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Crowne Plaza Dubai-Deira

5.0 of 5 Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
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Certificate of Excellence 2014
Crowne Plaza Dubai-Deira
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Crowne Plaza Dubai-Deira
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360 reviews from our community

Traveler rating
    192
    128
    32
    6
    2
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104
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

My husband and I spent 3 nights at the Crowne Plaza in the old part of Dubai because we wanted to visit the souks and find out a bit more about the history of Dubai which is recent. Even though I had a special offer when I booked the room, my husband and I were treated like VIPs by all... More

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Navi Mumbai, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

The Concierge is on the ground floor and the lobby is on the first floor. The entire hotel gives a cold feel. The Bell Desk staff is not courteous. The room that we got on the 2nd floor had a balcony with the Dish Antenna and there was little privacy. The Buffet Breakfast was very frugal comparatively to other hotels... More

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Johannesburg, South Africa
Reviewer
5 reviews 5 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel and its staff are absolutely fantastic. The service levels are well above other hotels in the area . Book here and you won't be disappointed at all the hotel has great facilities, lovely pool and really good food. Close to airport too

Was this review helpful? Yes 1
Sydney
Top Contributor
73 reviews 73 reviews
53 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed 1 week ago

I am a bit surprised at the average rating which convinced me to Stay here. It is near the airport if you like that kind of thing. It is in the old town if you like drab. It is near a shopping mall if you like junk shops. This area is not modern Dubai, the famous Mall of the Emirates... More

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DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for choosing to stay at the Crowne Plaza Hotel Dubai Deira. We are pleased to note that you have enjoyed the hotel and the services provided by our team members, but I am sorry to hear that the location of the hotel has not matched your expectation. I hope that we would have another opportunity to... More

Fareham, United Kingdom
Contributor
19 reviews 19 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We were greeted by friendly polite staff. Priority Club Platinum statues acknowledge. Directed to club floor to check in and upgraded to junior suite and access to Club lounge on arrival. Gina who works within the Club Lounge is a star, remembered us and our names from our last visit and introduced us to the rest of the staff within... More

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DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for returning back to the Crowne Plaza Hotel Dubai Deira and for your wonderful feedback. We are delighted to read your comments and that my team has recognized your from previous visits. In particular I would like to thank you for highlighting Gina from our Club Lounge team. I will ensure she is thanked for the... More

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on a recent business trip for 4 nights. I was pleased with my stay overall. The hotel is near the airport. It's is also close to the metro. I had an exec floor room which gave me access to the lounge. There are three restaurants and a bar in the hotel. The daily buffet lunch and dinner... More

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DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor. We are very pleased to have received your review and are delighted to note your comments regarding your Club Floor experience. We have noted your comments regarding the umbrellas at the pool and are looking into adding a few to our pool. I hope to welcome you back soon. Kind... More

Worcester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The staff at this hotel are exceptional. Nothing is too much trouble. My special thanks to Fabian and his concierge team for their help with mobile phone, taxis and hire cars. Reck in the Business Centre went to great lengths to help with printing my Boarding Pass for the return journey. After I enquired about a missing earring, Housekeeping staff... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you so much for sharing your feedback regarding your service experience at the Crowne Plaza Hotel Dubai Deira. I am very proud to read through your comments and with great pleasure I will share those with my team. It is wonderful to note that my team has created a memorable experience for you and that we, on... More

Vadodara, India
Top Contributor
89 reviews 89 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at hotel from 09-13 November and following are my comments: 1. Smooth and excellent checking process 2. Great reception staff 3. Superb and clean rooms 4. Nice sound sleep sleep in pitch dark ambience 5. Lavish breakfast 6. Good swimming pool Cons 1. Phone ringing - others wake up call may disturb yours sleep early morning 2. Noise of... More

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DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for choosing to stay at the Crowne Plaza Hotel Dubai Deira. We are pleased to read your comments regarding the arrival experience and your feedback regarding the facilities and cleanliness of the hotel. However I am sorry that you have faced noise disturbance during your last visit and hence I would highly appreciate if you could... More

Copenhagen, Denmark
Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at crown plaza Deira between 31st Oct - 4th Nov on a stop over to Mauritius for 4 nights. We were welcomed by friendly concierge staff and our bags were escorted to our room. The staff at the hotel were fantastic especially Oshada who helped us check in and resolved our small problems. Also helped find local places... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to have received your review and I am very proud to read through your comments. In particular I would like to thank you for sharing your comments regarding the service provided by our Front Office Supervisor Oshada. I will ensure that he is thanked for the way he... More

Top Contributor
106 reviews 106 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Every person on staff we encountered from doormen, bellmen, reception, lobby coffee bar, concierge and club lounge fully executed customer focused service. Rooms are comfortable, with great amenities and decent wifi. Location ideal for catching metro, ease of access to airport, proximity to souks etc. Definitely a "home way from home" - can there be higher praise than that? Highly... More

Was this review helpful? Yes 2
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to have read through your review regarding your stay with us and are very proud to note that we have created your "home away from home" in the hotel. With great pleasure I will share your feedback with my team. I am looking forward to welcome you back... More

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Additional Information about Crowne Plaza Dubai-Deira

Address: Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Dubai-Deira 5*
Number of rooms: 149
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Also Known As:
Crowne Plaza Deira Hotel Dubai
Renaissance Dubai
Dubai Renaissance
Renaissance Hotel Dubai

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