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Al Bustan Rotana - Dubai

5.0 of 5 Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
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Certificate of Excellence 2014
Al Bustan Rotana - Dubai
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Al Bustan Rotana - Dubai
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786 reviews from our community

Traveler rating
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    79
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
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  • Mar-May only
    (149)
  • Jun-Aug only
    (204)
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    (201)
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    (232)
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Sydney, Australia
Top Contributor
85 reviews 85 reviews
37 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed today NEW

This is a great hotel for business or leisure. The setting is lovely with a beautiful foyer and lovely feel. The highlight for me was the suite that I was upgraded to. I cheekily asked for a better room than my colleague when I checked in and they delivered. I had a suite that was nothing short of enormous. I... More 

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Beirut, Lebanon
1 review
4 of 5 stars Reviewed today NEW

Very friendly staff, rooms very well furnished and super clean. We chose the hotel since its 5 minutes walking to the Dubai Tennis Stadium. Free wifi included in the room. Free Parking. Our room included a small patio next to the pool.

Review collected in partnership with this hotel

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Nablus
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

really each time i visit dubai and go to that hotel I feel as if am at home, the staff all of them are excellent, helpful and co-operative, and if am going to go back to Dubai for sure I'll go to that hotel without hesitance.

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Traveller, many thanks for your note and for the time to share you experience here at the Al Bustan Rotana Dubai. I am very happy to learn that everything was to your satisfaction. The team and I looking forward to welcoming you again here at the Al Bustan Rotana Dubai. Kindest regards Sven Fritzsche Executive Assistant Manager More 

Dubai, United Arab Emirates
1 review
2 of 5 stars Reviewed 4 days ago NEW

Not so bad in general but I feel its overrated, sorry to say. The music in the lobby was too loud, even though I was on the highest floor and since all the rooms are overlooking the lobby, there was no solution. Nevertheless, the food at the outlets was good.

Was this review helpful? Yes 1
Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Traveler, Thank you very much for sharing your impressions during your recent stay with us. I appreciate your comments with regards to the music volume. Please rest assured that I already spoke with the respective head of department for an immediate follow up and action. Many thanks for the praise of our outlets food offering. It is always important... More 

manchester
Contributor
19 reviews 19 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Its a business hotel mainly but offers a lot of 5 star. Breakfast is to die for. With chef on hand to do your eggs to perfection. They have shuttle bus to the beach. Which is great. The Japaneses is great to. You must try it.

Was this review helpful? Yes 2
Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, Thank you very much for taking the time to share your experiences during your recent stay with us at the Al Bustan Rotana. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise... More 

Manama, Bahrain
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely hotel, great Staff, great food , nice location , lots of nice restaurants close by. The front desk personal are amazing and they know what they're doing, very helpful. Room service very fast, room cleaning is great , bed sheets and pillows are amazing, just a perfect hotel.

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, many thanks for your review. It is with great honor and pleasure to see that you have enjoyed your time here at the Al Bustan Rotana, Dubai. It is always important for us to receive constructive criticism and praise in order for us to take the appropriate action and it is great to see that we have succeeded.... More 

Melbourne, Australia
Top Contributor
163 reviews 163 reviews
58 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Al Bustan Rotunda for one night and it is a great hotel to break your flight Journey in Dubai. The bathrooms could do with a update - ditch the bath please this is a water scarce country - however to rooms are pleasant and you need for nothing. The staff are some of the best I have... More 

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, many thanks for your feedback and review. It is with great pleasure to read that almost everything was to your satisfaction. In particular I would like to thank you for your comment regarding out bathrooms which I will bring forward and note for a potentially planned renovation. I would like to point out that, while I agree with... More 

London, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel albustan rotana Dubai , United Arab Emirates is located within a walking distance from the airport. So it is far from downtown. It is good for those who have connecting flight in Dubai. The buffet breakfast is average, the staff is friendly. There is metro station nearby if you want to go downtown..

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, I would like to thank you for sharing your feedback and experience during your stay here at the Al Bustan Rotana, Dubai. The feedback we receive from valued guests like you, enables us to target problem areas and to take the necessary actions in order to ensure similar situations can be avoided in the future. We appreciate the... More 

Abu Dhabi, United Arab Emirates
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

This Rotana property is very charming yet it is an old property. The rooms are nicely decorated but the bathrooms need upgrading. Also the TV in the room is extremely small for the size of the room that one can barely see what is on the screen. The hotel has a very good variety of excellent F&B outlets and the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Traveller, many thanks for sharing your open and honest feedback. I am particularly happy to read that our Food and Beverage offer was to your satisfaction. It is our aim to provide the best possible service and experience to our guests and it is great to see that we are succeeding. In addition any constructive critique assists us to... More 

Tomohon, Indonesia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Due to a delay in flights I was forced to spend a day and night in Dubai. Emirates arranged this hotel for me and it was really nice! Very polite staff, room was nice and quiet, bed comfortable and food very nice. Beautiful lobby with high ceilings and gorgeous mosaique fountains playing. Only thing might be that the check in... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, many thanks for taking the time to share your positive experiences during your stay with us here at the Al Bustan Rotana Dubai. It is great to learn that, even in your very short stay, we were able to fulfill and exceed your expectations. The team and I are looking forward welcoming you again here at the Al... More 

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Additional Information about Al Bustan Rotana - Dubai

Address: Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Bustan Rotana - Dubai 5*
Number of rooms: 275
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Also Known As:
Al Bustan Rotana - Dubai Hotel Dubai
Al Bustan Rotana Hotel Dubai
Hotel Style:
#43 Business Hotel in Dubai
#72 Luxury Hotel in Dubai
#74 Romantic Hotel in Dubai
#89 Family Hotel in Dubai

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