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All 477 Dubai hotels

Jumeira Rotana

4.0 of 5 Hotel   |   Al Diyafah Street, Dubai 33640, United Arab Emirates
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Jumeira Rotana
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86%
Ranked #140 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Boto81 Cairo, Egypt
  • Overview
  • Reviews (267)
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267 people have reviewed this hotel

Traveler rating
    114
    113
    29
    6
    5
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45
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56
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Cairo, Egypt
Contributor
19 reviews 19 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The hotel is good , Location direct on the gulf , I stayed in 19th floor , room was very good and view was excellent , food in the main restaurant was good , service was ok reception and check in was not very fast , i asked for an international adapter , i had to pay for it ???... More

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Lubeck, Germany
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I have been staying in the Jumeira Rotana for uncounted times since 2006 on business travel to Dubai between 3 and 10 days. Today there is still some staff that has been there since and based on my experience, this is always a good sign in these parts of the world. The hotel is not the newest but well maintained.... More

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JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Nak_Carlos, Thank you very much for taking the time to review our hotel. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you back... More

Al Ain, United Arab Emirates
1 review
1 of 5 stars Reviewed 6 days ago NEW

For someone who used to work as a Front Desk Agent in a 5-star Rotana hotel before, I rate Jumeira Rotana as the worst among the hotels I have visited in terms of Customer Service. I didn't know that Bell Captains are authorized to check-in and check-out guests without any supervision from other staff members. As a result, we experienced... More

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JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Archie, Thank you for choosing Jumeira Rotana on your recent stay in Dubai. First and foremost, please accept my sincere apologies for the inconvenience that you experienced during your stay. Upon receiving your comments, I immediately conducted an investigation and the matter was discussed with the department head concerned. Rest assured, all necessary steps are being taken to ensure... More

Dubai
1 review
5 of 5 stars Reviewed 2 weeks ago

The Pre Checkin Experience, the email about the option of a upgrade. Along with the exceptional receptionist and the great staff and the BEAUtiful rooms made the stay all the more memorable. I really enjoyed it.. Wishing it had a better scenery.

Review collected in partnership with this hotel

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JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

devon
Senior Contributor
48 reviews 48 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for 3 nights post cruise. The room was very big,beds a bit hard, but very clean and well equipped. The staff were all approachable and friendly. Breakfast is good a bit pricey but that's normal.one morning we went to the supermarket for juice ,fruit and yoghurt which we are in the room,this cost £3!,, The area is... More

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JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

A TripAdvisor Member
5 of 5 stars Reviewed 5 weeks ago

We had an excellent stay at the hotel, the staff were polite, excellent customer service, welcoming and very helpful. The rooms were nice. Housekeeping was really good we had Siraj who looked after us very well. I would definitely go back and stay at the hotel. Thank you very much :)

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

Abu Dhabi, United Arab Emirates
Top Contributor
91 reviews 91 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed July 8, 2014

This was a booking for one night on business. The hotel had a convenient location (but not charming) for a set of meetings in Dubai and a very attractive rate. Overall, the ratio of quality / price was very good but in absolute terms, the hotel is a bit dated, and rooms are rather clean but you can see some... More

Was this review helpful? Yes 1
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for staying with us at Jumeira Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and trouble to write, I... More

New Delhi, India
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 5, 2014

In last 2 years I stayed in this Hotel over 10 times. Nice well done rooms ,good service and great staff. Location is also good. Great breakfast and food. Only minus is they could have add some Indian dishes in their menu. Boston bar is a great lively place every evening to be in.

Was this review helpful? Yes 1
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

Orastie, Romania
1 review
5 of 5 stars Reviewed June 26, 2014

Hello from Romania! My name is Carmen and I was your client with my family last week.We all want to thank you for the great services and kindness offered by your team throughout our vacation in your hotel. Especially we want to thank mr. Sujesh from "housekeeping" team for the attention he showed us and also for the great services... More

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. We have passed on your compliments to our colleagues (Sujesh from Housekeeping) who was very... More

1 review
5 of 5 stars Reviewed June 24, 2014 via mobile

I stayed here for 4nights and me and my family loved it specially service breakfast and pool check in was also very quick i ll prefer to stay here again if i intend to come back here for visit .service charge should be 5percent and also thr shud be at least one window to open up for some fresh air... More

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for taking the time to fill out our Rotana Guest Satisfaction Survey. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. You are welcome to come again for another memorable experience at our hotel. Thank you once again for taking the time and... More

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Additional Information about Jumeira Rotana

Address: Al Diyafah Street, Dubai 33640, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Jumeira Rotana 4*
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Also Known As:
Jumeira Rotana Hotel Dubai
Jumeira Rotana Dubai
Jumeirah Rotana Hotel

144 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#30 Best Value Hotel in Dubai #116 Family Hotel in Dubai #119 Luxury Hotel in Dubai #124 Business Hotel in Dubai #140 Top resorts Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Jumeira Rotana at a Glance: Experience the modern day living in luxury at the Jumeira Rotana -€“ Dubai. The newly renovated spacious and well equipped rooms and suites offers comfort with the latest modern day conveniences. It has 4 authentic Food&Beverage outlets including the renowned "Boston Bar", Brauhaus the Authentic German restaurant and the lobby cafe "Le Cafe€�. The Bodylines is a state of the art fitness club with a large rooftop swimming pool. High Speed Internet Access (chargeable) & Swimming Pool on-site. ... more   less 
Number of rooms
111

Questions & Answers

Questions? Get answers from Jumeira Rotana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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