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Sheraton Deira Hotel

Al Muteena Street | PO Box 5772, Dubai, United Arab Emirates
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Sheraton Deira Hotel
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545 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
  • All months
    (545)
  • Mar-May only
    (156)
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    (111)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I and my family got there for 10 days and it was very good experience everything was good the place of the hotel is good in center of deira and near to many of malls and hyper market the service was good and good place for walking around the hotel in winter

Was this review helpful? Yes 1
5 of 5 stars Reviewed 3 days ago NEW

Visited Sheraton deira from 22-27 July 2015.It was the best experience the staff is so helpful and experienced and they made my day specially Mr Hassan on the front desk if any one wants to visit Sheraton deira it is a good hotel nearby city centre and every thing is near good restaurants and a hyper mart next to the... More 

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Manama, Bahrain
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

several time staid at Sheraton Daira but this visit has changed my opinion due to change of staff or management or due to strike securities which makes you to leave the hotel ,rooms are smelly and humid some how, over staffed at reception no guest are allowed in the rooms ,the hotel must be refurbished ,needs of more outlets ,prices... More 

Was this review helpful? Yes
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear malalla, Thank you for taking the time to write your review on your experience as our guest on Trip Advisor. We have constructively taken note of your comments. It is disappointing to know that this stay was not the same as your previous stays. We value your patronage. Yours sincerely, AS, general manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Thanks so much to Joyce she help us I rate Joyce 100% Rooms very good and clean Bathrooms clean Wifi good Room service very good Car parking service very good Pool very good Bedroom very good Light very good Ac good but not all room maybe some rooms not so could

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sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Abdullah A, Thank you for writing your review on your recent stay as our guest at Sheraton Deira Hotel. You have been one of our regular guests over a while and we thank you for your patronage. Your compliments for Joyce is appreciated and we will share it with her. Looking forward to your next visit. Kind regards, AS,... More 

Melbourne, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This place is located in close proximity to the dubai airport as compared to the other hotel located on Sheikh Zayed road, so we chose it for our last day stay in dubai. Its a decent place to stay, with the souk and other places of imp in near vicinity. The structure though shows that its a little old but... More 

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sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Yashpal M, Thank you for taking the time to write your feedback on your recent stay at Sheraton Deira Hotel. We are happy that you had a good stay even though it was just a day. Your return visit is eagerly anticipated. Kind regards, AS, general manager More 

1 review
4 of 5 stars Reviewed 1 week ago

I have been coming back to Diera sheraton for last few stays and it has been a wonderful expierience.Any complain about the littlest thing is taken care off.First of all usually there is not a problem with antthing.The staff is very friendly and helpful.They even advised me about where to shop and where to go for good ethenic food.Overall great... More 

Was this review helpful? Yes
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Habeeba K, Thank you for the great feedback, and we are pleased to note that you have enjoyed your stay and all those previous stays with us. The greatest factor contributing was the services received from our associates, being helpful, friendly and attentive to the needs. As you have said nothing is too much or too difficult for our... More 

1 review
5 of 5 stars Reviewed 1 week ago

i like it so much. comfortable , quite , anazing fir relaxation , encourage for making SAFARI and other activities , my family liked it so much . we did SAFARI for first time . we like Camel riding , bick riding ,dancing ....etc i will go again and again ..

Was this review helpful? Yes
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Gaber E, Thank you for your complimentary feedback on your recent stay at Sheraton Deira Hotel. We look forward to welcoming you back again in the near future. Warm regards, AS, general manager More 

Glasgow, United Kingdom
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed in This hotel on two separate occasions in July. On my first visit the reception at 2.00 am was excellent and club room superb with very comfy bed and sitting room. On my second visit it required 20 mins to check at 1.00am and basic room on the 3 floor had a strange damp smell and the air... More 

Was this review helpful? Yes
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Malcom M, Thank you for taking the time to write your review on both your experiences of July as our guest on Trip Advisor. We have taken note of your comments and surely address the issue of damp smell in the 3rd floor corridor and the noisy air conditioning unit.. We look forward to the pleasure of welcoming you... More 

1 review
1 of 5 stars Reviewed 1 week ago

Very bad services We checked in and waited for our luggage for more than one hrs also we called to speed up and nothing happened So at last we wend down to get our luggage by ourselves even so no one helps till they saw us carry our bags by ourselves Means no one cares

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sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear Mr. Tarek S, Thank you for taking the time to write a review on your recent stay as our guest at the Sheraton Deira Hotel. Your feedback is appreciated and valued. It is disappointing to note that you did not enjoy your stay with us. Please accept our apologies for the faltering service from our Concierge team. Caring for... More 

Travelers are raving about these Dubai hotels

Manchester, United Kingdom
Level Contributor
95 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I regularly visit Dubai and the Sheraton has become my hotel of choice. The hotel is placed conveniently close to the airport, but no airport noise can be heard from the rooms. On this occasion I stayed 2 nights, went to Abu Dhabi for a night and came back for three nights. On both occasions the staff were extremely helpful.... More 

Was this review helpful? Yes
sherdei, Associate at Sheraton Deira Hotel, responded to this review

Dear William W, Thank you for the great feedback, and we are pleased to hear that your stay was enjoyable and we were able not only to meet up with your expectations but also are delighted to know you had a memorable days of stay with us. Our associates are truly the strength of the warm hospitality we deliver, and... More 

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