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Sheraton Deira Hotel

4.0 of 5 Al Muteena Street | PO Box 5772, Dubai, United Arab Emirates
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Sheraton Deira Hotel
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Sheraton Deira Hotel
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482 reviews from our community

Traveler rating
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    60
    32
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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Houston, Texas
Contributor
19 reviews 19 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is one of my hotels of choice when I'm in Dubai. I always visit the old Gold Souke. The service has always been first class. Of those I recommend it to they have loved it as well. I came they after leaving another hotel where there was a situation that occurred. A male bellman was actively trying to seek... More 

Was this review helpful? Yes 1
Pune, India
1 review
4 of 5 stars Reviewed 5 days ago NEW

Stayed at the Sheraton Deira hotel for a couple of nights and had a very good experience. The staff were very hospitable and checking in was a breeze though we were early. The location is also ideal, not as crowded as Bur Dubai yet not too far for the many attractions in Dubai. The taxi ride from the hotel to... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Sachin Satish K, It is great to read that you had a good experience as a guest at the Sheraton Deira Hotel. Thank you for the compliments expressed to the staff hospitality and on the hotel location. We look forward to welcoming you back in the near future. Warm regards, AS, general manager More 

New Delhi, India
Top Contributor
100 reviews 100 reviews
50 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a hotel in the true Sheraton class. Though somewhat older hotel has been maintained very well and renovated.Rooms well furnished and a great brekfast spread to suit all tastes. The service is very efficient from check in to check out very smooth.I also got a very pleasant surprise when on returning to my room i recieved greetings on... More 

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear SinghCzar, Thank you for the great feedback, and the extensive review of our hotel. We are pleased to hear that your stay was enjoyable and will certainly share your feedback with the team. Your vote of confidence to return back is appreciated. We look forward to welcoming you back soon again. Yours sincerely, Ashraf Siessy General Manager More 

London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only stayed for three nights, but all was very good, from check in to check out. Club lounge was very good and not full, shame about other peoples children!! The bar on the 5th floor was a bit too quite but that's not down to the hotel. Will stay again.

Was this review helpful? Yes 1
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear David H, Thank you very much for taking the time to write a Trip Advisor review outlining your recent stay in our hotel. It is a pleasure to know that you have enjoyed your stay with us and look forward to your return. Warm regards, AS, General Manager More 

Kolkata (Calcutta), India
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Close to the airport with a number of eating options within walking distance. This is not the best hotel of its class that I have stayed in, nor the worst. The nice ambience and an otherwise pleasant stay was marred by a bathroom that appears not to have been thoroughly cleaned before it was allotted to me.

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Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear RSAG, Thank you for the post and sharing your encounters as our guest, your constructive feedback is valued and we look forward to your next visit. Warm regards, AS. General Manager More 

Jaipur, India
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

10 on 10 for location of this hotel. Everyone was caring and helpful from bellboy to housekeeping guys and here I would mention a front desk lady Ms. Nandini who was proficient in her job, polite & telling us everything in detail about the room we should choose. There are 02 wings of this hotel 01 has a few night-clubs... More 

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear AnonymityD, Thank you for your post and sharing your experience as our guest at Sheraton Deira Hotel on Trip Advisor site. Your acknowledgement on the hotel location, breakfast and helpful caring service from associates, specially Ms. Nandini is appreciated and will definitely be shared amongst the team. We await your next visit. Warm regards, AS- General Manager More 

Kihavah Huravalhi
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 weeks ago

location is nice and accessible, check in is not that good i have to wait for 30 minutes though they apologies for that because there is some guests which really annoying, access to my room is confusing, furniture are old and the table is not sturdy. Staff are good specially the guy from engineering who helped me.

Was this review helpful? Yes 1
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear jaegdani, Thank you for taking the time to write your review a noting that our associates were indeed able to overcome some of the structural challenges to provide you with a positive experience, we take great pride in the team as it is our greatest strength. We look forward to welcoming you back in the near future. Should your... More 

New Delhi, India
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

centrally located, easily accessible, hotel. Hotel service is very good. Food is excellent. Breakfast has lot of varieties. People of various culture stay here. it is situated in noise free area. Rooms are big so as beds.

Was this review helpful? Yes 1
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear singhreena, Thank you for the great feedback on the highlights of our service & product deliveries. We are proud of our diverse culture amongst our associates as well as our signature programs as you have mentioned the Sheraton Sweet Sleeper. We look forward to welcoming you back soon in the near future. Warm regards, Ashraf Siessy General Manager More 

Dubai, United Arab Emirates
Top Contributor
51 reviews 51 reviews
25 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Old furniture hotel I visited him several times but nothing has changed to improve the image for the beautiful Dubai important tourist I like staff on valet parking they serve as an excellent and housekeeping department is very bad And these are the second time the location is very close to excellent restaurants and markets I like to thank night... More 

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Abdulla199 Thank you very much for your review and appreciate your patronage of the Sheraton Deira Hotel. We have taken note of your comments and thank you for the kind words of compliment regarding our associates from the valet parking and in particular Mr. Najam. Moreover we apologize for not meeting your expectations on other elements that we will... More 

Irvine, California
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Very much poor service,registration procedure is questionable. Not a location with surrounding environment to enjoy.late night music sound from a club is annoying. If you book room online with special rate,they provide you the worst room in the hotel unless you're willing to pay extra for upgrade.

Was this review helpful? Yes 2
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear HS1432, Thank you for taking the time to write your experience as our guest at the Sheraton Deira Hotel on the Trip Advisor site. Reading your review, I realize that you did not enjoy your stay in our hotel. First and foremost please accept my apologies for the inconvenience you have encountered. Your feedback is appreciated and we will... More 

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Additional Information about Sheraton Deira Hotel

Address: Al Muteena Street | PO Box 5772, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sheraton Deira Hotel 4*
Number of rooms: 229
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Also Known As:
Sheraton Dubai
Dubai Sheraton
Sheraton Deira Dubai
Hotel Style:
#179 Luxury Hotel in Dubai

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