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Novotel World Trade Centre Dubai

Zabeel Road 2nd | PO Box 9622, Dubai, United Arab Emirates
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Novotel World Trade Centre Dubai
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845 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
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1 review
2 of 5 stars Reviewed 1 week ago via mobile

I was staying for a weeks time on business visit, it started with the Check in I had to wait in the hotel lobby for 2 hrs just to get my room allocated and I was given a room which had issues with Internet and also TV had many issues. I had been complaining on these issues again and again... More 

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Novotel World Trade Centre Dubai! We would like to thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your... More 

Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with easy check in and out, I was offered an upgrade at check in which was very nice of the hotel's receptionist and she was very nice and friendly, The hotel was quite busy so was the breakfast buffet but I still received proper service except for my morning coffee which I didn't get on time (15 minutes... More 

Was this review helpful? Yes 1
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Novotel World Trade Centre! I would like to thank you for taking the time to share your comments concerning your stay with us. It is indeed a pleasure to hear that overall you had a pleasant stay with us despite your comments concerning F&B service in the morning. We would like to assure you that we take pride... More 

Shoalhaven, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Hotel is central to all sights, about 15 min from airport by Arabian Adventures shuttle bus. Very busy on a Friday and staff were friendly and very helpful. Stop 14 for hop on hop off bus is close by. Buffet breakfast includes gluten free foods and smooth hit chocolate

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More 

Foster, Australia
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 3 Days and were very happy with everything. Our original hotel we booked was the Ibis World Trade Centre but when we arrived there was no room available? I have no idea how this can happen when the room was prepaid. Ibis then took us to the Novotel which is just around the corner. Its just a... More 

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More 

Aarhus, Denmark
Level Contributor
70 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Average business hotel with very reasonable price level. Well working WiFi limited to two devices, rooms basic but has what you need. Breakfast offered on reduced price when prebooked. OK gym. Connected to convention centre so very convenient when attending events there.

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. Your feedback is highly appreciated and your comments have been taken on board as constructive suggestions to improve our services and offerings. We look forward to welcoming you at Novotel World Trade Centre in... More 

Gurgaon, India
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I read bad reviews. Still thought that it is Novotel. And how wrong can they be. The price is good. Mistake. Big mistake. They are slow. Response time is terrible. No one picks up the phone at the reception. Very avoidable. Please avoid. I beg you.

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Novotel World Trade Centre Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. On behalf of the Hotel Team, please accept our sincere apologies for the fact that your expectations were not met and for the inconvenience we may have caused you. We would like to assure... More 

Muscat, Oman
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

overall stay....good. try and avoid taking a room near the elevator as the door towards the room is very noisy all through the day. breakfast was great. people friendly. service is good. clean place..

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More 

Cairo, Egypt
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

After we finish our conference in Conrad we move to Novotel being reasonable price, but we are surprising from everything , starting from the friendly helpful staff although they are busy but give everyone a time to discuss all details ,the location is great for business as it is a part from the world trade center and also for leisure... More 

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your positive comments regarding your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of their contribution in meeting your expectations. Positive... More 

Mahe Island, Seychelles
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Considering they still had rooms on the day and almost the same price as their lower sister hotel the Ibis - It was a natural choice. Location cannot be better if attending the ICC. About 5 minutes walk to nearest metro. Breakfast was very good. Rooms are not to bad. The Blue Bar is super, live music played great atmosphere.... More 

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of the areas requiring their attention. We look... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Near the trade center it was a nice stay in this hotel.the quality of service was good and room equipment was enough and helpful.the bad point was the repairing and reconstruction process of some prats of hotel which limited some of their services.The breakfast was enough various and good.

Was this review helpful? Yes
Novotel-Ibis-WTC, General Manager at Novotel World Trade Centre Dubai, responded to this review

Greetings from Dubai! I would like to thank you for taking the time to share your comments concerning your stay with us. We very much appreciate your constructive feedback following your recent stay at Novotel Dubai World Trade Centre. I have shared your comments with the Team, so that they are aware of the areas requiring their attention. We look... More 

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