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All 478 Dubai hotels

Jumeira Rotana

4.0 of 5 Hotel   |   Al Diyafah Street, Dubai 33640, United Arab Emirates
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86%
Ranked #144 of 478 Hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
frequesttraveller595 Dubai
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274 reviews from our community

Traveler rating
    116
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    30
    7
    5
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46
89
33
58
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
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English first
Marmaris, Turkey
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed at the Rotana on the weekend of the 11th of Sept. with my family (boys aged 10 months & 6 years), my wife, plus my mother-in-law and sister who were visiting us in Abu Dhabi. We drove down from Abu Dhabi Thurs night (2.5 hours) only to be told at check-in that my sister and mother-in-law would not... More

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Dubai
1 review
5 of 5 stars Reviewed 1 week ago

i love this place, the location, service and price and food is perfect. whenever i come for business this is the place i stay. I love the premiere suites and wherever i stay thats the room i like. luv

Review collected in partnership with this hotel

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

Saudi Arabia
Top Contributor
142 reviews 142 reviews
25 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I have stayed at this Rotana a number of times over the last 12 months and never had a complaint. Staff are welcoming and helpful, rooms are spacious, airy, clean and tidy. WiFi works unlike in some Dubai hotels. Bars, Coffee shop, Dining all meet the Dubai standards. Grace in the Boston Bar needs a special mention... More

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not impressed with hotel condition, the place is old, far from Metro station, the service is average and not value for money, there are better choice with similar rates. I would not stay there again, it was an experience. The property perhaps needs a complete pulled down and build new design building. I would not stay there again as there... More

Was this review helpful? Yes 1
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear valued Guest, Thank you for choosing to stay at the Jumeira Rotana Dubai. First and foremost, please accept my sincere apologies for all the inconveniences you experienced during this visit and I assure you that all necessary steps are being taken to ensure none of our guests face a similar situation. It is our goal to maintain the highest... More

Dubai, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoy staying at this hotel, for a 4 star hotel they really know how to make you feel like you are in a 5 star hotel with their professional and friendly staff, spacious rooms and dinning that can be compared to any of the fine dinning restaurants in the region.

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

Dubai, United Arab Emirates
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is great in that its 5 min by taxi from Sh Zayed rd and Dubai Mall and same for the Beach. The area its located in is interesting and also close to Karama and Satwa which still have quaint shops to browse through vs the newer malls. Has a great Pub and German restaurant for food options. Rooms are... More

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JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Mr. Con J, Thank you very much for taking the time to review our hotel. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments Thank you once again and we do hope to have the pleasure of welcoming... More

Cairo, Egypt
Senior Contributor
25 reviews 25 reviews
25 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is good , Location direct on the gulf , I stayed in 19th floor , room was very good and view was excellent , food in the main restaurant was good , service was ok reception and check in was not very fast , i asked for an international adapter , i had to pay for it ???... More

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

Lubeck, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I have been staying in the Jumeira Rotana for uncounted times since 2006 on business travel to Dubai between 3 and 10 days. Today there is still some staff that has been there since and based on my experience, this is always a good sign in these parts of the world. The hotel is not the newest but well maintained.... More

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JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Nak_Carlos, Thank you very much for taking the time to review our hotel. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you back... More

Al Ain, United Arab Emirates
1 review
1 of 5 stars Reviewed 4 weeks ago

For someone who used to work as a Front Desk Agent in a 5-star Rotana hotel before, I rate Jumeira Rotana as the worst among the hotels I have visited in terms of Customer Service. I didn't know that Bell Captains are authorized to check-in and check-out guests without any supervision from other staff members. As a result, we experienced... More

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Archie, Thank you for choosing Jumeira Rotana on your recent stay in Dubai. First and foremost, please accept my sincere apologies for the inconvenience that you experienced during your stay. Upon receiving your comments, I immediately conducted an investigation and the matter was discussed with the department head concerned. Rest assured, all necessary steps are being taken to ensure... More

Dubai
1 review
5 of 5 stars Reviewed August 3, 2014

The Pre Checkin Experience, the email about the option of a upgrade. Along with the exceptional receptionist and the great staff and the BEAUtiful rooms made the stay all the more memorable. I really enjoyed it.. Wishing it had a better scenery.

Review collected in partnership with this hotel

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

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Additional Information about Jumeira Rotana

Address: Al Diyafah Street, Dubai 33640, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Jumeira Rotana 4*
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Also Known As:
Jumeira Rotana Hotel Dubai
Jumeira Rotana Dubai
Jumeirah Rotana Hotel

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