First the good points, The staff were lovely and as our travel agent Kenwood Travel had over hyped the hotel and assured me they would let the hotel know I was celebrating a birthday, I was dissapointed when they had not kept their word, after voicing my concerns, Edward at the front desk was charming and resolved the situation. The... More

I have stayed at the hotel last Jan and this Jan 2012 i stayed for 5 days. Once again i had a great experience, friendly staff clean room with 5 star luxury. In fact they gave me the same room as last year which was avery nice touch with great views. The room was spacious plenty of room for the... More

Stayed twice at The Palace One and Only in Dubai. Once for business and because I liked it so much, a second time for leisure. For me the best location in town. Suberb interior design with various influences, splendid food, charming staff and a very nice hangout during the evenings. At night other non-guest frequent the bar to relax and... More

This is the best hotel I've ever stayed in. Me and my wife stayed here for two nights and we loved everything about this hotel. The rooms are huge and the bathrooms are fantastic. Everything from the layout, service, food, choice of bars to the beach is worth a special mention. The quality of service is immaculate. The choice of... More

We returned to the Palace for our second visit at the end of November with our two young children, and were certainly not disappointed. The quality of service remains immaculate throughout. Beach Bar Grill and Restaurant and Eau Zone remain our favourites, and they always catered for our two year old daughter, Staff are extremely friendly and excellent with the... More

I stayed at the hotel with my daughter for about 12 nights over the Xmas break. I really couldn't have asked for more. The hotel was full and they still managed to handle things at breakfast really well. The location was fantastic. Almost everything was on our doorstep because the Dubai Mall was so close. We ate amazing food in... More

We have stayed in Dubai many times, but this has been the best! We stayed in a Superior Gold room. From our greeting on our arrival we knew we had booked somewhere exceptional. All the Gold lounge staff were attentive, friendly and professional, nothing was too much bother. When outside, the pool and beach staff were helpful and friendly, always... More

My husband recently took me here for my 30th birthday as staying at a One&Only resort was something that I have always wanted to do. As I am pregnant it seemed like the ideal location to go as we both love Dubai. However on arrival the resort as expected was beautiful, however for a chain such as One&Only there were... More

I am by now a regular at this hotel, as I find it stunning in every detail, with generally attentive service, clean, with good food and greatly located. Unfortunately my last visit to Tagine restaurant was one of the worst restaurant experiences in the past 10 years. The Beach Grill: Fantastic meat quality, extensive wine list, great atmosphere, quiet, sea... More