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Sheraton Deira Hotel

Al Muteena Street | PO Box 5772, Dubai, United Arab Emirates
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1 room 1 guest
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Sheraton Deira Hotel
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566 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (117)
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Jordan
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

I stayed in Sheraton Deira for 3 nights, the first night was terrible; i could`t sleep because of the Airplanes noise!! i was in the 4th floor, in the morning; i asked the reception to change the room but they keep delay me until mid night, then i contact the deputy manager, which he help me a lot and upgrade... More 

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Manchester, United Kingdom
Level Contributor
73 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The friendliness and efficiency of the staff is some of the best I have come across around the World. This was my 4th visit over the years and the standards have been well maintained. The room was spacious and very clean, the shower, (in the bath), was a little high to negotiate and could look at being lowered on future... More 

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Copenhagen, Denmark
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I must say that I was very, very positively surprised by Sheraton Deira. It is classed as a category 3 hotel, but I found the facilities to be much better than that. Additionally, if you have status with SPG, you can expect to be treated like royalty. The hotel has a dedicated SPG desk and the staff will go out... More 

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Kochi (Cochin), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

It happened to stay couple of times here and found the property terrible. Overall the hotel is so bad selling mainly because of the old carpets and also the chemicals used by the saloon in the fifth floor. The granites in the suite bath room is soo old and broken by use and even it damages your skin. The sofas... More 

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sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear earthspace, Thank you for the review on Trip Advisor as well as the other modes of communication we have received from you. Your feedback is well noted and we appreciate the time you have put into sharing it with us. Yours sincerely, AS, General Manager More 

Travelers are raving about these Dubai hotels

London, United Kingdom
Level Contributor
61 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 1 week ago

We checked into this hotel as I am a Starwood Preferred guest. It was only for one night as we transited from Sydney Australia to London UK. Despite being the Starwood member, all staff spoke to my husband as if I wasn't even there. While the room was very nice and the room service meal quite good, it was the... More 

Was this review helpful? Yes 1
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Gen I , I would like to take this opportunity to thank you for sharing your experience during your recent stay at Sheraton Deira Hotel. We note from your feedback that you have identified some areas for improvement on our part to improve our service deliverables. I would like to use this platform to express my regret for the... More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

The Sheraton Deira has dramatically improved since past stays, the noise that used to be common till all hours of the night has ceased. The quality of services has also became excellent and consistent as good as if not better than any five star hotel. The bell men and the front desk are excellent

Was this review helpful? Yes
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Ceebee210, Thank you for the encouraging feedback. We believe this stay was enjoyable since your past stays. Your past patronage of Sheraton Deira Hotel is appreciated. We hope that we will have the pleasure to welcome you back soon again. Yours sincerely, Ashraf Siessy General Manager More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Hotels have a very very good services in all levels Hospitality - restaurant - wifi - team work And very special thank to Suman Jung the one who is working in terrace restaurant for his shiny presence and hospitality during my all 20 day's of accommodation he always smile and happy to serve guests Moustafa Hamouda

Was this review helpful? Yes
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Poie22, Thank you for the great feedback on the highlights of our services & product deliveries. Your compliments to our associate Mr. Suman Jung is appreciated and we will share the same with him. Your patronage is valued by the Sheraton Deira Hotel. We look forward to welcoming you back soon in the near future. Warm regards, AS, General... More 

Noventa Padovana, Italy
1 review
4 of 5 stars Reviewed 2 weeks ago

Most of the times I spend a couple of days in Dubai for my job, I stay at the Sheraton Deira which usually I find the best VFM solution in the city. Rooms are very comfortable and always very clean, the staff always nice and supportive, conveniently located close to a supermarket and not to far from the airport in... More 

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sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Giorgio G, Thank you for the great feedback, and we are pleased to hear that your stay over was pleasant & quiet. We hope that we will have the pleasure to welcome you back soon again. Yours sincerely, AS, General Manager More 

Hamilton NZ
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Sheraton was a pleasant stay while we were in Dubai. We had never been before but now knowing it is quite far from major attractions so had to taxi a bit which is fine because they were cheap. Pool area is awesome . Room tidy and nice , bathroom a bit tiresome. Had free buffet breakfast which was handy.... More 

Was this review helpful? Yes
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Sophiiem91, Thank you for the great feedback, and we are pleased to hear that your stay was pleasant as our guest. We appreciate you choosing Sheraton Deira Hotel and are happy to note that you would be back as our guest. Yours sincerely, AS, General Manager More 

Abu Dhabi, United Arab Emirates
Level Contributor
99 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have read several other reviews complaining about this hotel, and it not living up to the Sheraton standard. This Sheraton costs around half the others in Dubai, and its for a reason. It is close t othe airport -so close that if you go to the rooftop pool, you would think you can almost touch the undercarriage of the... More 

Was this review helpful? Yes
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Mark L, Thank you for taking the time to share your feedback from your recent stay at Sheraton Deira Hotel. Your comments both the negative and positive are constructively taken and we value them. Appreciate your compliments on the staff helpfulness and assurance of the safety of left back item. We look forward to welcoming you back. Yours sincerely,... More 

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