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All 471 Dubai hotels

The Palace at One & Only Royal Mirage Dubai

5.0 of 5 Resort   |   Al Sufouh Road | Jumeirah Beach, PO Box 37252, Dubai 37252, United Arab Emirates
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The Palace at One & Only Royal Mirage Dubai
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Ranked #46 of 471 hotels in Dubai
A recent review
5 of 5 stars reviewed 4 days ago
chrisb344 Northampton, United Kingdom
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774 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Northampton, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

totally recommend this hotel in Dubai as the ultimate chill out with first class service! We have visited this hotel for about 10 years and the level of service remains fabulous. We usually book gold club in the Palace which provides additional benefits - well worth the extra cost. From being met at the airport and travelling in a big... More

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Chris, Thank you very much for sharing your recent experience at the Arabian Court. We sincerely appreciate the time you have spent towards your detailed comments. Your very kind compliments towards our team members and departments will be shared with all concerned. We are indeed delighted to read that you enjoyed the facilities and services provided by our team... More

Petersfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from an extremely disappointing stay at this hotel. Having stayed here before, when it was a standard you would expect, things have certainly changed and not for the better. The hotel is now looking very tired particularly the pool and garden areas. There are far too many things to list here but the main problem is that the... More

Was this review helpful? Yes 4
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Jane Thank you very much for sharing your recent experience. We have carefully reviewed all the information you have kindly provides us, and we deeply apologise for having come short of meeting some of your expectations. Rest assured that each comment is looked into with members of the concerned teams and adjusted where ever possible. We hope that you... More

Cardiff, United Kingdom
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We were not staying in this hotel but with a friend. As we were celebrating a Birthday we wanted to do something special so we payed £101 (600DR) to sit on the hotels beach for 5 hours, all you got was a towel and as we were not hotel guests the staff ignored us. For lunch we had a sandwich... More

Was this review helpful? Yes 2
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Steve, Thank you very much for sharing your recent experience. We deeply apologise for having come short of meeting some of your expectations. Rest assured that each comment is looked into with members of the concerned teams and adjusted where ever possible. Kind regards Management Team One&Only Royal Mirage, Dubai. More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent six nights at The Palace and had a great time. Every member of staff was friendly and helpful, with cheerful 'good mornings' and offers of help. The hotel was immaculately clean and the food of an exceptionally high quality. Yes, the birds on the terrace at breakfast can be a bit of a nuisance, but... More

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Kate, Thank you very much for sharing the details of your recent stay at The Palace of One&Only Royal Mirage. We sincerely value such feedback and appreciate the time you have taken to be so detailed. Rest assured, all the concerned departments will be informed of your kind compliments. Meanwhile, we look forward to welcome you again. Kind regards... More

Manchester
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This place was the end to my honeymoon, ran into an obnoxious member of staff to begin with. Thereafter that was resolved and to my amazement i had to walk for literally 2 minutes and 12 seconds nonstop trek (i counted) from getting to my room from the lift. Imagine that!?!? Everyday around 10 times in the day? On my... More

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you very much for sharing your recent experience. We sincerely thank you for selecting to stay at One&Only Royal Mirage during the very special occasion of your honeymoon. We deeply apologise for having come short of meeting your expectations. Rest assured that each comment is carefully looked into with members of the concerned teams and adjusted where... More

Rome, Italy
Contributor
20 reviews 20 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We left Dubai 10 years ago but since longtime it was our intention to visit again the Emirates and the famous Royal Mirage. We booked a dinner at the Eauzone Restaurant. But..what an unpleasant surprise! Very close to the hotel run the highway leading to the Palm Island: loud engine noice on a 24 hrs basis!! No peace anymore on... More

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing the experience related to your recent stay. We apologise if we have come short of meeting some of your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you back... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

During our stay in Dubai which was part of our honeymoon we visited a few other hotels to go to bars or restaurants and each time we said to ourselves we were so glad we chose the One & Only Royal Mirage. The hotel's grounds are beautifully landscaped with a gorgeous swimming pool at The Palace and endless palm trees,... More

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Jessica, Thank you very much for sharing the details of your recent stay at The Palace of One&Only Royal Mirage. We sincerely value such feedback and appreciate the time you have taken to be so detailed. Rest assured, all the concerned departments will be informed of your kind compliments. Meanwhile, we look forward to welcome you again. Kind regards... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

What a beautiful hotel. I can't fault our stay in December. All staff were attentive, Olives was great for breakfast, grill bar was delish! Pool was amazing and plenty of sunbeds. There's a great sheesha bar in the hotel which had a lovely ambience. It's a very grand and glam hotel and felt like a millionaires club by 8pm. The... More

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing the experience related to your recent stay with us at the Arabian Court. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the... More

Middle England
Top Contributor
118 reviews 118 reviews
69 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed March 13, 2014

I want to give this a "better than average", but "not as good as Very Good" score... We also spent last week here in one of the Gold club rooms. We've stayed here before, in the Arabian Court, so were surprised when our room was smaller, the balcony was smaller and didn't get any sun. The bed was comfy, the... More

Was this review helpful? Yes 2
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you very much for sharing the details of your recent stay at the Gold Club of One&Only Royal Mirage, Dubai. We sincerely appreciate your very detailed comments on each area of the resort, and deeply apologize for having come short of meeting your expectations. Rest assured that each comment is reviewed with members of the concerned departments... More

London, United Kingdom
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed March 11, 2014

Stayed here for one week in the Club Room. We took an overnight flight and got to the hotel about 9.30am. Our room was not ready, as the hotel was fully booked, but we had access to our bags and pulled out our swimwear and shorts. We were taken to the club lounge for breakfast and then shown to the... More

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Raven, Thank you very much for sharing the details of your recent stay at The Palace of One&Only Royal Mirage. We sincerely value such feedback and appreciate the time you have taken to be so detailed. Rest assured, all the concerned departments will be informed of your kind compliments. Meanwhile, we look forward to welcome you again. Kind regards... More

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Additional Information about The Palace at One & Only Royal Mirage Dubai

Also Known As:
The Palace At One&Only Royal Mirage Dubai Hotel Dubai
The Palace At One&Only Royal Mirage Dubai Hotel
The Palace At One And Only Royal Mirage Dubai
Royal Mirage Dubai
One Only Dubai
One Only Royal Mirage
One Only Royal Mirage Dubai
The Palace
Royal Mirage
Address: Al Sufouh Road | Jumeirah Beach, PO Box 37252, Dubai 37252, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dubai
#17 On the Beach Hotel in Dubai
#43 Family Hotel in Dubai
#44 Luxury Hotel in Dubai
#46 Spa Hotel in Dubai
#46 Top resorts Hotel in Dubai
#63 Business Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Palace at One & Only Royal Mirage Dubai 5*
Official Description (provided by the hotel):
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. ... more   less 
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Romantic Hotel in Dubai #17 On the Beach Hotel in Dubai #43 Family Hotel in Dubai #44 Luxury Hotel in Dubai #46 Spa Hotel in Dubai #46 Top resorts Hotel in Dubai #63 Business Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
The Palace at One&Only Royal Mirage conjures the magic of Arabia, a domain where guests may wander amidst the abundant gardens or stroll amongst the meandering water features. The property is generous, with 231 guest rooms and suites, on a private beach that offers rich leisure facilities, such as the impressive temperature-controlled swimming pools, water sports centre, tennis courts, golf putting green, ‘KidsOnly’ children’s facilities and, most importantly, a tranquil haven for rest and relaxation. ... more   less 
Number of rooms
231

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