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Habtoor Grand Beach Resort & Spa Autograph Collection

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Al Falea Street, Jumeirah Beach | PO Box 24454, Dubai, United Arab Emirates
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Habtoor Grand Beach Resort & Spa Autograph Collection
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Habtoor Grand Beach Resort & Spa Autograph Collection
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1,623 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai, U.a.e
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed today NEW

Dubai is full of hotels with that have had massive construction budgets. But for some reason, they refuse to invest in service and training. This is certainly one such property. I really don't care how nice the rooms or common areas are if the service does not match the price tag. the hotel is full of poorly-trained (and no doubt... More 

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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

My wife, 10 month old daughter and I had an awesome stay here. The staff were very friendly and helpful and the facilities are amazing. Perfect weekend break to switch off and relax. Great restaurants and the swim up bar was great as well. Will be coming back soon hopefully!

Was this review helpful? Yes 1
Spalding, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

From the online information this looked like a wonderful hotel. Now, perhaps I am spoiled having been to some of the best hotels in Dubai regularly over the last 18 months, but this one simple yeas not up to scratch. In all honesty it was on a par with several hotels with fewer stars in the local area. The staff... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW via mobile

I had booked this hotel because of the way it looks online and got the more expensive room for a gift to my husband for our anniversary. The room was ocean view with balcony. When arriving, not even a proper greeting was said to us from neither front desk not concierge and when we mentioned our anniversary they ignored it... More 

Was this review helpful? Yes 1
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank for posting this review and sharing your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the shortfall in service. We have shared your feedback with the appropriate hotel team to ensure that this... More 

San Diego, California
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The hotel property is very nice, good pool, great access to the beach, several restaurants, unfortunately it suffers greatly in the room area and helpfulness and friendliness from the hotel staff. Right when arriving, one of the valets almost hit our rental car and would not let us through to drive up to the front door. I have travelled to... More 

Was this review helpful? Yes 1
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at the Habtoor Grand Beach Resort & Spa, Autograph Collection Hotels. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of... More 

Bournemouth, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having read some of the other reviews for this hotel, we were a little apprehensive about our stay, however once we arrived, our worries were left at the door! The service was very good and all of the staff we encountered were friendly and helpful. Everywhere was clean and tidy. We stayed on a half board basis, and the evening... More 

Was this review helpful? Yes 2
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, We would like to thank you for choosing to stay at Habtoor Grand Beach Resort & Spa, Autograph Collection Hotels! It is truly rewarding to hear such a positive feedback from a valued guest like you and were glad that we managed to make your stay enjoyable and memorable. Thank you once again for your kind words and... More 

Soham, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Wonderful hotel if you are 20 - 40 and into night clubs and sport, I booked this because it was on the beach and had children's facility's, Kids club, and more important a good size floome into the kids pool. 2 of them. I had read on trip advisor that if you book this hotel then book higher than the... More 

Was this review helpful? Yes
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor and we are delighted to read your insightful comments. At the Habtoor Grand Beach Resort & Spa, Autograph Collection Hotels we are doing our best efforts to make your stay comfortable and enjoyable. We are happy to know that the resolution offered by our front desk team was up... More 

Worthing, England, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have visited Dubai 3 times and stayed here on visits 2 and 3. A few years ago now, but recommended to a friend who stayed with her disabled son and she too was very impressed. The hotel is in a great position, right on Jumeira Beach. The staff are absolutely lovely, nothing is too much trouble. During my second... More 

Was this review helpful? Yes 2
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you for sharing your experience following your recent stay at the Habtoor Grand Beach Resort & Spa, Autograph Collection Hotels. Our team made all the possible efforts to make your daughter’s birthday special and our staff were glad that you appreciate the humble arrangement they have made. And we are happy to hear that you have enjoyed... More 

Riyadh, Saudi Arabia, Middle East
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a most enjoyable experience at the Habtoor Grand Beach Resort & Spa in Dubai. Starting out with the Club Lounge where I was attended by a lovely Moroccan young lady who showed me around and made me feel at ease. Then followed up by Ms. Sandra who has a very charm personality and made sure I received all... More 

Was this review helpful? Yes 2
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you for posting your review on Trip Advisor and we are happy to hear that you had an enjoyable holiday at the Habtoor Grand Beach Resort & Spa, Autograph Collection Hotels. It was a pleasure to read from your comments that you were extremely delighted with the resort facilities as well as the service of our associates... More 

Amsterdam
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Have booked three rooms directly with hotel, what took me several days since Daniel Varadi (sales manager) would go home before contact me back even I was told he would call me back and I waited till midnight. Finally after pushing for confirmation I have received and confirmation were different I received over the phone, bedding were wrong, names on... More 

Was this review helpful? Yes 1
HabtoorGrand, Manager at Habtoor Grand Beach Resort & Spa Autograph Collection, responded to this review

Dear Guest, Thank you for sharing your experience following your recent stay at the Habtoor Grand Beach Resort & Spa, Autograph Collection Hotels. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the unsatisfactory service you have encountered.... More 

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Staying in The Marina

Neighborhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.

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