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The Palace at One & Only Royal Mirage Dubai

Travelers' Choice award winner
Al Sufouh Road | Jumeirah Beach, PO Box 37252, Dubai 37252, United Arab Emirates
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The Palace at One & Only Royal Mirage Dubai
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Ranked #44 of 500 Hotels in Dubai
A recent review
4 of 5 stars reviewed 1 week ago
Modhayan Al Khobar, Saudi Arabia
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949 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Al Khobar, Saudi Arabia
Contributor
12 reviews 12 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Being from the region, I've been use to hotels like The Palace One & Only. You kind of expect what you're about to experience and they pretty much meet your expectations, that's a good thing right? Of course it is. They serve you very well, they please you and they sure take that extra mile to make sure you're content.... More 

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Stockholm, Sweden
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Very good 3-star hotel but as 5-star, 1000 USD a night this is way below shame level. To be precise: 1) Internet - A real 5-star, 1000 USD a night hotel does not charge 100 USD/per week for internet. Sure, you get 512 kbit (which actually is only ca 400 kbit) for free but that is worthless even for reading... More 

Was this review helpful? Yes 2
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Royal Mirage is top class in Dubai. It situated in the best place in Dubai! The grounds are incredible position with plently of trees and the swimming pools are stunning and large! Excellent restraunts and outstanding staff! I have enjoyed my stay at the One and Only Royal Mirage Dubai!

Was this review helpful? Yes 1
Lugano, Switzerland
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

It was my first time in this hotel, I have to admit that it's good value for money. The beach is nice and every clients has his own umbrella or gazebo 10-15 meters far from the other one. Rooms are big, nice and clean, the service is good too. Restaurant choice is wide, I recommend the Grill & Bar Sunset... More 

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

First I must say I was a bit worried about going with all the horror stories i had heard about going to an Arab country. but let me reassure you, it must be the most relaxed Arab country ever. I did respect that I covered my shoulders when out in public, well I did for the first day then realised... More 

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Cumbria, United Kingdom
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Second time of staying and not disappointed good central location for getting around Dubia. Great piece full beach no racket or carry on,s Very clean and prestine throughout and the staff in all departments are most helpful. Easy walking to heDubi marina and many more nearby venues. Beach staff very attentive supplying water and fresh fruit.

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OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Mr. Phil. Thank you so much for sharing your recent experience, and indeed delighted to read that you once again enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management... More 

Channel Islands
Contributor
13 reviews 13 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I found this hotel to be a little disappointing. We usually stay in Four Seasons resorts and hotels, but thought we would try the One and Only assuming it would be on par. It wasn't. We arrived early off a night flight, check in was less than welcoming, no effort was made to allocate our room even a little earlier... More 

Was this review helpful? Yes 3
Manchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed as a couple and it was was excellent. Spa was very good. Rooms spacious and comfy. Loved it! It was a great venue for couples and the pool area was good. Chilled and luxurious at the same time.

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OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Ms. Helen, Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only... More 

Park City, Utah
Top Contributor
235 reviews 235 reviews
123 hotel reviews
163 helpful votes 163 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was disappointing and overrated. The service is the achilles heel here as the property is very nice. The redeeming quality of the resort is access to the great restaurants there. The rooms are nice but the service was not great and sometimes inappropriate. Wifi was terrible and cell reception in the room was bad. I was taken back... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We will endeavor to contact you personally, and hope that you will... More 

Waxhaw, North Carolina
Contributor
20 reviews 20 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Nice Hooka and nice view Haven't stayed at hotel but ate at the restaurant and had some drinks and was really nice view, Went with friends and all were happy wit orders, I took so many pictures if Rolls R cars parked and Lambos outside

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal... More 

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