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All 477 Dubai hotels

Shangri-La Hotel, Dubai

5.0 of 5 Hotel   |   Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
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Shangri-La Hotel, Dubai
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90%
Ranked #36 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Shanti C Singapore, Singapore
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771 people have reviewed this hotel

Traveler rating
    513
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (185)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent Hotel. Exceeded all my expectations. Spectacular view from my room on the 35th floor. Amazing spread of food for the buffet breakfast. Staff were very polite, always smiling and greeting you. Wonderful lively atmosphere in the lobby area. Check in was fast and express check out was available the day before. Staff took care of my every need. Service... More

Review collected in partnership with shangri-la.com

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Bangalore, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights in March 2013 with my wife. Stayed on the 35th floor facing Burj Khalifa. View from the room was magnificent. Had requested the hotel for a room facing Burj before arrival and was delighted to get the same. The hotel management was gracious enough to send across a complimentary cake on my wife's birthday. Lifts... More

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Amman
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very friendly and helpful employees, they are loyal, room is great except the carpet. I asked the customer service to send to me an offer for several stays in t he coming year, I am waiting the offer.

Review collected in partnership with shangri-la.com

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Amsterdam, The Netherlands
Top Contributor
55 reviews 55 reviews
49 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Where I have seen a fair share of Dubai hotels, this ranks amongst the best locations for business travelers. The Horizon club is certainly worth it due to the complementary meeting room time you get (make reservations in advance). The high tea in the lounge is very limited (a few chocolates) and mgt could be recommended to enhance the high... More

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Montreal, Canada
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

this is my second stay , so far it is one of my favorite hotels in dubai great view of shiekh zayed road and borj , nice breakfast , good location and amazing service and amazing welcome !!! only things that are not that perfect is the room service (tried it many times...never good) , and room is not super... More

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Dxb
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

Bad smell from pillows and bedsheets. Bad smell from bathroom. The re epfion lady was contenuasly cansesting for upgrade we told her no we dont want bt she insest OMG such a headache. I like the view ...

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 3
Laurent B, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Guest, I would like to thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your precious time to providing us your concerns. It is through valuable feedback such as yours that we are able to continuously improve our standards. Please do let me know in case that I can be of any assistance... More

Kuwait
1 review
5 of 5 stars Reviewed 1 week ago

Everything was perfect Good price Nice Lobby , location , restaurants 5 mins from dubai mall And 10 mins to mall of emirates The hotel in a heart of shaikh zayed road Try this hotel and you will be happy

Review collected in partnership with shangri-la.com

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Laurent B, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Jamal, Thank you very much for staying at the Shangri-La Hotel, Dubai recently and for taking the time to providing us your feedback. I am happy to hear that you had an enjoyable stay with us and thank you very much for your kind words. I truly hope that we will soon have another opportunity to be of service... More

Riyadh
1 review
5 of 5 stars Reviewed 1 week ago

I booked an apt with the family. Excellent service. responsive despite high occupancy and eid timings. Very friendly atmosphere. The location is super and the food is great. House keeping very diciplined and perform cleaning twice a day. Laundry service is good. One of the best hotels

Review collected in partnership with shangri-la.com

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Aberdeen, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a very welcoming hotel. There are a team of lovely ladies who welcome you and are pleased to offer local advice. The staff at the bar are friendly and attentive and very professional. (Even though some of the clients in the bar quite obnoxious) The only restaurant I used was ‘Hoi An’ the service again was very friendly... More

Was this review helpful? Yes
Laurent B, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Mark, I would like to thank you very much for your patronage at the Shangri-La Hotel, Dubai and for taking your precious time to providing us your concerns. It is through valuable feedback such as yours that we are able to continuously improve our standards. I am happy to hear that you had an enjoyable stay with us and... More

Hong Kong, China
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

with staff like them its easy to serve proper to any customers and especially high end guests. The horizon lounge is neat and nice. The dunes breakfast variety is wide and delicious. The staff is absolutely outstanding, especially Meg, Julia, Andreas... at the lobby there are Ismael and Adi very, very helpful..... we got a car accident during the stay... More

Was this review helpful? Yes
Laurent B, Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Guest, Thank you very much for staying at the Shangri-La Hotel, Dubai recently and for taking the time to providing us your feedback. I am happy to hear that you had an enjoyable stay with us and thank you very much for your kind words. Your comments will be shared with my colleagues as there is no better reward... More

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Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
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Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#24 Spa Hotel in Dubai #25 Romantic Hotel in Dubai #30 Business Hotel in Dubai #33 Family Hotel in Dubai #33 Luxury Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 
Number of rooms
301

Questions & Answers

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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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