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Jumeirah Emirates Towers

Travelers' Choice award winner
Hotel website
Sheikh Zayed Rd, Dubai, United Arab Emirates
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Jumeirah Emirates Towers
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1,525 Reviews from our TripAdvisor Community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (374)
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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

My experience at this hotel was very bad. Although the attendants and the managers were very kind we stayed 1h 30 minutes waiting for a room after 24 hours traveling. They just said they were fully booked despite we have had a confirmation from them. After arriving at the front desk at 1:30 in the morning desperately needing a shower... More 

Was this review helpful? Yes 1
Christchurch, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We normally stay in a hotel on the beach when in Dubai but there was a very good deal to stay at JET and thought it would be a good opportunity to see more of the city being as it's so close to everything. We had booked a Club Room but were lucky to be upgraded to a Club Suite... More 

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Newcastle, Australia
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Dubai has wonderful hotels - we've stayed in a number of them - but my husband liked this one better than any of the others we've stayed at. Glass elevators whisk you to your room. The room we had was huge, with a sofa and desk, and the bathroom was also large. There were shops and a number of restaurants.... More 

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JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for recently taking the time in posting a review in TripAdvisor following your recent stay in Jumeirah Emirates Towers. We are glad to have made your stay as comfortable as possible. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are... More 

Edinburgh, Scotland
Top Contributor
177 reviews 177 reviews
48 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Unfortunately we only had one night in the Emirates Tower Hotel, but loved it. We stayed in a Junior Suite with some great views. We were meeting friends in the evening so only used the Club Lounge once before going out for the evening. We had some nibbles and drinks. Our experience was made wonderful by Ioana, Mehdi, Felix and... More 

Was this review helpful? Yes 1
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for your valuable feedback and for taking the time to write a review in TripAdvisor following your recent stay at Jumeirah Emirates Towers. We trust you have had a safe journey back. I am pleased to read that you enjoyed the suite you stayed in, as well as the Club Executive Lounge access that came with... More 

Perth, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed in this hotel for 2 nights stopover from New York. We arrived at the hotel at 8am not holding much hope of getting to check in early from a long flight. To our surprise were allowed to check in and further to that we were chosen for a complimentary upgrade to a deluxe suite on level 20 as a... More 

Was this review helpful? Yes
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay in Jumeirah Emirates Towers. I trust that you have had a pleasant return journey following your short stop over to Dubai. We are delighted to read your review post your stay in Jumeirah Emirates Towers. It gives us great pleasure to know... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

The staff makes this the idea location for business and pleasure. I enjoy the amazing services and superior rooms especially the deluxe suites...... I was overly impressed with attention to detail and accessories included in this room. Amazing room service and breathtaking views of the city. I will say the location is perfect for business meetings and social gatherings. Warm... More 

Was this review helpful? Yes
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor, post your stay with Jumeirah Emirates Towers. We are indeed honored to have hosted you on your trip to Dubai. Even more so, when you mentioned that we were able to make your stay as enjoyable as possible. It gives us great pleasure to know that you thoroughly enjoyed your... More 

Northwich, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I booked to stay at JET as a birthday present for my Mum's 50th, I have to say from start to finish the experience at the hotel was flawless. We arrived early one morning after an overnight flight and was greeted with lovely refreshing mint drinks whilst we checked in; our luggage was immediately taken off us so we could... More 

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JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, First of all, thank you for staying at Jumeirah Emirates Towers during your recent visit to Dubai. We do know that there are a lot of hotel choices in Dubai and yet you have chosen to stay with us. Secondly, we would like to thank you for taking the time in writing a detailed review of your stay... More 

Brno, Czech Republic
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for 2 nights with family. We expected good service, but it was outstanding, from check in to check out. Very nice room and pool. Transfer and free tickets to Wild Wadi complimentary. We had only breakfast in the Mosaico restaurant and it was perfect start to new day. I´m sure, i will come again, when I will stay in... More 

Was this review helpful? Yes
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor, following your 2-night stay with Jumeirah Emirates Towers. We are indeed honored to have hosted you on this holiday with your family. It gives us great pleasure to know that you thoroughly enjoyed your stay with us highlighting the delight you have had in terms of the comfort and services... More 

Senior Contributor
24 reviews 24 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

My family and I stayed in two Deluxe Suites for a night in May. While we found the rooms to be beautiful, and the views to be interesting, we found the service to be cold and overall experience to be nothing memorable. Let me first say that the rooms were large, unique, and beautiful. However, that is the only reason... More 

Was this review helpful? Yes
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Firstly, thank you so much for taking the time to provide us with your feedback via TripAdvisor following your recent stay with us. As much as we celebrate the frequent recognition and the compliments, we are very keen to act even quicker to acknowledge constructive feedback; especially when a valuable customer is telling us that they are unlikely... More 

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I recently stayed on the 37th floor on a trip to Dubai, the hotel was amazing and service impeccable but this is mainly based in the business area, found ourselves to spend a lot of time in taxis sitting in traffic back and to tourist areas. Perfect views of the Burj Khalifa. Shuttle bus was a good service but did... More 

Was this review helpful? Yes
JumeirahTowers, General Manager at Jumeirah Emirates Towers, responded to this review

Dear Guest, Thank you for recently taking the time in posting a review in TripAdvisor following your recent stay in Jumeirah Emirates Towers. We are glad to have made your stay as comfortable as possible. It will be my pleasure to share your comments with my colleagues, as they will no doubt be delighted to know that their efforts are... More 

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