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JA Jebel Ali Beach Hotel

#42 of 502 Hotels in Dubai
Certificate of Excellence
Exit 13, Mina Jebel Ali | PO Box 9255, Dubai, United Arab Emirates
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JA Jebel Ali Beach Hotel
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JA Jebel Ali Beach Hotel
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1,620 reviews from our community

Traveler rating
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    25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (368)
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Scotland
Contributor
13 reviews 13 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband and I spent 7 nights here all inclusive. What an amazing place, the food everywhere was just great, you could even have steak at lunch. The staff were all so friendly and couldn't do enough for you. This would be my first choice if returning to dubai and can't wait to go back next year. Free Wifi everywhere... More 

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Yasser M, Hotel Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear SandraFleming, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Jebel Ali Beach Hotel. It was a great pleasure to read through your review which you have also highly rated. I would like to thank you for your positive remarks about your experience at the resort, in particular the All-Inclusive package which I can... More 

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The hotel staff can't do enough to help, from the welcome at check in to all the workers around the complex there was always a pleasant greeting. The staff did go the extra mile, we met one couple who had accidently booked for 2016! the hotel staff soon got it all sorted with minimal fuss. We went out of term... More 

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Yasser M, Hotel Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear Microcapsules, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Jebel Ali Beach Hotel. It was a great pleasure to have read through your very detailed review. I do appreciate your kind words with regards to the spaciousness of your accommodation, the mouth-watering dishes offered across the resort, as well as the available facilities... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW

My mother and I stayed at this hotel from 11 May until 18 May and upon arrival they welcome you with drinks and a snack. I was very impressed to hear that they have one of their restaurants open from 10pm until 6am for people arriving in the early morning so that they can eat! I would recommend people going... More 

Was this review helpful? Yes 1
Yasser M, Hotel Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear Isophiax, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Jebel Ali Beach Hotel. I must say that we pride ourselves as a hideaway resort which serves as a true family beach destination away from the hustle and bustle of the city life. I was extremely pleased to know that you had an excellent... More 

1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

First time I stayed in this hotel and on a scale of 1 - 20 and twenty is the best, my points are a 25 !!! Everything is wonderful, we had two rooms, both on the fifth floor #507 and #512. The service at this otel is great, nice pool and nice little private beach. A lot of outlets, just... More 

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Yasser M, Hotel Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear marcojamie, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Palm Tree Court. At the resort, we foster an environment that encourages ideas and creativity. I also enjoyed seeing positive reviews like yours where it reflects to our value of making a difference by creating memorable experiences for all our guests. It was lovely... More 

Yeovil, United Kingdom
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here for 5 nights as a little treat half board, there is several restaurants to eat at but if you eat at the others and not the main you get an allowance towards the menu. Rooms were clean and tidy with helpful staff. If you are planning to do lots of stuff in Dubai centre I would stay there... More 

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Yasser M, Hotel Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear GarethB526, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Jebel Ali Beach Hotel. Our resort is set on the golden shores of the Arabian Gulf and features its own private beach, giving a fantastic access to a lot of facilities and activities. I was extremely happy to know that you had a fantastic... More 

Kuwait City, Kuwait
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Let me first say that the hotel itself is nice. The rooms are small and a little dated but the outdoor gardens are nice. There are many family friendly activities to choose from such as water sports, horse stables, spa, beach, and several pools. That being said the customer service does not meet the expectations with that of a 5... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Had a great time at this resort with my girlfriend. Of particular note for me was the tennis coaching with Davide Giusti: Really nice bloke and a keen eye for what needs to be done to improve ones shot making! Works from a position of logic and the exercise to crystallise the understanding. Cheers Davide, hope to see you for... More 

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Yasser M, Hotel Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear Globemonkey, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Jebel Ali Beach Hotel. As we endeavour to maintain our tradition of creating memorable experiences, it was lovely to read your positive comments about Davide, whom you have personally acknowledged and you felt were magnificent. I will ensure that your compliments are shared to... More 

Retford
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just arrived home after a week of pampering at this lovely hotel. We stayed in an executive suite on the 5th floor and were looked after by a team of friendly courteous,hard working staff. Zin, Joseph and Gloria ( to name a few my apologies for not remembering everyone's name ) were there to answer any questions and... More 

Was this review helpful? Yes 2
Yasser M, Hotel Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear shoeaddict, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Jebel Ali Beach Hotel. I appreciate you taking the time to detail your review and allow me to thank you for your lovely remarks about the resorts available facilities and amenities, the restaurants and food served across the resort, and most especially the heartfelt... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed in the Palm Tree Court for 3 nights. As soon as we arrived at the check in, we received a friendly and efficient welcome. We were advised that our room was ready immediately, so no requirement to wait until midday - We checked in at 8.30am. We were introduced to our concierge/butler who would take... More 

Was this review helpful? Yes 1
Yasser M, Hotel Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear Andy N, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Jebel Ali Beach Hotel. I was extremely delighted to read through your very positive review, and I am equally happy to see that you would be visiting us again in the future. I do welcome your kind words about the resort’s facilities and... More 

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

this was our 2nd stay at his hotel last one was around 9 years ago travelling as a couple, We landed at 7am Christmas day and by the time though the airport and then a taxi which takes about 40 minutes we arrived at the hotel about 10am. on arrival we checked in and was told room be ready very... More 

Was this review helpful? Yes 2
Yasser M, Hotel Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear Daniel M, Thank you for sharing your feedback on TripAdvisor following your recent stay at JA Jebel Ali Beach Hotel. As our returning guest, it was a great pleasure to read through your review which you have also highly rated. I would like to thank you for your positive remarks about your accommodation which you commended to be comfortable,... More 

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