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One&Only Royal Mirage Dubai

#79 of 500 Hotels in Dubai
Certificate of Excellence
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Al Soufoh Road | Jumeirah Road, PO Box 37252, Dubai, United Arab Emirates
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One&Only Royal Mirage Dubai
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One&Only Royal Mirage Dubai
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553 reviews from our community

Traveler rating
    405
    85
    29
    18
    16
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100
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (553)
  • Mar-May only
    (134)
  • Jun-Aug only
    (153)
  • Sep-Nov only
    (153)
  • Dec-Feb only
    (113)
All months
Luxembourg
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful building complex with lush gardens. Parts of the beach "overcrowded" because of the increasing number of non resident visitors. Obstructed seaview. Very very noisy on arabian weekends. Not the fault of the hotel. (Jetskis, party boats aso.) Upper management resistent to criticism and most of the time invisible. Staff very helpful and friendly even if a great number of... More 

Was this review helpful? Yes 4
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Rene, Thank you so much for sharing your experience related to your stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of welcoming you back... More 

London, United Kingdom
Top Contributor
58 reviews 58 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful decor, lovely staff and superb pool lounging options. The staff couldn't have been more helpful. This is the best hotel we have ever stayed at. I you want to go somewhere to truly relax this is the place, nothing is too difficult for the staff, all the luxuries of a 5 star hotel are catered for and it is... More 

Was this review helpful? Yes 3
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you very much for sharing your experience at One&Only Royal Mirage, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only... More 

London
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Arabian Court section of the hotel, the other parts being the Palace & Residence & Spa. Only the Residence is part of the "Leading Hotels of the World", and having stayed in a few of them now, cannot understand why the whole hotel is not classed as a member of LHW. It was our 25th wedding... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at the Arabian Court for this very special occasion, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are indeed shared with all and look forward to your return visit in a not too... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

and probably one of the better Hotels I have stayed in Dubai but still it does not really feel like a full five star experience in some aspects. The Hotel is very big which is part of the problem with consistency of service especially when it's very busy. Its divided into three parts. I stayed in the Palace. There is... More 

Was this review helpful? Yes 6
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Liam, Thank you so much for sharing the experience related to your recent stay with us. We indeed apologise if we have come short of meeting some of your service expectations. We will review each of your comments with the concerned team members and adjusted where ever possible. We hope that you will give us the opportunity of welcoming... More 

Woodley, United Kingdom
Top Contributor
89 reviews 89 reviews
17 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Our second stay at the Palace and the Gold club is well worth the extra as the staff are very attentive and friendly. Points not quite up to scratch: Arrived late and no water had been left in the room. Night turn down was so late one night we told them not to bother. No chocolates left at turn down.... More 

Was this review helpful? Yes 6
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Mr. Brian, Thank you so much for sharing the experience related to your recent stay with us. We indeed apologise if we have come short of meeting some of your expectations, Rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will give us the opportunity of... More 

Paris
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed March 15, 2015

Week end in the Palace One and Only Royal Mirage No meeting and greeting at Check in!! On top of it the lady at front desk was slow and could not find my booking. After 20 mns, Mary from the gold Club came and sorted everything out! Finally During all our stay Mary was always smiling, keen to help and... More 

Was this review helpful? Yes 4
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you very much for sharing the details of your recent weekend visit to our resort. We appreciate your kind comments, and indeed apologise if we have come short of meeting some of your expectations. Rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will... More 

London
Top Contributor
77 reviews 77 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 14, 2015

Overall we enjoyed our stay here - but as this is a top end - and top price - 5 star hotel, we were a little surprised to find it wasn't quite as perfect as we had expected Our disappointments included: - we were charged for use of the internet! - about £75 for 6 days - the bed sheet... More 

Was this review helpful? Yes
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We will endeavor to contact you personally, and hope that you will... More 

Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 24, 2015

I'll be honest I wasn't looking forward to a weeks holiday in Dubai. Staying at The Royal Mirage has turned any negatives I had to positives and I'm planning my next visit. This hotel is sensational. Everything is 5*... As you walk into the atrium of the hotel look up the ceiling is breathtaking and the furniture and fittings decadent.The... More 

Was this review helpful? Yes 3
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal... More 

Kalvehave, Denmark
Top Contributor
65 reviews 65 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 11, 2015

We stayed at the Arabian Court. We enjoyed every moment of our stay - we had 5 nights, so we had plenty of time to settle in and get familiar with the resort. Overall the One & Only Team were very helpful and caring towards us all throughout our stay. The Guestrooms were absolutely beautiful with décor and comfort, we... More 

Was this review helpful? Yes
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Vicky, Thank you so much for sharing your recent experience and the Arabian Court with your family, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We are also pleased to hear that your daughter is well and has fully recovered. We value your comments and suggestions which are... More 

London
Top Contributor
78 reviews 78 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 21, 2015

We had a wonderful 4 nights at the Arabian Court part of the One&Only Royal Mirage. The design of the layout of the hotel is brilliant in every respect. As we walked through the hotel we relaxed and by the time we arrived at our room we felt we were on holiday. Our room was perfect with a huge bed,... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Mark, Thank you so much for sharing your experience at the Arabian Court, and indeed delighted to read that you enjoyed our facilities and services provided by our dedicated team members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team... More 

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