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All 477 Dubai hotels

Al Bustan Rotana - Dubai

5.0 of 5 Hotel   |   Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
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86%
Ranked #70 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Urvashi G Lucknow, India
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599 people have reviewed this hotel

Traveler rating
    309
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    57
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Lucknow, India
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel location is only ok (near airport but far from city). Pool facing rooms on first floor are the best. Service sucks! Staff is uncooperative and rude, and the hotel travel agent sucks. Booked a desert safari through them and it was one of the worst experiences! Plus expensive!!

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Dubai
1 review
5 of 5 stars Reviewed 5 days ago NEW

If you want to have the best experience you possible can then stay at the Al Bustan Rotana. From the beautiful lobby areas, top restaurants, perfect beds, pillows and to the wonderfully accommodating which are all things you must experience first hand. Stay with the best.

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Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you had an awesome visit at our hotel. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

1 review
5 of 5 stars Reviewed 5 days ago NEW

Perfect service and friendly servants.Breakfast excellent.Room very clean. Fitnessroom and tennis courts excellent. Near to irish village and metro airport station.Close to ware/house,oleasure center with disco,restaurants and irish pub.

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Sutton. Yorkshire
Senior Contributor
41 reviews 41 reviews
35 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We only stayed one night after Emirates overbooked our original flight. The hotel is very close to the airport and there is a little road and air traffic noise when on the pool-side. Having said that the pool is lovely, all the staff are friendly and helpful, the design is angular and the rooms are fine. Location is reasonably close... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you have fully enjoyed your short stay with us while traveling with Emirates. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

Sydney
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed here for two nights to relax between long flights. Free taxi to and from airport, great staff everyone friendly and helpful. Room was nice and the room service excellent. I didn't venture out in Dubai so I'm not sure of its location if you were going out at night or shopping etc but it seems reasonably near. Swimming pool... More

Was this review helpful? Yes 1
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear valued guest, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you had an excellent stay with us. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

Abu Dhabi, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Normally my first choice of airport hotel for business. Efficient check in and check out. Stylish buffet restaurant, good breakfast, attentive staff. Comfortable Club rooms and Club Lounge (although watch out for the steep drinks costs - complementary in most premium lounges). Beware noise from rooftop cooling equipment if on 3rd (Club) floor - you end up paying extra for... More

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Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear David, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you liked our hotel and service. Regarding the noise please note that we have rectified this problem since we have changed most of the chillers on the rooftop our hotel. We look forward to welcoming you back to Al... More

Ras Al Khaimah, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked a Club Room for a one night stay prior to an early departure from Dubai Airport,and it was perfect for us. We are regular guests in the restaurants in the Al Bustan where the choice,quality and service are outstanding so our expectations were that standard would apply to the accommodation And it did While a Club Room does... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Kelliebill, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you are a regular guest in our restaurant and that you have fully enjoyed our service and hospitality during your recent visit. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant... More

Ahmedabad, Gujarat, India
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel check in staff was very prompt and quick. Check out also speedy. Food was excellent. Room was very neat and clean. Shower was good. Very near to airport. Wifi connectivity was good. In short over all experience was very good. Restaurant staff were very polite and helpful.

Was this review helpful? Yes
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Rajni, Thank you for taking the time to share your feedback on Trip Advisor, We are glad to read that you have fully enjoyed our hotel and hospitality. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

Tyne and Wear
Contributor
17 reviews 17 reviews
17 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to this hotel many times but this is the first time I've written a review. I should have done so sooner and we have always encountered excellent service from this hotel. My husband, 4 yr old daughter and I stayed just for one night. We were given a club room due to having an extra bed in... More

Was this review helpful? Yes 1
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Hannah, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you have fully enjoyed your short stay with us. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

Kuala Lumpur, Malaysia
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my second stay in two months. The service quality is impeccable - from moment car arrives at the hotel driveway until you step into your room, you will be greeted like a VIP and every assistance offered. Buffet is served at restaurant for breakfast, lunch and dinner. Spread is very good and quality is great. For dinner themes... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Thank you for taking the time to share your feedback on Trip Advisor, We are glad to read that you have fully enjoyed our service and hospitality during your second visit in a month. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

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Additional Information about Al Bustan Rotana - Dubai

Address: Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Bustan Rotana - Dubai 5*
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Also Known As:
Al Bustan Rotana - Dubai Hotel Dubai
Al Bustan Rotana Hotel Dubai

499 photos of this hotel

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Hotel & grounds (48)
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Amenities (56)
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CLub Rotana Premium Room (47)
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Club Rotana Suite (72)
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Regular Suite (53)
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The Hotel (47)

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style
#41 Business Hotel in Dubai #61 Romantic Hotel in Dubai #64 Luxury Hotel in Dubai #77 Family Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Located just minutes from Dubai International Airport, set amongst some of the city's finest landmarks and with easy access to the Trade Center, exhibition halls, major business districts and shopping malls, the Al Bustan Rotana-Dubai is the ideal venue for business or leisure. 275 elegant guest bedrooms and suites, including the Club Rotana Executive Floor, with dedicated reception, boardroom, and exclusive Club Lounge. ... more   less 
Number of rooms
275

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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