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Sheraton Deira Hotel

4.0 of 5 Al Muteena Street | PO Box 5772, Dubai, United Arab Emirates
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Sheraton Deira Hotel
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Sheraton Deira Hotel
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458 reviews from our community

Traveler rating
    105
    153
    116
    53
    31
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Stavanger, Norway
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was staying 5 days in this hotel. The afternoon shift receptionist were a bit slow and the check-in procedure got a bit more than usual but they served us welcome drink and chocolate which felt better at the time. The elevators were a bit old but our room was clean and well arranged and we got anything we wanted... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I have found all of the staff extremely friendly and give very good service. Having said that we had to go and find someone to serve us in the coffee shop. We had a suite which was very nice with a very comfortable bed. There were 2 tv's in the suite and for some reason the bedroom TV kept coming... More 

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Jeddah
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Close to the airport, good customer service and was given a free upgrade to the executive floor while checking in. The hotel manager Mr. Faisal is a person of high customer value and always wants to listen to customers about their needs and how he can make their stay better.

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear A Zegma, Thank you for your post and sharing your experience as our guest at Sheraton Deira Hotel. We value your feedback and acknowledgement of our management team. Your next visit is eagerly awaited by us. Kind regards, AS. General Manager More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Have stayed there many times, this time around I had items taken from my room which could only have been taken by hotel staff. The hotel night staff dislike female quests as this upsets the prostitutes who are resident in the night club.

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Ms. Cairney, Your patronage of Sheraton Deira Hotel is appreciated. We are in receipt of your feedback with the same contents as stated in Trip Advisor which was also initially sent through our Starwood portal. Your feedback concerns are definitely valuable to us and thank you for the same. Yours sincerely, Ashraf Siessy General Manager More 

Dorridge Uk
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are into plane spotting this is as near to heaven as you will get. Sit in the rooftop pool sipping cocktails as the airplanes into Dubai pass by a few hundred feet away . They also serve some good snack meals and some very attractive people use this area.

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Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Clivegore, Thank you for your feedback and description of a ‘Plane spotters paradise’ – truly we have many bookings from avid plane spotters as our swimming pool has an excellent vantage point for spotting planes at close range as we are strategically located close to the flying pathway. We trust you enjoyed your stay as our guest. Looking forward... More 

Langwarrin, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is in the old area of Dubai but upon arrival we were upgraded to the Club Business Room which was a higher floor & meant we could have the executive lounge & free WIFI in our room the "premium package of WIFI" which was great rather than the lobby WIFI systems all the time & gave us a... More 

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Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Rick T, Thank you for sharing your story and experience as our guest at your recent stay at Sheraton Deira Hotel – we understand that it was a pleasant stay. We appreciate the highlights you have mentioned which you enjoyed. Do let us know your next visit as we await to welcome you back again. Warm regards, Ashraf Siessy... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

great hotel at a nice location. great mainly due to the helpful and polite staff from the reception to the room cleaners. Ms Joselyn Bellote is particularly hepful and concerned for your official needs

Was this review helpful? Yes 1
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Gunatheesan N, Thank you for writing such a positive Trip Advisor review regarding your stay at the hotel. We are delighted to read such encouraging comments and to know that you enjoyed your stay as our guest. Reviews like yours is what makes our job 100% worthwhile as positive news and comments regarding the associates are rare but so... More 

Mumbai (Bombay), India
Senior Contributor
40 reviews 40 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in November end for two nights.It is 15mins drive from airport under normal time traffic. The hotel is clean and standard rooms are spacious with clean bathroom.Decor is good and well maintained.Club rooms provide access to club lounge with happy hours in evening.Hotel a/c is good.Wifi free in the room and lobby. Breakfast spread is with variety of... More 

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Maddy S, Thank you very much for your review on Trip Advisor, whereby you have highlighted with compliments every feature & services of the hotel - it’s location, the spacious rooms, cleanliness of room/bath, food variety, staff eagerness and helpfulness to assist, the stand alone restaurants in close proximity of the hotel along with the easy accessibility of metro.... More 

Jeddah
Contributor
15 reviews 15 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is a nice hotel with very friendly staff. I even was upgraded to a suite because was not ready. The furniture in the room is at least 10+ years. The bathroom is huge but very old décor. If the renovate the hotel to carry the Sheraton name, it would be amazing.

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear nbantan, Thank you for the good post and sharing your encounters as our guest. We are happy to know that you had a great experience at the Sheraton Deira Hotel. Your suggestion for a renovation is well noted – and we are currently working on the plans for a complete renovation. Your next visit is eagerly awaited by us.... More 

Beirut
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Great service and friendly environment. The location is good near to metro station, in the airport and malls as well. Room is good also very comfortable the bed is very nice and the staffs were very accommodating towards their guest from the front desk, the concierge who tells as the best places in town, waiters who always serves us good... More 

Was this review helpful? Yes 1
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear ahmad b, Thank you for writing such a positive Trip Advisor review regarding your stay at the hotel. We are delighted to read such encouraging comments and to know that you enjoyed your stay as our guest. Reviews like yours is what makes our job 100% worthwhile as positive news and comments regarding the associates are rare but so... More 

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Additional Information about Sheraton Deira Hotel

Address: Al Muteena Street | PO Box 5772, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Deira Hotel 4*
Number of rooms: 229
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Also Known As:
Sheraton Dubai
Dubai Sheraton
Sheraton Deira Dubai
Hotel Style:
#172 Luxury Hotel in Dubai

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