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JW Marriott Hotel Dubai

#91 of 527 Hotels in Dubai
Certificate of Excellence
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Abu Baker Al Siddique Road, Deira | next to Hamarain Shopping Center, Dubai 16590, United Arab Emirates
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1 room 1 adult
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763 Reviews from our TripAdvisor Community

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Tehran, Iran
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

I just stayed in Dubai for 5 nights for a business tripe , I can never forget the enchanting memories of the night I had passed in this hotel , the food court which is designed like a jungle seems incredible , it worth visiting .

Helpful?
Thank Yasaman k
Boston, Massachusetts
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I stayed at this hotel for a business trip. It was convenient to the airport and a short ride to the Exhibition Center. The rooms definitely need to be renovated to be up to JW standards. Service was average. The Executive Lounge has a good selection of food but the service was not great compared to other Marriott lounges.

Helpful?
Thank Meredith H
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Guest, Thank you for taking your time to share your experience at JW Marriott Hotel Dubai. Our main mission is to provide high standard service and we would like to appologize for not meeting your expectations during your stay. Your comments have been shared with the concerned departments in order to be improved. We are looking forward to seeing... More 

Cumbernauld, United Kingdom
Level Contributor
742 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 519 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We returned to this hotel as we enjoyed it so much, we stayed again. This time, IT WAS EVEN BETTER. Great sized room, very quiet and had everything you needed like a walk in shower, seperate other bathroom facilities and a huge comfortable bed. For those wity Executive Lounge access, the offerings and service is amazing. In the older part... More 

Helpful?
2 Thank Keith J
Cardiff, United Kingdom
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been staying at this hotel for a number of years and, being a frequent traveller, consider this my must-stay place in Dubai. I certainly prefer this place to the Marriott Marquis which I find cavernous and unwelcoming. I have a personal policy that if I find a place, I stick with it as I consider familiarity an important... More 

Helpful?
Thank Mostynboy
Surrey,England
Level Contributor
78 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is clean, bright and spacious. The staff are really friendly and I enjoyed the location in Deira near to a couple of arabic malls. I arrived at 6.30 am and officially check in was at 15.00. The staff quickly found me a lovely room and let me check in straight away with no extra charge. Hotel is 2... More 

Helpful?
2 Thank bluevcone
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is not my first time to visit to JW Marriott. Just wanted to mention small thing. Was so excellent every time I went to any restaurant or bar . Some how really disappointed for the bell boy. Were asking for the valet parking man and said could we wait inside till we get our car and he was so... More 

Helpful?
Thank Phyu P
Sydney, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

Nice Hotel, nice food but rude staff especially in Mays El-reem restaurant. on my first night, I went to have dinner on this Lebanese place and when asked for the menu, they told me sorry we don't have one and if you like to sit, the minimum charge is AED150. not sure what is the minimum charge is for and... More 

Helpful?
Thank Wagdy Z
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Mr. Wagdy, Thank you for taking the time and leaving your comments on tripadvisor. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that... More 

Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Dear All, It was a good experience when we visited JW Marriott Hotel Dubai during our last holidays.The staffs at hotel are very humble and warm to receive the guest and giving proper guiding etc. Especially Mr.Krishna who is an attendant was excellent and good human being.He guided us in a way that we never faced any problems and felt... More 

Helpful?
3 Thank manoharan4g
2 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

Hotel is superb n full of varieties but the the staff full of arrogance specially on reception they don't know hospitality n courtesy that's what the profession is she suddenly scream on my group as we had conference there ........this shows that they don't like indians or this hotel doesn't want indian guest Never recommend this hotel for indians Anuj... More 

Helpful?
Thank sham1981dubai
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Guest , Thank you for taking the time to share your recent experience at the JW Marriott Hotel Dubai . One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention.I am... More 

Dublin, Ireland
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been visiting Dubai for business over the last three months and always stay at the JW Marriott. From the very moment you arrive and throughout your stay you are made feel very welcome by all the staff. The rooms are spacious and very comfortable, you can have a room overlooking the interior courtyard with large dome, or a... More 

Helpful?
Thank seanstravelman
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for your time and leaving such a detailed report on tripadvisor - I delighted that you enjoyed your visits over the last three months and we are looking forward welcoming you back. Yours truly, Matthias Widor, Director of Operations More 

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