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The Palace at One & Only Royal Mirage Dubai

Travelers' Choice award winner
Al Sufouh Road | Jumeirah Beach, PO Box 37252, Dubai 37252, United Arab Emirates
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The Palace at One & Only Royal Mirage Dubai
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Ranked #51 of 512 Hotels in Dubai
A recent review
5 of 5 stars reviewed 2 days ago
Belmegs Milton Keynes, United Kingdom
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999 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Milton Keynes, United Kingdom
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is an amazing hotel cannot fault anything the rooms are great and spacious pool great the staf can to do enough for you. We stayed in a gold club room and this is a must you get afternoon tea everyday which is lush who needs tea at the ritz! Evening drinks as well. The food in the restaurants which... More 

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you very much for sharing your recent stay with your family at One&Only Royal Mirage, and indeed delighted to read that you enjoyed the facilities and services provided by our dedicated team members. We are also pleased to learn that you enjoyed your afternoon tea experience. We value your comments which are shared with all and look... More 

Cannock, United Kingdom
Level Contributor
47 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

From the moment we were collected from the airport in the BMW 7 series until the moment we departed the hotel in the same BMW 7 series we had the most wonderful time. We requested a room to be available on arrival and a sea view both were provided, this made an excellent start to the holiday. I pre ordered... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Mr. Rob and Ms. Kelly, Thank you very much for sharing your recent experience at The Palace. We are indeed delighted to read that you enjoyed the facilities and services provided by our dedicated team members. We value your comments which are shared with all and look forward to welcome you back in a not too distant future. Kind... More 

Greater London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Approx. 10th visit here, still one of the most romantic & elegant hotels in the world; beautiful people who attend to all your needs, especially on the beach, where we had our glasses cleaned daily! Wide choice of high class food, warm & friendly service by all staff from check-in to check out; even during Ramadan. Can't wait for next... More 

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Ms. Pauline, It was a pleasure to welcome you back to One&Only Royal Mirage. Thank you so much for sharing your recent experience with us. We are indeed delighted to read that you once again enjoyed the facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward... More 

Birmingham, England, United Kingdom
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved it here so much last year we revisited the same 2 weeks in June. This time Ramadan spanned virtually the whole 2 weeks, no problem. Well there were issues but nothing that we did not sort out with the hotel at the time (see later). This hotel is truly 5 star. The grounds are perfectly tended, the rooms... More 

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Mr. Martin, It was a pleasure to welcome you back to One&Only Royal Mirage. Thank you very much for sharing your experience at The Palace. We are indeed delighted to read that you once again enjoyed the facilities and services provided by our dedicated team members. We value your comments which are shared with all and look forward to... More 

Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Wow just back from our 9 night holiday here. We have been many times before to this hotel the one & only royal mirage palace, my family included. We have spent many a ramadan here for our Honeymoon & anniversairys so I know it can be quiter but this is what we like. I do not know where to start,... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, It was a pleasure to welcome you back to One&Only Royal Mirage. Thank you so much for sharing the experience related to your recent stay with us. We indeed apologise if we have come short of meeting some of your expectations. Rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever... More 

London, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Home from home. We have been coming to this hotel for over 10 years now we have spent Christmas birthdays and many other occasions here. For us this is one of the best hotels in Dubai. It has everything you can wish for, amazing restaurants lovely bars, beautiful pool. The staff are second to none. The service all round is... More 

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Tilly, Thank you so much for sharing your experience years after years with your family at the hotel, and indeed delighted to read that you enjoyed once again our facilities and services provided by our dedicated team members. We value your comments which are shared with all and look forward to your return visit in a not too distant... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

big table requested, the seats are obstructed by their tree pots, and apparently that's the customers fault, as long as there is a chair, it counts. ordered the ramadan special dinner (mixed appetizers and mixed grill). the appetizers were brilliant, the grill was the worst thing you can taste (seems like left over from iftar or cooked in the morning... More 

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at The Palace. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We will endeavor to contact you personally, and hope that you will give us the... More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel nice rooms good food , they do the best steak in the beach bar and grill and supply you with ice and water for free around the pool during the day and the staff on reception are always willing to help .

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at The Palace, and indeed delighted to read that you enjoyed our facilities and services provided by our dedicated team members. We are also pleased to read that you enjoyed your dining experience at The Beach Bar & Grill. We value your comments which are shared with all and... More 

Zurich, Switzerland
Level Contributor
98 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

There is nothing really wrong with this hotel. The service is good, the rooms are good, the beds are good, the restaurant is good, the interior design is good in a classical way.. Everything is good. The only thing which is excellent are the grounds, it's spacious and very well designed. There is is however not a real 'wow' factor... More 

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Floris, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

I love royal mirage jumeirah beach, I will always come back to this hotel, the staffs are awesome I love the way they treated me and my friend we were treated like kings, their amenities are so great a specially MR damith he really made us feel at home.

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Hijas, Thank you so much for sharing your recent experience with your friend at One&Only Royal Mirage, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to welcome you back in a not too distant future. Kind... More 

Hotel Review Summarization

What travelers say

  • Gold club(17)
  • Pool area(14)
  • Afternoon tea(10)
  • Beach bars(8)
  • Arabian court(8)
  • Half board(5)
  • Very good(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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