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All 479 Dubai hotels

Novotel World Trade Centre Dubai

4.0 of 5 Hotel   |   Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates
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Ranked #218 of 479 Hotels in Dubai
A recent review
3 of 5 stars reviewed 2 days ago
Hatolim Paris, France
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704 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Paris, France
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The good news is that they say they are renovating it. This hotel is the most convenient hotel when exhibiting at an event at the WTC in Dubai which is huge. Connected to the WTC, it has good facilities, decent restaurant and a fun bar to relax after those brutal show hours. The problem are the rooms - they are... More

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Zurich, Switzerland
Top Contributor
63 reviews 63 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Very average. I can describe myself as a good Novotel's client, always using their facilities when I am travelling. Went I went the first time to Dubai, I chose also to go to Novotel. The plus are: - close to Convention Centre and DIFC - the usual Novotel standing - the nice fitness room and pool (but the last was... More

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Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More

Singapore
Top Contributor
101 reviews 101 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

If you come here expecting the glitz and glamour of Dubai, prepare for a disappointment. This is not 7 star. The hotel, and the rooms in particular, are relatively modest for this part of the world, and in truth are a little tired. This was compounded on my recent stay by the pool being closed and renovations going on... BUT... More

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Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More

Scottsdale, Arizona
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed here for 6 nights since we were showing at the "Hotel Show". Very convenient since it's just a 5 minute walk. We had breakfast at the Coffee shop, which was all we needed. Staff very friendly and accommodating. Hotel room/hallway could use an update. Mattress was firm to us so we asked for a mattress pad and they... More

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Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of the areas requiring their attention. We look... More

1 review
5 of 5 stars Reviewed 1 week ago NEW

Receptionist-Awesome Room service-Awesome Food-More than awesome Cleanliness-Wow nice one Swimming pool-Awesome Convenience-Great Efficiency-Keep up the good job Anything else-Awesome, keep the good job going. Something went wrong-I missed one breakfast coz the bed was so comfortable.

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More

Riyadh, Saudi Arabia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked a triple room for our 2 night stay and upon check in we were surprised as the receptionist upgraded us to the Executive room. The room was large and had an awesome view of the Dubai Skyline and we got the room on the highest floor as requested. Very near to the Dubai's main attractions and the metro... More

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More

Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Checkin was very efficient and our second floor room was roomy but with no views to speak of. Breakfast was good with a wide range of choices available. We used room service for dinner and that was also good food and prompt service. There was some confusion about our use of the mini bar, but it was all sorted out... More

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More

Harrow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel is 5 min walk from Exhibition centre, very clean and nice, staff was very helpful and always willing to help. Breakfast was really good with variety of choices, would highly recommend for business travellers.

Was this review helpful? Yes 2
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More

Roeselare, Belgium
Contributor
11 reviews 11 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for some nights as an exhibitor of a trade fair in the WTC Dubai. The hotel was a little bit more expensive than the Ibis hotel, but nothing compared to the 'extras' you have at Novotel. I believe that I could not have found a better price - quality. Nice pool, very nice, clean and 'shiny' hotel.... More

Was this review helpful? Yes 1
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More

Odiham, United Kingdom
Top Contributor
69 reviews 69 reviews
52 hotel reviews
72 helpful votes 72 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed at this page about 8 times. This was the worst stay so far. Reception was appalling. Their skills and experience is poor. It took 20 minds to check in and there was no wait. The standard of English was poor. I asked for a room not over the blue bar. No understanding which ones were over the bar... More

Was this review helpful? Yes 1
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. On behalf of the whole team, I would like to apologize for the inconvenience caused. I would like to assure you that we take pride in developing our Team through a dedicated Training team... More

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Additional Information about Novotel World Trade Centre Dubai

Address: Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel World Trade Centre Dubai 4*
Number of rooms: 412
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Also Known As:
Novotel World Trade Centre Dubai Hotel Dubai
Novotel Dubai
Accor World Trade Centre Dubai
Dubai Novotel
Novotel Hotel Dubai

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