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The Palace at One & Only Royal Mirage Dubai

Travelers' Choice award winner
Al Sufouh Road | Jumeirah Beach, PO Box 37252, Dubai 37252, United Arab Emirates
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The Palace at One & Only Royal Mirage Dubai
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Ranked #51 of 502 Hotels in Dubai
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966 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is so beautiful everywhere - the entrance, reception foyer, restaurants, bedroom ( ours a Superior Deluxe room, King), poolside and even the meandering hallways.It also has a very friendly staff, led by a hardworking, visible management. The pool is huge and wonderfully landscaped, surrounded by pairs of loungers under large sunshades, all positioned so as not to be... More 

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Geneva, Switzerland
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 1 week ago

Spending a few days in this hotel. We can not even talk on the beach due to the noise of about 40 jetskis and boats in the sea. I will never come back to this hotel. Such a shame as the hotel is really nice. I certainly dont advise anyone who would like to rest to stay in this hotel.

Was this review helpful? Yes 4
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Arno, Thank you very much for sharing your experience related to your stay with us. We indeed apologise for the noise disturbance on the beach and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you back in a... More 

Barnstaple, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent 5 nights at the Palace at the One & Only and what an amazing experience it was!. We treated ourselves to a room in the Gold Club which is well worth paying the extra for as it included separate check in and reception / afternoon tea / drinks and nibbles in the evening and an attention to detail... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal... More 

Essex, UK
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we had 4 days here in April and had the most wonderfully relaxing stay. You feel as if you are the only people staying at the hotel (although having said that it's easy to make friends by the pool or the bar). It has a wonderfully exclusive feel and sense of calm. We were on the half board option which... More 

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you very much for sharing the details of your recent stay. We are delighted to read that you enjoyed our facilities and services, and apologise if we have come short of meeting your expectations with regards to the half board option. Rest, assured that each comment is reviewed with members of the concerned teams and adjusted where... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from an amazing week at this hotel and I can say this hits over 100% I can’t recommend this hotel enough. We flew with Emirates and from collection from the airport to our return collection home everything was very well organised . The hotel is fabulous we were in room 217 it was lovely and so... More 

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Ms. Maria. Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all. It is unfortunate that you had to leave us soon, but we look forward to welcome you again.... More 

Dubai
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Decided to try this afternoon tea for my daughter's birthday, after reading some fair reviews. Unfortunately, this was at best OK. The price draws you in and seems like a good deal but it's a false economy. If I had the choice again I would definitely spend the extra dirhams and opt for Al Qasar afternoon tea - which I... More 

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OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing the details regarding your afternoon tea experience for your daughter’s birthday. We indeed sincerely if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We will endeavor to contact you personally, and hope that... More 

Kingston upon Thames, United Kingdom
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I came over last month for a few days I mix of business and pleasure...and decided to try the One and Only. I really enjoyed my stay...the rooms were excellent with a good mix of space and facilities. The pool bar and the restaurants served good food and the service great...not too attentive but friendly and helpful. Unfortunately I had... More 

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OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all. It is unfortunate that you had to leave us soon, but we look forward to welcome you again. Kind... More 

Zurich
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I wrote about the One & Only already last year. Nevertheless I wanted to add on some points that even improved. The Wifi is now free and even on the beach one has still a pretty good connection. The restaurants remain top class. Eauzone, Celebrities and Nina were the ones we had dinner this time. All with great food and... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal... More 

Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We travelled to the one and only royal mirage, Dubai on 20th April 2015 for 1 week staying in the palace on a half board package. This hotel is very beautiful and the grounds are kept immaculate. From the checking in process all staff interaction was faultless and professional. The pool area Is very tranquil, there is no looking for... More 

Was this review helpful? Yes
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Ms. Jenna Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only... More 

Marbella, Spain
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We came back to this hotel after 15years, and found that is was still as lovely as it was then. The staff were amazing, nothing was too much trouble.The restaurants were really nice, good food and service. We loved the Jetty, and the Bar and Grill. Breakfast was really good, loads of choice. The beach and pool were really nice,... More 

Was this review helpful? Yes 1
OORoyalMirage, Manager at The Palace at One & Only Royal Mirage Dubai, responded to this review

Dear Naida, Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed, once again after 15 years our facilities and services provided by our team of dedicated members. We value your comments which are indeed shared with all and look forward to your return visit in a not too distant future. Kind Regards... More 

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