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Grand Hyatt Dubai

#19 of 509 Hotels in Dubai
Certificate of Excellence
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Sheikh Rashid Rd | PO Box 7978, Dubai, United Arab Emirates
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Grand Hyatt Dubai
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1,885 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (359)
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Mackay, Australia
Contributor
11 reviews 11 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

What a wonderful start to a 3 month 5 star dream holiday. The best accommodation, the best service, the best amenities, the best food. Nothing too much trouble. Indoor and outdoor pools. Shuttles to key localities and shopping. THE BEST!

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Brisbane, Australia
Top Contributor
153 reviews 153 reviews
56 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed yesterday NEW

We spent the night at the Grand Hyatt whilst in transit on the return journey from Greece. From the moment the cab delivered us to the front door, to the time we left we were delighted with all aspects of this hotel. We loved the decor, especially in the atrium which had palms and ponds throughout. Our room was large... More 

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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for 2 nights and choose the hotel because it was close to the airport, Dubai mall and Burj Khalifa which we wanted to visit. The location was ideal, room was clean, good customer service from the reception desk staff and the food in Wok was amazing. We could tell the restaurant deserved the award it... More 

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Kathmandu, Nepal
Senior Contributor
34 reviews 34 reviews
27 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

i am a frequent visitor of this hotel and has never ever let me down a bit. Enter a hotel big lobby with friendly staffs are always there to give you very warm welcome and you will be checked in by very professional staffs to make your stay wonderful. Wonderful rooms awaits you with everything you can expect in a... More 

Was this review helpful? Yes 1
Johor Bahru, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I travel with my hubby and we decide to stay in this hotel. Overall is a great experience and mainly because of this hotel is near to the airport is take about 10-15 min. Even is close to the town as well. I'm surprise with the garden inside the hotel with big water pond. The hotel service is good and... More 

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Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Hotel is very beautiful. I always have problems with the beds at hotels but this bed was perfect I slept like a baby. The customer service of the staff was exceptional they catered to our every need. I would certainly stay here again

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It was a late review, but i would love to be useful for such hotel, i did accommodate in Grand Hyatt for 11days, it was great, the hotel is really well decorated, big open reception hall, (which is essential to me) with very nice indoor garden and land scape mixed with water them. It has a fabulous outside green area... More 

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Moh B, Thank you for taking the time to write a review about Grand Hyatt Dubai a long time after leaving the hotel. We are glad to read that you had enjoyed your stay and that you appreciated the decoration, the lobby, the gardens… We are delighted to see that you have also enjoyed our outdoor pools and we... More 

Caracas, Venezuela
Top Contributor
80 reviews 80 reviews
28 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good location. Big hotel with a lot of facilities and amenities. Also good restaurants inside. Good service and rooms are very comfortable, well equiped and a very good bed. The pool is nice. I recommend it.

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear JonathanLenin, Thank you for sharing your experience with us on Tripadvisor. We are glad to read that you enjoy our extensive hotel set in 37 acres of landscaped gardens. We hope that you have been able to try most of our 13 restaurants and bars with their different cuisines. We thank you for mentioning the comfortable beds and rooms,... More 

Jo
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

Nice hotel with nice landscape and decorations. Breakfast was delicious with many options. it's far from all the action in Dubai..so it's good for business I guess. It's 5 minutes from the airport and 10 minutes walk from the metro station if u can bare the heat

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Rami H, Thank you for taking the time to share your experience with us. It is a pleasure to read such positive comments about our property. We are glad to know that you have enjoyed breakfast at The Market Café. We thank you for highlighting the fact that our hotel is close to the airport and to the metro... More 

Tehran, Iran
1 review
5 of 5 stars Reviewed 6 days ago NEW

Me and my family had a wonderful time in your hotel. everything was perfect and unforgatable.I regret that we couldnt have experience in hotel restaurants because of holy Ramadhan. but maybe in the next travel we try all of them. All best wishes and good luck for Hotel crew. Hope to see you again in the near future.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Arash Ali N, Thank you for choosing Grand Hyatt Dubai and for taking the time to review us on Tripadvisor. We are glad to know that you and your family have enjoyed the stay at our hotel and that you found everything perfect and unforgettable. We hope that you will be back very soon to enjoy all our facilities... More 

Hotel Review Summarization

What travelers say

  • Very good(16)
  • Pool area(12)
  • Room service(6)
  • Best hotel(3)
  • Club lounge(3)
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