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Crowne Plaza Dubai-Deira

5.0 of 5 Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
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Certificate of Excellence 2014
Crowne Plaza Dubai-Deira
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Crowne Plaza Dubai-Deira
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365 reviews from our community

Traveler rating
    197
    128
    32
    6
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hergenrath, Belgium
Top Contributor
81 reviews 81 reviews
36 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights in December and was pleasantly surprised by the hotel. On check- in we were upgraded to a suite a very nice surprise. The room was very spacious indeed with a second toilet, good thing to have when travelling with your wife. The sitting area was very nice and a large office desk for doing your... More 

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Amsterdam, The Netherlands
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Dubai is a big place!!!! The Crown Plaza is perfectly situated to experience Dubai at its best. Situated in Deria, this area comes alive at night, loads of local restaurants, handy for the Dubai Metro - a direct like to the Airport, great for shopping..... The hotel's service is amazing, the rooms are clean and quiet, their reception and concierge... More 

Was this review helpful? Yes 1
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for your wonderful review on Tripadvisor. In behalf of the team I would like to thank you for your feedback and we are very proud to note that we have exceeded your expectation. Comments like your will inspire us to ensure we do our best to create a memorable experience to all our guests. I hope... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have stayed at the CP on Zayed Rd many times and was very pleasantly surprised with this hotel - seemed recently remodeled - fantastic upgraded room. Love the club and the fantastic attendants. Overall I very much enjoyed this hotel - I originally thought the location would be difficult but the staff and amenities more than made up for the... More 

Was this review helpful? Yes 1
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for choosing to stay at the Crowne Plaza Hotel Dubai Deira. We are very pleased to hear that you have decided to try out our hotel and that my colleagues made your stay memorable, which we hope will make you want to come back to stay with us again. I am also delighted to note that,... More 

New Delhi, India
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i stayed here for 3 nights in November 2014 ,prompt check in by front office with warm smile,this hotel has everything you require.like 24 hour gym for in house guests,24 hour coffee shop,spice restaurant serving break fast,lunch & dinner.break fast is served here has all cuisine viz.,Thai,Chinese,Indian,continental & Mexican etc.-lavish spread. they have sports bar with wide TV serving liquor... More 

Was this review helpful? Yes 2
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for your wonderful review on Tripadvisor. I am delighted to note that you have enjoyed your stay and that my team has looked after you. With great pleasure I will share you comments with my team. We hope to welcome you back soon. Kind Regards, Bruno Fischer & Team Hotel Manager More 

Edinburgh, United Kingdom
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is the second year in a row that I have stayed at the Crown Plaza in Deira, and it was really nice to be welcomed back as a regular. I was fortunate to be given an early check-in and upgrade to a club room (courtesy of my IHG Platinum status I assume), and this contributed significantly to a very... More 

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for returning back to the Crowne Plaza Hotel Dubai Deira. We are very pleased to hear that we have made you feel welcome again and that you have enjoyed the complimentary upgrade as part of our IHG Rewards Club Platinum guest benefits. With great pleasure I will share your feedback with my team and I am... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I spent 3 nights at the Crowne Plaza in the old part of Dubai because we wanted to visit the souks and find out a bit more about the history of Dubai which is recent. Even though I had a special offer when I booked the room, my husband and I were treated like VIPs by all... More 

Was this review helpful? Yes 1
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback. We are very delighted to read through your comments and I am proud to note that we have made you feel special and welcomed in the hotel. My team is tasked to this for all our guests and I am very pleased to read that they have done so successfully during... More 

Navi Mumbai, India
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The Concierge is on the ground floor and the lobby is on the first floor. The entire hotel gives a cold feel. The Bell Desk staff is not courteous. The room that we got on the 2nd floor had a balcony with the Dish Antenna and there was little privacy. The Buffet Breakfast was very frugal comparatively to other hotels... More 

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DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, We are sorry to hear that you have note enjoyed your stay and that the design of the hotel and the restaurant offerings have note matched your expectations. Also I would like to apologize with the service provided by our concierge team. This feedback was shared with our Chief Concierge for follow up. It would be a pleasure... More 

Johannesburg, South Africa
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel and its staff are absolutely fantastic. The service levels are well above other hotels in the area . Book here and you won't be disappointed at all the hotel has great facilities, lovely pool and really good food. Close to airport too

Was this review helpful? Yes 2
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for returning back to the Crowne Plaza Hotel Dubai Deira. We are thrilled to have received your feedback and are proud to note that we have delivered towards your expectation. With great pleasure I will share your feedback with my team. I am looking forward to welcome you back soon. Kind Regards, Bruno Fischer & Team... More 

Sydney
Top Contributor
73 reviews 73 reviews
53 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I am a bit surprised at the average rating which convinced me to Stay here. It is near the airport if you like that kind of thing. It is in the old town if you like drab. It is near a shopping mall if you like junk shops. This area is not modern Dubai, the famous Mall of the Emirates... More 

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for choosing to stay at the Crowne Plaza Hotel Dubai Deira. We are pleased to note that you have enjoyed the hotel and the services provided by our team members, but I am sorry to hear that the location of the hotel has not matched your expectation. I hope that we would have another opportunity to... More 

Fareham, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were greeted by friendly polite staff. Priority Club Platinum statues acknowledge. Directed to club floor to check in and upgraded to junior suite and access to Club lounge on arrival. Gina who works within the Club Lounge is a star, remembered us and our names from our last visit and introduced us to the rest of the staff within... More 

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for returning back to the Crowne Plaza Hotel Dubai Deira and for your wonderful feedback. We are delighted to read your comments and that my team has recognized your from previous visits. In particular I would like to thank you for highlighting Gina from our Club Lounge team. I will ensure she is thanked for the... More 

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Additional Information about Crowne Plaza Dubai-Deira

Address: Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Dubai-Deira 5*
Number of rooms: 149
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Also Known As:
Crowne Plaza Deira Hotel Dubai
Renaissance Dubai
Dubai Renaissance
Renaissance Hotel Dubai
Hotel Style:
#33 Best Value Hotel in Dubai
#34 Business Hotel in Dubai
#53 Luxury Hotel in Dubai
#71 Romantic Hotel in Dubai
#78 Family Hotel in Dubai

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