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Hyatt Regency Dubai

#100 of 504 Hotels in Dubai
Certificate of Excellence
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Al Khaleej Road | P.O. Box 5588, Dubai, United Arab Emirates
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Hyatt Regency Dubai
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Hyatt Regency Dubai
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924 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Taiwan
Top Contributor
88 reviews 88 reviews
26 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

Everything is good, besides the guy at back parking gate I was happy all the people there is helpful. The last day, we left luggage at hotel after checked out. In the afternoon, we back hotel to pick luggage up, but I lost the receipt. The guy stand at back gate, he didn't believe we are the hotel guest. Very... More 

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Gosford, Australia
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Lovely rooms and great value. The breakfast was so delicious and so much variety. Staff in the dining room were superb. Nothing was too much trouble. Reception excellent when we arrived at 4.00 am. They looked fresh and could not do enough for us as we were very tired from our flight. Communications were efficient as we had to book... More 

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Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear PrincessChilli, Thank you kindly for your feedback. I am happy to hear that you had a great stay with us and found our staff superb. It is great to know that you found our breakfast to have a good variety and delicious.I will certainly communicate your compliments to our team. We looking forward to welcoming you back on your... More 

Islamabad, Pakistan
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Have been visiting Dubai since 1999 and this hotel was in my list since to stay. So this year I settle with it. Knowing its one of the oldest and iconic hotel of Dubai wanted to experience it. We arrive at mid day and check inn was smooth. Staff was friendly and efficient. Arabic coffee serve in lobby and for... More 

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Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear IrfanNoman, Thank you for sharing your experience on Tripadvisor. I am happy to hear that that staff had been friendly and efficient, and that you found the room service to be exceptionally good. Also it is great to know that you enjoyed the breakfast especially the waffles and found Club Olympus Spa & Fitness to have a nice swimming... More 

Houston, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This Hotel has a very knowledgeable and courteous staff which is great. I would recommend to anyone that the stay is wonderful. Food is great. The location is convenient to major highways. The rooms are very clean and spacious. You have a lot of privacy at this hotel.

Review collected in partnership with Hyatt Hotels

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Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Gary P, I am delighted to read your wonderful comments. Thank you so much for your feedback. I am glad that you enjoyed your stay with us and found our staff to be knowledgeable and courteous. Also it is great that you found our location to be convenient. We hope to welcome you back again soon. Warm regards, Fathi... More 

1 review
3 of 5 stars Reviewed 5 days ago NEW

nice hotel in diera dubai. Hotel is good for small family and very close to shopping area in the center of dubai. Taxi are avaliable and also free parking is avliable for you if you have a car. the food is very expensive in the hotel a humbaerger cost 90 UAD which is about 25 USD with out drink, that... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear 179salema, Thank you for your feedback. I am happy to know that you liked our property and found it to be convenient. I hope to welcome you back again at our hotel in the near future. Best regards, Fathi Khogaly General Manager More 

Dubai, United Arab Emirates
1 review
4 of 5 stars Reviewed 5 days ago NEW

No hassle about arriving early in the day, efficient reception. Room clean and staff pleasant. Assistance with coordinating pickups for tours etc excellent. Help with banking prob also sorted without a problem. Good selection for breakfast. Lovely facilities. The ice skating rink in the Galleria a great surprise. Can happily recommend the Hyatt to all and sundry.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Ingeborg J, It is wonderful to hear about your experience with us. I am happy to know that you found our staff pleasant, and received excellent assistance. Also it is great that you found the Galleria Ice rink a great surprise. I sincerely appreciate your recommendation. We look forward to welcoming you back soon. Best regards, Fathi Khogaly More 

Reno
Top Contributor
69 reviews 69 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We choose this hotel because it was near the Gold Souk and the Cruise Ship Terminal. We had arrived late and requested Hotel airport pick up. They were on time and everything was well organized upon arrival. Our flight was a little late, so we didn't have any restaurant options, so we ordered room service. It was okay, so we... More 

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Osman S, Manager at Hyatt Regency Dubai, responded to this review

Dear PikesonBikes, Thank you for taking the time to share this review of your recent stay with us. I am glad to hear that you found our rooms comfortable and our service well organized. Also, I am happy to know that you liked the location of our hotel by the Gold Souk. Your feedback is of tremendous value for us... More 

Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

My girlfriend and I stayed at this hotel for 3 nights in May. The hotel is located in the old Dubai, in Deira, but close to an underground station that takes to the new part of Dubai. However the trains are very crowded. The bedroom had a fair size, good mattress, the shower is a bit small for an average... More 

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Osman S, Manager at Hyatt Regency Dubai, responded to this review

Dear Bruno A, Thank you for taking the time to write this review on Tripadvisor. I am happy to hear that you found our staff nice and very polite. Your feedback is of tremendous value for us and rest assured we will definitely look into the issues brought to our attention. We hope for another opportunity to exceed your expectations... More 

London
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A truly comfortable stay in a fantastic hotel. Hyatt Regency once again delivered an excellent service during our 5 day stay in Dubai. While travelling for work, it is important to have all comforts and the Hyatt Regency group never fails to delivery. Extremely comfortable beds, huge rooms, seating area with comfortable armchairs, desk with all requirements to enable easy... More 

Was this review helpful? Yes
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear Alenoush G, It is wonderful to hear your positive feedback about your experience with us. I am glad you had a comfortable stay and found that we were able to deliver all of the comforts you expected. It has been a pleasure having you as our distinguished guests. We look forward to welcoming you again soon. Warm regards, Fathi... More 

1 review
5 of 5 stars Reviewed 1 week ago

Had a excellent stay at The Hyatt Regency and could not fault the hotel in any aspect. Staff very friendly and service levels and attention to detail was great.. Would for sure stay again at this hotel on my next Dubai visit

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Fathi K, General Manager at Hyatt Regency Dubai, responded to this review

Dear 757nimeshs, Thank you kindly for your feedback. I am happy to hear that you had an excellent stay with us and found our staff very friendly. I will certainly communicate your compliments to our team. We looking forward to welcoming you back on your next stay with us. Best regards, Fathi Khogaly General Manager More 

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