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Sheraton Dubai Creek Hotel and Towers

Baniyas Rd & Creek Road, Dubai, United Arab Emirates
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Striking 11-story Hotel with unique architectural design, located downtown on the Dubai Creek Corniche, near businesses & shopping
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool
Check Rates and Availability: $379 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 4 of 5 stars Based on 86 traveler reviews
  • What to Expect:
    • 4.5 based on 61 reviews Rooms
    • 4 based on 61 reviews Service
    • 4 based on 60 reviews Value
    • 4.5 based on 61 reviews Cleanliness
    • 4 based on 11 reviews Pool

Reviews of Sheraton Dubai Creek Hotel and Towers

( 1-10 of 86 )
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5 of 5 stars
Birmingham, United Kingdom
Nov 26, 2008
1/1 found this review helpful

My wife and I stayed at the Sheraton Dubai Creek Hotel and Towers at the beginning of November. In summary the hotel stay was really nice and I would probably stay there again... We stay on the 9th floor in a Towers Room. In the room it tells you that the rate is 3200Dhs/night for a Towers Room and about... more

Management response from
sheradxb, General Manager

Dear Madam or Sir, We read your review and are very happy to know you enjoyed your time at the Sheraton Dubai Creek and we hope to see you again very soon for your next stay in Dubai! Yours sincerely, J. Thomas C. van Opstal General Manager Sheraton Dubai Creek Hotel & Towers

Nov 25, 2008
0/1 found this review helpful

From before I arrived until the moment I left, this was a horror story, with one redeeming feature. let's get that out of the way right now - the room was fantastic; a Creek view in the Towers - if after reading all these reviews you decide to stay here, make sure you get Room 714! 1. Starwood offer a... more

Management response from
sheradxb, General Manager

Dear Madam or Sir, Thank you very much for positing your feedback on TripAdvisor. I am very sorry that your stay was not up to your expectations and that we apparently failed to deliver the type of service our hotel is known for during your stay. Please accept my sincere apologies for this drop in our standards and please be...

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3 of 5 stars
suffolk
Nov 18, 2008
0/7 found this review helpful

Just returned from a 10 night stay at the Sheraton Dubai Creek and Towers hotel; having stayed in many starwood hotels my husband and I were very dissappointed with this one. Firstly we booked on the Starwood site and this stated that they only had creekside non smoking rooms available so we duly booked this; but being a starwood prefered... more

Management response from
sheradxb, General Manager

Dear Madam or Sir, thank you very much for posting a review of our hotel on TripAdvisor – we appreciate all comments about our hotel as they assist us to improve our services to you, our guests and I would like to apologize if we were not able to live up to your expectations this time. I have reviewed your...

Nov 18, 2008
1/1 found this review helpful

Sheraton may be a bit away from the main action but it's a cozy place to stay. The concierge and the business center staff were very accommodating and pro-active. And, it's always great to see our Filipino compatriots there, as gracious as ever. more

Nov 6, 2008
2/2 found this review helpful

In June 2008 my wife and I selected the Sheraton Dubai Creek to celebrate our silver wedding anniversary. We booked through what we thought was a reputable website. Unfortunately, unbeknown to us the website cancelled our booking at the Sheraton and transferred it to a far inferior 2* hotel. Fortunately, the Sheraton reservations department alerted us to this and after... more

Management response from
sheradxb, General Manager

Dear Florida7718, Thank you very much for your kind review of our hotel which is much appreciated. My colleagues and I look forward to welcoming you back to our hotel soon and in the meantime, I remain with kind regards, Yours sincerely, J. Thomas C. van Opstal General Manager Sheraton Dubai Creek Hotel & Towers Email: thomasvan.opstal@sheraton.com

Oct 28, 2008
2/2 found this review helpful

Like many others, I spent about 6 weeks agonising over different reviews and trying to work out what to do: stay in the city, stay at the beach, etc. I couldn't have been happier with my decision. The hotel was a good 5-star hotel standard that you'd expect from any major city. Top quality without the mega-luxury you'd pay three... more

Management response from
sheradxb, General Manager

Dear Fellsausguy, I am writing in relation to the review of our hotel which you posted on the Trip Advisor website on October 28, 2008. I would like to thank you for taking the time to write the review and for posting it on the Internet. We value all feedback from our guests both, positive and negative, as this is...

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5 of 5 stars
St Kilda, VIC AUS
Oct 12, 2008
3/3 found this review helpful

We stayed at this hotel for 2 nights - and you really couldn't ask for more. Our room was on the 5th floor and was clean with a great view over the creek (make sure you request a creek view room). Traffic is crazy where ever you are in Dubai but we never had any problem getting a taxi -... more

Management response from
sheradxb, General Manager

Dear Alicia_Vince, I would like to thank you for taking the time to write the review and for posting it on the Internet. We value all feedback from our guests both, positive and negative, as this is the only way to ensure that we continue to better our service and our facilities to make your stay at our hotel a...

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5 of 5 stars
newcastle-upon-Tyne
Oct 2, 2008
3/3 found this review helpful

We stayed at the Sheraton Dubai Creek Hotel & Towers for 10 days this year in September. It was a wonderful experience. The bedroom was excellent, We had a room overlooking the Creek and the view was breath-taking - both day and night. This was the Dubia we had come to see. The history. The bedroom was cleaned to a... more

Management response from
sheradxb, General Manager

Dear PIH60, I am writing in relation to the review of our hotel which you posted on the Trip Advisor website on October 2, 2008. I would like to thank you for taking the time to write the review and for posting it on the Internet. We value all feedback from our guests both, positive and negative, as this is...

Save Review
5 of 5 stars
Auckland, NZ
Sep 26, 2008
3/3 found this review helpful

Stayed here for two nights 4 & 5 September on way from NZ to Rome. Arrived early morning so had to wait a little to check-in. Decided to have breakfast, and once finished we were told our room was ready. Lovely hotel - fabulous breakfasts - highly recommended. Had the best Bento Box in The Lobby Cafe and a great... more

Management response from
sheradxb, General Manager

Dear Jandm63, I am writing in relation to the review of our hotel which you posted on the Trip Advisor website on September 26, 2008. I would like to thank you for taking the time to write the review and for posting it on the Internet. We value all feedback from our guests both, positive and negative, as this is...

Jul 25, 2008
5/7 found this review helpful

this is a nice. Friendly staffs. Fantasy view. more

Management response from
sheradxb, General Manager

Dear Sir or Madam, I am writing in relation to the review of our hotel which you posted on the Trip Advisor website on July 25, 2008. I would like to thank you for taking the time to write the review and for posting it on the Internet. We value all feedback from our guests both, positive and negative, as...

Reviews of Sheraton Dubai Creek Hotel and Towers

( 1-10 of 86 )
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Sheraton Dubai Creek Hotel and Towers Also Known As

Address: Baniyas Rd & Creek Road, Dubai, United Arab Emirates