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The Palace at One & Only Royal Mirage Dubai

Travelers' Choice award winner
Al Sufouh Road | Jumeirah Beach, PO Box 37252, Dubai 37252, United Arab Emirates
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The Palace at One & Only Royal Mirage Dubai
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Ranked #50 of 509 Hotels in Dubai
A recent review
4 of 5 stars reviewed yesterday
Floris_71 Zurich, Switzerland
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987 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Zurich, Switzerland
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed yesterday NEW

There is nothing really wrong with this hotel. The service is good, the rooms are good, the beds are good, the restaurant is good, the interior design is good in a classical way.. Everything is good. The only thing which is excellent are the grounds, it's spacious and very well designed. There is is however not a real 'wow' factor... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for one week with my husband.Purpose was to visit the Gold and diamond park.The hotel was nice with good food.drink were expensive but nice.We stayed on half board basis.Not many hotels do All inclusive in Dubai.Service was good.Lots of eastern European staff.Room was lovely ...clean and shower was powerful.Room service was good and hot food when arrived.Beds comfortable and... More 

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Jojo, Thank you very much for sharing your experience at The Palace with your partner, and indeed delighted to read that you enjoyed our facilities and services provided by our dedicated team members. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team... More 

Dubai, United Arab Emirates
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 1 week ago

I had iftar then we decided to go for the palace shisha lounge at One & Only hotel when I called the reservation they informed me that no booking except for 10+ packs and there is a must take food package for that, so first come first served bases we went there and wanted a table for 8, the staff... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Mohamed, Thank you very much for sharing your recent experience at the Shisha Courtyard. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We will endeavor to contact you personally, and hope that you will give us... More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The minute I arrived I fell in love with this Hotel. From the perfect check in to the last minute I enjoyed every moment at this magical hotel. The staff ll try to trat you like a Royalty. The first time I go to a hotel where the Reception staff service is outstanding. Also the Bell boys are always there... More 

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent stay at The Palace, and indeed delighted to read that you enjoyed so much our facilities and services provided by our dedicated team members. We value your comments which are indeed shared with all and look forward to welcome you back in a not too distant future. Kind Regards Management... More 

Edinburgh, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked to visit Dubai as a stop over on way to Mauritius. This place ensured that our that our honeymoon got off to a great start, hotel was spotless, staff were friendly and attentive, breakfast was superb and the hotel grounds were beautiful. I will definitely visit Dubai again as there is lots to see/do and will undoubtedly book this... More 

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with us for such a special occasion, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind... More 

Dubai, United Arab Emirates
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We chose this hotel to stay for a couple of nights to celebrate our anniversary and we stayed in the Arabian Court. We were enchanted by the magic of this place from the moment we entered our room which was decorated with a rose petal heart on the bed and a beautiful bouquet of flowers from the Manager. There was... More 

Was this review helpful? Yes 2
London, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is one of the most amazing I have ever been to, we have been twice now for Chirstmas and New Year and it is just spectacular. The Christmas festivities they lay on for the family is the best I have ever seen anywhere, just unreal, for kids its just a dream, they walk away with presents galore and... More 

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OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience for the second time with us over the festive period, and indeed delighted to read that you and your family enjoyed once again our facilities and services provided by our dedicated team members. We value your comments which are shared with all and look forward to welcome you back for... More 

london
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited this hotel in June 2015 for 4 days which was the start of our honeymoon. From the moment we arrived at this hotel we were made to feel like royalty. The staff were incredible we didn't have to lift a finger and nothing was too much trouble for them. We stayed in The Palace and the room was... More 

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with us for your honeymoon celebration, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return visit in a not too distant future during the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my fourth visit to this hotel. After the first three visits, I simply wouldn't have considered going to any other hotel in Dubai, irrespective of cost. I feel slightly different now. Whilst it was still beautiful, there were some factors that bothered me. Prior to our visit, our travel agent e-mailed highlighting this was our fourth visit in... More 

Was this review helpful? Yes 4
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Suzy, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We will endeavor to contact you personally, and hope that you will... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Loved every minute of our stay at the O&O, couldn't fault a thing the hotel staff are extremely helpful and friendly, the restaurants are lovely and the hotel itself is beautiful. Hotel staff went over and above to ensure our honeymoon was perfect and we cant wait to come back already! Thanks again x

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience with us for such a special occasion, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind... More 

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