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All 477 Dubai hotels

Sheraton Dubai Creek Hotel & Towers

5.0 of 5 Hotel   |   Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates
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Sheraton Dubai Creek Hotel & Towers
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81%
Ranked #71 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Paulo P Luanda, Angola
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708 people have reviewed this hotel

Traveler rating
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87
260
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199
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
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English first
Luanda, Angola
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel is very well located. Few miles from the airport. Food is great with excellent prices. The hotel rates are excellent with included breakfast. Excellent view of the creek and city. Staff is very nice with great attention to detail. Room is confy and the shower is spectacular. My next spot when in dubai.

Was this review helpful? Yes 1
Manama, Bahrain
1 review
5 of 5 stars Reviewed 2 days ago NEW

Having just returned to Bahrain after my short 4 days holiday in the Hotel Sheraton Creek ( Dubai ), I write here to thank you and all your staff for such a wonderful holiday. The holiday was completely problem free and I find it hard to see how my kids and I could have enjoyed the holiday any more. My... More

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Bicker, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

We have just returned from seven nights in this hotel and can honestly say that we had a fantastic time; complimented by superb and attentive staff from start to finish. We had a drink every day in their on-site pub (The Chelsea Arms) and although the bar wasn't very well attended, the guys serving made us feel very welcome at... More

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GeneralManager00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Shaun B, Thank you for your excellent rating and review regarding your most recent stay at our newly renovated property! We are glad to learn that you have enjoyed your stay with us and that you are happy of the warm hospitality of our associates. We look forward to welcoming you back soon! Warmest regards, Stephan VA, General Manager More

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My stay in this hotel can't be described by words, the room was perfect, clean and spacious with a great view and a good variety of mini bar items! The location of the restaurant where you could take your breakfast was amazing, the view incredible and the food very tasty!! i enjoyed the business lounge as well, the stuff were... More

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GeneralManager00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Brittany S, Thank you for sharing your review regarding your recent stay with us! It is highly gratifying to know that you have enjoyed our newly upgraded facilities and offerings, most importantly that our team members have never failed to extend the warm and utmost hospitality that we are known for. We look forward to welcoming you again soon!... More

Auckland Region, New Zealand
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Apprx 10min drive from airport. Grab a local taxi from airport as cheapest way to get to as they do not run airport shuttle. The metro in Dubai is great and the hotel is located apprx 10min walk from the stop Union. Great staff - very professional/friendly. Front is located on a very busy road. Behind is the lovely Dubai... More

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GeneralManager00408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Janice L, Thank you for rating and review regarding your recent stay at the Sheraton Dubai Creek Hotel & Towers! We are delighted to learn that you have enjoyed your stay with us and we look forward to welcoming you back on your next to Dubai soon! Warmest regards, Stephan VA, General Manager More

cardiff, wales, U.K.
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Myself and family stayed for 9 nights in 2 rooms. We were let down by a very rude member of staff who spoke to my wife in a disgusting manner. My wife wrote to the mngt twice and explained clearly what has happened. But we left the hotel feeling that the complaint still hadn't been dealt with in the correct... More

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GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear cjenkinswales, Thank you for sharing your review regarding your recent stay at the Sheraton Dubai Creek Hotel & Towers! I am sorry to learn that you are unhappy that we have not met your expectation. We highly value your feedback as this gives us a clear indication on how we can do better and in this regard, we would... More

Paphos, Cyprus
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Large and Very clean hotel, our room was lovely ,2 double beds meant plenty of room for the 3 of us. Maid service is of a high standard, everyone is helpful and friendly, we had free wifi which is a bonus now of days. Next time we would book A creek room though as the dhow boats do look pretty... More

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GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear katerinacyprus2014, Thank you very much for your kind words of compliment regarding your most recent stay here at the Sheraton Dubai Creek Hotel & Towers! We delighted knowing that you are happy with the outcome of our recent renovation and most importantly, highly recognizing our associates' hospitality and attention. Looking forward to your next visit soon! Warmest regards, Stephan... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I have been using this hotel on and off for 30 years. In its day it was the best, and now after being closed for a year for complete transformation, it has re-opened once again with even more style. It is arguably the best location in Dubai, and remains one of the best hotels in the world. It does not... More

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GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Lyall D, Thank you for your loyalty to the Sheraton Dubai Creek Hotel and Towers, most especially to your wonderful words of compliment regarding your most recent stay with us. We are delighted knowing that you are happy with the outcome of our hotel renovation and the warm hospitality of our associates. We are proud to say that with... More

Weaver, Alabama
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The location was great! View was amazing! Watching the boats go by at night all lit up was awesome! Service was exceptional! We fell in love with the Pub downstairs! Staff was very attentive and were sad to see us go! Great place to stay in Dubai!!

Was this review helpful? Yes
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Ekgsdad1995, Thank you very much for your rating and review regarding your most recent experience at our newly renovated property! We are happy to know that you have enjoyed your stay with us and we look forward to welcoming you back soon! Warmest regards, Stephan VA, General Manager More

Mafra, Portugal
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

I spent four nights in this excellent hotel. The service was very nice and the staff was amazing. The room was very modern, very clean and very comfortable. The breakfast was good. I will return one day and I will stay in this hotel again.

Was this review helpful? Yes
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Jcm_martins, Thank you very much for your kind words of compliment regarding your recent stay at the Sheraton Dubai Creek Hotel & Towers! We are glad to learn that you have enjoyed your 4-day stay with us and we look forward to welcoming you back the next time your travels take you to Dubai! Warmest regards, Stephan VA, General... More

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Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
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Also Known As:
Dubai Sheraton

264 photos of this hotel

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#38 Business Hotel in Dubai #39 Spa Hotel in Dubai #59 Family Hotel in Dubai #66 Luxury Hotel in Dubai #80 Romantic Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
With magnificent views overlooking the Dubai Creek the hotel is superbly located near the main commercial and shopping districts, the Gold Souk and Spice Souks. Next to water taxis which allows for a short taxi ride to Dubai Museum, Heritage, Village and Old Dubai Souk. Close to Dubai International Airport. The 262 spacious rooms and suites offer beautiful city and creek views. The hotel features 5 international restaurants, cafe and bars. ... more   less 
Number of rooms
262

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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