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One&Only Royal Mirage Dubai

#72 of 500 Hotels in Dubai
Certificate of Excellence
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Al Soufoh Road | Jumeirah Road, PO Box 37252, Dubai, United Arab Emirates
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One&Only Royal Mirage Dubai
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One&Only Royal Mirage Dubai
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548 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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  • English first
  • French first
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  • Italian first
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  • All months
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    (129)
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    (153)
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    (113)
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Woodley, United Kingdom
Top Contributor
88 reviews 88 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Our second stay at the Palace and the Gold club is well worth the extra as the staff are very attentive and friendly. Points not quite up to scratch: Arrived late and no water had been left in the room. Night turn down was so late one night we told them not to bother. No chocolates left at turn down.... More 

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Paris
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Week end in the Palace One and Only Royal Mirage No meeting and greeting at Check in!! On top of it the lady at front desk was slow and could not find my booking. After 20 mns, Mary from the gold Club came and sorted everything out! Finally During all our stay Mary was always smiling, keen to help and... More 

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OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you very much for sharing the details of your recent weekend visit to our resort. We appreciate your kind comments, and indeed apologise if we have come short of meeting some of your expectations. Rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We hope that you will... More 

London
Top Contributor
77 reviews 77 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall we enjoyed our stay here - but as this is a top end - and top price - 5 star hotel, we were a little surprised to find it wasn't quite as perfect as we had expected Our disappointments included: - we were charged for use of the internet! - about £75 for 6 days - the bed sheet... More 

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OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your experience related to your recent stay with us. We indeed apologise if we have come short of meeting your expectations and rest assured that each comment is reviewed with members of the concerned teams and adjusted where ever possible. We will endeavor to contact you personally, and hope that you will... More 

Newcastle upon Tyne, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I'll be honest I wasn't looking forward to a weeks holiday in Dubai. Staying at The Royal Mirage has turned any negatives I had to positives and I'm planning my next visit. This hotel is sensational. Everything is 5*... As you walk into the atrium of the hotel look up the ceiling is breathtaking and the furniture and fittings decadent.The... More 

Was this review helpful? Yes 3
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest Thank you so much for sharing your recent experience, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal... More 

Kalvehave, Denmark
Top Contributor
58 reviews 58 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed February 11, 2015

We stayed at the Arabian Court. We enjoyed every moment of our stay - we had 5 nights, so we had plenty of time to settle in and get familiar with the resort. Overall the One & Only Team were very helpful and caring towards us all throughout our stay. The Guestrooms were absolutely beautiful with décor and comfort, we... More 

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OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Vicky, Thank you so much for sharing your recent experience and the Arabian Court with your family, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We are also pleased to hear that your daughter is well and has fully recovered. We value your comments and suggestions which are... More 

London
Top Contributor
72 reviews 72 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed January 21, 2015

We had a wonderful 4 nights at the Arabian Court part of the One&Only Royal Mirage. The design of the layout of the hotel is brilliant in every respect. As we walked through the hotel we relaxed and by the time we arrived at our room we felt we were on holiday. Our room was perfect with a huge bed,... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Mark, Thank you so much for sharing your experience at the Arabian Court, and indeed delighted to read that you enjoyed our facilities and services provided by our dedicated team members. We value your comments and suggestions which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team... More 

Virginia Water, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed December 7, 2014

This is our 4th stay at the One and Only Dubai The staff are attentive without being intrusive. The resort has the widest beachfront of all hotels in Dubai (we are reliably told) measuring 1k wide, this results in a feeling of space anywhere you go. It is never crowded, even when fully occupied. Nothing is too much trouble for... More 

Was this review helpful? Yes 2
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Katherine, Thank you so much for sharing your 4th stay experience with us, and indeed delighted to read that you enjoyed once again our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management... More 

Senior Contributor
37 reviews 37 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 3, 2014

We had the most wonderful week in this resort. Friendly helpful staff everywhere we went in the resort which consists of 7 restaurants. We tried most but not all during our stay as we were on half board and they were all excellent. Such a huge selection in the buffet restaurants too. We were happy we had half board for... More 

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OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at The Palace, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We are also pleased to hear that you had such an amazing time to The Jetty Lounge. We value your comments and suggestions which are shared with... More 

Dubai, United Arab Emirates
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 1, 2014

We got married in the Royal Mirage and stayed in the hotel overnight. The customer service from the banqueting (Neil) and concierge teams was fantastic. They made the day go without a hitch, and were wonderful from start to finish. The food was excellent and all of our guests had an amazing time. We stayed in a standard room and... More 

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OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Laura, Thank you so much for sharing your recent experience at the One&Only Royal Mirage for this special occasion, and indeed delighted to read that you enjoyed our facilities and services provided by our team of dedicated members. We value your comments which are shared with all and look forward to your return visit in a not too distant... More 

St. Albans, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 28, 2014

We had afternoon tea in the Samovar Lounge which was a wonderful experience. After choosing our blend of tea from an extensive menu we were served a plentiful & delicious afternoon tea which included finger sandwiches, dainty gateaux, fluffy scones ( fruit & plain) with apricot & strawberry jam plus clotted cream. There was also a selection of macaroons and... More 

Was this review helpful? Yes
OORoyalMirage, Manager at One&Only Royal Mirage Dubai, responded to this review

Dear Guest, Thank you so much for sharing your recent experience at Samovar Lounge of the Arabian Court, and indeed delighted to read that you enjoyed so much our afternoon tea. We value your comments which are shared with all and look forward to your return visit in a not too distant future. Kind Regards Management Team One&Only Royal Mirage,... More 

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