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Jumeira Rotana

Al Diyafah Street, Dubai 33640, United Arab Emirates
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Jumeira Rotana
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352 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (352)
  • Mar-May only
    (97)
  • Jun-Aug only
    (84)
  • Sep-Nov only
    (89)
  • Dec-Feb only
    (82)
All months
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Except that the ac was not working properly everything was good. Spend most of the time seeing the city so did not bother to call the maintenance... Loved the continental buffet breakfast offered there. Would love to go back just for that. ;) The fruits in syrup, the cheese omlet with mushrooms n other veggies, the fresh baked bread.... ohlalala...... More 

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you... More 

Dubai
1 review
4 of 5 stars Reviewed 1 week ago

I have stayed at the Jumeira Rotana several times in the past. It is good value for money in certain seasons/time. Mr Charbel (The Manager) is a friend & a real gem, the hotel (& the Rotana management ) would be wise to appreciate that he is invaluable. Rooms are nice & large, though the bathrooms & flooring/furniture could do... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you... More 

Lisbon, Lisboa, Portugal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked online and they confirmes the booking! When we arrive the swiming was In Maintnance, but they never told us before! We asked about the money but they tried to remark the booking, incredible!!! No apologizes!!! We will never return!

Was this review helpful? Yes 2
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for choosing to stay at the Jumeira Rotana Dubai. First and foremost, please accept my sincere apologies for all the inconveniences you experienced during this visit. When it comes to swimming pool maintenance, please note that we had to replace the swimming pool tiles due to urgent request from Dubai municipality hence it was closed... More 

London, UK
Level Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 19, 2015 via mobile

It has to be said the rooms are a pleasant size and are quite roomy. I had views overlooking the city skyline, which is very pretty. Unfortunately that's as good as it got. When I checked in the toilet was not flushed, which is never a good sign. I wanted to make tea but there was no English breakfast tea.... More 

Was this review helpful? Yes 2
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Firstly, let me thank you for choosing to stay in Jumeira Rotana on your recent stay to Dubai. I would like to thank you for your feedback as it through comments such as yours that we are able to improve our services and facilities. Please note that I have investigated the matters and discussed the same to... More 

Al Fujairah
Level Contributor
5 reviews
5 hotel reviews
3 of 5 stars Reviewed June 19, 2015

Probably one the worst rotana hotel I've been to. Check in took more than 15 minutes and room was not ready despite arriving after 5 pm. House keeping service took half an hour and called 3 times and when staff came he seemed disappointed and angry and was very rude. Had to put 3 airfreshner machines in room cause room... More 

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Firstly, let me thank you for choosing to stay in Jumeira Rotana on your recent stay to Dubai. I would like to thank you for your feedback as it through comments such as yours that we are able to improve our services and facilities. Please note that I have investigated the matters and discussed the same to... More 

Bridport, United Kingdom
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 7, 2015

Stayed here for 4 nights on business for a trade show. The hotel is spotlessly clean with fantastic large rooms and very comfortable beds. Amongst the best I've slept on in a hotel. The German bar in the hotel is well priced with some lovely German food and beer whilst the Sports Bar has a nice selection of well cooked... More 

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you... More 

Los Angeles, California
1 review
2 of 5 stars Reviewed June 6, 2015

This Rotana is hidden away and does not seem like 4 star hotel. I stayed at the Chelsea Plaza not too far away before that and I liked the rooms and service there much more. This hotel gave me the wrong room then lost my jeans and then told me I couldn't have a late check-out (first time that's every... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you for choosing to stay at the Jumeira Rotana Dubai. First and foremost, please accept my sincere apologies for the inconvenience that you experienced during your stay. Please rest assured that we have discussed your remarks internally to find out where we went wrong and what needs to be improved. Having read the content of lost... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 5, 2015

This was my 11th trip to dubai and I regret why I didn't stayed here before. Amazing hotel with best possible location and very friendly staff. Highly recommended by all means. Great breakfast very friendly and courteous staff. We stayed for 8 days from 28th May till 4th June 2015 had 4 rooms and enjoyed the hospitality of the staff... More 

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 3, 2015

this hotel is great for business trips specifically for world trade center, it's 5 min away by taxi, lots of restaurants near it with a wonderful pub in it. The best part of this hotel is the service the front office staff was excellent thanks to nour. and one of the best aspects of this hotel and o think is... More 

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you very much for staying with us at Jumeira Rotana Dubai. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. We have passed on your compliments to our colleagues (Ramy from Front Desk) who was... More 

2 reviews
5 of 5 stars Reviewed June 1, 2015

I have just returned from a 10 day stay at this hotel. The hotel is clean with a fantastic breakfast buffet and two bars. The pool area is small but again the bar makes up for this. The hotel staff are what make this a great place to stay! The staff are friendly, helpful and welcoming. The location of this... More 

Was this review helpful? Yes
JumeiraRotana, General Manager at Jumeira Rotana, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. We are pleased to know that you had an enjoyable stay with us and were happy with our services and facilities. Your comments will be shared with all concerned departments. Thank you once again and we do hope to have the pleasure of welcoming you... More 

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