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Crowne Plaza Dubai-Deira

5.0 of 5 Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
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Certificate of Excellence 2014
Crowne Plaza Dubai-Deira
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Crowne Plaza Dubai-Deira
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338 reviews from our community

Traveler rating
    180
    120
    31
    5
    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rotterdam, The Netherlands
Contributor
20 reviews 20 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We went to Dubai for a stop over and therefore didn't want to pay much for the hotel. How lucky we were to find this beautiful hotel at such a good rate. Rooms are spacious and modern. Everything you need is there, including coffee/tea maker, bathrobes etc. The restaurants are ok. Breakfast buffet is stunning, lots of fresh stuff, healthy... More

Was this review helpful? Yes 1
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for choosing to stay at the Crowne Plaza Hotel Dubai Deira. I am very pleased to read through your feedback and I am proud to note your comments regarding our team members. With great pleasure I will share your feedback with them. I am very happy that you have enjoyed our restaurant recommendation. Additionally I am... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Last year when I visited Dubai I stayed in this hotel for 4 nights, from top to bottom all the staff are marvelous, I recommend to every one this hotel who ever Visit Dubai, kinda enjoyed a lot at restaurants, tasty food. We recommend again to hold meeting n stay in this hotel n so we are coming to our... More

Was this review helpful? Yes 1
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for returning back to the Crowne Plaza Hotel Dubai Deira. We are delighted to read that you have enjoyed your stay with us again and I am very pleased to read your satisfaction with our food and beverage offerings in the hotel. I hope to welcome you back soon. Kind Regards, Bruno Fischer & Team Hotel... More

Bristol
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is EXCEPTIONAL. I stayed for 4 nights in September and was very impressed with not only the well maintained hotel, but the exceptional service I received from each and everyone of the hotel staff- they honestly couldn't do enough for us. The hotel is well located for the metro station, and the taxi's very cheap making it easy... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing your feedback on Tripadvisor. We are thrilled to note that you rate our hotel as "exceptional". In particular I am happy to read that this was based on the service levels you have received in the hotel. With great pleasure I will share your feedback with my team. I hope to welcome you back... More

Musselburgh
2 reviews
5 of 5 stars Reviewed 1 week ago

Just returned from a 6 night stay at The Crowne Plaza Deira, the staff here cannot do enough for you, particularly Alisa, the club room receptionist. The room was ideal and by staying in a club room you're entitled to free beverages all day in the club lounge and free alcohol between 1830-2030 and a buffet. The standard of food... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing your wonderful feedback regarding your recent stay at the Crowne Plaza Hotel Dubai Deira. We are delighted to know that we have well looked after you and in particular I am happy to read your comments regarding the service provided by the Club Floor team. Additionally I would like to thank you in highlighting... More

Raleigh, North Carolina
Top Contributor
63 reviews 63 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed four nights in the Crowne Plaza. While many other people have reviewed the hotel appearance, I want to focus on the customer service. I lost my passport/purse/credit cards/iphone, one day in a taxi. I came back to the hotel & alerted Rupal, front desk, on my concern. She immediately got to work on my behalf. When the taxi... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing you experience on Tripadvisor. I am very proud to read your comments regarding the service Rupa has provided you with and that we were able to assist you in tracking down your lost belongings. I will ensure she thanked for her contributions. Also I am very pleased that you have enjoyed the overall experience... More

Haywards Heath, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife and I were stopping overnight in Dubai, and chose the Crowne Plaza as we were getting a slightly better deal through a friends friends and family rate. The location was not bad, taking approx. 15 minutes by taxi from the airport. The room we were given did all that you needed for an overnight stop. Very clean and... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for choosing to stay with us during your recent stop over in Dubai. We are very pleased to note that you have enjoyed the facilities and the services of the hotel. Also I am happy to note that the location suited your needs. Please accept my sincere apology for the fact the pool was closed for... More

Ahmedabad, India
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was looking for a 5 star hotel for an overnight stay in Dubai. I wanted the hotel to be close to Airport as it becomes difficult to reach Airport during busy hours coz of traffic. The cab ride from Airport to hotel took 20 minutes due to traffic. The check in was smooth. Room was clean and well organised.... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for choosing to stay at the Crowne Plaza Hotel Dubai Deira. We are very happy to note that our hotel location suited your travel needs and that our services and facilities met your expectation. I hope to welcome you back soon. Kind Regards, Bruno Fischer & Team Hotel Manager More

Sunderland, United Kingdom
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a beautiful hotel, the whole experience is five star. The furnishings every thing are fantastic . Even the snack on an afternoon a massive steak sandwich with fries etc. was mouthwatering. The bar and entertainment is second to none , and very reasonably priced.The pool area is lovely with waiter service and the pool itself is really nice... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for your wonderful review. We are very pleased to read that you have enjoyed the Club Lounge and Harry's Bar experience. I will ensure your feedback is shared with my team. Furthermore I am delighted to note that you have had the opportunity to sample our recently renovated and re-opened pool. I hope to welcome you... More

Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 3 weeks ago

We got a great deal on an executive suite which was amazing. Beautiful suite, plenty of room with far more than I expected, such as a dressing room, big lounge area with large screen TV and office space with free wifi that works very quickly. The bedroom was separate and massive with another large lounge area with TV. The bathroom... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for sharing your feedback. We are pleased to read that you have enjoyed your suite and the service provided by our team members. Additional I am very happy to note that our concierge team has resolved the issue with your regards to your tour pick up. I am sorry that the pool was closed during your... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

I been in the hotel on September, 2014. The hotel is amazing, rooms are great, stuff are helpful and good location. For business the hotel is perfect, just check in and enjoy I have no comments on breakfast but I would suggest that the hotel should work on lunch and dinner buffet as well In general, this hotel would be... More

Was this review helpful? Yes
DXBCPManagement, Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Guest, Thank you for your review on Tripadvisor. We are delighted to read your comments and we are very pleased to read that you have enjoyed the hotel facilities and the service provided by our team members. It would be a pleasure to welcome you back on another occasion. Kind Regards, Bruno Fischer & Team Hotel Manager More

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Additional Information about Crowne Plaza Dubai-Deira

Address: Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Dubai-Deira 5*
Number of rooms: 149
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Also Known As:
Crowne Plaza Deira Hotel Dubai
Renaissance Dubai
Dubai Renaissance
Renaissance Hotel Dubai

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