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Habtoor Grand Resort & Spa


Hotel class 5.0 of 5
Al Sufoud Rd, | PO Box 24454, Dubai, United Arab Emirates
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Reviews you can trust

71% Recommend
4.0 of 5 stars 333 reviews
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By trip type
All (333)
[ Date ] [ Rating ]
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2 of 5 stars
briangbg   2 contributions
dubai
Nov 24, 2009 | Trip type: Family New
0/1 found this review helpful

We arrived at the hotel at around10 or 11 am dubai time and the first thing that went wrong was that they couldn't find the reservation. The reason behind that??? We still don't know it due to the rude reply that we got from Jophin at the reception ' i don't know sir, you can wait there and i will... more

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2 of 5 stars
nadalert   16 contributions
Dublin, Ireland
Nov 23, 2009 | Trip type: Family New
0/1 found this review helpful

I have just returned from the Habtoor after a week stay with my family. The hotel looks great-beautiful beach and pool areas and good choice of restaurants. The big down side to this hotel is the service. I usually would not complain about waiting for dinner etc., but when its is everyday and you are waiting for at least 30... more

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3 of 5 stars
bongo1Hants   1 contribution
hants
Nov 20, 2009 | Trip type: Family New
0/1 found this review helpful

thought the hotel was more 3 or 4 star. the rooms we had which overlooked the outside pub which was very noisy and went on late. Sunbeds where a bit tired and the food at the pool was very average and all served with chips. The cost of a diet coke was shocking. Very pushy in the pub at the... more

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5 of 5 stars
Slawon   15 contributions
Moldova
Nov 19, 2009 | Trip type: Couples

We enjoyed our HONEYMOON at the Habtoor Hotel. Talking about the location: it was the best beach hotel in the area called Dubai Marina. The zone is totaly new and the hotel's beach is the best in the area (we visited some good hotels). The service was 100% high. The room was very nice, with big nice bathroom, with a... more

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5 of 5 stars
avrazvanc   4 contributions
Romania
Nov 15, 2009 | Trip type: Family

We stay at this hotel 5 nights, and everything was perfect. We arrive at 8 o'clock in the morning and although check in is at 14 o'clock, they made for us, to get the room at 9:30 because we have a small child with us; Also they change the last day breakfast (because our flight at departure were at 8... more

Management response from
Habtoor Grand Resort and Spa, Hotel Manager

Dear Sir & Madam, It is a real pleasure reading your review, it is much appreciated. We are so pleased to read that your stay and experience was fantastic. Especially with regards to the services which were offered to you by our club lounge team, I must admit that they did an excellent job and I will definitely forward your...

Amazing Stay
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5 of 5 stars
azemo   1 contribution
Kuwait
Nov 12, 2009 | Trip type: Business

I like the hotel over all, The Room was Excellent, the service was very good, only the area have some constructions near by. more

Management response from
Habtoor Grand Resort and Spa, Hotel Manager

Dear Valued Guest, Thank you very much for staying at the Habtoor Grand Resort & Spa and for taking the time to share your comments regarding your recent stay in our hotel. Due to the comments and suggestions from our guests, we are continually able to improve our high level of quality and service. We are delighted to hear that...

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3 of 5 stars
LPT4   1 contribution
London
Nov 11, 2009 | Trip type: Business, Couples

Good hotel, good service. Nice rooms, the beds were very comfortable and pillows delicious! however, the charges in the hotel were unbelievable. We were in Dubai, initially for work reasons, then decided to stay a few extra days holiday. The hotel charged £100(!) for one weeks internet access, which wasn't even wireless in the room. ( i would not have... more

Management response from
Habtoor Grand Resort and Spa, Hotel Manager

Dear Valued Guest, Thank you very much for staying at the Habtoor Grand Resort & Spa and for taking the time to share your comments regarding your recent stay in our hotel. Due to the comments and suggestions from our guests, we are continually able to improve our high level of quality and service. It was a pleasure to learn...

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4 of 5 stars
Rachel8878   3 contributions
Glasgow
Nov 10, 2009 | Trip type: Family

I stayed in a twin room with my sister for four nights. I upgraded to club before we both flew out. The serviced they provided was fantastic. We had use of their club lounge wich was excellent for breakfast (your own chef to cook you an omelette), afternoon tea and free alcoholic drinks for two hours in the evening. I... more

Management response from
Habtoor Grand Resort and Spa, Hotel Manager

Dear Ms. Rachel, Thank you very much for staying at the Habtoor Grand Resort & Spa and for taking the time to share your comments regarding your recent stay in our hotel. Due to the comments and suggestions from our guests, we are continually able to improve our high level of quality and service. We are delighted to hear that...

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3 of 5 stars
TeddingtonTravels   1 contribution
Teddington
Nov 9, 2009 | Trip type: Business

Business trip started off on the wrong foot with a half hour queue for check-in. Was placed in the 'resort rooms', which are more like a Meditteranean holiday location, not like the towers rooms which make the hotel look like other 5* Dubai hotels. All OK generally, so if you get a good rate, nice hotel, but service lacks efficiency.... more

Management response from
Habtoor Grand Resort and Spa, Hotel Manager

Dear Valued Guest, Thank you for your comments from your recent stay at Habtoor Grand Resort & Spa. All guest feedback helps us to identify where to improve our services and facilities; we certainly appreciate your comments. It was a pleasure to learn that in general you enjoyed our hotel & of course very concerned to learn that your experience...

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5 of 5 stars
natasha23   4 contributions
london
Nov 8, 2009 | Trip type: Friends getaway

Absolutely loved this hotel, I couldn’t of had a better stay, the rooms, the staff, the location, the beach, the food was all amazing. Having gone with my best mate, we were looking to have a get away in a nice hotel and were definitely impresses. We had breakfast buffet, which had a large variety of foods. The rooms were... more

Management response from
Habtoor Grand Resort and Spa, Hotel Manager

Dear Sir & Madam, Thank you very much for staying at the Habtoor Grand Resort & Spa and for taking the time to share your comments regarding your recent stay in our hotel. Due to the comments and suggestions from our guests, we are continually able to improve our high level of quality and service. We are delighted to hear...

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Habtoor Grand Resort & Spa Also Known As

  • Habtoor Grand Hotel
  • Habtoor Grand Dubai
  • Habtoor Grand Resort
  • Habtoor Hotel Dubai
  • Habtoor Grand
  • Habtoor Grand Resort Spa
  • Habtoor Dubai
Address: Al Sufoud Rd, | PO Box 24454, Dubai, United Arab Emirates