This has to be the worst hotel in Dubai, the staff are surly and unhelpful we didn't even get help with our bags at the door, the receptionist continously scowled at us while arranging our keys. The rooms are dark and outdated, the bathrooms falling apart, the balcony was filthy and the 'view' was of the hotel roof. We called... more

Very conveniently located-close to main city and shopping center, and also easy access to main link road to industrial city of Dubai ( Jebel ali ). The hotel staff behavior is extremely curtious and the food on their main floor restaurants is extremely delicious ! from the back side windows one gets a romantic view of creek and can oversee... more

We have been to Hotel sheraton dubai creek. The hotel is magnificent and we have never experienced such incredible service before. We stayed on the club level with its own concierge and club lounge where 5 different food presentations are laid out each day, but breakfast was awesome. more

We were picked up at the airport by the hotel and the driver was both pleasant and punctual. Once in the hotel the lobby is impressive but we had to wait for over quarter of an hour to be served at the reception with less than courteous staff. Despite it being 4.30 in the afternoon no room was available and... more

Our stay at the sheraton was nicer than we had hoped. The hotel is probably one of the oldest in the country, but nothing reflects it. The lobby area is quite lavish and the cafe on the ground floor is somewhere you can spend those hot afternoons for coffee. The rooms are quite nice and the view is excellent -... more

We booked this hotel for a special treat on my wifes birthday, we had a great time the lady on the desk gave us an upgraded creek view room and had a birthday cake sent to our room compliments of the hotel. The Chelsea english pub inside the hotel was very good, The outside of the hotel is not as... more

Stayed one night in the hotel - awesome. My room was big, and I took the 'special package', which included free access to the lounge (including wireless internet use), a creek view room, transport to the airport (in a Porche Cayenne, no less) and breakfast. Since my flight would leave early in the morning (before the breakfast lounge was open),... more

A faultless property to stay ay from beginning to end. Airport transfers run smooth (even when planes are delayed). Reception and porters are welcoming. Room maintenance and meals are exceptional. The staff really go out of there way to make you feel good. We stayed during Ramadan, which was ok, just had some slight inconveniences such as no meals available... more

We spent 2 nights at this hotel over Christmas and enjoyed it thoroughly. Good location within walking distance of the Gold Souk and a short walk along the waterfront to the waterbus over to Dubai Museum and the old quarter. Taxis to the other main sights in Dubai (e.g. Dubai Mall, Mall of the Emirates) were inexpensive. We spent an... more