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Dusit Thani Dubai

5.0 of 5 133 Sheikh Zayed Road, Dubai, United Arab Emirates
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Dusit  Thani Dubai
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890 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wrexham, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in hotel recently and couldn't fault it - from the moment we were collected from the airport (hot towells, water and sweets in the limo) to when we sadly checked out. All the staff, without exception treated us like royalty - the service was impeccable, and every effort was made to answer any questions and offer advice re places... More 

Was this review helpful? Yes
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Jan M, Please allow me to extend our warmest birthday greetings on behalf of my team and your family here in Dusit Thani Dubai. Thank you for your kind feedback and we look forward to have the pleasure of welcoming you and your beloved back very soon. Warmest regards, Prateek Kumar More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

A superb hotel with great facilities and standards. Fantastic views, with the Burj Khalifa and Dubai Mall a small taxi journey away and Metro only a short walk away. We flew in quite early in the morning, and they did a great job in getting the room ready for an earlier check in. Would advise dropping an email in advance... More 

Was this review helpful? Yes
Mansfield, United Kingdom
Top Contributor
63 reviews 63 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was my third 'annual' visit to this Hotel, and whilst I have had small criticisms in the past - this time - none ! From the limmo pick up from the airport to check -in, service and meals, as ever, the staff were superb...... and this time so was everything else ! All being well I will certainly be... More 

Was this review helpful? Yes
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear colinallum, We are truly delighted about your feedback. It is our daily aim to get better and better each day. We look forward to welcoming you back on the fourth time and many more times thereafter. Warmest regards, Prateek Kumar More 

2 reviews
5 of 5 stars Reviewed 1 week ago

Free upgrade to see the view of the burj was a bonus... Hotel is very clean and welcoming.... The breakfast was very expensive but other then that we enjoyed our stay... The hotel is in heart of dubai, right across from dubai mall..staff was very friendly....

Was this review helpful? Yes 1
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Divya D, We are truly happy to know that you had an excellent stay with us. Thank you for choosing Dusit Thani Dubai and we hope to have the pleasure of welcoming you back more often this year! Warmest regards, Prateek Kumar More 

1 review
4 of 5 stars Reviewed 1 week ago

+ve Nice hotel. Near from city the center (10 min by car). Good service Caring Clean rooms Free Wifi -ve: Busy hotel Limited wifi user to 3/apartment Overprice breakfast Conclusion: Highly Recommended for family. Worth the price. Thank you

Was this review helpful? Yes
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear فراس ق, Thank you for your kind feedback about your recent stay at Dusit Thani Dubai. It is always a delight when guests highly recommend us. We also appreciate the points you have raised. We are studying the possibility of increasing the allowable number of WiFi users per room whilst highly considering that guests still enjoy a high-speed internet... More 

Abu Dhabi
Top Contributor
78 reviews 78 reviews
15 hotel reviews
50 helpful votes 50 helpful votes
1 of 5 stars Reviewed 1 week ago

The ONLY good thing is the location!! which many hotels are in the same line !! Staff need to be tought how to treat guests politely. arabic or egyption one is horribly rude.. Lack of courtesy.. bathroom stinks,, specially when you take a shower!! swage problems!! They don't have a spa which is the worst part for me in a... More 

Was this review helpful? Yes
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Loly_911, Your feedback is highly appreciated, especially as we clearly failed to meet your expected standards on your visit to the hotel in November 2014. We took serious note of your disappointment with how you were dealt with by our staff. We would like to further investigate on this regard and get more details about what happened so we... More 

1 review
4 of 5 stars Reviewed 1 week ago

Stayed for one night and loved the location space and welcome. I would go for it anytime. I arrived late with family in the morning but the receptionist delayed my check out respecting our need to sleep... This for me is enough that we are dealing with staff who knows the customer needs.

Was this review helpful? Yes
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Diaa E, To warmly welcome our guests and make their stay comfortable and pleasant is our daily aim. We are happy to know that you and your friends felt that way on your recent visit to Dusit Thani Dubai. We hope to have the pleasure of welcoming you back more often this 2015. Warmest regards, Prateek Kumar More 

Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed 1 week ago via mobile

The best way to beat the New Year blues (being a Dubai-ite) is by having an amazing staycation in a fabulous hotel. What better choice than Dusit Thani?! We stayed in the One Bedroom Suite on the 19th floor. The rooms are spacious and come with separate kitchenette and living area (even has a couch.... sweet!) the rooms boast Thai... More 

Was this review helpful? Yes 2
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Janani R, I am a big fan of staycations myself especially when everything you ever need is already in one place. I am happy that you and your family had a pleasant time unwinding, relaxing and rejuvenating. No better way to start the new year, indeed! Thank you for your wonderful feedback and we hope to take part on... More 

Mumbai, Maharashtra, India
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the perfect business hotel. Located on Sheikh Zayed Road, very close to Burj Khalifa and downtown Dubai. The rooms are spacious and well appointed. The staff is helpful and attentive. The rooftop pool and jacuzzi are heated which is really good as I visited in winter. I was slightly disappointed with the breakfast buffet and would have preferred... More 

Was this review helpful? Yes
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear nishith_pandya, Centrally located in the heart of Dubai, Dusit Thani Dubai is indeed a great venue for business as well as leisure trips. We are happy to know that you and your friends enjoyed your stay with us during your recent visit and we hope to be able to have the pleasure of serving you all again. My apologies... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Club level is a must for an amazing view over the burj khalifa. Collected from airport by hotel and made to feel like royalty. Early check in available as we had an early flight. Nothing was too much trouble. Rooms spacious with bath and shower. Friday brunch looked amazing but didn't have time to stay longer. Definitely recommend.

Was this review helpful? Yes
Prateek_Kumar, General Manager at Dusit Thani Dubai, responded to this review

Dear Sarah C, Truly happy to know that you and your beloved had a pleasant stay with us recently. Definitely a great start to 2015, isn't it? We really hope to have the opportunity to serve you again real soon. Warmest regards, Prateek Kumar More 

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Additional Information about Dusit Thani Dubai

Address: 133 Sheikh Zayed Road, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Dusit Thani Dubai 5*
Number of rooms: 321
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Also Known As:
Dusit Thani Dubai Hotel Dubai
Dusit Thani Hotel Dubai
Dusit Dubai
Dubai Dusit Thani Hotel
Hotel Style:
#54 Business Hotel in Dubai
#79 Romantic Hotel in Dubai
#87 Luxury Hotel in Dubai
#98 Family Hotel in Dubai

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