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Crowne Plaza Dubai-Deira

5.0 of 5 Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
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Certificate of Excellence 2014
Crowne Plaza Dubai-Deira
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Crowne Plaza Dubai-Deira
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344 reviews from our community

Traveler rating
    184
    122
    31
    5
    2
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42
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Johannesburg, South Africa
Top Contributor
115 reviews 115 reviews
59 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for two nights on my way back home from a business trip. Got to the hotel about 2am. Greeted and welcomed by a familiar face, Mr Perreira, the bell captain. Immediately took the luggage and gave me a tag. I was checked in and given my room key in under 5 mins. Speedy and friendly and special mention... More

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Durham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The staff are fantastic, the advice given and the service was amazing. The reception staff were very friendly and the exec club floor staff exceptional. The gym and pool were beautiful, we loved the atmosphere there. The bar staff at the pool were a little slow to respond but I guess that was a lack of demand. The food in... More

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Dubai
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

The hotel is very spacious, has several restaurants, coffee lounges and a bar with live music on most days of the week. The band honours requests and is very engaging. The quality of service speediness of services and quality of food is very good. There is a good room service selection The club floor lounge is quite big, has an... More

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Nairobi, Kenya
2 reviews
4 of 5 stars Reviewed 6 days ago NEW via mobile

Our stay was from the 16th-20th, we arrived quite late but were warmly received and our room upgraded. The club room was spacious and the eco friendly use of facilities in the room was a plus for me. The concierge, front desk and the host at the restaurant where we had breakfast gave us nice service. I can not remember... More

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London, England, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

On our recent trip to Dubai we decided to use this 5 Star hotel. Our expectations were set high from the beginning as we read real good reviews about this hotel. I must say that we were not let down as the hotel was wonderful and facilities were excellent. Hotel is very close to Dubai metro and one of shopping... More

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Rotterdam, The Netherlands
Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

We went to Dubai for a stop over and therefore didn't want to pay much for the hotel. How lucky we were to find this beautiful hotel at such a good rate. Rooms are spacious and modern. Everything you need is there, including coffee/tea maker, bathrobes etc. The restaurants are ok. Breakfast buffet is stunning, lots of fresh stuff, healthy... More

Was this review helpful? Yes 1
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for choosing to stay at the Crowne Plaza Hotel Dubai Deira. I am very pleased to read through your feedback and I am proud to note your comments regarding our team members. With great pleasure I will share your feedback with them. I am very happy that you have enjoyed our restaurant recommendation. Additionally I am... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

Last year when I visited Dubai I stayed in this hotel for 4 nights, from top to bottom all the staff are marvelous, I recommend to every one this hotel who ever Visit Dubai, kinda enjoyed a lot at restaurants, tasty food. We recommend again to hold meeting n stay in this hotel n so we are coming to our... More

Was this review helpful? Yes 1
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for returning back to the Crowne Plaza Hotel Dubai Deira. We are delighted to read that you have enjoyed your stay with us again and I am very pleased to read your satisfaction with our food and beverage offerings in the hotel. I hope to welcome you back soon. Kind Regards, Bruno Fischer & Team Hotel... More

Bristol
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is EXCEPTIONAL. I stayed for 4 nights in September and was very impressed with not only the well maintained hotel, but the exceptional service I received from each and everyone of the hotel staff- they honestly couldn't do enough for us. The hotel is well located for the metro station, and the taxi's very cheap making it easy... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor. We are thrilled to note that you rate our hotel as "exceptional". In particular I am happy to read that this was based on the service levels you have received in the hotel. With great pleasure I will share your feedback with my team. I hope to welcome you back... More

Musselburgh
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 6 night stay at The Crowne Plaza Deira, the staff here cannot do enough for you, particularly Alisa, the club room receptionist. The room was ideal and by staying in a club room you're entitled to free beverages all day in the club lounge and free alcohol between 1830-2030 and a buffet. The standard of food... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback regarding your recent stay at the Crowne Plaza Hotel Dubai Deira. We are delighted to know that we have well looked after you and in particular I am happy to read your comments regarding the service provided by the Club Floor team. Additionally I would like to thank you in highlighting... More

Raleigh, North Carolina
Top Contributor
63 reviews 63 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed four nights in the Crowne Plaza. While many other people have reviewed the hotel appearance, I want to focus on the customer service. I lost my passport/purse/credit cards/iphone, one day in a taxi. I came back to the hotel & alerted Rupal, front desk, on my concern. She immediately got to work on my behalf. When the taxi... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing you experience on Tripadvisor. I am very proud to read your comments regarding the service Rupa has provided you with and that we were able to assist you in tracking down your lost belongings. I will ensure she thanked for her contributions. Also I am very pleased that you have enjoyed the overall experience... More

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Additional Information about Crowne Plaza Dubai-Deira

Address: Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Dubai-Deira 5*
Number of rooms: 149
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Also Known As:
Crowne Plaza Deira Hotel Dubai
Renaissance Dubai
Dubai Renaissance
Renaissance Hotel Dubai

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