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Habtoor Grand Beach Resort & Spa Autograph Collection

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Al Falea Street | Jumeirah Beach Residence, Dubai, United Arab Emirates
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Habtoor Grand Beach Resort & Spa Autograph Collection
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1,960 Reviews from our TripAdvisor Community

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Berkshire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Habtoor Grand in January 2016. Having read some of the previous reviews about how noisy the hotel I was a bit nervous about our stay with a baby and preschooler who need their sleep! I decided to email Stacey Kurzendorfer raising my concerns prior to our trip and it turns out it was one of the... More 

Helpful?
2 Thank KMFL14
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest Thank you for your very thorough review and positive comments about a number of our staff. As a General Manager, it is very rewarding to hear that the efforts of our hotel team are recognized in providing excellent service. We will certainly look forward to welcome you back again next year or whenever you travel from the U.K.... More 

Muscat, Oman
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

insufficient number of staff and poor training of them Night club very close to hotel and very noisy till early morning hours long time for check-in and check-out not to be considered as a 5 star hotel service provider

Helpful?
2 Thank nad a
HabtoorGrand, General Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you for your comments which were discussed and raised personally by me with our Management Team. On review, it appears that you were met with by several members of our staff while still in-house who did their best to resolve your various issues, including providing special attention on your departure. Nevertheless, we do value your feedback have... More 

Royal Tunbridge Wells, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

An ideal place to re-energise and relax with the help of attentive and professional staff. Excellent service all round - and in particular from Beth in reception and Mr Subu in the Al Dhiyafa restaurant. Might make this an annual winter get-away for topping up vitamin D levels! The Habtoor has everything good for one's health, mind and body.

Helpful?
1 Thank Shani P
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, I am delighted that you were able to re-energize and unwind with us. We are delighted to hear that you had such excellent service and we will forward your comments to the staff you mentioned It is very rewarding to hear that you found our hotel to be good for your health, mind, and body! We hope to... More 

Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Loved, Loved, Love it! Going to Dubai was the best Birthday celebration I had with the woman who birthed me! Our first night at the Habtoor, I enjoyed what I claimed my own fireworks display over the Sea watching this delight from my balcony. I read several negative reviews about the food and staff and non of them is true.... More 

Helpful?
Thank Divinelyme
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you very much for your descriptive review. I do hope that your mother enjoyed the hotel as well. It is a delight to hear how much you enjoyed our food, views of the Marina, water aerobics, and our iconic camel burger (which I have also savored). It is great to hear that you enjoyed the services of... More 

March, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Beyond my expectations. Excellent service, locations has it all! Fourth time going back absolutely recommend this hotel! The beach is perfect and the pool is amazing! The slide is appealing and the pool is clean! The outside rooms are immaculate and the life guards are a laugh. The dancing part is funny and is very child friendly! Best hotel

Helpful?
Thank AmelliaSindle
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, I am delighted to hear that you enjoyed our live animation and our beach and pool facilities. Our child's and adult water slides are enjoyed by adults and children alike. I hope we can welcome you back again soon for another relaxing stay. Sincerely, Stacey Kurzendorfer | Director of Business Excellence | Habtoor Grand Beach Resort More 

Lake Orion, Michigan
Level Contributor
54 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Absolutely loved the location. The Mall is close, the Marina is walking distance and the beach is literally feet away! The hotel has many restaurants to choose from, the lebanese and underground pub were excellent. FlyDubai is out the back also, so you can watch the sky divers come down and land. The pool is great (restaurants surround the pool)... More 

Helpful?
Thank JodiSophia
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, I am very happy to hear that you enjoyed your stay with us so much, including the Underground Pub, pool and beach. The Lebanese restaurant you refer to (Al Basha) is also a favourite with guests. I do hope we can welcome you back for another stay soon. Warm regards Stacey Kurzendorfer | Director of Business Excellence |... More 

hoogstraten
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Aim of our stay was a 1 week relaxing holiday, using the benefits of a Club Room (for the first time ever). Our first night in our initial room (0626) wasn't a great success, due to the terrible noise of the outdoor beachclub in front of the hotel (pounding beats till 3:00am). Have to admit that its was a Friday... More 

Helpful?
Thank Tine_Jan
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you for your review and your various comments about our services. Wifi is indeed complementary and accessible everywhere; we are enhancing this service to provide the strongest connection possible. Thank you as well for the comments about the clean rooms and room decoration, and our comfortable beds. Based on your comments, it seems that half board was... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed here for 7 nights last week. We cannot stress enough how wonderful this hotel is. We travel quite extensively and this hotel is the best we have stayed in. Buffet food in hotels can be poor and served like school dinners but this hotel excels...the food was delicious and beautifully presented. We ate so much because you couldn't... More 

Helpful?
Thank Sabina H
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you for your review, which was a delight to read. We have heard the comments you have made repeated recently (i.e. that we take a personal approach) and that is part of our signature service philosophy. I am delighted that you enjoyed the turn-down service, our buffet food presentation, and the quality of our food. The accolades... More 

St Albans
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Overall nice hotel, few gripes no 1 the hotel turned out to be the only one in a DUBAI with a club and the clubbers would need to come down to ground floor to use the bathroom! Not so nice when merry persons who maybe haven't washed there hands try to play with my baby when we were trying to... More 

Helpful?
Thank Riaz C
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you very much for your review. I see that you stayed with us in October of 2015 (last year). Since that time, we have closed the Club you mentioned (I2), so on your return you would not face the issue you described above. I am pleased to hear that you enjoyed your Suite and the pool for... More 

West Sussex, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Three night visit. Hotel is along the main highway to Abu Dhabi past Jumeira Beach (taxi was approx 100 Diram). Nice hotel, right on the beach and near the JBR walkway which has a range of restaurants. There are 2 pools, the larger is at ground level and has an adult section and there is an infinity pool on the... More 

Helpful?
2 Thank Kevin M
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you very much for your review and for advising about the taxi fare from Abu Dhabi. We do have several restaurants to choose from and have many types of cuisines on offer. I am pleased to hear that you could try both of our pools and were able to use the metro, which is indeed close by.... More 

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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
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