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Habtoor Grand Resort & Spa

5.0 of 5 Al Sufouh Road, Dubai Marina, Jumeirah Beach | PO Box 24454, Dubai, United Arab Emirates
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#170 of 478 Hotels in Dubai
1,406 Reviews 4 of 5 stars
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Habtoor Grand Resort & Spa
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Habtoor Grand Resort & Spa
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1,406 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Swansea, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Just returned from spending 10 days at this resort with my wife.. Was a little bit worried after reading some bad reviews before travelling, shouldn't hav worried at all..... Yes there are some refurbishment works going on, hardly noticed anything... Friendly staff, spotlessly clean, pool areas safe and clean... Ideally located for beach and marina area...Restaurants in hotel a bit... More

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Tehran, Iran
Top Contributor
51 reviews 51 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

this hotel is one of the best hotels in Dubai,the area is so extended and you can search for hobbies and also clubs,the staff are so kind and clean.it is near in marina area so you can walk to jbr walk and next attractions but far from center of city.also you can enjoy from beach club and various clubs in... More

Was this review helpful? Yes 1
HabtoorGrand, General Manager at Habtoor Grand Resort & Spa, responded to this review

Dear Guest, Thank you for your great review and the five star rating! We are very happy to read that you have enjoyed your stay with us , found our hotel one of the best in Dubai, also that our staff were kind. We hope that you repeat your visit very soon to see all the improvements completed since March.... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Really disappointed. We were driving me and my girlfriend, as soon as we reached the hotel Habtoor the guy on the security guided us for the parking, we parked our car and asked from the basement for the instruction to the underground bar, the guy instructed the way, till this time no one gaved us valet parking and we left... More

Was this review helpful? Yes 2
HabtoorGrand, General Manager at Habtoor Grand Resort & Spa, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor We sincerely apologize for the mishandling of your arrival to our underground pub. All of our diners and in house guests enjoy complimentary valet parking service. This matter has been addressed with our Safety Managers so as to ensure no recurrence in the future. We hope you give us another... More

Hertford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel, wasn't too keen on breakfast choices but that's my only complaint. Rooms were immaculate and comfortable. A little expensive for a drink but guess that was going rate for Dubai I'm general. Would definitely return.

Was this review helpful? Yes 3
HabtoorGrand, General Manager at Habtoor Grand Resort & Spa, responded to this review

Dear Guest, Thank you for your recent review on TripAdvisor. We took note about your breakfast experience , our executive chef will work with his culinary team to enhance the breakfast choices. We are happy to hear that you found our room immaculate and comfortable. We hope you give us another try soon , assuring you of our top service... More

Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading some reviews, I was a little concerned but after my stay I am happy to say that it is a brilliant hotel and doesn't deserve some of the comments left. My husband and I stayed for a week and had our room upgraded to a Luxury Tower Sea View room on arrival. The room was lovely, a really... More

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HabtoorGrand, General Manager at Habtoor Grand Resort & Spa, responded to this review

Dear Guest, Thank you for posting your review about our resort on TripAdvisor. I am delighted to learn that you enjoyed your recent stay with us and were pleased with the facilities and service of our staff members. All your positive comments are greatly appreciated, and they will serve to drive us forward to continue to make every effort to... More

Carmarthen, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent hotel, with many facilities within the resort. stayed in a tower room, it was very clean and the service from the staff was brilliant; they were very welcoming and hardworking. Only concern was that the WiFi wasn't free. Overall wonderful experience.

Was this review helpful? Yes 1
HabtoorGrand, General Manager at Habtoor Grand Resort & Spa, responded to this review

Dear Guest, Thank you for your recent review on trip advisor. We are delighted that you found the hotel excellent and our staff welcoming and hardworking. All your positive comments are greatly appreciated, and they can only push us further forward to deliver excellent service to all our guests We are currently studying other options and packages for our Wi-Fi... More

Dubai, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been in that Hotel in Aug 16th, in that time they were doing a renovation and re decoration for the main reception , lobby and restaurant. they have 2 swimming pool, one is big and the second one in the other tower with bar. Location is fantastic 10 minutes by walking you will be in JBR, quite Hotel... More

Was this review helpful? Yes 3
HabtoorGrand, General Manager at Habtoor Grand Resort & Spa, responded to this review

Dear Guest, Thank you for your recent review on TripAdvisor. We are happy to read that you found our location fantastic and reception staff friendly! It was a pleasure having you with us in August. We hope you repeat your visit soon, assuring you of our top service and attention at all times. Kind Regards, Peter O’Connor General Manager More

Leicestershire
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a little concerned about some previous reviews about garden rooms I had booked. Prepared to look see and if necessary challenge we were pleasantry surprised to be instantly upgraded to a refurbished tower room with corner sea views without even asking. The notorious noisy disco in a tented area nearer the beach was out of action as it... More

Was this review helpful? Yes
HabtoorGrand, General Manager at Habtoor Grand Resort & Spa, responded to this review

Dear Guest, Thank you for your 5* review! We are delighted to hear that we have exceeded your expectations , also that you enjoyed the complimentary upgrade to our magnificent tower sea view rooms. We shared your positive comment with our culinary team who were excited to know they managed to please your taste buds in our award winning restaurant... More

Berwick upon Tweed, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

This really is a superb Hotel, and will be even better when the renovations are finished,( if the New lobby area is anything to go on) On arrival at 1-00am the staff could not do enough for me.My room was brilliant, with sea view overlooking the Palm. Could not fault the service in anyway, and I must mention The POLO... More

Was this review helpful? Yes
HabtoorGrand, General Manager at Habtoor Grand Resort & Spa, responded to this review

Dear Guest, Thank you for your superb review! We are very happy to read such great comments from a savvy traveler as yourself. Just to share the news with you , we opened our doors to our new lobby and all comments are excellent. We really wish you can come and see for yourself in the near future. Hope when... More

Dubai, United Arab Emirates
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I went and I felt that the hotel estate was a calm oasis away from the hustle, bustle, and ridiculous construction outside it's doors. The beach is a far walk from the pool area, and with more construction inside it gets hard and hot to go to. However, the water sports at Náutica 1992 were top notch... More

Was this review helpful? Yes 1
HabtoorGrand, General Manager at Habtoor Grand Resort & Spa, responded to this review

Dear Guest, Thank you for your recent review on TripAdvisor. We appreciate your positive comments about Nautica 1992 Water Sports, we definitely value them as partner with our hotel for a long time. With regards to the beach , we are pleased to inform you that there is a plan in process to address the issue of distance, it will... More

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Additional Information about Habtoor Grand Resort & Spa

Address: Al Sufouh Road, Dubai Marina, Jumeirah Beach | PO Box 24454, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Habtoor Grand Resort & Spa 5*
Number of rooms: 446
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Also Known As:
Habtoor Grand Resort And Spa
Habtoor Grand Dubai
Habtoor Hotel Dubai
Habtoor Dubai

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