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Grand Hyatt Dubai

#24 of 499 Hotels in Dubai
Certificate of Excellence
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Sheikh Rashid Rd | PO Box 7978, Dubai, United Arab Emirates
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Grand Hyatt Dubai
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Grand Hyatt Dubai
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1,703 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (336)
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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

I have been staying at Grand Hyatt Dubai since 2005 and in all these years and multiple stays never have had a single reason to complain. The property is well maintained and keeps improving its infrastructure. While it does not lack any amenity, their greatest asset is their staff. From the doorway to the Grand Club, service levels are consistent... More 

Was this review helpful? Yes 2
chicago
Top Contributor
72 reviews 72 reviews
64 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is either my 5th or 6th stay at the Grand Hyatt Dubai, and I continue to be so impressed with the hotel on so many levels. It is truly a class operation, from the moment you step into the lobby. Someone has certainly paid attention to all the details--even in the hallways, the elevators, and the rooms themselves. Three... More 

Was this review helpful? Yes 3
Bern
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

A really good place to stay with the hole family, the best in Dubai anyway. There is always enough assistance, from checkin to the restaurants. No waiting for anything. Lots of space around the poolarea, it is like your private garden. Very friendly staff.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes 3
London, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

5 star hotel, beautiful foyer where you can sit and drink tea (or whatever tipple you fancy) and take in the visitors coming through the doors in the women in their chic outfits, posing for photos and business men gathering around in their full Arabian dress. You can walk through the grounds which are lush in greenery, beautiful clean pools... More 

Was this review helpful? Yes 1
Brighton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

You MUST stay here!!! It's like heaven!!! The staff are wonderful. One individual (Casper) on reception really made our day. We were incredibly stressed, having missed our flight but he went above and beyond and although it was not his problem - he made it his and made everything simply wonderful. Thankyou!!! The rooms are amazing, the bathrooms are palacial,... More 

Review collected in partnership with Hyatt Hotels

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Seattle, Washington
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

While this hotel is a bit far from the city center it is close to the historic area and near the metro. The hotel is beautiful with great restaurants and activities if you desire that. The customer service was excellent. I would like to say a special thanks to Jagdish Patel. We are Diamond members and used a suite upgrade.... More 

Review collected in partnership with Hyatt Hotels

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1 review
5 of 5 stars Reviewed 5 days ago NEW

The Grand Hyatt is a fabulous hotel. Incredible customer service, convenient location, great food choices, excellent rooms, amazing pool, unbelievable exercise center... From DXB airport, in ten minutes you

Review collected in partnership with Hyatt Hotels

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Singapore, Singapore
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Loved this hotel. Extremely comfortable and cozy room. Great pool. Breakfast at the Marketplace restaurant was excellent. Friendly staff. Loved everything about the Grand Hyatt Dubai! Would love to go back!

Review collected in partnership with Hyatt Hotels

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Kochi (Cochin), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed in this hotel for 2 nights and the whole experience with the hotel is superb in all respects. Huge hotel lobby and very spacious rooms and a real land mark of Dubai. One of our friends had forgot his baggage in the taxi and the hotel people helped to get the baggage back within few hours.

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear biju g, Thank you for taking the time to review Grand Hyatt Dubai on Tripadvisor. We are glad to read that you enjoyed your two-night stay with us. It is a pleasure to see that you were most satisfied with the lobby as well as the rooms and their spaciousness. We hope that you have been able to enjoy... More 

Denver, Colorado
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The service, accommodations, cleanliness, decor, convenience of this facility will be difficult, if not impossible to match. The concierge service was so helpful that it made our stay an experience to always remember. One particular lady, Selma, arranged and suggested sights and locations that we would never been able to see. She was well spoken, knowledgable and very professional .... More 

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear pauline G, Thank you for taking the time to share your experience on Tripadvisor. We are pleased to see that you have enjoyed your stay and to know that you will always remember what you have experienced in our property. Also, we are glad to read that you were most satisfied with the service provided by our friendly and... More 

Hotel Review Summarization

What travelers say

  • Very good(16)
  • Pool area(12)
  • Room service(6)
  • Best hotel(4)
  • Club lounge(3)
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