Business trip started off on the wrong foot with a half hour queue for check-in. Was placed in the 'resort rooms', which are more like a Meditteranean holiday location, not like the towers rooms which make the hotel look like other 5* Dubai hotels. All OK generally, so if you get a good rate, nice hotel, but service lacks efficiency.... more

We had a brief 3 night stay on the return leg from Aus. The ocean front room gave a great view of the habour area. The room standard was excellent, all the amenities were well explained by the hotel staff on arrival. A number of communications were posted under our door during the stay and a call was made to... more

I had a trip with my wife to different places and the Habtoor Grand Resort & Spa was one of our stops. We were bit scared when we chose the place due to many bad reviews we saw on the site, however when we arrived there everything changed. Starting with the extremely huge and sophisticated lobby, to the unique uniforms... more

Due to some of the bad reviews we had read we were rather nervous about what to expect here, but we arrived in the early hours of 19th October. Dealt with efficiently by Reception, received a welcome drink while paperwork processed. Unfortunately they didn't seem to realise we had a Club Room, but it was dealt with smoothly and we... more

I have just returned from a week in Dubai staying at the above hotel. I have visited Dubai many times in the last 10 years and stayed at many 5 star hotels - this is definitely not the same standard. The rooms are fine and the pool area with a water slide for the kids is good but that's where... more

I've stayed in Habtoor Grand htl 14-24/10/09 & it was my second stay in this wonderful hotel. I'd like to thank all staff for their work & for their willing to make the guests happy & relaxed. The staff on reception is very proffecional. I'd like to point out Mr Puma. My experience in Elixir SPA was also very good,... more

We're sitting in the airport on the way home after 6 nights at the hotel. We had to get moved after the first night as our room (324) had patio doors right onto the Horizon pool area which is used for a late night entertainment until 2AM 6 nights out of 7. This music is modern 'dance' music with strong... more

Having stayed here for 5 nights then on to the Atlantis for 2 nights, I give the Habtoor full marks in every category (except for the music in the Horizon bar). I only looked at some of the reviews after I had booked, and was a bit apprehensive on arrival. I can only say that those who had a negative... more

The hotel is excellent value for money with a fantastic location. more