We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 475 Dubai hotels

Shangri-La Hotel, Dubai

5.0 of 5 Hotel   |   Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Hotel website
Hotel deals
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Shangri-La Hotel, Dubai to your Saves list
Shangri-La Hotel, Dubai
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
90%
Ranked #36 of 475 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Rebecca P Brisbane, Australia
  • Reviews (752)
  • Photos (332)
  • Amenities
  • Q&A
  • Room tips (182)
  • Location
  • More
Write a Review

752 people have reviewed this hotel

Traveler rating
    497
    180
    35
    12
    28
See reviews for
94
200
80
274
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (182)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Brisbane, Australia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

I just wrote a long rave about this hotel but it got lost when trying to login after writing it. I loved every minute of my stay, best buffet breakfast ever, clean and spotless, lovely attentive staff and great location. Close to Dubai Mall but easy to reach from airport. Amazing views of the city from my room - Burj... More

Was this review helpful? Yes
Bundaberg
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I enjoyed 4 nights here during July. We found the staff to have excellent customer service skills, and language skills. The room service we ordered for breakfast quickly delivered and delicious. The room was always kept very clean and we always had a fresh supply of fruit and water. The swimming pool and gym were very nice... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Ottawa, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is one of my sweetest stay ever! Hotel in General is amazing ! I have been amazed of the room facilities ! Nice swimming pool and awesome view from the room ! I think my room was on 73rd floor !!! Just the location is little annoying but if you ride a taxi and don't have to drive then... More

Was this review helpful? Yes
Sydney, Australia
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We as a party of seven arrived at hotel at 7am. We had booked three bedroom apartment and deluxe room with both rooms being available immediately. The three bedroom apartment was very spacious and just superb in every way. The staff from the reception, concierge, pool attendants to room attendants were so helpful and obliging in every way. Being there... More

Was this review helpful? Yes
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Even though i didnt love its location at the road but the inside atmosphere is wonderful, Huge rooms with very stylish bathrooms.very nice breakfast. have one of the best spas and hair salons in Dubai.staff v .friendly the only negative thing is the delay at the front disk sometimes .i have forgoten some items so they kept it for me... More

Was this review helpful? Yes
Knaresborough
1 review
5 of 5 stars Reviewed 1 week ago

Excellent quality hotel with a fine attention to detail. Very friendly staff who cannot do enough for you. Room was large, well equipped, modern and exceptionally clean. I would not hesitate to return to this hotel.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Dusseldorf, Germany
1 review
5 of 5 stars Reviewed 1 week ago

Excellent Location for business and leisure activities!!! Perfect service quality!! The rooms and as well certain public areas require some upgrades and renovation during the next couple of years!!!!!

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 1 week ago

Arrived at 1.30am to a very warm welcome. Staff went out of their way to make sure that we had everything we needed. I wish we had of stayed there instead of going to Muscat. Even though it was Ramadam this hotel still ran its shuttle bus to the mall on the hour which was great.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Limassol
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Shangri-La hotels deliver first class hospitality and dining experiences everywhere and very consistently. Dubai is certainly no exception to this rule and will not disappoint seasoned Shangri-La fans. Centrally located on Sheikh Zayed rd, very near a metro station this hotel has excellent rooms, exquisite service and has a fantastic lobby area where in the evenings guests can enjoy their... More

Was this review helpful? Yes 1
karlhaddad
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Right across from the metro, 5 mins drive from the mall of Dubai, the worlds tallest tower and the financial centre DIFC lies my new fav party hotel, which is only 10mins from the beach and 10 mins from anyone of Dubais top 10 party places and exceptional restos. We rented a suite for a party. 4 bedrooms enormous living... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Shangri-La Hotel, Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Shangri-La Hotel, Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Expedia, Hotels.com, Travelocity, Priceline, Cheap Tickets, Tingo, Agoda, TripOnline SA, Otel, getaroom.com, BookingOdigeoWL, HotelsClick, Venere and Jetsetter so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai

332 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (287)
Viewed
Hotel & grounds (45)
Viewed
2:34
Videos (1)
Viewed
Pool/beach area (25)
Viewed
Room/suite (77)
Viewed
View from room (40)
Viewed
Dining (14)
Viewed
Bathroom (19)
Viewed
Other (66)

Management photos: Courtesy of the property manager

Viewed
All management photos (46)
Viewed
Dining (17)
Viewed
Hotel & grounds (11)
Viewed
Room/suite (13)
Viewed
Pool/beach area (2)
Viewed
Other (3)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#23 Spa Hotel in Dubai #23 Romantic Hotel in Dubai #32 Business Hotel in Dubai #32 Luxury Hotel in Dubai #36 Top resorts Hotel in Dubai #38 Family Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 
Number of rooms
301

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer