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Al Bustan Rotana - Dubai

5.0 of 5 Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
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Certificate of Excellence 2014
Al Bustan Rotana - Dubai
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Al Bustan Rotana - Dubai
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715 reviews from our community

Traveler rating
    371
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    71
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (715)
  • Mar-May only
    (147)
  • Jun-Aug only
    (204)
  • Sep-Nov only
    (201)
  • Dec-Feb only
    (163)
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Ahmedabad, India
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

Located very close to the International Airport, landed up at the Hotel for one day - courtesy Emirates' holiday seasonal overbooking issue !!! However, all the frustration at the airlines dissipated by the reception and warmth experienced in this good hotel. The architecture is very old style European types with a large central atrium overlooked by the lobbies of all... More 

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Great experience, excellent location (next to the airport), and clean facilities. The staff was very helpful and friendly. However, it was very disappointing to find out internet was not free, especially for their relatively high rates.

Review collected in partnership with this hotel

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Kuala Lumpur, Malaysia
Top Contributor
110 reviews 110 reviews
63 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have been coming to the Al Bustan Rotana for the past 10 years and I continue to enjoy staying at this hotel. It is located close the the airport and is a very comfortable 5 star hotel and is normally excellent value for money. From the hotel, depending on traffic, its only 20 minutes to Sheikh Zayed Road and... More 

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Haitham_Galal, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Kuala, Thank you for taking the time to post your feedback regarding your stay at our hotel. We are happy to know that you have enjoyed your recent stay and that you are pleased with our service. We do look forward to the opportunity of once again welcoming you back to Al Bustan Rotana Dubai. Regards Haitham Galal More 

Jeddah, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

Check in was pleasant and quick. Stayed 24 hours on transit but was a pleasant stay. The restaurant "choices" had a good variety and the staff very kind and courteous. There was a shuttle to the shopping malls which was very convenient. Staff smiling and very polite.

Review collected in partnership with this hotel

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Haitham_Galal, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Fazel, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you an excellent stay with us. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Haitham Galal More 

West Chester, Pennsylvania
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean comfortable rooms. Helpful staff. Excellent food and event space. About 10 miles from the heart of Dubai. Free WiFi which is strong in some parts of the hotel and dead in others. Get breakfast with your room. Yummy. Dubai is a wonderful place to visit and the jewel of Middle East. I would stay here again, all things considered.

Was this review helpful? Yes
Haitham_Galal, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Alec Thank you for taking the time to post your feedback regarding your stay at our hotel. We are very happy to hear that you have enjoyed your recent stay with us. We do look forward to the opportunity of once again welcoming you back to Al Bustan Rotana Dubai. Regards Haitham Galal More 

Doha
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I just stayed at this hotel for 2 days (my second visit) and let me tell you something. PREPARE YOURSELF TO BE PAMPERED....The rooms are amazing and the staff are like friends. They have everything that you need. Breakfast is great with a lot of varieties. I had free internet in the package. Some staff like Rahman, Julia need to... More 

Was this review helpful? Yes
Haitham_Galal, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest , Thank you for taking the time to post your feedback regarding your stay at our hotel. We are happy to know that you have enjoyed your recent stay and that you are pleased with our colleagues and service. We do look forward to the opportunity of once again welcoming you back to Al Bustan Rotana Dubai. Regards... More 

Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed 1 week ago

Beautiful hotel with large marmer lobby, outstanding staff that will do their utmost best to accomodate any request, spacious room. Your room is cleaned at leat 3 times a day with fresh towels, coffee/tea and sometimes fruit and chocolates. Superb breakfast, fresh cooked eggs. Comfortable bed with many pillows (even more available). The only drawback is that the rooms are... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Haitham_Galal, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest , Thank you for taking the time to post your feedback regarding your stay at our hotel. We are very happy to hear that you have enjoyed your recent stay and that you are pleased with our colleagues and service. We do look forward to the opportunity of once again welcoming you back to Al Bustan Rotana Dubai.... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

I visited Al Bustan Rotana - Dubai for a short stop over, coming from Kabul, on the way to Europe. Everything was very comfortable, clean and well-kept . The hotel staff was extremely friendly, keen and helpful. Special thanks to Mr A. Rahman. I surely will come back.

Review collected in partnership with this hotel

Was this review helpful? Yes
Haitham_Galal, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Raymond, Thank you for taking the time to post your feedback regarding your stay at our hotel. We are very happy to hear that you have enjoyed your recent stay with us. We do look forward to the opportunity of once again welcoming you back to Al Bustan Rotana Dubai. Regards Haitham Galal More 

Chennai
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Al Bustan Rotana is located very close to the airport. Hotel has excellent ambiance and the food was good. The chef was willing to customize the food to our requirements. Front office staff was very helpful and efficient.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Haitham_Galal, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Anand, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you an excellent stay with us. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Haitham Galal More 

1 review
5 of 5 stars Reviewed 2 weeks ago

i had visit many of the Rotana properties but i found Al Bustan much better property amont rotana, The Housekeeping performance the front office and the blanket and bed sheet provided in the room was very good and unique. No complains all operation was very well. Regards, Ali and Moon Dae Han

Review collected in partnership with this hotel

Was this review helpful? Yes
Haitham_Galal, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Ali, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you an excellent stay with us. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Haitham Galal More 

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Additional Information about Al Bustan Rotana - Dubai

Address: Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Bustan Rotana - Dubai 5*
Number of rooms: 275
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Also Known As:
Al Bustan Rotana - Dubai Hotel Dubai
Al Bustan Rotana Hotel Dubai
Hotel Style:
#40 Business Hotel in Dubai
#67 Romantic Hotel in Dubai
#71 Luxury Hotel in Dubai
#105 Family Hotel in Dubai

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