Having stayed at this hotel last year and been really impressed we decided to go back again this year and if anything it was even better. When we arrived at check in the concierge immediately recognised us which was remarkable and made us feel incredibly welcome. Our room was not quite ready and as breakfast was still being served we...
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i stayed here a few years back and really loved the location, staff and the food was lovely, I would have liked to sit on the veranda outside in the evenings with a glass of wine as it was so relaxing considering it was situated in a busy part of Deira, but as it is a dry hotel we couldn't.We...
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Dear Ms. Cork,
I would like to thank you for the nice feedback, and glad to know that you will be coming back soon to stay here during the month of April.
I have allocated your reservation, and soon will be communicating with you directly to ensure all required arrangements are done prior to your arrival.
Many thanks and welcome...
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The purpose of our travel was vacation and tourism, so read this review with that in mind. The staff at Rimal Rotana is very friendly and professional. Our flight got in at 4 AM, so I called ahead to see if early check-in was available. They said if there was a room available, they'd check us in. When we arrived,...
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I would like to thank you for your nice comments, which will be shared with the team here, and we are very pleased to know that you were very satisfied with our Breakfast Buffet selections as we are giving more attention to have varieties of food selections to meet the different tastes of our valued guests.
As you motioned about...
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I agree that the location is not the greatest but the hotel itself is just wonderful. It's modern, up to date and the rooms are exceptionally well maintained and a good size with a small kitchenette.
We were off the cruise ship early and arrived at the hotel by 10:00. The front desk offered us a room but it was...
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Thank you for the nice review you have posted on Trip Advisor, and I assure you that your comments about the team here will be shared with them to keep up their efforts to exceed our guest’s expectation.
It is one of our main values to maintain a long term relationship with our guests by delivering them with all services...
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I was staying in another hotel in the area while friends booked into the Rimal Rotana. All our meetings were held at the Rimal - basically just because it's such a nice place to be. Beautifull lobby, nice open pool area (where you actually want to go have a tan and a drink - compared to so many other hotels...
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I’m very pleased to know that you liked Rimal Rotana, and I would like to take this opportunity to thank you for the nice review posted on Trip Advisor.
Please do not hesitate to contact us to arrange for your booking during February 2012, and I hope to welcome you back personally in the not too distant future.
Kind regards,...
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This hotel changed my reservation from the one I initially made to a non-refundable, advance purchase one. Now, when I needed to cancel the reservation due to my husband's off-duty time being rescheduled, they refuse to refund...they are deceptive and out to make an extra buck. I would advise not to make a reservation here unless you are actually at...
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I would like to apologize for the delay in getting back to you as I was collecting all reservation correspondence related to your booking and after reviewing the case, I’m pleased to let you know that we will be waiving the charges considering the un avoidable Circumstances you have faced and forced you not to proceed on your vacation planned...
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I stayed for 3 nights at Rimal Rotana, room was ok, but below expectations.
Room service was awful, you hardly can find the dishes you want, instead they tells you what is available and you chose.
Next day I took salad and was below average, the soup was great though.
Hotel is dry and no entertainment (no bars or nightclubs)...
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Thank you for posting your review on Trip Advisor. I have noticed your comment on room service, which will be shared with the Team here to be considered as we are currently reviewing the room service menu to implement new one starting January 2012.
I’m pleased to know that you have enjoyed our breakfast buffet selection, and your overall experience...
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After much consideration and review reading we decided to stay at Rimal Rotana and a great choice it was. I was a bit weary at first as it is only 10mins drive from the airport but it turned out to be a wonderful trip. We only stayed for 3 nights as a stopover, but I wished I could've stayed longer....
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Dear Trip Advisor Member,
Thank you very much for your nice comments. It is flattering to read that you enjoyed your stay with us so much and that you are missing the Blueberry Muffins. Please get in touch with us and I would be more than happy to send you the recipe.
Sincerely yours
Michael Kasch - Hotel Manager
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we stayed here for 12 days.The staff was the best i have ever come across.Their 100 watt smile never faded,even during the peak super crowded Eid time.The hotel did beautiful room decoration on my husbands request since we were celebrating our anniversary.They even provided us a complimentary absolutely yummy cake.wonderful!!.The rooms & toilets were clean and well maintained.Their was a...
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Dear Trip Advisor member,
Thank you very much for taking the time to write such a fantastic review on your extended stay with us. We remember you well as you were on your Honeymoon and we had a lot of fun with the decorations that we made in your room.
Looking forward to welcome you back to Rimal or any...
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We were looking for a 4-5 star hotel that would allow a free very late check out, and would not cost the earth. The Rimal Rotana ticked all the boxes. At £100 a night, and a 4 pm check-out (we arrived at 3am) and only 10 minutes from the airport, this place was ideal. Large modern bedrooms, and one of...
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Dear Trip Advisor Member,
Thank you very much for taking the time to share your experience from your recent stay in Rimal Rotana.
We certainly appreciate your kind words which will be shared with the team.
we are delighted to read that you enjoyed a good night sleep in our King size rooms.
We hope to be able to welcome...
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282 Reviews
