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Jumeirah Emirates Towers

Travelers' Choice award winner
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Sheikh Zayed Rd, Dubai, United Arab Emirates
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Jumeirah Emirates Towers
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Jumeirah Emirates Towers
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1,460 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore, Singapore
Top Contributor
73 reviews 73 reviews
39 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed yesterday NEW

The initial checkin was okay and not surprisingly my room wasnt available one arrival (at about 1200). When I came back to get my room later in the day, despite asking for a non smoking room it was very obvious that someone had previously smoked in the room as the smell combined with housekeeping's attempt to cover it was enough... More 

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Lucerne, Switzerland
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Excellent hotel in the city. We had a room at 38 level and enjoyed the great view. We did upgrade our room and had breakfast at the Club Executive Lounge at level 43. Shuttle bus was offered from the hotel to Dubai Mall and the Beach.

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Zug, Switzerland
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel offers everything you would expect from a 5 star anywhere in the world: well trained staff, 24/7 service, great choice of restaurants, and some iconic design. The Emirates Towers achieve this quite effortlessly, without overdoing it or wanting to appear too pretentious. I have tested the laundry, shoe polishing, spa, gym, breakfast and more ovr a numbr of... More 

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London, United Kingdom
Contributor
19 reviews 19 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel is in the middle of nowhere. Anywhere you want to go, you have to take a taxi. (e.g. dubai Mall, beach etc). The hote did offer free shuttle to dubai Mall and beach area. But it is one shuttle every 3 hours. If you miss one shuttle, you have to wait 3 hours to catch another one. The... More 

Was this review helpful? Yes 1
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Did not get around to reviewing at the time. This is a great hotel. Amazing breakfast selection, and free shuttle to other jumeirah areas. Also free entry to wild wadi and other jumeirah resorts. Great staff and worth staying in. I would recommend. Although if for leisure, if you just want to relax it may be better staying in resort... More 

Was this review helpful? Yes 1
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay in Jumeirah Emirates Towers. I hope that you have had a pleasant return journey. We are delighted to read your review post your stay in Jumeirah Emirates Towers. It gives us great pleasure to know that you thoroughly enjoyed your stay. I... More 

New York City, New York
Contributor
17 reviews 17 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

From the moment I walked through the door until check out, the staff was mostly on point and extremely hospitable. They were open to answer any questions or concerned posed by my classmates and I (we were there as part of our MBA program). Since there were 60 of us, our check in was done on the 10th floor. It... More 

Was this review helpful? Yes 1
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor. Please note that your invaluable feedback is important to ensure that we continually deliver the ultimate experience Jumeirah Emirates Towers is renowned for and exceed your expectations for future visits. We are delighted to read your great review post your stay in Jumeirah Emirates Towers. It... More 

London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for one night after vacating my flat. I booked using Sirius points so wasn't sure what kind of room I would get... I was very pleasantly surprised. The room was excellent. Very big, amazing view, huge bed, great shower - everything you want! Staff were very helpful and the room service was excellent. Cannot fault this hotel.... More 

Was this review helpful? Yes 1
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for recently taking the time in posting a review in TripAdvisor following your recent stay in Jumeirah Emirates Towers. We are glad to have made your stay as comfortable as possible and we are glad you have found the Sirius Points redemption to be satisfactory. It will be my pleasure to share your comments with my... More 

North Yorkshire
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here with our two children aged 10 and 8 for a week. We chose this hotel because it seemed well located for the Dubai Mall, the fountains and the Burj Khalifa. The fact that you got a free pass to the Wild Wadi Water Park and access to their sister hotels by the beach sealed... More 

Was this review helpful? Yes 4
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, First of all, thank you for staying at Jumeirah Emirates Towers during your recent visit to Dubai, together with your husband and your children. We do know that there are a lot of hotel choices in Dubai and yet you have chosen to stay with us. Secondly, we would like to thank you for taking the time in... More 

Kingston-upon-Hull, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

My husband and I went here over summer for a week away just the twp of us and I have to say it was an incredible time! The room was so nice with a huge king sized bed, a desk with a chair and mirror, a sofa that allowed us to both lay out easily, a comfy chair and a... More 

Was this review helpful? Yes
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for recently taking the time in posting a review in TripAdvisor following you and your husband’s recent stay in Jumeirah Emirates Towers. We are glad to have made your stay as comfortable as possible. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that... More 

Queenstown, New Zealand
Contributor
12 reviews 12 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Jumeriah Emirates Towers in January and had a fantastic stay! We arrived early (around 9am) and didn't expect the room to be ready for check in. It wasn't but the service we received was first class. The check in was very professional and the front desk assistant gave us a free breakfast whilst they prepared our... More 

Was this review helpful? Yes 1
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, First of all, thank you for staying at Jumeirah Emirates Towers during your recent visit to Dubai back in January 2015. We do know that there are a lot of hotel choices in Dubai and yet you have chosen to stay with us. Secondly, we would like to thank you for taking the time in writing a detailed... More 

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