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Four Points by Sheraton Bur Dubai

4.0 of 5 Khalid Bin Waleed Street | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
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Certificate of Excellence 2014
Four Points by Sheraton Bur Dubai
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Four Points by Sheraton Bur Dubai
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530 reviews from our community

Traveler rating
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    80
    22
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (530)
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    (117)
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    (129)
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Hello, I would like to thank team of four points by Sheraton bur dubai, I had excellent stay here. I stayed here from 20 dec-21dec 2014 Standard Check in time is at 2:00 pm but as per our request they provided us rooms at 10:00 am Our room was very good & arranged well. Staff is very helpful here specially... More 

Was this review helpful? Yes
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Aruna U Thank you for choosing Four Points by Sheraton Bur Dubai for your stay. We are delighted to know that you had an excellent stay! We have shared your compliments with my team and your recognition of our product and service is appreciated by all of us. We look forward to welcome you back and assure you of... More 

New Delhi, India
2 reviews
2 of 5 stars Reviewed 1 week ago

Hi , Stayed in this hotel for 5 nights , have a list of complains . 1) Got our room later than the check in time 2) Staff at the reception is confused and unhelpful 3) Quality of the breakfast was average . With no variety 4) Some days our bed was not made , room was not cleaned properly... More 

Was this review helpful? Yes
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi mallicka Thank you for taking the time to give us your feedback on what seems to have been a less than satisfactory stay with us, for which I would like to apologize. I would like to assure you that we are constantly working on resolving challenges and we always strive for the highest guest satisfaction. We have sent you... More 

Chandler, Arizona
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at the FPS Bur Dubai in the last week of Sept for 3 nights. The staff is really friendly, starting from the concierge to the bell boys to the cleaning staff. I do not even know where to start. I did not have sufficient cash in AED for the security deposit and they were willing to let me... More 

Was this review helpful? Yes
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi raadhey Thank you very much for your wonderful words of compliment in regards to your experience at our property. It is very gratifying to learn that we met your expectations during your stay, our location and most importantly the utmost hospitality of our team members. We look forward to have you back! Kind regards, Sanjeev G General Manager Four... More 

Leeds, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

This was an attractive hotel in a busy part of Bur Dubai. The public areas were clean and tidy and there was a bar and three restaurants. Our bedroom contained a very comfortable, six feet wide bed, a sofa, a wardrobe (which unfortunately was too short to take a long dress), a glass topped desk and swivel chair and a... More 

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FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Magarathea Thank you for taking the time to share your review on your stay at our property. We are happy to learn that our associates have never failed to deliver the utmost hospitality that our brand is known for and that we have made you feel welcomed. We are also delighted to know that you have enjoyed the Friday... More 

Contributor
16 reviews 16 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place to stay. Is close to two metro lines both red and green and thus one of the better hotels in terms of locations for those who want to extensively use Metro to travel. Rooms are good. Staff is quite helpful and warm. Overall great place and location.

Was this review helpful? Yes
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Lucky2611 We appreciate that you took time to post your review here in Tripadvisor. Thank you for choosing to stay with us. We really appreciate the lovely comments! We hope to see you back soon. Kind regards, Sanjeev G General Manager Four Points by Sheraton Bur Dubai More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Spent six nights in this hotel with my wife and one year old daughter and we absolutely enjoyed our stay here. It was walking distance to train station - less than 10 minutes, where both red and green line intersect. Located in a busy area with great food spots, supermarkets, bureau de change, mall et al also spiced it up... More 

Was this review helpful? Yes
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Uwem U Thank you for choosing Four Points by Sheraton Bur Dubai for your stay. We are delighted to read all your compliments. With regards to your comment to make pricing a bit more competitive This time of the year is generally high season and all the hotels across the city experience very high occupancy therefore the rates are... More 

New Delhi, India
Contributor
19 reviews 19 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Truly one of the best hotel i have stayed in. Pro's- Extremely friendly and courteous staff (Super room service department, Helped me immensely in sterilizing infant feeding bottles) The best location in Dubai- Next to supermarket, ATM, Metro station, Meena Bazaar (Lots of Indian food options and other stuff available) and central Dubai. easy Access to each and every place.... More 

Was this review helpful? Yes 1
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi anshulj81 We are happy to know that you find our hotel ‘the best hotel’ you’ve stayed in. We are also happy to learn that we met your expectations on location, food and service. With regards to your concern about the bed and we have sent you a direct message. We look forward to have you back! Kind regards, Sanjeev... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Recently we stayed at this hotel, as per our request we got early check in, room was comfortable. Staff was helpful and overall we enjoyed our stay. But the food in the Portuguese Restaurant name Piccante was not authentic Portuguese as they recommend and was very expensive when it was not upto the mark.

Was this review helpful? Yes
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Suresh D Thank you for your feedback regarding your stay with us and we are happy to know that you appreciated our service, facilities and enjoyed your stay. We have noted your concerns about our restaurant ‘Picante’. All ingredients are imported from Portugal that is why we are interested to know which item have you tried. We have sent... More 

Utrecht, The Netherlands
1 review
5 of 5 stars Reviewed 4 weeks ago

We live in The Netherlands and stayed here to start our honeymoon. It was the second time we stayed here. Because we had such good memories last time, they were so kind to arrange again the old room too :) We received a small surprise and the service was fantastic, they are really helpful and friendly people. Hotel rooms are... More 

Was this review helpful? Yes
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Maximaalski Thank you for staying again with us! We are happy to know that you had good memories with us and we hope this recent stay has again given you some fond memories! We are glad to know that we met your expectation on our facilities and service. I have conveyed your appreciation to my colleagues and they are... More 

Uk
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

on arrival we didn't have to wait long for our room even thought we arrived early in the morning. All staff were very polite. Nitin at front desk was very helpful and helped with any queries we had. The duty manager Rahul was also very helpful and always had a smile on his face. Hotel was clean and tidy as... More 

Was this review helpful? Yes 2
FPSBurDubai, General Manager at Four Points by Sheraton Bur Dubai, responded to this review

Hi Nisha1978uk, Thank you for choosing us for your stay. We are glad that we met your expectations on service and facilities. I have shared your compliments with my team, especially Nitin and Rahul and your recognition of our product and service is appreciated by all of us. We look forward to have you back. Kind regards, Sanjeev G General... More 

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Additional Information about Four Points by Sheraton Bur Dubai

Address: Khalid Bin Waleed Street | "Bank Street," Bur Dubai, Dubai 33196, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Bur Dubai 4*
Number of rooms: 125
Reservation Options:
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Also Known As:
4 Points By Sheraton Bur Dubai
Four Points By Sheraton Bur Dubai Hotel Dubai
Four Points Bur Dubai
Four Points Dubai
Sheraton Dubai
Four Points Sheraton Dubai
Dubai Four Points
Dubai Sheraton
Hotel Style:
#91 Luxury Hotel in Dubai
#93 Romantic Hotel in Dubai
#106 Family Hotel in Dubai
#112 Business Hotel in Dubai

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