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Al Bustan Rotana - Dubai

5.0 of 5 Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
#76 of 478 Hotels in Dubai
644 Reviews 4.5 of 5 stars
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Certificate of Excellence 2014
Al Bustan Rotana - Dubai
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Al Bustan Rotana - Dubai
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644 reviews from our community

Traveler rating
    330
    222
    64
    15
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (644)
  • Mar-May only
    (147)
  • Jun-Aug only
    (204)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (147)
All months
Adelaide, Australia
1 review
5 of 5 stars Reviewed yesterday NEW

Beautiful hotel, clean, lovely touches to the room, relaxing, staff could not do enough for you. Disappointed that there is a charge for Wi-fi. Also found the room the lighting at night a little dark. Enjoyed my stay, would not hesitate to book again. Also found the room a little dark.

Review collected in partnership with this hotel

Was this review helpful? Yes
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Chris, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you had an excellent stay with us despite the issue that the room was little dark. We look forward to welcoming you back to Al Bustan Rotana Dubai. Kind regards Slim Zaiane More

Washington, District of Columbia, District of Columbia, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The location was very convenient to the main city, staff, hotel appearance was beyond satisfaction. The security presence in the lobby provided additional comfort as far as safety was concerned. The room provided was very clean. The hotel staff was very welcoming and exhibited upmost professionalism. As a frequent traveler in Dubai, I will certainly and most definitely choose this... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Danielle, Thank you for taking the time to share your feedback on Trip Advisor. We are happy to know that you had an excellent stay with us. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

We stayed over for 1 night in Sept 2014 as we were flying out in the morning. Check in was efficient and friendly but I was surprised to find that this business class hotel usually charges for wi-fi so please factor that into your price when booking if you'll need the Internet to check flight times etc The hotel looked... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you liked some of our facilities as well as we feel sorry that we were not able to meet your expectations in some areas . We look forward to welcoming you back to Al Bustan Rotana Dubai in the... More

Dubai
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fantastic location, close to the airport and central for all nightlife activities around Sheikh Zayed Road and Bur Dubai. Very friendly and welcoming staff. Prices are competitive with other 5 star hotels with comfy beds and good amenities in the room.

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Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Waliur, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you had an excellent stay with us. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

Cheshire, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

As always, excellent. Check in....2 minutes Room...tea / coffee facility, a/c, comfy bed, water Food...EXCELLENT, buffet style, probably one of the most varied & fresh, service great Pool...great, waiters, lifeguard on hand to always help.. Location....5 mins from Airport Overall....5 Stars!!!

Was this review helpful? Yes 1
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you an excellent stay with us. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

Sarasota, Florida
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great location Fair value for money Clean hotel Good breakfast buffet Nice rooms but very very small showers like a cruise liner Unfortunately only had smoking rooms on my check in with a strong tobacco whiff in the room Very good security presence in lobby area Friendly staff and good service at breakfast with nice omlette station and Indian section... More

Was this review helpful? Yes
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you had an excellent stay with us despite the issue of the tobacco smell. We look forward to welcoming you back to Al Bustan Rotana Dubai. Kind regards Slim Zaiane More

Riyadh
1 review
3 of 5 stars Reviewed 6 days ago NEW

Good location if being close to the airport is important. Club lounge only opens for 2 hours per day....rooms are just average. Much better options available elsewhere in Dubai for the 1000aed that I paid.

Review collected in partnership with this hotel

Was this review helpful? Yes
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Gmoney Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you had good stay with us, We look forward to welcoming you back to Al Bustan Rotana Dubai. Kind regards Slim Zaiane More

1 review
4 of 5 stars Reviewed 1 week ago

As a an introductory business trip to Dubai, this had been a reliable hotel to stay at. Great service staff and responses to my minor room issue (ammonia leakage from fridge) quickly. They changed my room on the second night without hesitation.

Review collected in partnership with this hotel

Was this review helpful? Yes
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Timothy, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you had an excellent stay with us despite the issue of the leakage from fridge. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

Zurich, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This hoitel's location at five-minutes drive from the airport makes it excellent if you are in Dubai for quick meetings or if you need to catch an early flight. (By the way, the hotel organises pick-up and transportation to the airport at an honest rate and they are quite flexible - I just showed up at the lobby early in... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Cristiano, Thank you for taking the time to share your feedback on Trip Advisor. We are glad to read that you had an excellent stay with us during your recent business trip. We look forward to welcoming you back to Al Bustan Rotana Dubai in the not too distant future. Kind regards Slim Zaiane More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Staff were very helpful, facilities were good but the rooms were mediocre, as an example not even a clock radio or dock. As a club room I expected better. Location was great for the Airport but nothing else it has no charming surrounds to speak of. Will possibly stay again but I will question whether or not to pay for... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Slim_Zaiane, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Roy, Thank you for taking the time to share your detailed feedback on Trip Advisor. We are glad to read that you had a good stay with us. We are very happy that you have fully enjoyed your time at Al Bustan and that you have liked most of our facilities. In addition we are very sorry about the... More

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Additional Information about Al Bustan Rotana - Dubai

Address: Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Al Bustan Rotana - Dubai 5*
Number of rooms: 275
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Also Known As:
Al Bustan Rotana - Dubai Hotel Dubai
Al Bustan Rotana Hotel Dubai

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