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Grand Hyatt Dubai

5.0 of 5 Sheikh Rashid Rd | PO Box 7978, Dubai 7978, United Arab Emirates
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Certificate of Excellence 2014
Grand Hyatt Dubai
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Grand Hyatt Dubai
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1,434 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Melbourne, Australia
Top Contributor
103 reviews 103 reviews
78 hotel reviews
110 helpful votes 110 helpful votes
5 of 5 stars Reviewed yesterday NEW

Whether on business, for pleasure or just stopping over on a long flight you cannot go wrong with the GH. It is close to the airport, 10 minutes but is quiet and secluded. The staff are extremely courteous and efficient. There is a good selection of quality food and everything works as it should do. The rooms themselves are spacious... More

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

My first trip to Dubai and the greeting by the staff at the Hyatt was very warm and inviting. From the moment we arrived to each time we entered and exited we had a friendly face waiting on us. The bar & restaurant was clean and the food was delicious.

Was this review helpful? Yes 1
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, Thank you for complementing our award winning restaurants & bars. It is extremely gratifying to receive such positive feedback like yours and please be assured that we will share your comments throughout the hotel so that our staff will feel appreciated. Warm Regards, John W. Beveridge General Manager More

Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've been there quite a few times, and each time loving it more. Balinese therapists are excellent. They really know their job well. Perfect pressure and the environment is very relaxing. Music selection, oil, tea - awesome choice. The only thing that makes this spa very good and not excellent is reception. Find them lacking flexibility a bit.

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, Thank you for taking the time to write a wonderful review about our award winning SPA and please be assured that we will keep doing our best to exceed your expectations in every visit. We regret to hear that you find our Spa Reception non flexible, we will pass your comments to the SPA manager in order to... More

Tanworth in Arden, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Rooms of a very high standard, food and service too. Resort facilities excellent, especially pools. Very well located. Four of us here on day 2 and looking forward to the week ahead. PS still very hot second half of October

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Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, Thank you for your kind comments about out facilities like the pools and the rooms. It is always pleasant to receive positive feedback from our guests in regards to our service and our location as well. We hope to have the chance to welcome you again in the near future when the weather cools down! Warm Regards, John... More

Malmo, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent 4 days couple of weeks ago with my husband and we both loved it so we 're going again next week! Fantastic property. The huge hall make you feel like you're in a forest..the beautiful park and the huge pool area give the feeling to be at a resort and not in a busy city as Dubai and... More

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, It is wonderful to hear such positive feedback about our property and facilities. Please be assured that your comments about our good service will be shared throughout the hotel with my colleagues as I am sure it will motivate them. Thank you for pointing out the wonders of our Award Winning Restaurants and the variety of cuisine choice... More

Ingleside sydney
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Fantastic hotel, pool, staff, restaurants location to the airport everything was spot on. The rooms were exceptional big huge for the kids to muck around in. Mini bar is well well over priced. The staff on level 14 for club access were amazing and gave the kids are gift when their. They really went out if their way to make... More

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, Thank you for taking the time to share your feedback with us here on Trip Advisor. We are glad you enjoyed our hotel and our facilities like the pool and the kids club. We are delighted that you were happy with the service provided by our colleagues. Please be assured that we will let our colleagues know about... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'm from Dubai and when I need a day or two to refresh up. I can't think a hotel other than grand hyatt in dubai. Best facilities and services. Nice cozy rooms and a welcoming staff. It's time to relax and enjoy one of the best hotels in dubai. The location in middle of dubai is a plus.

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, It is so pleasant to get feedback from a regular guest. Thank you for the kind comments about our facilities, services and rooms. Our hotel is indeed very well located; therefore you can easily reach everywhere you want to go including the airport. The comments about our welcoming staff shall be shared with them to give them an... More

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

It is like a mini heaven in middle of desert. Size of the facility is fascinating. Service is excellent. Staff is very friendly. Service at the poolside is very fast and without any defect. Breakfast lounge was only missing thing was milk of bird :) They had sent me vine and fruits as gift in my birthday when i was... More

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, Thank you for taking the time sharing your feedback about your stay with us here at Grand Hyatt Dubai. It is pleasant to hear nice comments about our location and about our facilities. I will personally make sure our staff is aware of your feedback about their service, specially the poolside bar colleagues. Our highest mission is to... More

Aberdeen, United Kingdom
Top Contributor
51 reviews 51 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I recently stayed in the Grand Hyatt on a short visit. The hotel is 5 mins from the airport so was a factor in our decision. This is the 2nd time that I have stayed in the Grand Hyatt and we weren't disappointed. The hotel facilities are excellent, but this is what you would expect from a... More

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, It is delightful to hear such positive feedback about our hotel and our facilities. We are indeed located very close by the airport which is very convenient for layovers or short stays. We are fortunate to receive positive feedback about our award winning spa and food and beverage facilities, which offer cuisines from around the world. We hope... More

Chennai
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks to Bro-in- law for booking this hotel for us .. we enjoyed a lot..we had two rooms for two days... in the 9 th floor... the view from the room was amazing and the room was very comfy and elegant and the mini bar was stuffed and the bathroom was also very clean ... they gave chocolates and fruits... More

Was this review helpful? Yes
Grand Hyatt D, General Manager at Grand Hyatt Dubai, responded to this review

Dear Reviewer, It is wonderful to hear such positive feedback about our rooms and their cleanliness, swimming pools that both adults and children can enjoy and our location. We are delighted that you enjoyed the small touches of hospitality in your room and also the fabulous view of the Dubai skyline from your room. Thank you once again for your... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(18)
  • Pool area(15)
  • Room service(8)
  • Best hotel(4)
  • Club lounge(4)
  • Taxi ride(3)

Additional Information about Grand Hyatt Dubai

Address: Sheikh Rashid Rd | PO Box 7978, Dubai 7978, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Grand Hyatt Dubai 5*
Number of rooms: 674
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Also Known As:
Grand Hyatt Dubai Hotel Dubai
Hyatt Dubai
Dubai Hyatt

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