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JW Marriott Hotel Dubai

#104 of 502 Hotels in Dubai
Certificate of Excellence
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Abu Baker Al Siddique Road | Adjacent to the Hamarain Shopping Center, Dubai 16590, United Arab Emirates
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JW Marriott Hotel Dubai
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JW Marriott Hotel Dubai
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581 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Dear management, I'm so happy to stay in ur hotel, as all ur staffs r so professional, helpful n so friendly esp ur house keeping dpt Ms Kalayar & 🏪 srcv dpt Mr Omar & desert jeep driver Mr Russia. (No Osmar pic) I kept ask'g 'em questions n ask'g 'em to help n they were so patience to solve... More 

Was this review helpful? Yes
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Happy G, Thank you very much for staying at the JW Marriott Dubai and sharing your experiences on TripAdvisor. I am pleased to read that you enjoyed your stay and will gladly pass on your positive comments to our team, especially to Ms Kalayar and Mr Omar. Looking forward welcoming you back on your next trip to Dubai Yours... More 

Melbourne, Australia
Top Contributor
70 reviews 70 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A superb hotel that knows how to treat their guests very well. The room was beautifully presented and extremely clean. The restaurant choices are extensive from German, Steak, Italian & Asian to the Market Place where an extensive buffet menu is available. The hotel is extremely well located if you have an early morning flight being just a short 15minutes... More 

Was this review helpful? Yes
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Valued Guest, I would like to personally acknowledge and thank you for sharing with us your experience at the JW Marriott Dubai on TripAdvisor. I am very happy to hear that you "felt like royalty" and that we were able to exceed your expectations. In addition, I am glad to know that you enjoyed our various great Foof &... More 

Dallas, Texas
Top Contributor
72 reviews 72 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a typical Marriott hotel. Suitable for business or leisure. It is close to the airport. This is a relatively older hotel - room are very clean and nice but rooms are starting to show a little age in my opinion. Overall, it is a clean hotel with good staff.

Was this review helpful? Yes 1
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear SN, We appreciate you staying with us and sharing your experience on TripAdvisor. On behalf of my entire team, I would like to thank you for the complimenting words about the cleanliness of our room and look forward welcoming you again in the near future. Yours truly, Matthias Widor, Director of Operations More 

Amsterdam, The Netherlands
Top Contributor
121 reviews 121 reviews
55 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel located close to the airport and metro station is close offering connection everywhere. Hotel is what you may expect from a JW so good. What always surprises me is that these hotel look all the same and there is nothing better of worse than other brands. They are all equal. Some downsides. The breakfast is costing 30 euro... More 

Was this review helpful? Yes
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for your highly complimentary review. We're glad you enjoyed your stay and look forward to welcoming you back in the near future. Yours truly, Matthias Widor, Director of Operations More 

Marietta, GA
Senior Contributor
34 reviews 34 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is a generally nice JW Marriott that is very close to the airport - the lobby was inundated by flight crews on the night I arrived. It very much has that "airport hotel" feeling - nothing particularly imaginative, and feels more like a Marriott than a JW Marriott in terms of luxury. If you are looking for something special... More 

Was this review helpful? Yes
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Mr Glenn, Thank you for taking the time to review your most recent experience at our hotel and please accept my apologies for not meeting your full expectations. We know how important the whole arrival and lobby experience is and at times it might feel slighlty crowded but the convenient location nearby the airport makes this hard to control... More 

Okeechobee, Florida
Top Contributor
111 reviews 111 reviews
53 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I have well over 100 nights at this property. In the past the the service has been great to poor. This stay it was exceptional. Staff knew my name (some whom I never met which was weird). I knew it would be a good stay -- when you get a note from the GM stating "Welcome Home." WiFi is free... More 

Was this review helpful? Yes
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Radarman, On behalf of all our associates of the JW Marriott Dubai, I would like to thank you for the complimenting words you have of your most recent stay with us and would personally like to thank you for your loyalty over al these years. We are certainly proud of our award winning JWs Steakhouse, Cucina and our team... More 

Nairobi, Kenya
1 review
5 of 5 stars Reviewed 6 days ago NEW

A marvellous American hotel with Top Notch excellent service... The staff of the hotel are from 75 different Nationalities so everyone will feel at home. I loved the experience. ... Guinness book or records Tallest hotel in the World... This was a remarkable experience.

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Kabul, Afghanistan
Contributor
18 reviews 18 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for while on layover in Dubai. I've been through Dubai quite a few times and I really enjoyed this hotel. The food was really good- I had room service from the Italian restaurant and the concierge lounge was also well stocked. Breakfast there was tasty and more than satisfying. I loved the cheese board in particular! My room... More 

Was this review helpful? Yes 1
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Kahill91, Thank you for taking the time to share with us your feedback about your most recent stay on TripAdvisor. I am very pleased to hear that you enjoyed your room as well as our Food & Beverage offerings. I was dissappointed to read about your check-in experience but rest assured we will revisit our procedures to reassure full... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I'm schedule to stay 12 nights and after my first night I have been throughly impressed. The staff has been genuinely helpful especially a man by the name of Gopi who not only did his duty but really helped me get my bearings around the city with very helpful suggestions and great knowledge of Dubai and its attractions. I highly... More 

Was this review helpful? Yes 1
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Mr Sebastian, Thank you very much for staying with us and sharing your positive comments on TripAdvisor - I am pleased to read that you have been impressed by our team and hope that you enjoyed the other 11 nights with us. Hope to welcome you soon again. Yours truly Matthias Widor, Director of Operations More 

Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at this property several times over the last few years. The rooms are spacious, the restaurants are good, the service is always good. The location is convenient to the airport. However, if you're doing anything in Dubai for business, be prepared to add an hour to your round trips for any meetings. The traffic around the hotel is... More 

Was this review helpful? Yes 2
DXBAE, Manager at JW Marriott Hotel Dubai, responded to this review

Dear Mr. Imran, Thank you very much for staying with us and taking the time to post your comments on TripAdvisor. I am pleased that you like the amenities provided at JW Marriott Dubai and especially pleased that our team met your service expectations. Looking forward welcoing you back soon. Yours truly, Matthias Widor, Director of Operations More 

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