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Hyatt Regency Dubai

#63 of 499 Hotels in Dubai
Certificate of Excellence
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Al Khaleej Road | P.O. Box 5588, Dubai, United Arab Emirates
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Hyatt Regency Dubai
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Hyatt Regency Dubai
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879 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (178)
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Bournemouth
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We arrived at the beginning of April having previously booked and paid for a room prior to boarding our cruise the following morning. We had full documentation showing the payment and reservation through Celebrity cruises. The booking could not be found ! It was obvious that an error had occurred and it was Easter weekend so none of the offices... More 

Was this review helpful? Yes
Osman S, Manager at Hyatt Regency Dubai, responded to this review

Dear Dave B, We regret that we were unable to meet your expectations. Our sincere apologies. We have investigated the details mentioned in your feedback. We would like to understand your comments better and hence I would appreciate if you could please contact me on Osman.selim@hyatt.com to assist you further. I look forward to hearing from you. Warm regards, Osman... More 

Poole, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Hyatt Regency for six nights from 30 March 2015. We found our bedroom to be very comfortable and clean. All the staff without exception were very friendly and professional. We found the position to be fine for us with a ten minute walk to the metro and the gold souk and creek were... More 

Was this review helpful? Yes
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Barbara B, Thank you for taking the time to give us your feedback. We are delighted to hear that you had a good stay with us and found the room comfortable and clean, and the staff friendly and professional. It is also good to know that you found the proximity to the very popular gold souk advantageous. We look... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

A little far out from the action. Not much to do in striking distance. Need a taxi to get anywhere; difficult during rush hour. Rooms feel a little tight for a couple but fine for business. Not much day-today variety in the breakfast offerings.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Osman S, Manager at Hyatt Regency Dubai, responded to this review

Dear ProfARP, Thank you for sharing your feedback, it is of tremendous value for us and rest assured we will definitely look into the issues brought to our attention. We hope for another opportunity to exceed your expectations whenever your travel brings you to Dubai next. Warm regards, Osman Selim Director of Rooms More 

breda, The Netherlands
1 review
4 of 5 stars Reviewed 1 week ago

Very nice hotel in corniche. We got goldpass member so we could stay in a special lounge all day with breakfast, drinks and food in the evening. The room was nice, great view of the boats. It is in the centre of Dubai so all the things to see are nearby.

Review collected in partnership with Hyatt Hotels

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Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Mieke H, Thank you for your comments and positive feedback. I am glad that you had a pleasant stay with us and enjoyed the view of the traditional dhows (boats) from your room. It is great that you found the location of our hotel convenient and enjoyed the newly remodelled Regency Club Lounge which serves a lavish breakfast and... More 

Bristol, United Kingdom
Top Contributor
50 reviews 50 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Hyatt is right in the middle of real Dubai. If you want to experience the hustle and bustle of Deira it is just outside your door. You can stay in the hotel as there are two pools (including one with amazing views on the 30th floor of the adjoining building) and many restaurants although the food outside is much... More 

Was this review helpful? Yes 1
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Wrighty2012, Thank you for taking the time to write this review. I am glad that you liked our location and enjoyed our facilities. I hope to welcome you back again at our hotel in the near future. Warm regards, Fathi Khogaly General Manager More 

Hong Kong
Top Contributor
130 reviews 130 reviews
63 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 1 week ago

Having read some negative comments on this hotel, I'd once struggled whether if it's a wise decision to try it. Finally, I did give it a try mainly because its rate was quite reasonable comparatively and understood that it's close to a metro stattion. I'd stayed there for several days. From Front Office staff, conceirge, restaurant staff to housekeeper, I... More 

Was this review helpful? Yes 2
Osman S, Manager at Hyatt Regency Dubai, responded to this review

Dear CChanHK, Thank you for taking the time to write this detailed review on Tripadvisor. I am glad that you had a comfortable stay with us, and enjoyed our breakfast. It is also great to know that you found our staff helpful. We will definitely look into the issues that you have brought to our attention. I hope to welcome... More 

Emirate of Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice hotel in Dubai-Deira. Excellent food services, very good room services, nice sea view, big rooms. Location is outside of the main areas of interest in Dubai, so you should use taxi for each trip. Part of the hotel (but separated) is one the most famous night clubs - Premiere. Hotel policy for room visits is unfortunatelly negative. Very... More 

Was this review helpful? Yes 1
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Vladiape, Thank you for sharing your feedback on TripAdvisor. I am glad that you liked our guestrooms and found our food services excellent. We hope to welcome you again at Hyatt Regency Dubai in the near future. Warm regards, Fathi Khogaly General Manager More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We went here for our honeymoon on arriving at 3am we were asked to pay 200 dirhams to secure our room. The location is poor it is away from all the main attractions and is full of business men. The traffic is busy on a night so taxis don't really like going to this hotel, which made it difficult to... More 

Was this review helpful? Yes
Osman S, Manager at Hyatt Regency Dubai, responded to this review

Dear Zoë W, Thank you for taking the time to give us your feedback. I regret that we could not live up to your expectations. Please rest assured that your comments have been shared with the Department Heads concerned and corrective action has been implemented immediately to further improve our service. We hope for another opportunity to exceed your expectations... More 

Canberra, Australia
Senior Contributor
44 reviews 44 reviews
28 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here on a stop over in Dubai for a few nights and have to say I really liked this hotel. I really liked its location looking over the old port and out to sea and near the new metro and the airport The service was faultless the rooms were great and the food was excellent. I would really... More 

Was this review helpful? Yes
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Unimog2014, Thank you so much for your positive comments. I am glad you enjoyed the location of our hotel and found the food excellent. We sincerely appreciate your recommendation. It has been a pleasure having you as a guest at our hotel. We look forward to welcoming you again whenever your travels bring you back to Dubai. Warm regards,... More 

Lagos, Nigeria
1 review
5 of 5 stars Reviewed 1 week ago

My stay at Hyatt regency hotel was on primarily for business but secondarily for leisure since i am visiting Dubai for the first time. I enjoyed a warm stay throughout the five days i spent with excellent service. All facilities were functional and my room was kept tidy regularly.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Temitayo O, Thank you so much for taking the time to write a review about our hotel. I am glad that you enjoyed our facilities and excellent service. We hope to welcome you back again soon. Warm regards, Fathi Khogaly General Manager More 

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