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All 477 Dubai hotels

Sheraton Dubai Creek Hotel & Towers

5.0 of 5 Hotel   |   Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates
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81%
Ranked #69 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
tphig013 Berkeley, California
  • Overview
  • Reviews (721)
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721 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
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English first
Berkeley, California
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

We went to Dubai with 14 friends. From the minute we arrived we were treated like royalty. There was not one single staff member that was not polite, eager to assist and friendly. We stayed 5 nights and enjoyed an excellent buffet breakfast every morning that had something for everyone. The staff in the dining room was very efficient without... More

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Riyadh, Saudi Arabia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW

I stayed at this hotel 2 weeks ago for 1 night, whilst in town for business. I stayed here 2 months before and the experience was good, but not great. On this ocassion the experience was superb. I had booked a club room for my stay. I was professionally looked after at reception, with the receptionist even advising me that... More

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Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Got a chance to visit this hotel when we had dinner at one of their restaurant (Creekside Japanese Restaurant) and the experience was amazing! From the moment we got out of our car we were already greeted with warm smiles from the valet attendant to the concierge to the front desk and finally with the restaurant staff. Having such wonderful... More

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Senior Contributor
24 reviews 24 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

A great place to stay in Dubai. Recently refurbished, Staff are excellent, extremely friendly and polite. Nothing was an issue, even getting a safety pin for my Mum for her sari!!! Rooms - get the creekside views, as great views of the creek with their boats and abras going by. The beds are the best Sheraton sweet sleepers, which are... More

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GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Goi45, Thank you very much for your detailed review regarding your recent stay at our newly renovated property. We are very delighted to learn that you have enjoyed your stay with us and that the outcome of our 9-month renovation have highly met your expectation. Furthermore, we are happy that our team members with Girlie among others have provided... More

Tehran, Iran
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I visit Dubai quite often and this was the first time I stayed this hotel, and it exceeded my expectation. The location of the hotel is excellent, minutes drive to most areas.The staff is superb, from the moment we checked in everyone was eager to assist. The hotel is beautiful and comfortable. I was upgraded to a large room on... More

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear mohammad f, Thank you very much for sharing your review regarding your recent stay with us! We are delighted knowing that you have enjoyed your stay with us and that you are happy of the warm hospitality of our associates. As you may know, the hotel has recently undergone an extensive renovation in order to be better positioned to... More

sunshine coast
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We booked this hotel based on trip advisor reviews, we were not dissapointed.The location was great, staff helpful and friendly. The hotel was great value for money.We were staying a night between Australia and London and our plane was early the Hotel gave us early check in which was greatly appreciated. The room was spacious with great views of the... More

Was this review helpful? Yes
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear montagueclarke, Thank you for sharing your feedback regarding your stay with us! We are happy to learn that we have highly met your expectation in terms of products, value for money and most especially the warm hospitality of the team and we look forward to welcoming you again on your next visit Warmest regards, Stephan VA, General Manager More

Los Angeles, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was here two years ago and since the hotel completed it's extensive renovation and reopened just a few months ago, it is a completely new and wonderful hotel experience. The rooms are first rate, well beyond the average Sheraton level. And I cannot praise highly enough the staff of the hotel, especially at the Club lounge. They went above... More

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Richard C, Thank you for your rating and wonderful review regarding your most recent stay with us! We are delighted knowing that you are very happy with the outcome of the 9-month renovation very recently, and that our newly upgraded facilities have exceeded your expectation. Furthermore, that our team members have never failed to match our products in terms... More

Whitehaven, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked hotel for two nights to give me a comfortable lay over between flights. Hotel 5 minutes from airport. Very reasonable price and comfortable really comfortable. Staff very very friendly and helpful.

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear chris w, Thank you for your review on your recent stay with us! We are glad to know that you have enjoyed your visit and we look forward to welcoming you back soon! Warmest regards, Stephan VA, General Manager More

Gabon
Contributor
19 reviews 19 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I visit Dubai quite often and this was the first time I stayed this hotel, and it exceeded my expectation. The location of the hotel is excellent, minutes drive to most areas and a close proximity to shopping malls. The staff is superb, from the moment we checked in everyone was eager to assist. The hotel is beautifully decorated with... More

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear Madey00, Thank you very much for your kind words of compliment regarding your recent stay at our newly renovated property. We are happy to learn that we have exceeded your expectation in terms of products and services. Customer relations is one of our priorities and we are proud to have our team members, who truly exemplify our brand values... More

Mazar-i-Sharif, Afghanistan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed here a few times over the years. The atmosphere is calm and relaxing. The front desk was very helpful to me when I needed some scanning done. The breakfast was excellent. Room was good. I always look forward to coming to the Sheraton Creek. It is my hotel of choice when visiting Dubai. No point in looking... More

Was this review helpful? Yes 1
GeneralManager408, General Manager at Sheraton Dubai Creek Hotel & Towers, responded to this review

Dear ibrahim a, Thank you very much for sharing your review regarding your most recent stay with us! We are glad to learn that you have enjoyed your stay with us and that Denis among other team members have taken good care of you. Looking forward to welcome you soon! Warmest regards, Stephan VA, General Manager More

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Additional Information about Sheraton Dubai Creek Hotel & Towers

Address: Baniyas Street, P.O. Box 4250, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton Dubai Creek Hotel & Towers 5*
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Also Known As:
Dubai Sheraton

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#32 Business Hotel in Dubai #39 Spa Hotel in Dubai #61 Family Hotel in Dubai #64 Luxury Hotel in Dubai #69 Top resorts Hotel in Dubai #76 Romantic Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
With magnificent views overlooking the Dubai Creek the hotel is superbly located near the main commercial and shopping districts, the Gold Souk and Spice Souks. Next to water taxis which allows for a short taxi ride to Dubai Museum, Heritage, Village and Old Dubai Souk. Close to Dubai International Airport. The 262 spacious rooms and suites offer beautiful city and creek views. The hotel features 5 international restaurants, cafe and bars. ... more   less 
Number of rooms
262

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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