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Grand Hyatt Dubai

#23 of 499 Hotels in Dubai
Certificate of Excellence
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Sheikh Rashid Rd | PO Box 7978, Dubai PO Box 7978, United Arab Emirates
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Grand Hyatt Dubai
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Grand Hyatt Dubai
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1,710 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (337)
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Abu Dhabi, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

We made a last minute trip to Dubai and ended up staying here mainly because of their large pools and waterslides for the kids. We expected a large, soul-less giant hotel but were so pleasantly surprised at the service we received as well as the quality of the construction/ rooms. The decor feels a bit dated (green and gold bathrooms,... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

We have stayed in many hotels in Dubai and have to say the hayatt was amazing... We had a fab time... Our flight got in 6am and they gave us an early check in which was very much appreciated...The kids facilities are very good... Breakfast was awesome... Definitely will be going back

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Belfast
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at the Grand Hyatt for Easter week 2015 and was impressed. We were half board and had the choice of 6 restaurants, the food was superb. A lot of people seem to stay at the hotel for a couple of days while in transit to other places as it is only 10 minutes from the airport. A taxi... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Nice hotel with good view but so far from beach, room is clean comfortable big rooms big bathroom in the room have everything, very beautifully garden yard The breakfast not include the room price for 1 person 30$ and location not good Room service no include in room price

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear JohnJon, Thank you for taking the time to write a review about your stay at Grand Hyatt Dubai on Tripadvisor. We are happy to see that you were most satisfied with the room and its spaciousness and cleanliness. We understand your comment about the location. Indeed, our location is not close to the beach, however we have free shuttle... More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

This great facility in dubai provide you a luxury in everything specially the variabilities of resturants and caffe and they have a fantastic recreational activity that suite every member of the familly from age zero untill 80 ys old

Review collected in partnership with Hyatt Hotels

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear abdelbasete, Thank you for sharing your experience with us on Tripadvisor. We are delighted to read that you have enjoyed your stay at the hotel and we thank you for considering Grand Hyatt Dubai as one of the greatest hotel in the world. We really feel honored to read your kind words. We thank you for mentioning the various... More 

Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After 6 years of attending the ANZAC Black and Gold Ball at the Grand Hyatt hotel, decided to stay the night for the event. Please to say we were not disappointed with the professional service, friendliness and hospitality of the hotel staff. Similar to how grand the Baniyas Ballroom is, the rooms are the same in style and amenities. No... More 

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Lodwyk D, We thank you for deciding to stay at Grand Hyatt Dubai for the night after your ANZAC Black and Gold event with us but also for sharing your experience with us. We are pleased to read that you were not disappointed with the service provided by our friendly colleagues. We thank you for your comment regarding the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have been staying at Grand Hyatt Dubai since 2005 and in all these years and multiple stays never have had a single reason to complain. The property is well maintained and keeps improving its infrastructure. While it does not lack any amenity, their greatest asset is their staff. From the doorway to the Grand Club, service levels are consistent... More 

Was this review helpful? Yes 2
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Salman G, Thank you for being a loyal guest and for choosing Grand Hyatt Dubai for almost ten years now. We really feel honored reading that. It is a pleasure to read your comments especially about our friendly and helpful colleagues. Indeed, they are doing an outstanding job to make your stay memorable and enjoyable. We hope that we... More 

chicago
Top Contributor
72 reviews 72 reviews
64 hotel reviews
108 helpful votes 108 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This is either my 5th or 6th stay at the Grand Hyatt Dubai, and I continue to be so impressed with the hotel on so many levels. It is truly a class operation, from the moment you step into the lobby. Someone has certainly paid attention to all the details--even in the hallways, the elevators, and the rooms themselves. Three... More 

Was this review helpful? Yes 3
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear ChicagoJanice, Thank you for taking the time to write this third review about Grand Hyatt Dubai on Tripadvisor. Again, as I said previously it is a true honor to receive such positive and extensive reviews from frequent travelers and loyal guests. We are glad to read that service was up to your expectations and we thank you for mentioning... More 

Bern
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

A really good place to stay with the hole family, the best in Dubai anyway. There is always enough assistance, from checkin to the restaurants. No waiting for anything. Lots of space around the poolarea, it is like your private garden. Very friendly staff.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 3
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Heinrich G, We thank you for taking the time to share your experience with us on Tripadvisor. We are glad to read that according to you Grand Hyatt Dubai is the best hotel to stay at in Dubai. We thank you for mentioning the professionalism of our friendly colleagues that are always doing their best to make your stay... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

5 star hotel, beautiful foyer where you can sit and drink tea (or whatever tipple you fancy) and take in the visitors coming through the doors in the women in their chic outfits, posing for photos and business men gathering around in their full Arabian dress. You can walk through the grounds which are lush in greenery, beautiful clean pools... More 

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Very good(16)
  • Pool area(12)
  • Room service(6)
  • Best hotel(3)
  • Club lounge(3)
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