We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 471 Dubai hotels

Shangri-La Hotel, Dubai

5.0 of 5 Hotel   |   Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Hotel website
Hotel deals
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Shangri-La Hotel, Dubai to your Saves list
Shangri-La Hotel, Dubai
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Ranked #36 of 471 hotels in Dubai
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Katie B Al Jubail, Saudi Arabia
Write a Review

663 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Al Jubail, Saudi Arabia
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Location was ideal, loved that it was located in between the Marina area where all the night life was and the Dubai mall. Only five minutes away. Lobby was beautiful, decorated nicely and peaceful. Staff was friendly and helpful. Was able to get a studio apartment room on sale, not knowing just how huge the room was. Loved the setup... More

Was this review helpful? Yes
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed yesterday NEW

My husband and I have just returned from spending 7 nights at the Shangri La in downtown Dubai. We had stayed there in 2008 and had very positive memories. This time we opted for a Horizon Club room as advised by our Trailfinders travel consultant. Although more expensive, the rooms are on the top floors and have access to the... More

Was this review helpful? Yes
United Kingdom
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is clearly a very professionally run hotel. Everything during the stay was to a very high standard. Only minor point - the breakfast although excellent and extremely comprehensive every imaginable style of breakfast (including bacon) seemed a little overpriced. Check in and check out was a dream, the room was very large and extremely well appointed. The wake up... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the first email everything was simply perfect. They helped us out to getting the visa for my girlfriend sorted out. The limousine was waiting for us, once we arrived at the airport. Check-in was quick and easy. We stayed in the Horizon room and I can only recommend to pay a bit more and enjoy the benefits of the... More

Was this review helpful? Yes
London, United Kingdom
18 reviews 18 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed for one week at the Shangri-La in March 2014 (coinciding with Art Dubai and design days). A wonderful stay overall, made special by a very attentive service - after two days, staff remembered my name etc. The room was large and well appointed - L'Occitane amenities, great wardrobe space, fast wi-fi and a great view over Burj Khalifa.... More

Was this review helpful? Yes
Abu Dhabi, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

used for our frequent stay-overs in dubai. stayed there recently with family + very friendly staff + great restaurant options + good location + nice rooms and overall well-maintained facilities - crowded valet car area on the rear side which can get time-consuming clear case: no hesitation to stay here again in the future

Was this review helpful? Yes
Kuala Lumpur, Malaysia
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Impeccable service and genuine warmth and friendliness from all staff of the hotel gives this place a well deserved five star rating, staff went out of the way to welcome and assist or to just ask you how your day was. It is definitely must stay hotel in Dubai.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
New Delhi, India
Top Contributor
81 reviews 81 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my first visit to Dubai and staying at Shangri-La was a no brainer. Right from the airport reception to check-in and throughout the stay, the typical Shangri-La hospitality was visible. The hotel itself is not the most lavish Shangri-La that I have seen, but it still is pretty extravagant with big rooms and good facilities. The poolside bar... More

Was this review helpful? Yes 1
La Verne, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Shangri-La! What a place. Perfect location in the middle of Dubai close to the Burj Khalifa and the Dubai Mall. If you are planning on staying in Dubai I would either go with here or the Marina area. However, you really can't go wrong. The rooms are amazing, and views are spectacular. The price is amazingly affordable for the... More

Was this review helpful? Yes
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago

It was really to stay there again. Great room service nd housekeeping. Friendly staff at the horizon lounge. Very nice environment. The TV and sound system in 1 bedroom suit is better than delux room.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes

Been to Shangri-La Hotel, Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel, Dubai

Also Known As:
Shangri La Hotel
Shangri La Hotel Dubai
Shangri La Dubai
Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#31 Business Hotel in Dubai
#34 Luxury Hotel in Dubai
#36 Top resorts Hotel in Dubai
#36 Spa Hotel in Dubai
#53 Family Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Official Description (provided by the hotel):
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Agoda, Cheap Tickets, Priceline, Tingo, Venere, HotelTravel.com, Otel, getaroom.com, Travelocity, HotelsClick and Jetsetter so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Shangri-La Hotel, Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.