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Al Bustan Rotana - Dubai

#105 of 527 Hotels in Dubai
Certificate of Excellence
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Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
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1 room 1 adult
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Al Bustan Rotana - Dubai
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1,091 Reviews from our TripAdvisor Community

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Heiloo, The Netherlands
Level Contributor
128 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed yesterday NEW

Al Bustan is a nice hotel with friendly service. Food, both breakfast and dinner are excellent. Take some time extra to enjoy the numeroeus bites. Situated near airport and can be easily reached. Busineesroom well serviced with, again, friendly and heplfull people.

Helpful?
Thank Paulalgra
Geneva, Switzerland
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nice, spacious rooms. Very close to the airport. Good for transits. I think it is a bit far if you want to enjoy some city life in Dubai. Overall, I had a comfortable stay between my flights. The lobby was very impressive.

Helpful?
Thank Samidh
Glasgow, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Great rooms Nice gym For a hotel of this caliber expected better pool area. Restaurants were amazing and very helpful staff Overall great experience and would recommend Only drawback is lack of views and distance from main dubai attractions when there is traffic

Helpful?
Thank ecosquirrel2015
Dublin
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Have stayed in this hotel on a number of visits to Dubai. It is close to the airport. The hotel has very comfortable rooms, good dining and friendly efficient staff. On check-in we were offered a daily deal to cover access to their lounge, wifi and breakfast. This was a very good deal and greatly enhanced our stay in the... More 

Helpful?
Thank Chivuna
Singapore
Level Contributor
151 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed for two nights. The hotel is located a brisk 15 minutes walk from Terminal 1, or 10 minutes by taxi. Check-in was uncomplicated, and assigned non-smoking room on level 3. Rooms are large, and bedding was really comfortable. Bathrooms facilities were clean if a little old-fashioned (shower incorporated as part of bathtub, for instance). Rooms were well-equipped with ironing... More 

Helpful?
Thank mostlyharmless
Dubai, United Arab Emirates
Level Contributor
40 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had a early flight to the UK so stayed here as a family in a club room. The hotel's location is great for the airport and was easy to find and valet park. The kids loved the wonderful bright airy atrium with Christmas decorations and we were checked in quickly in a club check in area and escorted to... More 

Helpful?
Thank Dubaiuaetravel
Doha
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Hotel Room is good The Arabic Night restaurant has nice party every night .... you must try it ... Staff specially reception and security has poor quality of service .... hotel location and facilities is basic .

Helpful?
Thank mohammadh153
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were on transit stay via Emirates flight from Delhi to Washington DC as DC was dumped with 3+ feet of snow. Emirates has booked the rooms for us . The hotel front desk staff welcomed us in a very nice way without any delay and provided us with the designated room. The room was very clean and equipped with... More 

Helpful?
Thank Rajesh B
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana, Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in... More 

Twinsburg, Ohio
Level Contributor
262 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was in Dubai for the Arab Health 2016 convention, and was put at this hotel by those inviting me to attend. The hotel is 5 minutes from the airport, and a 20 minute taxi ride into downtown Dubai. It is a beautiful hotel, falling short of luxury. The staff are are enormously friendly and had a very different experience... More 

Helpful?
Thank Bruce C
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana, Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in... More 

New South Wales, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great service, nice room and good breakfast selection however you must request a non-smoking room if you dislike the smell of smoke. We first got put into a room that stunk and we had to go back down to reception and ask to change rooms as there were only a few rooms that are smoke-free Also I felt quite displaced... More 

Helpful?
Thank xus2016
Emre K, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana, Dubai. I regret to learn that your stay did not start well as it should have been. Please rest assured that we will take your opinion seriously and your feedback will support us in improving our services.... More 

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