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JA Jebel Ali Beach Hotel

#47 of 527 Hotels in Dubai
Certificate of Excellence
Dubai, United Arab Emirates
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1 room 1 adult
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JA Jebel Ali Beach Hotel
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1,957 Reviews from our TripAdvisor Community

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Birmingham
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Offered an upgrade to 5th floor when we checked in but declined and were then given sea view on 1st floor rather than garden view which was a bonus.Very strange as the balcony runs all along the rooms with sun beds and umbrellas ,luckily we were the only people on this floor it seemed(apart from my sister next door)but privacy... More 

Helpful?
Thank BirminghamMonkey
glasgow
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We are currently here staying in room 451 until 12th fen. Upon arrival at around 9.30am we were offered to upgrade to palm tree court for 300 and per night which is within same complex but we refused as could have booked the palm tree court with travel agent for less than what they wanted us to pay for upgrade.... More 

Helpful?
Thank weepglasgow
Hong Kong, China
Level Contributor
68 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

This hotel was very unwelcoming to visit for lunch. In fact visitors who want to spend money in the dining facilities are blocked - why ?! The original hotel is tired and the pools and beach areas overcrowded like a Butlins Camp (the classic English resorts for people who struggle to go on holiday). There is a huge ugly blow... More 

Helpful?
1 Thank Kowloonman1
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Wonderful relaxing hotel. Fantastic food. Great staff, so helpful. Completely forget all your troubles here. I loved this hotel!! The hotel has it's own beach which is a quarter of a mile long so there's plenty of space. There a nine restaurants to choose from so you are spoilt for choice. Truly wonderful experience............and only 7hours away from the UK!!

Helpful?
3 Thank geoffgrieff
Otto K, General Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear geoffgrieff, I am pleased to read that your stay in Dubai was fantastic and able to enjoy everything on offer. Thank you for your praises and I hope to see you soon. Kind regards, Otto Kurzendorfer General Manager More 

Muscat, Oman
1 review
2 of 5 stars Reviewed 3 days ago NEW

Very nice place, comfortable rooms with choice of pillows but all staff are so pre-occupied in getting your cash from your pocket to the hotels it detracts from correct customer service. It was nice to be offered a proper espresso coffee in the morning but this was charged for each day, the normal coffee was not to my taste so... More 

Review collected in partnership with this hotel

Helpful?
Thank Wilson G
Sandbach, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

Our second time at this hotel and even better than our first stay. We ate at all the restaurants and each one was excellent in quality and service. The staff were all very helpful particularly Bishnu at the Captains Bar who made wonderful cocktails. We will be back for a third visit. Paul

Helpful?
Thank pauldt62
Otto K, General Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear pauldt62, Thank you for such a lovely review following your recent stay with us at JA Jebel Ali Beach Hotel. I am delighted to read that you were taken care of, and that Bishnu was able to provide you memorable cocktails. I will be sure to pass your review onto Bishnu and the rest of my team. Thank you... More 

Barton on Sea
Level Contributor
238 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

A newly opened beach experience for the young and trendy maybe about to spoil the tranquility of the Jebel Ali Beach Hotel & Golf Resort! Just 0.5km from the JA hotel, pool and golf course, this experience is providing "thumping music" to entertain visitors. Unfortunately the sound just fills the whole area! In February 2016 it was open most days... More 

Helpful?
Thank mjderrick
Otto K, General Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear mjderrick, It is always a pleasure welcoming you back here at JA Jebel Ali Beach Hotel. I am most concerned of your comments with regards to Purobeach, our newly opened oasis of happiness. I do apologise if you felt disturbed in any way and I wish to assure you that your feedback has been shared to our management team... More 

Alness, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Fantastic holiday at Jebel Ali our 2nd visit there had a great time and a special place to celebrate my 50th birthday, beach and pool area immaculate, great food at Captain Bar and great service provided especially Ganganath who was always very helpful and pleasant at all times and gave us lots of information about the resort we were all... More 

Helpful?
Thank cathSutherland50
Otto K, General Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear cathSutherland50, Firstly, let me greet you a belated “Happy Birthday” and many more to come. I am thrilled to read your review following your recent stay at JA Jebel Ali Beach Hotel. JA Resorts and Hotels is proud to boast world-class associates, and it is fantastic to read that you were well looked after during your stay. I will... More 

Liverpool, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel with all the facilities you would need for a great holiday, lovely pools, great restaurants great service. We have stayed here four times in the past and have chosen it to visit with four friends to celebrate my husbands 60th birthday in May - on countdown now for our next visit.

Helpful?
Thank 63amc36
Otto K, General Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear 63amc36, Thank you for taking the time to share your experience at JA Jebel Ali Beach Hotel. Your positive comments are greatly appreciated by myself and all associates and I am delighted to read that all aspects of your stay were enjoyable. I greatly appreciate your loyalty and I look forward to welcoming you and your friends back to... More 

Gavle, Sweden
1 review
4 of 5 stars Reviewed 1 week ago

A lovely located calm place with service minded people ! Though, without complaining against the hotel the price level just isn't acceptable in Dubai, just ridiculous high costs without valid reasons.

Review collected in partnership with this hotel

Helpful?
Thank nilsrobertr
Otto K, General Manager at JA Jebel Ali Beach Hotel, responded to this review

Dear nilsrobertr, I am thrilled to read that you found our hotel within a great location of Dubai. Your feedback is greatly appreciated and glad to know our associates were able to look after you. Thank you for choosing to stay with us at JA Jebel Ali Beach Hotel. Warm regards, Otto Kurzendorfer General Manager More 

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