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Crowne Plaza Dubai-Deira

#68 of 509 Hotels in Dubai
Certificate of Excellence
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Salahuddin Road, Deira | Deira, Dubai 8668, United Arab Emirates
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Crowne Plaza Dubai-Deira
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Crowne Plaza Dubai-Deira
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488 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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Dubai, United Arab Emirates
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I had the Iftar 2 times there and I do like because so quite and many choices of food . They have live station, Arabic and Aidan food which can suit deferent guests during Ramadan . The chief and service there was good and I would to thanks them all .

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Caloundra
Level Contributor
161 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Crown Plaza is conveniently placed a few hundred metres from the Metro which will get you anywhere you want in Dubai. The Hotel itself is pleasant enough with good sized rooms and pleasant bathrooms. The only negative was the need to get out of the lift to get an escalator to the ground floor - no direct access. The... More 

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Melbourne,Australia
Level Contributor
58 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

Due to the enormous variety of hotels in Dubai, spread across different unfamiliar , I locations, I decided to try the Crowne Plaza due to its relatively reasonable rates (Dubai is pretty expensive, though not on par with Paris or London) and the fact that its rooms had been refurbished. Arriving late at night (as is the case with most... More 

Was this review helpful? Yes 1
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear suitdude30, Thank you for your detailed review of our hotel. Your comments on the club lounge drew my attention and we will look into how we manage the comfort of other guests in the future, and also the replenishment of food and beverage options in the lounge. I look forward to welcoming you again in the near future. kind... More 

Sunderland, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been to Dubai several times now and always try a new hotel but finish our holiday at Crowne Plaza. It's near to the airport which is great but the down side is planes fly regularly overhead but don't let this put you off as you won't even notice after the first two or three pass. It's true it... More 

Was this review helpful? Yes 1
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Kat1Tyne_Wear, What a lovely review of our hotel. I'll let Ian and Stella know that you enjoyed their service, and we look forward to seeing you again on your next visit. kind regards George Koumendakos General Manager More 

Fort Lauderdale, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although that it is true that this hotel is NOT in the best area of town, the hotel staff, the facility in general, the restaurants and especially my room was just perfect. Me being a person who works in the industry for a competitor I was very satisfied. When on holiday one must relax and not let the "little" things... More 

Was this review helpful? Yes 2
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Joel0000111, As a fellow industry member we can't receive any higher accolades than what you have given. Thank you so much for your review and I really do hope to see you again in Dubai soon. Crowne Plaza Dubai - Deira is your home away from home. kind regards George Koumendakos General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I had terrible time while staying at crown plaza Deira hotel in executive suite from 3 to 12 June 2015 1- all bathroom sink not working 2- no telephone at living room, only in bedroom and bathroom 3- no weight scale 4- I had witnessed price increment and changing room menu beverage price 25% up within my stay, 5- mr... More 

Was this review helpful? Yes 2
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Faisal A, Thank you for your detailed review of our hotel and I'm sorry that you didn't enjoy your time. In regards to the prices, we did in fact change the menus during your stay as part of our new brand standards for Crowne Plaza Hotels and Resorts, and there was a discrepancy in the billing, which was sorted... More 

Kuwait City, Kuwait
Level Contributor
10 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall this is a good hotel fairly priced although not in the best part of Dubai. Make sure you take a club room as the lounge is very good and the staff are exceptional. Only downside was getting charged 28 Dhs roughly £6 for a small bottle of water that was in the room especially as there was complimentary water... More 

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DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Craig H, I'm really thankful that you took the time to write a review. In regards to your stay, I'm gauging that this one, and all previous one's were good except for the price of water in the room. I would appreciate the opportunity to speak with you offline about this, and if you would do me that courtesy... More 

mumbai
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

great staff at reception especially norian He stands out well with his English & Hospitality lobby manager didn't bother to call as requested at Front office. Breakfast was outstanding as well as house keeping. Concierge disappointed Over all great stay once should stay.

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DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear cookiemumbai, I just wanted to thank you for your review of our hotel. Despite the 5 star rating you have given us, I do feel that can improve on a couple of areas given some of your comments. If you could please drop a more in-depth brief over to me, it will help us get things better in the... More 

Other
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is my second review about this hotel as I keep on coming back as I love it. I usually come here on business but because I love the hotel, I decided to bring my family on vacation with me here. We received great help from Stella who is truly amazing. Everyone is so nice here and my kids loved... More 

Was this review helpful? Yes
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear shusseini, It was great to have you and your family with us and I hope that we can see you all again soon. Thank you for your very complimentary review of our hotel. I will let Stella know that you appreciated the efforts of her and her team. kind regards George Koumendakos General Manager More 

Johannesburg, South Africa
Level Contributor
189 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a few nights on business in Dubai. From the time your luggage is offloaded you can see the excellent levels of service this hotel has to offer. I mailed a couple of days earlier to the manager advising him of all my associates check in / check out times. The manager Mr Mohammed Abdel Ghani runs a... More 

Was this review helpful? Yes
DXBCPManagement, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear AzTee, What a great and positive review of your experience at the Crowne Plaza Dubai - Deira. I will make sure our Reservations Manager - Mohamed know's that he hit the mark with the level of attention and service he provided you. Please come back soon. kind regards George Koumendakos General Manager More 

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