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Sheraton Deira Hotel

Al Muteena Street | PO Box 5772, Dubai, United Arab Emirates
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Sheraton Deira Hotel
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Sheraton Deira Hotel
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507 reviews from our community

Traveler rating
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    36
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
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Boston, Massachusetts
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel may be old building , but well maintained, updated pleasant decor in common areas and my room was well appointed. I chose this due to its proximity to airport area and I rented a car to drive around Dubai. If you are en explorer, the location is bit far from city/attractions. This Diera area hotel is mediocre, but... More 

Was this review helpful? Yes 1
Top Contributor
102 reviews 102 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As far as hotels go the Deira is mediocre with no major complaints. The hotel is old but maintained, my room (club) was very spacious but once again in need of a up grade. I enjoyed the buffet in the main restaurant on the ground floor especially the seafood which include prawns and crayfish. The service on the roof top... More 

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear ricardop, Thank you for the feedback, and we are pleased to know that all in all your stay was fine and have enjoyed our Thursday Seafood Night Buffet. We hope that we will have the pleasure to welcome you back soon again. Yours sincerely, Ashraf Siessy General Manager More 

Abu Dhabi, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Though we check in as starhot they upgrade us in club level room... The room and amenities were good... All day dinning was in very good location... The pub was fusion of classical and modern type.. We enjoyed pool on the 6th floor with refreshing music in the morning...almost all staff were very friendly and professional..especially like to thanks miss... More 

Was this review helpful? Yes 1
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Raazyuv, Thank you very much for your review and appreciate your patronage of the Sheraton Deira Hotel. We have taken note of your comments and thank you for the kind words of compliment regarding our associates hospitality and in particular Ms. Nandita Gurung and will definitely be shared amongst the team. We look forward to welcoming you back very... More 

Kuwait City, Kuwait
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights in Feb 2015 on a business trip to Dubai. Having been to several Sheratons before in other places, felt that it was a old and not so maintained hotel at the first glance. But being a Sheraton, they try their best to maintain a certain level. I had done the booking through booking.com. Check-in was... More 

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear meetthebigj, Thank you very much for taking the time to write a Trip Advisor review outlining your recent stay in our hotel on the products, services and deliverables overall in detail. Your review has been very constructive and helpful. We will try our best to change in areas of services such as the check-in time. We appreciate your patronage... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

stayed here for 4 nights - rooms and food etc are all good - staff are exceedingly polite and helpful (special thanks to Mr Zaheer Ahmed) - not many 'sights' locally so they're all a taxi ride away - overall good value for money

Was this review helpful? Yes 1
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Yuzzi U, Thank you for taking the time to write your review on your experience as our guest on Trip Advisor. We have taken note of your comments and thank you for the kind words of compliment regarding our associates helpfulness and polite hospitality, and in particular Mr. Zaheer Ahmed – we will definitely share your praise with them.... More 

Sydney, Australia
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I'd booked and paid in advance for a club room. The hotel simply placed me in a standard room without even bothering to inform me. That's close enough to theft! As many have stated, this is more of a night club than a hotel! I was given a room right next to the inhouse night club and you literally couldn't... More 

Was this review helpful? Yes 1
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Daniel R, Thank you for taking the time to write your review on your recent experience as our guest on Trip Advisor. Your feedback is appreciated that overall you were not impressed with the Sheraton Deira Hotel on this visit and has been taken constructively. Yours sincerely, AS, General Manager More 

Bengaluru (Bangalore), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed here with only one intention, that was to go plane spotting on their roof. The rooftop allows a perfect place to plane spot with great service. Unfortunately this hotel is quite old and a little worn out. The entire place has a lightly confusing layout. I had booked a club room but found the club at the hotel... More 

Was this review helpful? Yes 1
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear VellVector, Thank you for taking the time to write your review on your experience as our guest on Trip Advisor. Yes our rooftop certainly is a vantage point, the perfect place for plane enthusiasts like yourself. We have constructively taken your note on the age of the building and sorry to note that our Club room was not impressive.... More 

Senior Contributor
31 reviews 31 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed with several friends in Sheraton Deira in February, 2015 on leisure. We arrived almost midnight because of luggage delays in the airport. We were very hungry and rushed to the restaurant after checkin. The food was straightforward, staff were quick, friendly and helpful. Our rooms were clean and ready. We love the big bathrooms in the 5th floor and... More 

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Edna T, Thank you for the great feedback on our services and deliverables and for recommending Sheraton Deira Hotel to your network. We hope that we will have the pleasure to welcome you back soon again. Yours sincerely, Ashraf Siessy General Manager More 

Kuwait City, Kuwait
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

The check in process was completely chaotic with very rude receptionists! They delayed our check in for 3 hours! Also, we couldn't get any sleep due to the disco which kept us up till late at night. Also, taxis aren't easy to find due to the hotels location.The only thing that was pleasant about this hotel is the friendly room... More 

Was this review helpful? Yes 2
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Ahmed A, Thank you very much for taking the time to write a Trip Advisor review outlining your recent stay in our hotel. Your review has been very constructive and helpful. We appreciate your feedback and do apologize for the mishaps as well as thank you for the areas where you have highlighted operational excellence. Yours sincerely, AS, General... More 

Mumbai (Bombay), India
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights.. nice rooms, got the one facing creek, so amazing sunny view in the morning... i always enjoy my cuppa coffee in morning with an open view of expanse or nature.. rather than facing people or buildings... infact there was a ship closeby so nice view... pool is outdoor, just walked around offers nice good quality undisturbed... More 

Was this review helpful? Yes
Letitita, Associate at Sheraton Deira Hotel, responded to this review

Dear Nin P, Thank you for your great feedback highlighted on the Trip Advisor forum on your recent stay. Reading your comments I understand that most probably your stay is referred to at our sister hotel - Sheraton Dubai Creek Hotel & Towers. Once again we thank you for your patronage at Starwood Hotels warm regards, Ashraf Siessy General Manager More 

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