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Al Bustan Rotana - Dubai

#82 of 501 Hotels in Dubai
Certificate of Excellence
Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
Hotel amenities
Best prices for: 1 room 1 guest
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Al Bustan Rotana - Dubai
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Al Bustan Rotana - Dubai
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821 reviews from our community

Traveler rating
    425
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    81
    22
    14
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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    (184)
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1 review
5 of 5 stars Reviewed yesterday NEW via mobile

Excellent hotel with excellent service although a bit far from markets but very close to airport,staff is friendly and service is upto the mark.Wifi is good the only problem with that is you ve to login again if u are don't use it for some time, that's a hassle a bit but anyhow excellent

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Doha
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This was my 2nd stay at the Al-Bustan Rotana. What impresses you as soon as you get into the Hotel is the huge lobby with well placed artifacts and the coffee shop right in the center of the lobby. The staff is very friendly, polite and the rooms are clean and well-appointed. The Hotel is very close to the Airport... More 

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London
Top Contributor
54 reviews 54 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed yesterday NEW

Perfect hotel for business or leisure. Reception and front check in area great. There was an issue with AC which could not be fixed and issue with family a little noisey next door was a challange - acting manager Renate resolved - listened to our needs and moved us to another level away - great room with space. Great service.Service... More 

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Chef-Boutonne, France
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is within a 3 minute drive of the airport and easily fulfils the requirements for a business stopover. The rooms are generous in size and amenities as is the hotel in general with restaurants serving excellent food. The pool and leisure facilities are very good too as are the polite and attentive staff. If one is visiting Dubai... More 

Review collected in partnership with this hotel

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Suffolk
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at the Al Bustan Rotana several times and have returned due to the service,attention to detail and friendly staff. Although located near the airport there is little noise from aircraft even when outside around the pool. Restaurants are great and affordable. We returned to UK this week and are already planning our 5th stay !

Review collected in partnership with this hotel

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Cairo, Al Qahirah, Egypt
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Clean rooms , Balcony , Wide lobby , profissional staff, good foods , very wide range in Breakfast . Only wifi needs to connect every hour !!. No bath hub or any moving hubs except in Lobby bathrooms.

Review collected in partnership with this hotel

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Mumbai
Senior Contributor
49 reviews 49 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Spent one night at al bustan rotana in Dubai. Palacious, spacious. its a bit old but very well maintained. very attentive and caring staff. adjacent to airport. if you want to check out th marina and such places, this is not the right choice. ideal for airport transit and quick shopping.

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that almost everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order... More 

Libin, Belgique
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I have been hundreds of times in this 'business hotel' since 7 years or so; if their staff have changed enormously, their behavior have been charming from the beginning. The restaurants are all great and breakfast is close to perfection. Only 2 little complaints : their wifi, which use to be great, has became more than crap, and the new... More 

Review collected in partnership with this hotel

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, many thanks for your positive and honest feedback. I regret to hear that you had reasons to complain and I will bring your comments about our WiFi to the attention of the respective head of department for an immediate follow up and action. It is always important to receive constructive criticism in order for us to be able... More 

panama
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago via mobile

Great hotel, a bit too small room for the price, awesome breakfast. Restaurants and bars right inside. A bit far from everything, but you can walk to the metro station which can take you almost anywhere.

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, many thanks for taking the time and posting your feedback about your stay here at the Al Bustan Rotana Dubai. We are grateful for your kind words and very happy that everything was to your satisfaction. Thank you once again for your time. On behalf of my team I look forward to welcoming you once more to the... More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel, on entering the hotel the greetings from the staff is very welcoming and eager to help. checking in is not a mission and whisked away straight to your clean room. there are several restaurants with the hotel to choose from and the room service as well.

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay with us at the Al Bustan Rotana Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that from check in to check out - everything was to your satisfaction. It is always important for us to receive... More 

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