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Sheraton Dubai Creek Hotel & Towers

5.0 of 5 Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates
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Certificate of Excellence 2014
Sheraton Dubai Creek Hotel & Towers
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Sheraton Dubai Creek Hotel & Towers
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786 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Spartanburg, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The staff was very pleasant and helpful from the concierge staff, to the reception, restaurant staff and even housekeeping. The view is fantastic if you book a creek view room. They have a bus that will take you to Dubai Mall and Jumeira Beach several trips a day. Nice pool area. They have several fancy restaurants and a couple of... More

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear David C, Thank you very much for your rating and review on your recent stay with us! We are delighted to learn that you enjoyed your stay and you are happy with our products, offerings and proximity to the airport and the heritage are of the city, most importantly the utmost hospitality of our associates. For business or leisure,... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Sheraton Creek is a very nice place to stay in Dubai. Besides the beautiful creek view from different areas in the hotel, the rooms are warmly decorated and the staff is very friendly and helpful. Also, the food is good in the different outlets. I strongly recommend for business and leisure travelers.

Was this review helpful? Yes 2
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Rabih S, Thank you for taking the time to share your review regarding your most recent visit! We are glad to learn that you enjoyed your stay, the upgraded facilities, food in our outlets and most importantly the utmost hospitality of our team members. Looking forward to welcoming you back hopefully very soon! Warmest regards, Stephan VA, General Manager More

Kolkata (Calcutta), India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We arrived 4 hour later and the room was ready . The room was awesome - bathroom was equiped with all necassary facilities - rooms and the bathroom were properly cleaned - room ia properly furnished - room contains kettle nessepresso maker and ironing facilities - hotel staff are very friendly - Breakfast was nice - one thing i has... More

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear sanju365, Thank you very much for sharing your feedback regarding your most recent with us! We are glad knowing that overall we have met your expectation in terms of upgraded room, facilities and the utmost hospitality provided by every team member. On the other hand we have well noted the points mentioned on how we can do better. For... More

Doha, Ad Dawhah, Qatar
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

- We arrived 150 minutes early and the room was ready - check inn took only 5 minutes - view from room was awesome - room service was unforgettable.....5 stars quality - furniture was new..decoration was modern..bathroom was good - room contained also kettle, nessepresso maker and ironing facilities - breakfast was above average - swimming pool is small -... More

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Mohammed F, Thank you for your rating and review regarding your most recent stay with us! We are glad to learn that you have enjoyed your stay with us and have well noted the points you mentioned on how we can do better. For business or leisure, we look forward to your next visit hopefully very soon! Warmest regards,... More

SOUTHAMPTON
Top Contributor
77 reviews 77 reviews
32 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

One of the first 5 star hotels in Dubai and recently renovated, the Sheraton Creek is a really personable and tidy hotel, a refreshing change from the impersonal monstrosities that have been erected across Dubai. Ok, it's not like 600 floors high with fountains of gold, but it does have staff who take the time to get to know your... More

Was this review helpful? Yes
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear BGIBOY, Thank you for taking the time to share your review on your stay at our newly renovated property. We are happy to learn that we highly met your expectations in terms of products and services, and that our associates have never failed to deliver the utmost hospitality that our brand is known for. Whether it's for business or... More

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This Hotel has stablished in 1975, and it`s one of the first 5 star Hotel in Dubai, it renewed lateley. the Outside is`nt good enough but inside of it,is totally different. a new, modern and high class Hotel.

Was this review helpful? Yes
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Health F, Thank you for sharing your brief review on TripAdvisor. We highly appreciate your recognition of the recent renovation of the hotel and we are glad that you are happy with the outcome of the newly upgraded facility. Indeed, the Sheraton Dubai Creek Hotel & Towers is one of the first 5* hotels in Dubai and even with... More

San Rafael, California
Senior Contributor
49 reviews 49 reviews
29 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had just come off of a long, grueling trip through Central Asia (the Stans, parts of the Silk Road) and stopped in Dubai to break the trip home to California. We spent 3 nights at an artsy hotel in Old Town, then checked in for 4 nights at the Sheraton Dubai Creek. Heaven! Every single person on staff (all... More

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Jxschode, Thank you very much for sharing the wonderful review on your recent stop over in Dubai. We are very delighted knowing that you have enjoyed your stay with us, the newly upgraded facility, offerings, including the location and most importantly, the hospitality of our team members. The hotel has recently undergone a 9-month long renovation in order to... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Would like to first thank all the amazing staff and management of the hotel for the most wonderful experience. From arriving at the hotel the bell man was really friendly and helpful . At reception we really felt home all ready. Check in was fast and really friendly. We stayed on Spg floor 526 and the Creek view is wonderful.... More

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear cooltravel2014, Thank you very much for your wonderful words of compliment in regards to your recent experience at our newly renovated property. It is very gratifying knowing you have enjoyed your stay with us and that the team has never failed to deliver their promise of providing guests the utmost and warm hospitality that our brand is known for.... More

Patras, Greece
Top Contributor
160 reviews 160 reviews
57 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my second stay in this hotel after 2 years, but my first stay after its recent renovation. Now, we had a 4-night stay. Our first impression upon our arrival: the renovated Lobby area, creating a very beautiful picture. Check-in was fast. Our room was in the 9th floor, with breathtaking views on the creek. As expected, the room... More

Was this review helpful? Yes
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Vassilis, Thank you very much for your rating and for taking the time to write and share your review on your most recent stay with us! We are very delighted knowing that we have highly met your expectation in terms of our products, offerings and the warm hospitality that our team members have extended. We are very proud knowing... More

Rockville, Maryland, United States
Contributor
12 reviews 12 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very convenient hotel if you're in the Dubai Creek area. Even though my room was less desirable (second floor on the street side), it was still big, quiet and comfortable. My only complaint was that there were a couple of areas where breakfast was served, and it was not clear which restaurant was included.

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Morgan H, Thank you very much for your rating and review regarding your recent stay at our property. We are happy to know that overall you have enjoyed your stay with us and have well noted down your feedback on how we can do better. Furthermore, we would highly appreciate if you can provide us with an elaborate detail... More

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Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
Number of rooms: 262
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Also Known As:
Dubai Sheraton

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