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JW Marriott Hotel Dubai

4.0 of 5 Abu Baker Al Siddique Road | Adjacent to the Hamarain Shopping Center, Dubai 16590, United Arab Emirates
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JW Marriott Hotel Dubai
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JW Marriott Hotel Dubai
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521 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

From the condescending check in receptionist, the hotel customer service team to the not interested receptionist when I checked out. My room position was a disgrace, do not have room 266 unless you want to hear load music and chairs and tables being moved around all night. I paid over £800 for three nights of no sleep with no one... More 

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Manchester, United Kingdom
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Where do I even start with this hotel? It was perfect from the second we arrived to the second that we hesitantly left. Each member of staff were so friendly and extremely helpful. The rooms are immaculate. The food is amazing. There's a lovely pool side bar and also a bar that opens in the evening which is gorgeous. I... More 

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New Jersey
Top Contributor
86 reviews 86 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a JW Marriott, so it's going to be good. Disappointed in the Hofbrauhaus and the Viennese cafe. Food didn't taste like the real thing at all. Gym is decent and pool area is nice. Rooms are big and the concierge lounge is good and has good food. There didn't seem to be a lot to do in the immediate... More 

Was this review helpful? Yes
DXBAE, General Manager at JW Marriott Hotel Dubai, responded to this review

Dear Guest, Thank you for taking the time to write your feedback in regards to your recent stay at the JW Marriott Hotel Dubai. Please accept our sincere apology as the food in Hofbrauhaus and the Viennese cafe didn't meet your expectations .We have shared your feedback with the appropriate hotel team . Upholding our commitment to provide a memorable... More 

Zurich, Switzerland
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Marriot hotel is an old hotel in Dubai, but absolutely Great & Classy! Room are comfortable and clean the service is punctual, and the choices for breakfast are amazing. The dimensions of the hotel quite impressive it takes ten minutes to go for breakfast for the room :) but it's worth of. it has also a selection of restaurant for... More 

Was this review helpful? Yes
DXBAE, General Manager at JW Marriott Hotel Dubai, responded to this review

Dear Guest, Thank you for taking the time to write your detailed feedback in regards to your recent stay at the JW Marriott Hotel Dubai. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again... More 

Bahrain
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

4-star and one of the older hotels in the area. Being a guest I was able to work out a deal that the JW MARRIOTT Marquis would not offer. Nice room. Good Executive Lounge. Everything in the restaurants is cooked to order. Dine around is good but the shrimp is over cooked. Oysters on the shell are good. No cocktaik... More 

Was this review helpful? Yes
DXBAE, General Manager at JW Marriott Hotel Dubai, responded to this review

Dear Guest, Thank you for taking the time to write your detailed feedback in regards to your recent stay at the JW Marriott Hotel Dubai. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is... More 

Lelystad, The Netherlands
2 reviews
5 of 5 stars Reviewed 1 week ago

Although normally our room would be availbale from 15.00h, after early arrival at the hotel, receptions did utmost to have the rooms ready in time. Just 1 hour after our arrival the rooms were ready, so we were able to catch some sleep before visiting all the highlights of Dubai. Although the hotel interior showing its age, staff making everything... More 

Was this review helpful? Yes
DXBAE, General Manager at JW Marriott Hotel Dubai, responded to this review

Dear Guest, Thank you for taking the time to write your feedback in regards to your recent stay at the JW Marriott Hotel Dubai. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to... More 

Folsom, California
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I needed to have a JW Marriott experience and this property fell short. I am generally a very positive reviewer but a few things about this hotel just ran counter to what I expected. It is a tired property. In the area where the rooms are, there are planter boxes that are empty of plants and replaced with redwood bark.... More 

Was this review helpful? Yes 1
DXBAE, General Manager at JW Marriott Hotel Dubai, responded to this review

Dear Jason M, Thank you for taking the time to write your detailed feedback in regards to your recent stay at the JW Marriott Hotel Dubai. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology as our beds and... More 

Abu Dhabi
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Although this hotel is not new (over 15 years old), the cleanness and tidiness of its rooms will make you think that it is a new one. The restaurants have a wide variety of mouth watering options that are fairly reasonable in Dubai's standards. The rooms are huge and are very well laid out with space for everything. The staff... More 

Was this review helpful? Yes
DXBAE, General Manager at JW Marriott Hotel Dubai, responded to this review

Dear Mr Nabil, Thank you so much for choosing JW Marriott Dubai and taking the time to write a great review. I am delighted that you enjoyed your stay and our restaurants. We really appreciate your compliments, especially recognizing our wonderful team and amenities. We look forward to welcoming you back soon. Please feel free to contact us for your... More 

sandy utah
Top Contributor
111 reviews 111 reviews
19 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

For Dubai this is an amazing price and a beautiful property. The room was well appointed and well insulated, we heard nothing. The food was good but expensive. We were close to everything that we needed.

Was this review helpful? Yes 3
DXBAE, General Manager at JW Marriott Hotel Dubai, responded to this review

Dear Lisa W, Thank you for staying at the JW Marriott Dubai, we truly appreciate your review of our hotel. It was indeed our pleasure to have you with us during your trip and we are glad that you had a comfortable stay. In matters of the pricing, our restaurants are in line with similar hotels in the area and... More 

Aylesbury, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was the lead organiser of a party of 9 staff from a UK University. We were hosting our 2nd graduation ceremony at the JW Marriott in Dubai and myself and my partner had taken some leave to visit Dubai so our stay was a total of 8 nights. We host 3 overseas ceremonies a year and I am fortunate... More 

Was this review helpful? Yes 1
DXBAE, General Manager at JW Marriott Hotel Dubai, responded to this review

Dear UKC83, Thank you for staying at the JW Marriott Dubai and taking the time to share your very detailed review. We appreciate you chose us for your graduation ceremony and are very glad that you had a comfortable stay here. Your great compliments put conviction into our team that we are on the right track and encourage us to... More 

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Additional Information about JW Marriott Hotel Dubai

Address: Abu Baker Al Siddique Road | Adjacent to the Hamarain Shopping Center, Dubai 16590, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — JW Marriott Hotel Dubai 4*
Number of rooms: 351
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Also Known As:
Marriott Hotel Dubai
Marriott Dubai
Dubai Marriott
Hotel Style:
#97 Family Hotel in Dubai
#98 Business Hotel in Dubai
#99 Romantic Hotel in Dubai
#110 Luxury Hotel in Dubai

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