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Hyatt Regency Dubai

#111 of 501 Hotels in Dubai
Certificate of Excellence
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Al Khaleej Road | P.O. Box 5588, Dubai, United Arab Emirates
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Hyatt Regency Dubai
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Hyatt Regency Dubai
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838 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (174)
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London
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I had the pleasure of staying at the Hyatt Regency, Dubai for three nights in November during a stop-over. After an early morning flight arrival from London, we took a taxi to the hotel which is located in the Corniche area of Deira, (journey time was approx 15 minutes). Staff at check-in were a pleasure to deal-with... More 

Was this review helpful? Yes 1
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear M_Owen_UKLondon, I am delighted to read your wonderful comments and such a detailed review of our property. I sincerely appreciate it. I am happy that you had a comfortable stay with us, and found the location convenient and accessible. Also, it is great to read your compliments about our pleasant and professional service. It is guests like you that... More 

Bareilly, India
Contributor
13 reviews 13 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

we had stayed in this hotel in 2012 sorry for late review this is very nice hotel very near to gold soukh market rooms are spacious and well maintained with all modern ammunities swimming pool is very big and clean

Was this review helpful? Yes
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Mudit_agrawal, It is wonderful to hear your positive feedback about our property and facilities. I am glad you liked our rooms and enjoyed the location. It has been a pleasure having you as our distinguished guest. We look forward to welcoming you again soon. Warm regards, Fathi Khogaly General Manager More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

I stayed for 16 days at Hyyatt Regency Dubai & enjoyed every day. Spa is absolutely brilliant & separate from male spa, so plenty of privacy for the ladies. Hotel was exceptionally clean & offered outstanding customer service. It also has an ice skating ring, golf course, tennis court, pool and the gym, for fitness enthusiasts. At the same time... More 

Was this review helpful? Yes
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Edina H, I am delighted to read your wonderful comments and such detailed review of our property. I sincerely appreciate it. Thank you so much for your positive feedback. I am happy that you had a comfortable stay with us, and found the location convenient and accessible. Being in the heritage district, it is great that you explored the... More 

Cardiff, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

What way to start a cruise than begin with staying at the Hyatt Regency. We were treated like royalty and nothing was too much trouble for any of the staff. Although everyone here is overflowing with exemplary customer service I feel I need to give a special mention to Mahmood at Reception who made us most welcome upon arrival and... More 

Was this review helpful? Yes 1
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Janeb148, Thank you so much for taking the time to write this review. I am delighted to know that you found the team members pleasant and polite and the service exemplary. I will certainly communicate your compliments to Mahmood. As our hotel is situated in the heritage district, it is great to know that you were able to explore... More 

Doha, Qatar
Contributor
19 reviews 19 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

To be honest I wasn't the one who made the choice to stay in this hotel as I was a trainer for a Digital Marketing workshop with one of the training companies in Dubai, and since they book the venue for training their, by default they booked the same hotel for me to stay! & sometimes this can be a... More 

Was this review helpful? Yes 1
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Shishtawi, Thank you for your positive comments. I am glad that you enjoyed the convenient location and easy accessibility. My team will be very happy to read your feedback about our friendly and professional service. It is also great that you enjoyed breakfast at The Kitchen and lunch at Al Dawaar, revolving restaurant. It has been a pleasure having... More 

Contributor
18 reviews 18 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

It was my 1st stay here but will be mine forever. Absolutely perfect location and an elegant service. The service here is quick and professional. I was early to the hotel and instead of making us wait, my booked room was changed to one with a better view and was allowed to check-in immediately. This is what I call service.... More 

Was this review helpful? Yes 1
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Arunan J, Thank you so much for taking the time to write a review about our hotel. I am so happy to read your positive comments. It is guests like you that motivate us to exceed expectations with every stay at our hotel. I am glad that you enjoyed the location and professional service. It has been a pleasure... More 

kirriemuir
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our fifth time at the Regency and the best bit about it this time was we could use the Galleria pool not having the steps at the old sun deck was such a help with the wheelchair the pool guys were so helpful there. They never did get round to a ramp at the old sun deck Food... More 

Was this review helpful? Yes 1
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Moira06, Thank you so much for taking the time to write this review. I am delighted to know that this was your fifth stay with us and that it was an enjoyable one. I will share your positive comments across the hotel with my team members. It has been a pleasure having you as our distinguished guest. We look... More 

New York City, New York
Contributor
11 reviews 11 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed 1 week ago

I recommend that any reservation made at this hotel be triple-checked for accuracy. I made and cancelled a reservation at this hotel (both with confirmations) only to find out that my AMEX had been charged for "no show". In fact, after numerous calls and emails to Hyatt Dubai, I received a copy of a booking with a totally different name... More 

Was this review helpful? Yes
Osman S, Manager at Hyatt Regency Dubai, responded to this review

Dear Mcrdon, We regret that we were unable to meet your expectations. We have investigated the details mentioned in your feedback. We would like to understand your comments and would appreciate if you could please contact me on Osman.selim@hyatt.com to assist you further. I look forward to hearing from you. Warm regards, Osman Selim Director of Rooms More 

Contributor
11 reviews 11 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 1 week ago

I booked this hotel via BA holidays a good 10 months before Xmas 2014 and NYE, however when i booked it was not a stipulation then that i had to attend the NYE dinner at an extra cost of 700dhm per person, i was travelling with 2 children and myself. After arriving at the hotel i was kept waiting in... More 

Was this review helpful? Yes 2
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Wunderz, Thank you for taking the time to give us your feedback. I am glad that you found our staff friendly and liked our guestrooms. I regret that we could not live up to your expectations and your experience was not pleasant on New Year’s Eve. Your feedback holds tremendous value for us. Please rest assured that your comments... More 

Sydney, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay here. The hotel was clean and very compfy beds. If your looking for a 'glitzy' hotel then this is not for you. Its in the old part of Dubai, which we loved as its full of character and colour.. only a short walk to metro, dhow, markets, gold souk, spice souk and hop on/off bus stop.... More 

Was this review helpful? Yes 3
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Linda R, I am delighted to read your comments. Thank you so much for your recommendation. I am glad that you found your stay comfortable and enjoyed the Club Olympus Pool Bar. As our hotel is situated in the heritage district, it is great to know that you were able to explore the popular Gold and Spice Souks. It... More 

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