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Grand Hyatt Dubai

5.0 of 5 Sheikh Rashid Rd | PO Box 7978, Dubai 7978, United Arab Emirates
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#21 of 478 Hotels in Dubai
1,405 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Grand Hyatt Dubai
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1,405 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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2 reviews
5 of 5 stars Reviewed yesterday NEW

A great property with outstandig service, a real 5 star. Plenty of good restaurants at the hotel. One of the best hotels I've stayed at. Location is closes to Airport, and down Town is a 10 min taxi ride away ☺

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London, United Kingdom
Top Contributor
89 reviews 89 reviews
41 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

There's something that doesn't quite work. The beds are lovely, but the shower doesn't hold its temperature, although the bathroom looks good. Maybe it was the grumpy guy at reception when I arrived after a long flight. Maybe it was the fact that the 'Market Buffet' wasn't a buffet - you had to queue to get a salad, and even... More

Was this review helpful? Yes 4
Mumbai (Bombay), India
Senior Contributor
48 reviews 48 reviews
39 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was after 3 years for the first time again in the Grand Hyatt Dubai. Not much has changed, same restaurants, same rooms etc. I stayed again at the Grand Club thanks for my status in the Hyatt Programm. Room and Bathroom very spacious, bang olufsen TV and nice spacious Grand Club Lounge which is open for 24 hours. Breakfast... More

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Recently I stayed in the hotel with some friends and have to say was impressed by the overall cleanliness and room layout. The location is excellent and staff are friendly and quick to help. Wifi is free and fast. Room service is excellent and the staff do make extra effort to make you feel comfortable.

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Atyrau, Kazakhstan
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been in this hotel during a week spent in Dubai for medical reasons. While with my family, we have tried to enjoy this amazing hotel. Everything was perfect, we have been proposed an upgrade to the suite for a reasonable price. With the suite upgrade you are also entitled to use the Club Lounge which offers snack for... More

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, We are delighted that you had such a pleasant experience with us at Grand Hyatt Dubai. We appreciate your kind comments and thank you for your time taken to post these on TripAdvisor. We are fortunate to receive positive feedback about our suite, our swimming pools and award-winning food and beverage facilities, which offer cuisines from around the... More

Atlanta, Georgia, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Very disappointed in this hotel and now I am not a fan of Hyatt at all The rooms are big but because of the old furniture and darkness they appear very small. The pillows were the worst ever. I do not know if they were made with chicken feathers but they had a profound smell that smelled of fart or... More

Was this review helpful? Yes 1
Thatcham, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights stop over before flying onto Mauritius. The hotel was amazing , beautiful room with lovely views . All staff were were very helpful and could not do enough for us . Several different restaurant to chose from, did find the drinks expensive though.

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, We are delighted that you had such a pleasant experience with us at Grand Hyatt Dubai. We appreciate your kind comments and thank you for your time taken to post these on TripAdvisor. Your generous compliments about our staff will certainly further encourage them in their roles. We are fortunate to receive positive feedback about our rooms beautiful... More

Milton Keynes
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed 2 nights on a stopover to Mauritius. At first this appears to be a very large impersonal hotel, but perception soon changed as we became acquainted with the outstanding service from the friendly staff. Given room upgrade as soon as reception realised we were on our Golden Wedding trip. Dined in Awtar Lebanese restaurant and Manhattan Grill, both excellent... More

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, Thank you for taking the time to share your feedback on TripAdvisor. We appreciate your kind comments about our guestroom, Awtar & Manhattan Grill restaurants our location as well as your compliments for our staff. We have also noted your comment about the air conditioner and will highlight this to the team to ensure that this is closely... More

Perth, Australia
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Was our final stop of our honeymoon holiday and what a great end. We arrived quite early and the staff in the club lounge was very accommodating and found us a room and upgraded us! We also got 1/2 dozen red roses and a chocolate cake delivered to our room complimentary!! Breakfast is great, evening light dinner on the club... More

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, Thank you for taking the time to post your feedback on TripAdvisor and we truly appreciate the comments you have shared with us about our room and particularly about our Club Lounge. Thank you also for recognising our colleagues and their service. Each of our associates holds a strong commitment to making each guest’s stay a memorable one... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(18)
  • Pool area(15)
  • Room service(8)
  • Best hotel(4)
  • Club lounge(4)
  • Taxi ride(3)

Additional Information about Grand Hyatt Dubai

Address: Sheikh Rashid Rd | PO Box 7978, Dubai 7978, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Dubai 5*
Number of rooms: 674
Reservation Options:
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Also Known As:
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Dubai Hyatt

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