Shangri-La Hotel, Dubai (United Arab Emirates) - Hotel Reviews

Also Known As:: Shangri La Hotel; Shangri La Hotel Dubai; Shangri La Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates

Phone Number:

Region: United Arab Emirates > Emirate of Dubai > Dubai

Amenities:

Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#24 Business Hotels in Dubai

#70 Family Hotels in Dubai

#200 Luxury Hotels in Dubai

Price Range: $$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Olotels, Venere, Agoda, AsiaRooms, EasyToBook, Otel, Priceline, Hotels.com, Tingo and HotelsClick so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Barry C

Billericay, United Kingdom

1 review

“Almost perfect”

Reviewed May 24, 2013 NEW

An excellent class of hotel, but slightly put off by being asked, on check in, for 2000 Dirham deposit for extras, Six night stay brought to an abrupt end when our room on the 36th floor was flooded at 2 a.m. which also put the lifts out of order. The hotel dealt with the situation by taking us down in... More

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TedLondon

London, UK

Senior Reviewer

10 reviews

7 hotel reviews

Reviews in 7 cities

9 helpful votes

“Good venue for a city break - try the Mojitos.”

Reviewed May 20, 2013 NEW

Very pleasant 3 nights stay at the end of a business trip. Late check-in handled with ease. We were on the Horizon Club floor and had a room with one of the apex windows - with brilliant views over the Burj Kalifa. Stunning. The rooms are large and well-equipped. Very comfortable beds. The light switches got some getting used to... More

See 3 more reviews by TedLondon for Dubai

GrafvonBeer

Muscat

10 hotel reviews

5 helpful votes

“Average Business Hotel”

Reviewed May 15, 2013

Stayed in the hotel for a meeting back in April and was booked into the Standard category - the rooms was clean and spotless, nothing to complaint about but being located facing out to Sheikh Zayed Road, it was very noisy during the night with all the street traffic. If you stay there, request for a room away from Sheikh... More

See 2 more reviews by GrafvonBeer for Dubai

rami s

Riyadh, Saudi Arabia

Contributor

14 reviews

Reviews in 5 cities

“Deserve every penny”

Very nice hotel in the middle of the fabulous Dubai. Almost near everything , the airport, the amazing shopping malls and of course near the highest tower in the world. Taxi lane are just in the hotel corner , metro station is 5 minutes walking. Staff are so polite, smiling and supportive. Excellent hospitality especially JOY at the Resturant and... More

See 4 more reviews by rami s for Dubai

Dear guest, Thank you very much for taking the time to share your experience on TripAdvisor. We are glad that you enjoyed your stay with us and were pleased with the location of the hotel. It is a pleasure to read that you found our team members, in particular Joy and Isabel, polite, smiling and supportive. Your kind words will... More

Clarkey8

London, United Kingdom

Senior Contributor

41 reviews

8 hotel reviews

Reviews in 14 cities

8 helpful votes

“Great hotel, great location”

Reviewed May 13, 2013

Myself and my wife stayed in the hotel for 3 nights in March 2013 en-route to Mauritius to celebrate our 25th wedding anniversary. The hotel if excellent. We had been upgraded to a room with an apex window - great views. The hotel had arranged a cake for us which was in our room on arrival. The bedroom and bathroom... More

See 3 more reviews by Clarkey8 for Dubai

Johntyw

Sydney, Australia

8 reviews

6 hotel reviews

Reviews in 3 cities

7 helpful votes

“One major blunder dampened the experience!”

Reviewed May 10, 2013

I was arriving in Dubai at 2am on Wednesday morning and so had decided to pay for the Tuesday night as well in the hope that I could go straight to the hotel and get some sleep before my first day in Dubai. Upon arrival (around 2.30) and after checking in I was informed that there was an issue with... More

See 2 more reviews by Johntyw for Dubai

Dear guest, Thank you for taking the time to review the hotel on TripAdvisor. We sincerely apologize for the most unfortunate incident that transpired during the early hourse of 1 May and would be grateful if you would contact us at your earliest convenience at my e-mail address: bernhard.haechler@shangri-la.com. Thank you once again. Yours sincerely Bernhard Haechler Vice President /... More

Gert1965

15 reviews

4 hotel reviews

Reviews in 9 cities

“Good hotel”

Reviewed May 3, 2013 via mobile

Booked a Horizon club room for 1300 AED++, which was good. The hotel staff is great, the Horizon club was rather small and not accessible for children between 6-8pm. There was a problem with the elevators when we stayed there. Hotel has several good restaurants (Ang Hoi, An Wa), a nice pool and a tennis court. I will be staying... More

See 5 more reviews by Gert1965 for Dubai

Sobani

Jeddah, Saudi Arabia

2 reviews

“Worst experience...”

Reviewed May 1, 2013

I stayed in Shangri-La for one night. My nightmare started when I woke up with a loud bang on the door at 2am was shocked to feel water in my feet. My room was flooded and I was asked to evacuate due to some major water leakage. I changed and went down to the lobby leaving all my stuff in... More

Dear Mr Sobani, Many thanks for your feedback related to your stay. We'd like to apologise for the inconvenience that you experienced. Our General Manager would like to contact you to discuss this further. Can you please email us on bernhard.haechler@shangri-la.com. We look forward to hearing from you soon. Best wishes and kind regards, Dylan Abrahams Public Relations Manager Shangri-La... More

Andy B

Derby, United Kingdom

Reviewer

3 reviews

3 hotel reviews

“Perfect stop off on our way home”

Reviewed April 29, 2013

We stopped at the Shangri-La for three nights on our way home from Thailand. The hotel is perfectly situated for the malls and the metro, our room was big with an amazing view of the Burj Al Khalifa on the 37th floor. The pool looked really inviting even though we never got to use it as we were always doing... More

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MVy_13

Singapore, Singapore

5 reviews

1 helpful vote

“Good business friendly hotel”

Reviewed April 27, 2013

stayed at the shangri-la from the 14th to the 16th of April 2013. very good location, right next to the DIFC and Burj Khalifa. Even though the hotel is on sheikh zayed road, the rooms are designed for zero street noise. rooms are nice, comfortable and well designed for the business traveller, the fitness centre is very modern and the... More

1-10 of 406 reviews

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Shangri-La Hotel, Dubai

Shangri-La Hotel, Dubai

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