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The Palace at One&Only Royal Mirage Dubai

Travelers' Choice award winner
5.0 of 5
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Al Sufouh Road | Jumeirah Beach, Dubai 37252, United Arab Emirates
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1 room 1 adult
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The Palace at One&Only Royal Mirage Dubai
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1,097 Reviews from our TripAdvisor Community

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Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed in this hotel for 6 nights. In general the hotel is very good. There is a good variety of restaurants and the "local" staff is extremely friendly. We booked a room in the Gold Club which gives you acces to a private lounge area where you can enjoy complimentary drinks and snacks. Lounge staff is once again very friendly... More 

Helpful?
Thank Weegschaal
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience at The Palace, and are indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members. As you stated, the noise created at times by nearby leisure crafts or private yacht in the proximity of the Marina is one we attempt to monitor... More 

Paris, France
Level Contributor
46 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Apparently It is confusing for a travel Agency to understand that there could be more than one One and only hôtel on the beach in Dubaï. But there is. We wanted The Palm and were booked at the Palace. The price of the later is half of the former, but the beds were the less confortable and the room carpet... More 

Helpful?
1 Thank Did D
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Stupid policies like you can drink and SMOKE by the pool but can't get a plate of fresh fruit and when they are making an exemption and after a long fight you get it it looks and taste like crap. No minibar refill in 2 days Need to call the reception to refill the shower gel. The staff is very... More 

Helpful?
3 Thank Peter G
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Mr. Peter, Thank you so much for sharing your experience at The Palace. We indeed apologise if we have come short of meeting some of your expectations. Rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you back to... More 

keston
2 reviews
5 of 5 stars Reviewed 1 week ago

This was our 7th visit and as always staff looked after our every need as they do with every guest. The grounds,pool and beach areas are spacious so never feel intrusive.Plenty of restaurants choices with excellent food and service.

Helpful?
Thank wardyward
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, It was a pleasure to welcome you once again at The Palace of One&Only Royal Mirage. Thank you so much for sharing your recent experience and indeed delighted to read that you enjoyed the resort facilities and services. We are indeed pleased to read that you appreciated our grounds throughout 65 acres of lush landscaped gardens, our spacious... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

An excellent hotel with great staff and quaility through out.You are treated to supurb service and nothing is too much trouble, would come back. The royal Mirage has excellent resturants with many variants and all deliver great service and quailty of food. The beech is never over crowded and the pool staff cannot do enough for you.

Helpful?
Thank stevedowdle
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Mr. Steve, Thank you very much for sharing your recent experience at The Palace, and are indeed delighted to read that you enjoyed the facilities and services provided by our young dedicated team members. As you mentioned, our team does make a difference by consistently providing genuine care and unformatted service to ensure each guest a memorable stay. Our... More 

Tiverton, United Kingdom
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We came here after 3 nights in the desert at the Al Maha resort and had a wonderful stay. This was our first visit to the country and after the splendour of the desert we thought the city would be busy. It was but the hotel was an oasis of calm. We had a great room although we spend most... More 

Helpful?
1 Thank 22Nigel22
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Mr. Nigel, Thank you so much for sharing your recent experience at The Palace, and are indeed delighted to read that you enjoyed the resort facilities and services provided by our dedicated team members. We concur with you that our resort, featuring 65 acres of landscaped gardens complimented with a kilometre of exclusive beach and spacious pools, is a... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at The Palace to celebrate our Engagement, and this really is a fantastic hotel. It's glamorous, exquisite, has fantastic choices of restaurants, pools or beach. Staff are wonderful. Location in Dubai is excellent for exploring the Marina or the Palm. Service and rooms etc are all excellent. This really is top notch and a great place to stay.

Helpful?
Thank Kathholloway
OORoyalMirage, Owner at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Ms. Kath, Thank you very much for sharing your experience at The Palace. We are indeed delighted that you selected our resort for a very special occasion of your engagement celebration. We would also like to take this opportunity to congratulate you on achieving another milestone in your life. As you stated, our team does make a personal difference... More 

Arundel, United Kingdom
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stopped in Dubai at The Palace for two nights on route to Sri Lanka. I wish we had stayed a bit longer. Room, location, staff were all outstanding. Food was excellent but information in the sheet given to you was incomplete/not always correct. Booked the Rotisserie and on arrival found it was a buffet which was not mentioned or what... More 

Helpful?
Thank Rodkoi
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at The Palace, and are indeed delighted to read that you enjoyed the resort facilities and services provided by our team of young dedicated members. We are indeed pleased to read that you appreciated the comfort of our rooms and suites, all have been refurbished and enjoyed your dining... More 

Bristol
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First trip to Dubai, was concerned that we would not like it; I thought there would be too many rules, huge packed hotels and too much 'keeping up with the Jones'... I was wrong! We loved it! We were advised to try this hotel as we wanted a quiet, unassuming luxury hotel; One&Only was perfect! Check in was fast and... More 

Helpful?
1 Thank NickiWBristol
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Mr. Nicki, Thank you so much for sharing your experience at The Palace, and are indeed delighted to read that you enjoyed the facilities and services provided by our team of dedicated members. We are also truly grateful to read that you appreciated our refurbished Arabian styled rooms and enjoyed your dining experience at our wide restaurant selection including... More 

Dublin, Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel in Nov-15 for 3 nights. This was our beach stay at the end of 2.5 weeks travelling in Japan and we knew we wanted to choose somewhere that we could really relax and stay put. We did a fair amount of research before choosing, given a stay in Dubai is by no means a cheap... More 

Helpful?
Thank LesGallivants
OORoyalMirage, Manager at The Palace at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at The Palace, and are indeed delighted to read that you enjoyed our resort facilities and services provided by our team of dedicated members. We are indeed pleased to read that you appreciated the comfort of our Arabian styled rooms and suites, all have been refurbished and enjoyed your... More 

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