We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 433 Dubai hotels »

Sheraton Dubai Creek Hotel and Towers

5.0 of 5
Baniyas Street, Creek Road | P.O. Box 4250, Dubai, United Arab Emirates
Hotel amenities
Sheraton Dubai Creek Hotel and Towers
Ranked #118 of 433 hotels in Dubai
4.0 of 5 stars 358 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

358 reviews from our community

Traveler rating
    144
    121
    47
    28
    18
See reviews for
Families
44
 
Couples
110
 
Solo
37
 
Business
90
 
What travelers say
  • Tower rooms(7)
  • Swimming pool(5)
  • Very good(5)
  • Twin beds(3)
  • Indian restaurant(3)
Date Rating
Brisbane, Australia
1 review
1 of 5 stars Reviewed May 25, 2012 NEW

My husband, our young baby (8 months old) and I made our first visit to Dubai last month. After many suggestions from our friends and family we decided to try the Sheraton by the creek. The hotel looked beautiful from out and was as gorgeous inside (but quite old). Kudos for first impressions. We were met by a smiling Receptionist... More

Was this review helpful? Yes
Kuala Lumpur
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 22, 2012 NEW
1
person found this review helpful

I spent two weeks at the Sheraton. The location is in Deira (overlooking the Creek), in the older part of Dubai. Check-in was professionally handled and the room was clean and nicely kitted out. My room overlooked the Creek - views are good with very large windows: Burj Khalifa pokes up in the distance, and yachts are moored beside the... More

Was this review helpful? Yes
Ella Diaz, Sales Coordinator at Sheraton Dubai Creek Hotel and Towers, responded to this review
May 24, 2012

Dear Englishmanabroad148, Thank you very much for the comments which you expressed in your review of our hotel. It’s great to see you took time to share a detailed experience here in Tripadvisor thus giving the future bookers a hint on what to expect in Dubai and in our hotel. Should your travel plans bring you back to Dubai in... More

greenmount, W A
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 18, 2012

My wife and I stayed there last June for 5 days, my wife loved it, I thought it was very good. Great location, good staff, I know it is a foreign country for us but I do wish that if hotels want to cater for English speaking tourist, I wish they would employ better English speaking staff , the food... More

Was this review helpful? Yes
Ella Diaz, Sales Coordinator at Sheraton Dubai Creek Hotel and Towers, responded to this review
May 24, 2012

Dear pj-greenmount, It’s great to see you took time to share your valuable feedback with us and thank you very much for the comments which you expressed in your review of our hotel. We have noted that we did not meet your expectations with regards to the bread rolls quality in the Lobby Café and the communication skills of our... More

Yorktown
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 11, 2012

I recently spent a week at the Sheraton Dubai Creek Hotel, and was overall very happy. We had a few issues but they were corrected. When I initially checked in my room smelled. It may of been that the carpets had just been cleaned. I called the front desk, and they changed my room. Another issue we had, is we... More

Was this review helpful? Yes
See 6 more reviews by madeluca5 for Dubai
Ella Diaz, Sales Coordinator at Sheraton Dubai Creek Hotel and Towers, responded to this review
May 12, 2012

Dear madeluca5, Thank you very much for the overwhelming comments which you expressed in your review of our hotel. We are happy to know that you have enjoyed your stay with us and that our facilities, food and location met your expectations. It’s great to see you took time to share your valuable feedback with us. We have noted that... More

Milan, Italy
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 5, 2012
1
person found this review helpful

This hotel is 15 min. drive from airport, close both to old town and new areas. Good value for money,mainly for buiness travellers. The view on the creek is very nice at night. The Vivaldi restaurant serves dishes close to Italian cuisine, there is lso an Indian restaurant quite interesting. No discos, no nightclub, hence very calm at night. Service... More

Was this review helpful? Yes
Ella Diaz, Sales Coordinator at Sheraton Dubai Creek Hotel and Towers, responded to this review
May 9, 2012

Dear PATRACLEO, It’s great to see you took time to share your valuable feedback with us and thank you very much for the comments which you expressed in your review of our hotel. Should there be anything that we can do for your next visit, please do not hesitate to contact us. The Management More

St. Catharines, Canada
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 28, 2012

We stayed just one night on our way back to Toronto from Cape Town. Having read some of the previous unfavourable reviews on Tripadvisor I was a little nervous about the booking. How unfounded that turned out !! We arrived at 7:00 am and of course check in is usually around 11:00 am. However, they found a very nice room... More

Was this review helpful? Yes
Ella Diaz, Sales Coordinator at Sheraton Dubai Creek Hotel and Towers, responded to this review
May 9, 2012

Dear NiagaraDave, Thank you for taking time to share your valuable feedback with us. We are happy to know that you still have decided to go ahead with your booking with us despite the unfavorable reviews here in Tripadvisor. It is our goal to satisfy our guests, so every comment we get is a great help to improve our services.... More

Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 23, 2012

I have always thought that 5 star Hotels in Dubai are amazing! It was a disappointment! We arrived to the hotel after a LONG LONG trip. we found out the room is not booked!!! If yuo want to experience the real Dubai,,, don't go there!!! More

Was this review helpful? Yes
Ella Diaz, Sales Coordinator at Sheraton Dubai Creek Hotel and Towers, responded to this review
May 9, 2012

Dear Abby089, Thank you for staying at the Sheraton Dubai Creek Hotel & Towers in February 2012 and for your comments concerning your stay. You have mentioned that you’re room was not booked when you arrived. For this reason, can you please let us know how did you book with us? There are a lot of ways to do the... More

Athens, Greece
Contributor
16 reviews 16 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 23, 2012

The hotel is located in Deira the old part of the city, close to the Union metro station, with fabulous view of the Creek and the new city, ask for a creek view room heading to the sea. The room spacy all window with the creek view, v.good breakfast, the Italian rest Vivaldi average. They ask for 1000DHS pre-authorise charge,... More

Was this review helpful? Yes
See 2 more reviews by MICHALISIM for Dubai
Ella Diaz, Sales Coordinator at Sheraton Dubai Creek Hotel and Towers, responded to this review
May 9, 2012

Dear MICHALISIM Thank you very much for taking time to review our hotel. We have noted that we did not meet your expectations especially with regards to the mini bar refund, the desert safari that was not arranged for you and the noise from the main air-condition. Please be assured that we will review these points with the concerned department... More

San Antonio, Texas
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 20, 2012

I go through Dubai very frequently. For a business traveler, Sheraton Dubai Creek is a great choice. It’s located by the Dubai Creek, just a short taxi ride away from the airport. Hotel grounds are immaculate. The lobby impresses with liberal use of marble, soft lighting, and soaring ceiling. A welcoming glow permeates the interior of the hotel. I stayed... More

Was this review helpful? Yes
Ella Diaz, Sales Coordinator at Sheraton Dubai Creek Hotel and Towers, responded to this review
May 12, 2012

Dear Charles60956, Thank you very much for the overwhelming comments which you expressed in your review of our hotel and we appreciate that you always book with us. We are happy to know that you have enjoyed your stay with us and that our facilities, food and location met your expectations. It’s great to see you took time to share... More

Fintas, Al Kuwayt, Kuwait
Contributor
14 reviews 14 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 19, 2012
1
person found this review helpful

We arrived at the Sheraton, for a weekend away from Kuwait, where we work and live. We had reserved a room, with view on the creek and a king-size bed. When we arrived , they did not have room available and put us in room especially for handicapped people. We were not too happy about that because it meant it... More

Was this review helpful? Yes
See 3 more reviews by TomandMarion for Dubai
Ella Diaz, Sales Coordinator at Sheraton Dubai Creek Hotel and Towers, responded to this review
May 12, 2012

Dear TomandMarion, Thank you very much for taking time to review our hotel. We have noted that we did not meet your expectations especially with regards to the room availability and the breakfast. Please be assured that we will review these points with the concerned department head for improvement. We hope that this isolated case will not prevent you from... More

Travelers who viewed Sheraton Dubai Creek Hotel and Towers also viewed

Hilton Dubai Jumeirah
4.5 of 5 stars 1,586 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d306662?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Dubai Creek
4.5 of 5 stars 564 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d306652?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Grosvenor House Dubai
5 of 5 stars 1,069 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d507352?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 433 hotels in Dubai, ranked by popularity »

Been to Sheraton Dubai Creek Hotel and Towers? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sheraton Dubai Creek Hotel and Towers

  • Sheraton Dubai
  • Sheraton Dubai Creek
  • Dubai Sheraton
Address: Baniyas Street, Creek Road | P.O. Box 4250, Dubai, United Arab Emirates
Price Range: $$

Owners: What's your side of the story?

If you own or manage Sheraton Dubai Creek Hotel and Towers, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sheraton Dubai Creek Hotel and Towers
Show the lowest price for this hotel (from our partners)
Show Prices