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Jumeirah Emirates Towers

Travelers' Choice award winner
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Sheikh Zayed Rd, Dubai, United Arab Emirates
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Jumeirah Emirates Towers
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Jumeirah Emirates Towers
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1,415 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
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  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
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  • Portuguese first
  • Russian first
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Zürich, CH
Contributor
18 reviews 18 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel was very well located, within walking distance of the DIFC incl. Zuma restaurant. Lobby area was nice but not overly exciting. The real highlight was the room: It had a huge window facing the skyline with the Burj Khalifa and an Eames Lounge Chair next to it. The bed was big and comfy with a small office area behind... More 

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Henley on Thames, null, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

OK, so its been 6 months since I was last at Jumeirah Emirate Towers (JET), Dubai. Last time they were having building works in the lobby and as a result I marked them down because they hadn't tried to keep up their standards in the transition. Management actually spoke to me and I praised them for listening. Well now I'm... More 

Was this review helpful? Yes 2
Amman, Jordan
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I cannot fault this hotel in any way! And that has proven quite rare in my experience! Everything was just excellent on every level. I salute everyone working to make guests like me so welcome and well serviced and happy with their hotel experience. Rooms are quite spacious. Lovely ambiance. Extremely comfortable bedding. Separate shower and tub, which is the... More 

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JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, First of all, thank you for staying at Jumeirah Emirates Towers during your recent visit to Dubai. We do know that there are a lot of hotel choices in Dubai and yet you have chosen to stay with us. Secondly, we would like to thank you for taking the time in writing a detailed review of your stay... More 

Oslo, Norge
Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is fantastic for location and luxury feel in Dubai! Beautiful rooms and restaurants, right in the middle of the city. Free shuttle buses to the other Jumeirah Group hotels, and full use of their facilities, such as pool, beach and waterpark. Loving it all!

Was this review helpful? Yes 1
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for taking the time in writing a review in TripAdvisor following your recent stay at Jumeirah Emirates Towers. I am pleased to read that you enjoyed your stay with us during your stay in the hotel. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to... More 

Muscat, Oman
Top Contributor
52 reviews 52 reviews
31 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I spent 2 nights here to celebrate our 16th wedding anniversary. The hotel was aware of it so they arranged for a complementary cake in our room. On arrival in Dubai, there was a separate lounge at the airport where we were given refreshments, and then our hotel drive a luxury BMW was waiting with cold towels and drinks on... More 

Was this review helpful? Yes 1
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your stay from Jumeirah Emirates Towers. Your invaluable feedback is important to ensure that we continually deliver the ultimate experience Jumeirah Emirates Towers is renowned for and exceed your expectations for future visits. At the same time, I was concerned to read that although you... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We have stayed at the JET previously and are loyal customers of the Jumeirah brand. On checking in we were offered a junior suite upgrade for the price of a (Dubai) round of drinks. The 46th floor suite was spacious and had outstanding views. The housekeeping staff were attentive beyond expectations. Using Happy Hour in the Club, what made the... More 

Was this review helpful? Yes 3
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor. We were really happy to hear that you enjoyed your recent visit to the hotel and we are glad to have made an impact in your stay in Dubai, and we are even more excited to hear of your great review online. Thank you for acknowledging some positive elements of... More 

Syracuse, New York
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed at this hotel for a week. We chose to stay there because it's close to downtown, the Burj Khalifa and the Dubai Mall. It was average and perhaps the worst part was that the so-called hot tub was not at all hot! Huge disappointment! Also, the housecleaning service did not do a very thorough job... More 

Was this review helpful? Yes 2
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your stay from Jumeirah Emirates Towers. Your invaluable feedback is important to ensure that we continually deliver the ultimate experience Jumeirah Emirates Towers is renowned for and exceed your expectations for future visits. At the same time, I was concerned to read that we did... More 

Nantwich, United Kingdom
Top Contributor
145 reviews 145 reviews
48 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

2rd at the hotel last time was in October 2014 we had 3 nights at the hotel after eight days in Sri Lanka hotel is good room clean and tidy breakfast very good buffet type that suits us James the waiter is a credit to the hotel room was on the 18th floor with good views over the city we... More 

Was this review helpful? Yes 1
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for taking the time in writing a review in TripAdvisor following your stay at Jumeirah Emirates Towers. Back in October 2014. I am pleased to read that you enjoyed your stay with us during your stay in the hotel. It will be my pleasure to share your comments with my colleagues, most particularly James, as they... More 

Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at this hotel and found the staff to be excellent especially Harry. When they found out it was my birthday surprise they left a cake and fruit in our room, nothing was too much trouble. I would highly recommend this hotel and would not hesitate to stay here again. We stayed here in 2013 but the drop down... More 

Was this review helpful? Yes
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor following your stay with us in 2013, during your birthday celebration. We are very happy to know that you have appreciated the small gesture of the cake in your room, and are even much more delighted to know you have remembered the services of the colleagues, most particularly Harry. Your... More 

Top Contributor
57 reviews 57 reviews
21 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed three night in this place, location was perfect, close to Dubai downtown, The beautiful lobby with a complementary Arabic coffee and dates was something I really liked. Helpful staff, well furnished rooms. the included breakfast was one of the best, truly recommended

Was this review helpful? Yes
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for recently taking the time in posting a review in TripAdvisor following your stay in Jumeirah Emirates Towers. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are so well appreciated. We are indeed very glad to know that you have... More 

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