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The Palace at One & Only Royal Mirage Dubai

Travelers' Choice award winner
Al Sufouh Road | Jumeirah Beach, PO Box 37252, Dubai 37252, United Arab Emirates
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1 room 1 guest
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The Palace at One & Only Royal Mirage Dubai
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1,019 Reviews from our TripAdvisor Community

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Traveler rating
    750
    149
    71
    33
    16
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213
552
14
54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (209)
Date | Rating
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English first
  • All months
    (1019)
  • Mar-May only
    (256)
  • Jun-Aug only
    (290)
  • Sep-Nov only
    (257)
  • Dec-Feb only
    (216)
All months
Level Contributor
57 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is a lovely hotel and we have stayed before. We opted for the Gold Club room as this gives access to the Gold Lounge which is a little haven for breakfast, afternoon tea and evening cocktails and canapés. We stayed in Ramadan and the hotel was very quiet which we did not mind at all as around the pool... More 

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Bristol, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel is set in vast grounds and split into three large buildings. we stayed in The Palace with a room overlooking the beach and sea. Room was big and very comfortable. Hotel facilities are superb and the service from the staff is second to none. We had access to the Gold Club Lounge and Micky there looked after our... More 

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OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Mr. Dave, Thank you so much for sharing your recent experience at The Palace, and are indeed delighted to read that you and your family enjoyed the facilities and services provided by our team of dedicated members. We would also like to take this opportunity to congratulate your step-sister and boyfriend on their engagement at the property. We value... More 

London, United Kingdom
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic stay from start to finish. We had a gold club room and the service in the club lounge was fantastic with drinks flowing from 18.00 - 20.00 every day. The gym is quite small. The main pool is lovely but lots of children and the adults only pool is more secluded but VERY cold! The service is excellent with... More 

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OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with your partner at The Palace, and are indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members. We are also pleased to learn that you enjoyed your dining experience at our unique dining venues. We value your comments which are... More 

Peymeinade, France
Level Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived after aircraft delays at around 2am and since we were catching another plane at 6pm they very kindly extended our check out time (noon is standard check out time) to 4pm. Our room was large and comfortable just what we needed after coming from Dhaka in Bangladesh. A welcomed 5* experience. The pool and service was excellent and... More 

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Essex
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The service and staff are what keep our family coming back! The number of excellent long serving staff mean a genuine smile on recognition. Restaurants are excellent. I have stayed in 8 other quality hotels in Dubai and still always return here.... The only minor gripe is poor WIFI, so please rectify that and it would be a 5* review... More 

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OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Terri, Richard and Miles, It was a pleasure to welcome you back at One&Only Royal Mirage. Thank you so much for sharing your experience at The Palace, and are indeed delighted to read that you enjoyed once again the facilities and services provided by our dedicated team members. We value your comments and suggestions which are shared with all... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

We thought we'd try this hotel after going to the Al Qasr hotel for many years before and also the other Jumeriah hotels along the Jumeriah beach area too. Expectations were high, having booked 'club' too as we do at Al Qasr. The standards are good, great checkin process, although once they'd realised we were club guests we went through... More 

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience related to your recent stay with us. Rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you back to demonstrate our ability to deliver services and facilities to your expectations... More 

Greater London, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely property, well maintained pools and recreation areas, very lush and green. Very relaxing stay with some welcome rays of sunshine in Febuary. The service was impeccable, food delicious, the pastries at breakfast were to die for.

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Mr. Tony, Thank you so much for sharing your experience with us, and are indeed delighted to read that you and your family enjoyed the facilities and services provided by our dedicated team members. We are also pleased to learn that you enjoyed your dining experience. We value your comments which are shared with all and look forward to... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Very traditional, outstanding!!!!! Truly incredible place !!!!! Service you will never find anywhere else in the world. Food really great!!!!! Spa facilities absolutely great!!!!! Everything is so clean, every single guest is looked after like royalty!!!!

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Ms. Lina, Thank you very much for sharing your recent experience with your family at The Palace, and are indeed delighted to read that you enjoyed so much the facilities and services provided by our team of dedicated members. We are also pleased to learn that you enjoyed your One&Only Spa experience. We value your comments which are shared... More 

Dublin
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in the one and only for 4 nights and had a simply wonderful experience, from beginning to end. We were celebrating a wedding anniversary and we were made feel like newly weds, which we are not, but it did help bring back very happy memories. All of our dealings with the staff were amazing, in particular Jamille, the... More 

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you very much for sharing your recent experience with your family at The Palace. We are indeed delighted to read that you stayed with us during the very special occasion of your wedding anniversary, and enjoyed the facilities and services provided by our team of dedicated members. We value your comments which are shared with all and... More 

London, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

For the price you have to pay, the One and Only Royal Mirage is exactly that: A dream. Luxury and wealth abundant, but not pretension, only kindness and great service. The people are so lovely and really listen to your every need. I used to frequent this place as a child, and they have always been kid friendly- A really... More 

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Ms. Samantha, Thank you very much for sharing your experience with your family at The Palace, and are indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members. We are also pleased to learn that you kept some lovely memories from your childhood vacation at the resort and delighted to welcome... More 

Hotel Review Summarization

What travelers say

  • Gold club(17)
  • Pool area(14)
  • Afternoon tea(10)
  • Beach bars(8)
  • Arabian court(8)
  • Half board(5)
  • Very good(4)
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Bathroom (12)
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Other (146)

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Room/suite (2)
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Pool/beach area (1)
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Dining (1)
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View from room (1)
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Other (7)
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