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Grand Hyatt Dubai

#19 of 509 Hotels in Dubai
Certificate of Excellence
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Sheikh Rashid Rd | PO Box 7978, Dubai, United Arab Emirates
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1,879 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (358)
Date | Rating
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  • All months
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    (580)
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    (407)
All months
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed today NEW

The Hotel is very beautiful. I always have problems with the beds at hotels but this bed was perfect I slept like a baby. The customer service of the staff was exceptional they catered to our every need. I would certainly stay here again

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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed today NEW

It was a late review, but i would love to be useful for such hotel, i did accommodate in Grand Hyatt for 11days, it was great, the hotel is really well decorated, big open reception hall, (which is essential to me) with very nice indoor garden and land scape mixed with water them. It has a fabulous outside green area... More 

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Caracas, Venezuela
Level Contributor
81 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed today NEW

Good location. Big hotel with a lot of facilities and amenities. Also good restaurants inside. Good service and rooms are very comfortable, well equiped and a very good bed. The pool is nice. I recommend it.

Was this review helpful? Yes 1
Jo
Level Contributor
5 reviews
5 hotel reviews
4 of 5 stars Reviewed today NEW via mobile

Nice hotel with nice landscape and decorations. Breakfast was delicious with many options. it's far from all the action in Dubai..so it's good for business I guess. It's 5 minutes from the airport and 10 minutes walk from the metro station if u can bare the heat

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Tehran, Iran
5 of 5 stars Reviewed 2 days ago NEW

Me and my family had a wonderful time in your hotel. everything was perfect and unforgatable.I regret that we couldnt have experience in hotel restaurants because of holy Ramadhan. but maybe in the next travel we try all of them. All best wishes and good luck for Hotel crew. Hope to see you again in the near future.

Review collected in partnership with Hyatt Hotels

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Arash Ali N, Thank you for choosing Grand Hyatt Dubai and for taking the time to review us on Tripadvisor. We are glad to know that you and your family have enjoyed the stay at our hotel and that you found everything perfect and unforgettable. We hope that you will be back very soon to enjoy all our facilities... More 

Dungog, Australia
Level Contributor
112 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We spent a couple of nights here as a stop over returning to Australia. A stunning hotel in the common areas with exceptional architecture and fit tout. Rooms also very good and equiped to a high standard. Staff and service were good. Our only complaint was no hot water. We complained and were given the option of a room change... More 

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Michael D, Thank you for taking the time to share your feedback with us on Tripadvisor. We are pleased to read that you enjoyed your stay and that you were most satisfied with the rooms and the hotel in general. We thank you for mentioning the service provided by our colleagues. Please be assured that we will share this... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Lovely hotel, very friendly well informed staff, excellent service, walking distance to a shopping mall, and connection to hop on hop off bus tours etc. The club deal is good value, numerous fabulous restaurants, and gorgeous pool area.

Review collected in partnership with Hyatt Hotels

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Carol C, Thank you for taking the time to share your experience with us on Triapdvisor. It is a pleasure to read that you were most satisfied with the hotel and its location (close to airport, shopping mall, Burj Khalifa…) as well as the Club rooms. We thank you for mentioning the excellent service provided by our colleagues and... More 

Perth, Australia
Level Contributor
282 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 300 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great size room and very comfortable. The club lounge is also very comfortable and I love that they have one for adults and one for kids. best customer service came from the greek girl in the lounge. She was fantastic. I haven't come across such a well spoken young lady in the industry in such a long time I almost... More 

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear silvermasked, Thank you for choosing Grand Hyatt Dubai and for taking the time to share your experience with us. We are delighted to read your comments about the hotel, the Club rooms and the Grand Club and we hope that you have enjoyed the evening buffet with canapes and drinks. We thank you for mentioning our colleague Panagiota. Please... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

such a nice hotel very quite gardens and fabulous views ,staff are fantastic ,food is very impressive. the last time we stay weather was just perfect for a weeks relaxation. The can not enough for you . We have stayed at least four times now .LOVE IT

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear ed h, Thank you for taking the time to share your experience with us. It is always a pleasure feedback of returning guests and we are glad to know you stayed with us four times already. We are delighted to know that you enjoyed the extensive gardens we have, the amazing views from the rooms (either of the stunning... More 

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

very nice comfortable stay. stayed with family 2 adults and 2 children excellent breakfast buffet layout paradise for indian food lovers specially north and south indian is superb international spread also amazing comfortable rooms execellent staff and management overall very good expierience near wafi mall and airport

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear giftworld, Thank you for taking the time to share your experience with us on Tripadvisor. It is a pleasure to read that you had a pleasant stay with us and that you were most satisfied with The Market Café breakfast. We hope that you have tried our Indian restaurant iZ since you are an Indian food lover. We can... More 

Hotel Review Summarization

What travelers say

  • Very good(16)
  • Pool area(12)
  • Room service(6)
  • Best hotel(3)
  • Club lounge(3)
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1,114 photos of this hotel

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Creekside Room (44)
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Emiri Suite (82)
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Grand Deluxe Room (36)
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The Hotel (8)

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