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Grand Hyatt Dubai

#17 of 515 Hotels in Dubai
Certificate of Excellence
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Sheikh Rashid Rd | PO Box 7978, Dubai, United Arab Emirates
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An Arabian Summer
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1 room 1 guest
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Grand Hyatt Dubai
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2,022 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (379)
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    (580)
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Melbourne, Australia
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

A beautiful hotel with very attentive staff, nothing was too much trouble. Room was very comfortable and a good size. Great selection of cuisines at the hotel and the red velvet cake....it is AMAZING!! Pool area was good too. Highly recommend this hotel.

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london
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We spent a week at the Grand Hyatt (club at the Hyatt) with our 3 adult children and their partners, it couldn't have been more perfect. Club at the Hyatt offers breakfast and before dinner canapés and drinks which was a wonderful and relaxing way to spend time together at the beginning of each day and before going out in... More 

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Solebury, Pennsylvania
Level Contributor
110 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This property is conveniently located very close to the airport - 10 mn. It is a sprawling place with terrific pool and grounds. My Club Level room was very comfortable and the Club lounge service and amnesties were outstanding. This is a great choice in Dubai especially if you will be visiting the Healthcare City.

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Stoke-on-Trent, England, United Kingdom
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Me and my wife visited here for a short 4 night city break and the hotel was very good. The rooms are very nice clean and spacious and the staff are very accommodating. We had a city view room which I would suggest might be good in winter with better visibility otherwise I would recommend the creek view. The breakfast... More 

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Seattle, Washington
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel is very clean very large and the staff is very attentive. It is a very old hotel it seems but they keep it up nicely. I'm not a big fan of the location it's very close to the airport and up by many other things in Dubai. I do think they had one of the better preface I've... More 

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Dubai
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We had an event here and booked rooms and I have to say we will never come back here. The most rude and unprofessional staff I have ever witnessed in Dubai. The rooms are old and there isn't even a bar in the hotel. The food is below average. Old hotels usually have a charm but Grand Hyatt have none... More 

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear KDxb, Thank you for your feedback and I am disappointed to hear about your unpleasant stay and event with us. I can assure you that this is not typical of the otherwise high standards we aim to achieve. Please be rest assured that our staff is committed to ensuring that our esteemed guests such as yourself have a truly... More 

Istanbul, Turkey
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Third time i stay here. Hospitality and level of service quality is just adorable. Safe, clean, spacy room; fast connection to internet. Breakfast has variety of choices; also several restourants in the hotel for different tastes. I stayed in room 412, with the view of Burj Khalifa and Meydan hotel; highly recommended.

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear gizemtan, Thank you for choosing to stay at Grand Hyatt Dubai for the third time. It is a pleasure to read that you enjoyed your stay with us and that the quality of service provided by our friendly colleagues has met your expectations. We are glad to know that you were most satisfied with the breakfast at The Market... More 

London, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent Experience , polite high quality attentive service , extensive breakfast selection, indoor and outdoor swimming pools , room service, great location and directions to local tourist attractions.

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Elizabeth S, Thank you for taking the time to review Grand Hyatt Dubai on Tripadvisor. We are glad to know you had an excellent experience with and we thank you for highlighting the quality of service provided by our friendly and helpful colleagues. We understand from your comments that you have enjoyed the breakfast at The Market Café and... More 

Doha, Qatar
1 review
5 of 5 stars Reviewed 6 days ago NEW

Great staff, excellent service. Children's pool area is one of the best we've seen kept the children busy all day. Pool side staff and life guards were attentive and very polite. Inside hotel staff were also very good and room service was very quick.

Review collected in partnership with Hyatt Hotels

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear John B, Thank you for sharing your experience on TripAdvisor. We are pleased to read that your kids were enjoying their time at the pool and that it kept them busy so that you can relax. We thank you for mentioning the excellent service provided by our friendly and attentive colleagues. Please be assured that we will share your... More 

1 review
5 of 5 stars Reviewed 1 week ago NEW

I am writing this review during my 4 day stay at this hotel and all what i can say is wow. Fast check in great house keeping friendly staff very nice pools good pool restaurant good breakfast buffet , nice different cuisine restaurants , don't miss the belly dancing in the Lebanese restaurant, will be back. I had the connected... More 

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Fysl, Thank you for taking the time to review the hotel on Tripadvisor while you are still staying with us. We are pleased to read that you are most satisfied with the pools, the breakfast at The Market Café, the Poolside Restaurant and our authentic Lebanese restaurant Awtar with live entertainment every night. We thank you for mentioning the... More 

Hotel Review Summarization

What travelers say

  • Very good(16)
  • Pool area(12)
  • Room service(6)
  • Best hotel(3)
  • Club lounge(3)
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Emiri Suite (82)
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Grand Deluxe Room (36)
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The Hotel (8)

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