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Crowne Plaza Dubai-Deira

#68 of 512 Hotels in Dubai
Certificate of Excellence
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Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
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Crowne Plaza Dubai-Deira
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Crowne Plaza Dubai-Deira
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496 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wellington, New Zealand
Level Contributor
59 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed yesterday NEW

Dubai has so many hotels that it can be quite daunting choosing where to stay. We chose to stay here as we wanted to be close to 'Old Dubai'. This hotel is near the Dubai International Airport and is handy to all Dubai attractions. The hotel provides free shuttle service to malls around the area and is just a short... More 

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Adelaide, South Australia, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Conveniently located a short taxi ride from airport, modern, very friendly and helpful staff, choice of 4 eating venues, short taxi ride to Deira City Center (good shopping esp for children's clothes) and pick up location for city tour buses. One negative. Opened bottles of red wine in bar is not stored under vacuum, and both offerings were oxidised (but... More 

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New Zealand
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here this month during Ramadan. A lovely hotel with friendly and accommodating staff. The rooms are comfortable but it would be better to ask for a fifth floor room or higher. There is no view from the lower floors. We found that one could not order other than a room service meal for lunch. We had our other... More 

Was this review helpful? Yes 1
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear BoodlesNewZealand, I would like to thank you for choosing to stay with us and for providing your valuable feedback. I'm sorry that you were misinformed about lunch options during Ramadan, as Harry's was also open at the time, so on this we are reviewing our communication output. The reason for other restaurants being closed (Spice Island and Brioso) were... More 

1 review
5 of 5 stars Reviewed 1 week ago

i had the best experience with crown plaza hotel, from the arrival till the check out day.the staff were very friendly and very clean hotel, the room was very clean and nice. and the best part of the hotel was when i told the front counter that my anniversary is the day i arrive he told me i will make... More 

Was this review helpful? Yes
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Valentina G, Best hotel in Dubai!? What an incredible accolade! Thank you so much and Happy Anniversary again. Please come and visit us again soon. kind regards George Koumendakos General Manager More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What a great place to stay. Great hotel even better service from wonderful people. A warm welcome and goodbye with an even better stay.Only 2 nights that we wish was 22. Everything was marvelous, We can't wait to return.

Was this review helpful? Yes 1
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear swishjohn, Thank you for your review and we look forward to welcoming you for 22 nights next time ;-) warm regards George Koumendakos General Manager More 

Busselton, Australia
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is magnificent plus all the staff are absolutely first class. We received such a warm friendly welcome even at 6am in the morning having just arrived from Perth. Location is convenient with close proximity to the airport. Unfortunately we stayed during Ramadan which detracted a little especially in the food area. The breakfast was tremendous catering for all... More 

Was this review helpful? Yes
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Frank3640, I just wanted to thank you for your review and am so glad you enjoyed the service at the hotel. One traveller tip would be to make use of the metro stations either side of the hotel, which our concierge department could assist with next time. Thank you for your delightful feedback and we look forward to seeing... More 

Bengaluru (Bangalore), India
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed for 6 nights on business. They accepted my request for upgrades, etc. without extra charge. The hotel has a spa area and swimming pool on 4th floor which are well services and guest friendly. The breakfast is nothing exceptional - apart from inclusion of 1-2 indian veg dishes which were very welcoming. Hope that your service will continue... More 

Was this review helpful? Yes
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear securebm, Thank you for your review of our hotel and I'm glad you enjoyed your experience. Regarding the breakfast offering we like to receive feedback on how we can do things differently. For future we would be more than happy to assist you with extra vegetarian options, as we have a myriad of vegetarian chefs on hand to assist... More 

Dubai, United Arab Emirates
Level Contributor
67 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the Iftar 2 times there and I do like because so quite and many choices of food . They have live station, Arabic and Aidan food which can suit deferent guests during Ramadan . The chief and service there was good and I would to thanks them all .

Was this review helpful? Yes
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear AbdullahK, We are so glad you liked our Iftar, and be sure to come back next year when Iftar will be served in Spice Island now that it's renovated. kind regards George Koumendakos General Manager More 

Caloundra
Level Contributor
177 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Crown Plaza is conveniently placed a few hundred metres from the Metro which will get you anywhere you want in Dubai. The Hotel itself is pleasant enough with good sized rooms and pleasant bathrooms. The only negative was the need to get out of the lift to get an escalator to the ground floor - no direct access. The... More 

Was this review helpful? Yes
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear TravellingSandy4, Thank you for your great review of our hotel and I'm glad you enjoyed your stay. I really appreciate your comments about the flight path. Yes we are right below, however the hotel is designed with such noise insulation it is not a disturbance to our guests Hoping to see you again soon. kind regards George Koumendakos General... More 

Melbourne,Australia
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Due to the enormous variety of hotels in Dubai, spread across different unfamiliar , I locations, I decided to try the Crowne Plaza due to its relatively reasonable rates (Dubai is pretty expensive, though not on par with Paris or London) and the fact that its rooms had been refurbished. Arriving late at night (as is the case with most... More 

Was this review helpful? Yes 2
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear suitdude30, Thank you for your detailed review of our hotel. Your comments on the club lounge drew my attention and we will look into how we manage the comfort of other guests in the future, and also the replenishment of food and beverage options in the lounge. I look forward to welcoming you again in the near future. kind... More 

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