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Regent Palace Hotel

Sheikh Khalifa Bin Zayed Road, 39 | PO Box 26816, Dubai, United Arab Emirates
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Regent Palace Hotel
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405 Reviews from our TripAdvisor Community

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venice, Italy
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel is not a well know place so everytime you jump into a cab just say Hotel Regent Palace just opposite to Burjuman metro station" and they will find it... Compared to same level hotel in the city this place should deserve a downgrade... Rooms are large but need a renovation from carpet to ceiling. In general the room... More 

Helpful?
Thank Alexxxito_VI
Venkat R, Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Thank you for taking out the time to share your review on this forum. Our esteemed guests prefer us due to our exclusive and comfortable accommodation. However, it is disheartening to know that you did not find our hospitality at par with your expectations. Please be assured that guest satisfaction is our top... More 

JoziJETSETTER
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Regent Palace is my regular stopover whenever I'm in Dubai. From the moment I enter the hotel, I feel at home. The reception staff is professional and savvy, particularly Alexia, whom I hold in high esteem.She is an asset and The best frontline member to have... Vinod and his team are most accommodating and the moment I arrive, I feel... More 

Helpful?
1 Thank JoziJetsetter
Venkat R, Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Thank for referring us to be ‘’The best in more ways than one’ and for your continued patronage. Indeed, our esteemed guests prefer to stay with us due to our unmatched hospitality standards. It is good to know that our strategic location added convenience to your stay. Your kind words about our culinary... More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

I loved the hotel. Staff very friendly and helpful. Breakfast on point. Very close to the metro and alot of nice places around to shop. Clean rooms too. My daughter particularly liked the fish in the restaurant.

Helpful?
Thank Abimbola O
Venkat R, General Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Your review really made our day. It gives us immense pleasure to note that your family and you really enjoyed your stay with us. Our entire team is delighted to read your review highlighting our cordial services, well-maintained rooms and culinary offerings. Many thanks for your special mention about our proximity to public... More 

New Delhi, India
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

It was 5 night stay in this old hotel located just opposite Burjuman shopping mall. Best location in Bur Dubai. Rooms r good in size,clean and with all amenities . Only problem AC controls r not working so u r at mercy of hotel on temp issue.food is ok but not exciting ,but there r good options around the hotel.... More 

Helpful?
Thank Abhay158
Venkat R, Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Thank you for your feedback on this forum. We are happy to know that our strategic location, spacious accommodation and well maintained ambience aided by warm hospitality was at par with your expectations. At our hotel, we endeavour to provide the best of all facilities to our guest; however, we regret the inconvenience... More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Nice hotel. Rooms are clean. Located at centre. Metro is close from there. Great breakfast for indians as well(tasty poha) A pub Rooftop lounge with some hookah Steam bath and rooftop swimming pool are great. Decent stay.

Helpful?
1 Thank Aayush G
Venkat R, Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! We thank you for sharing your valuable feedback with us on this forum. It is a pleasure to read that you had a comfortable stay at our hotel and that our strategic location added value to your stay. Cleanliness is a strict policy at our hotel and we are glad that you noticed... More 

Beirut, Lebanon
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Conveniently located hotel, good service. However, the bathroom is very small, and they should really work on the food smell that fills all the hotel especially in the morning, by having proper ventilation systems. Additionally, we reserved a double bed room for 2 persons occupancy, but the wifi was limited to 2 devices only, I really don't understand why, because... More 

Helpful?
Thank Marwan Z
New Delhi, India
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is located at 5 min walking from BurJuman Metro Station. The hotel is easily reachable from major attractions. The property was decent, bit old. The rooms were decent sized. The breakfast buffet was fine but not upto the mark with the supplies running out and wait time being huge. Also, sometimes the food was cold. The staff was... More 

Helpful?
1 Thank ankuj_gupta
Venkat R, General Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Thank you for your valuable feedback on this forum. We are happy to know that our strategic location, comfortable accommodation and diligent associates. We strive to provide the best of all services to each of our guests, however, we regret the inconvenience you had to face during your stay with us. We have... More 

Brasov, Romania
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Close to metro station and near (5 km) from Burj Khalifa. In the metro station is an exchange office with a very good exchange rate. Big rooms nice personnel.Full of indiens - not pleasant for eating with them

Helpful?
Thank Garou18
Venkat R, General Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Thank you for taking out the time to share your feedback with us on TripAdvisor. We are glad to hear that you had a comfortable stay with us. We endeavor to create an ambience of elegance and comfort for our guests, and give them a seamless vacation experience. We regret the inconvenience that... More 

Skanderborg
Level Contributor
161 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This hotel has an excellent location close to Bur Juman metro station. Rooms are big and nice. But there is a bar on the ground floor which plays live music every night until 3 am. So get a room away from that. Breakfast is nothing to write home about, neither the service from the staff. Had to ask for coffee.... More 

Helpful?
Thank Lars S
Ahmedabad, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 4, 2016

Perfect hotel for Indian. Nice atmosphere, good staff, good lunch and good surrounding and near to market. Near to pure vege indian restaurant.Near to Metro Station, just next to metro station.You can seat outside the hotel and enjoy the evening in dubai as outside seating arrangement is best here...

Helpful?
Thank pragati_2016
Venkat R, General Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Thank you for sharing your wonderful experience on this travel forum. It is always a pleasure to hear from guests that leave us with a happy smile and take away memories to last a lifetime. Our prime location is indeed something that our guests are ever thankful about. Our team has been trained... More 

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