We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Shangri-La Hotel, Dubai

5.0 of 5 Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Hotel website
Hotel deals
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Certificate of Excellence 2014
Shangri-La Hotel, Dubai
Professional photos View all
Browse nearby
Shangri-La Hotel, Dubai
Write a Review

946 reviews from our community

Traveler rating
    629
    215
    48
    18
    36
See reviews for
126
257
93
324
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (223)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (946)
  • Mar-May only
    (216)
  • Jun-Aug only
    (181)
  • Sep-Nov only
    (250)
  • Dec-Feb only
    (299)
All months
Doha, Qatar
1 review
5 of 5 stars Reviewed yesterday NEW

amazing hotel and fantastic stay ... Hotel location is just convenient ............. The staff are friendly and proficional............ I would recommend this hotel to my friends and business partner.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Emirate of Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed yesterday NEW

The best thing about this hotel is the staff and service, reception staff are amazing with nice and sincere smile. Dubai mall shuttle is available for drop and pick up . Metro is close by and movement is too easy to any where.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed 2 nights, one in executive class known as Horizon. Staff were first class, respectful & helpful without overdoing it! Rooms were fab. Horizon: value for money? Afternoon tea was a bit disappointing - a bit too pre prepared and delivered, you cant really choose for yourself. (but staff would have gone too the ends of the earth to get... More 

Was this review helpful? Yes
Doha, Qatar
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I spent two nights in this hotel and I got what I expected: Quiet and comfortable room with a desk and WiFi and LAN connections to work or else. I filled all the required information online which made my check in very quick and easy. Check out was very quick too. I didn't have time to visit the pool or... More 

Was this review helpful? Yes 1
Ksal
1 review
5 of 5 stars Reviewed 6 days ago NEW

Amazing hotel, the staff are very helpful and superb. Fantastic location at heart of the city and easy access to every where, metro is close by and overall very memorable experience. I recommend this hotel to every one.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

i had 4 days in there the hotel really nice the facility of the hotel as well everything was perfect and i would really go back again the only thing that annoying is the check in and check out usually only 2 on front disk and always they have customer yeah they being so nice to the customer but it... More 

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Sheffield, United Kingdom
Contributor
19 reviews 19 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with friends and booked a suite which turned out to be cheaper than 4 individual rooms with fantastic views over the city with exclusivity came great living and sleeping private quarters Roof top bar is a fabulous place thi while away the hours into the early ones of the next day Not the cheapest place in the world... More 

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This Shangri-La Hotel is very different to the one in Paris for example. I stayed here for one week and the hotel feels very used. My bed was very hard and uncomfortable, the sink in the bathtub was blocked too. It is not in a great area either, it is basically right on the street and it is a typical... More 

Was this review helpful? Yes
Aldbourne, United Kingdom
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

I've never visited Dubai before and imagined it to be a 21st century version of Blackpool. It isn't, of course, although it does have some attractions that would not be out of place in an enormous fairground, including the 6/7 lane highways. Entering the Shangri La is like arriving at an oasis of calm (sorry). The staff are friendly and... More 

Was this review helpful? Yes
Sao Paulo, Brazil
1 review
1 of 5 stars Reviewed 1 week ago

They gave me a room with a different configuration that I booked. All the problems I had, did not bother to try to solve. For the price and the name, was a deception. Cost x beneficts no good. You have more good options in Dubai

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Shangri-La Hotel, Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Cheap Tickets, getaroom.com, Despegar.com, Priceline, Travelocity, Agoda, Odigeo, Jetsetter and Tingo so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai
Hotel Style:
#22 Romantic Hotel in Dubai
#31 Spa Hotel in Dubai
#33 Family Hotel in Dubai
#42 Luxury Hotel in Dubai
#52 Business Hotel in Dubai

949 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (317)
Viewed
View from room (49)
Viewed
Hotel & grounds (56)
Viewed
Pool/beach area (32)
Viewed
Bathroom (21)
Viewed
Room/suite (83)
Viewed
Dining (15)
Viewed
2:34
Videos (1)
Viewed
Other (60)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (586)
Viewed
2-Bedroom Apartment with Burj Khalifa View (124)
Viewed
Amenities (84)
Viewed
Deluxe Room with Burj Khalifa View (54)
Viewed
Executive Studio with Burj Khalifa View (59)
Viewed
Horizon Premier Room with Burj Khalifa View (68)
Viewed
One Bedroom Suite with Sea View (78)
Viewed
Pool (20)
Viewed
Restaurants and Bars (58)
Viewed
The Hotel (41)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Dining (17)
Viewed
Hotel & grounds (11)
Viewed
Business center/function rooms (2)
Viewed
Room/suite (13)
Viewed
Pool/beach area (2)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay