Been to Dubai many times and stayed at a variety of hotels. This one was good, functional and clean. 2 things that disappointed me - First was that service was slow. We asked for extra pillows and some ice and had to call about 3 times before we got what we had asked for. Room service however was fast! Secondly... More

Was looking for a reasonably priced hotel for my first stay in Dubai & booked Jumeira Rotana after the travel agent suggested it. If you go to Dubai, make sure you book airport transfer with it - the last thing you want is to drag your bags through desert heat. Arrived at the hotel very early (about 8am) but still... More

We stayed at the Jumeira Rotana for two and a half weeks whilst visiting family for Christmas and the New Year and were delighted with the excellent service and the friendly, always smiling staff. Our family live a few kilometres from the hotel and we had no trouble commuting between the two addresses in the very cheap taxis, which the... More

Have stayed here 3 times now, latest being for NYE, we had a fabulous time in the Boston Bar, amazingly not too packed, lovely atmosphere. The staff here are always smiling as seems to be the case with most Rotana's, we live in Abu Dhabi at one of the Rotana hotel apartments, same applies to staff there so someone has... More

We had an excellent stay. We arrived at 6am with the intent of either leaving our bags till check in time, or checking in early. The night staff offered us a room at half price and an upgrade so we were able to check in immediately. We were very glad we took the offer and we managed to have a... More

I have stayed at the Jumeira Rotana sever times on business and can honestly say it has the best staff I have come across. By the 3rd day they all knew my name and remembered it on subsequent visits. They where extremely helpful in every aspect and the hotel has 3 great restaurants and a good pool area. The only... More

This hotel is an excellent example of how the service and staff of a hotel can make or break it's success. Dubai is a grand place full of vast displays of wealth and grandeur. The Jumeira Rotana is by no means the most grand (it's a 4*), but the professionalism, dedication and customer service the staff offer make you forget... More

I know the Jumeira Rotana's restaurants and bars well from my 3 years living nearby. I wanted someone to stay for 2 nights whilst in Dubai to see friends and found a good rate for the Jumeira Rotana on lastminute.com. I knew that the hotel doesn't offer valet parking but that wasn't an issue as there is plenty of parking... More

We stayed with friends for 2 nights ahead of joining a cruise ship. We arrived at 9pm and were met by very friendly and efficient porters and reception staff. Check in was effortless and luggage to room was swift. A most polite group of people. We used the Boston Bar to the right of reception for our evening meals for... More