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Al Bustan Rotana - Dubai

#84 of 509 Hotels in Dubai
Certificate of Excellence
Near Dubai International Airport, Casablanca Street, Al Garhoud, Dubai, United Arab Emirates
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Best prices for: 1 room 1 guest
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Al Bustan Rotana - Dubai
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907 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (907)
  • Mar-May only
    (245)
  • Jun-Aug only
    (229)
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    (201)
  • Dec-Feb only
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Newcastle, Australia
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for 7 hours between flights, the room was clean and comfortable, the staff very friendly but the best part was the lunch buffet, wow! the selection and quality of the food was great! I wish we had more time to eat! Great place to stay between flights, only minutes from the airport.

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Abu Dhabi, United Arab Emirates
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for 2 nights with my wife from 26th June as it was our wedding anniversary. Rooms were very nice and spacious with a extremely comfortable bed. Location was nice and close to the Airport Terminal. For breakfast everything you could imagine was there and even dinner had a varied high-quality selection of food! Staff were very... More 

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Edinburgh, Scotland
Level Contributor
143 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location near the airport - perfect after a couple of long flights. Unfortunately the pool was shut, and they offered a once per day shuttle to another hotel in the chain to visit their pool, which I thought was a bit mean, especially on a weekend. Also, I was really looking forward to Middle Eastern food, especially their Lebanese... More 

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Tripoli, Libya
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

totally mor than excellent .every thing you can say is arranged by very high expert company you can't say nothing honestly building rooms restaurants reception wwo breakfast transport swimming area in general we used looking forward to go there to have relaxation above all that you don't her any noise of airplanes at all you fell at home all the... More 

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Sao Paulo, SP
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

When I arrived in Dubai, I've foud a lady holding a Sign "Rotana Transportation". The hotel has a stand by the exit of Baggage Claim. They will receive you with a bottle of water and take you to the Hotel in a fancy Jaguar. About the Hotel, I've found the room well decorated, the bed and sheets are comfortable, the... More 

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1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

I have been staying at the Al Bustan Rotana since January and spend over 50 days at this spesific property and I observed how the general service decline. I am all for the typical business traveler approach "let me be and I will ask when I need something " but they managed to even get this wrong. One evening I... More 

Was this review helpful? Yes 1
Eindhoven, The Netherlands
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is clean and nice but it's not a luxury hotel. I was here for business and provided a room with no Free internet range (outside my room there was free internet everywhere). My alternative was to use Premium internet which come at a premium price. As a frequent traveler and getting free internet and almost all major hotels... More 

Was this review helpful? Yes 3
Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, I would like to take the opportunity to thank you for your time and sharing your feedback, following your recent stay here at the Al Bustan Rotana Dubai. I regret to hear that you had reason to complain. We appreciate your comments with regards to the Internet offer. Please rest assured that I already spoke with the respective... More 

Cape Town, South Africa
Level Contributor
59 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

I have used this property several times, courtesy of Emirates. The staff are fantastically attentive, the restaurant classy and yet buffet-style, so you feel no pressure, and the rooms well appointed. The wifi is free for EK passengers; a definite bonus above other hotels used by EK.

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, Thank you very much for taking the time to submit your review after your recent stay with us at the Al Bustan Rotana, Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that everything was to your satisfaction. It is always important for us to receive constructive criticism and praise... More 

Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I would give this Hotel has top marks for service. For business travellers It is in a great location close to the airport and is fairly easily placed for access to the rest of Dubai. It has all the amenities you would ever need.

Review collected in partnership with this hotel

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Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, on behalf of my entire team I would like to thank you for submitting this excellent review. It was with great pleasure to learn that you enjoyed your time at our hotel, as it is our main intention to make our guest’s stay as comfortable as possible whilst away from home. Thank you once again for your time.... More 

khartoum,Sudan
1 review
5 of 5 stars Reviewed 1 week ago

The staff in the front desk were amazing.The room was cleaned and well organized.The atmosphere as general was great.The food was great and the view was not bad.The staff at the door were very welcoming. I will come back for sure.

Review collected in partnership with this hotel

Was this review helpful? Yes
Sven_Fritzsche, Manager at Al Bustan Rotana - Dubai, responded to this review

Dear Guest, Thank you very much for reviewing your recent stay with us at the Al Bustan Rotana, Dubai. It was with great pleasure to learn that you enjoyed your time at our hotel and that everything was to your satisfaction. It is always important for us to receive constructive criticism and praise in order for us to take the... More 

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