perth Australia
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

After an 11 hr flight,a quick and efficient registration was very welcome.Was upgraded without request to one of the executive levels 8.The room was huge,clean and had every facility required though I did have to look for the hair dryer, in a cupboard in the main room.The usual facilities provided which were replaced, if used throughout the day.On return from... More

Was this review helpful? Yes 2
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Suzanne, Thank you very much your recent stay at Metropolitan Palace and I truly appreciate you taking your valuable time to writing us your experience in such fine points. We are delighted to read your wonderful comment and also happy to know that you have enjoyed your stay and our services provided. We are looking forward to welcome you... More

Adelaide, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2014

We found the hotel absolutely beautiful and clean. The reception staff, restaurant staff, cleaning staff and all other staff very efficient, clean, polite, helpful and soooo friendly. Brilliant hotel and staff, I would highly recommend them all. Good job. Thanks to you all. Luisa Z.

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Metropolitan Pa... M, General Manager at Metropolitan Palace Hotel, responded to this review

Dear Luisa, We appreciate you taking the time to share your experiences and recommending us on Trip Advisor. It is pleasures to read from your review that we were able to make your stay comfortable and glad that we've met your expectations during your stay. All your comments with regards to our services are highly appreciated. I would also like... More

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Additional Information about Metropolitan Palace Hotel

Address: Al Maktoum Street | Deira, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Metropolitan Palace Hotel 5*
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Also Known As:
Hotel Metropolitan Palace
Metropolitan Palace Dubai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#8 Best Value Hotel in Dubai #61 Spa Hotel in Dubai #77 Business Hotel in Dubai #106 Luxury Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
The Metropolitan Palace Hotel, Dubai is a deluxe hotel for business and leisure travellers visiting Dubai that offers an enchanting blend of three distinct influences: traditionally Arabian, magnificently European and exotically Far Eastern. Perfect position in Dubai city centre on prestigious Al Maktoum Street, within minutes to Dubai International Airport and the World Trade Centre Exhibition Halls. ... more   less 
Number of rooms
212

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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