We have just returned from a five night stay and found the hotel to be really good. We received a complimentary upgrade upon arrival which was a pleasant surprise. The restaurants offer good quality food. The best thing about our stay was the staff, they were so helpful. In the bar we were made to feel like really valued customers... More

I was here with my family and it is brilliant. The busy part of Dubai is located here and this hotel had real 5 star service. Rooms are Ok, we had deluxe kind of room. Staff is attantive and services good More

Once I reached the airport as directed by the hotel staff earlier I proceeded to their hospitality desk where I was well received and took me to their shuttle service area. Once I arrived at the hotel it was a very warm welcome by the door man to the reception. Since I was there for more than 2 weeks I... More

Lately I had been to Dubai, and my agent had booked in a 4* hotel near the city which was not that comfortable and then upon my request moved me to Metropolitan Palace. I was impressed firstly at the reception when I was received with a smile by the lady on the counter...she was beatifull and sweet too. The room... More

Nice Property, clean and tidy, The advice they give to travellers was confusing, the Manager and front Office Supervisor are rude and not prepared to admit they gave incorrect information on airport transport that caused us to miss our flight. They just didn't care. Take you money very quickly. Avoid this place. Spend your money at an establishment that knows... More

We had the hotel during a three night stop over. Everything was just perfect: The room was good, the personel, the pool, the bars and restaurants and the breakfast was awesom. Definitly go there again!! More

My partner and I stayed here for one night in Dubai as we wanted a hotel close to the city and the airport. For the price we paid it was adequate, but it was marketed as a five star hotel which it most certainly was not. Everything was a little shabby, from ripped chairs in the reception, to staff who... More

It is denoted as a 5 start hotel on many websites and it certainly is quite good value for money. I was upgraded to the executive floor and also given discount vouchers for breakfast and complimentary airport pick-up and drop, which was very convenient. The staff are very helpful and attentive and are quite well trained. What is very refreshing... More

My boyfriend and I stayed for a week in October. The decor was stunning and stylish, the room was very clean...sparkling bathroom, tea and coffee facilities, bottled water replaced daily, flat screen tv and the joy of very quiet and very effective air conditioning. We dined in the hotel restaurants most nights and found the food in each to be... More