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Holiday Inn Downtown Dubai

4.0 of 5 Al Rigga rd, Dubai 29499, United Arab Emirates
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Holiday Inn Downtown Dubai
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Holiday Inn Downtown Dubai
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232 reviews from our community

Traveler rating
    50
    58
    64
    34
    26
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26
46
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66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (232)
  • Mar-May only
    (74)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (55)
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Jasper, Canada
1 review
5 of 5 stars Reviewed yesterday NEW

Just three at the Holiday inn downtown Dubai and it certainly lives up to its rating. The place is only 10 minutes from the airport . Very friendly and helpful staff at Reception and amazing rooms and service. The food is excellent with all tastes catered for and we had every meal outside -Great heated pool and plenty of sun-beds... More 

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Lahore, Pakistan
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Metro train round the corner must save cash travel by metro, shopping at stone throw distance, food Al Safadi resturant , huge Juice corner for fruit lovers , city tours coordinate with your hotel officials hotel location great

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, We look forward to welcoming you back at your second home the Holiday Inn... More 

Kochi (Cochin), India
Contributor
15 reviews 15 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for 5 Nights and 4 Days. This hotel is walkable distance from Al Rigga metro Station. Breakfast is good. Only Continental breakfast. Vegetarian stay away you have very minimal options. Rooms are pretty good and very well Maintained. The front office was quite cordial. They made a quick check in every thing was perfect. Rooms service also... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your comments. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, the items you have mentioned regarding check-out will be taken care of it, We look... More 

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I have just stayed at the hotel for three nights. Originally I was only due to stay two but I arrived early and they found me a room despite it being 4am. The room the first night was on the third floor as they had no executive rooms but I was moved the following day to the executive floor. The... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, Your feedback is very important to us, and it will be shared with the... More 

Bucharest, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We actually spent our honeymoon in this hotel. Although not centrally located and with no beach view, we managed to reach the free beach from Burj Al Arab almost each day. We took first the metro to Mall of the Emirates and from there we went with one of the free busses to the Jumeirah hotel. Next to the resort,... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, Your feedback is very important to us, and it will be shared with the... More 

Durban, South Africa
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this property in July. Even though I had a bad experience, I was promised a better stay the next time around. As a frequent IHG traveler, I decided to try the hotel again with an upgraded room. At check-in, the lady was friendly and the manager came to confirm the executive room would be a treat. However... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the room Cleanliness, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly. Once... More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel having 3 clubs and from 9pm to 3PM its noisy. rooms are ok not soundproof. need renovation completely! Area is not good for families, breakfast was just Ok. Over all its Ok but not a 4 star hotel if you compare with the services.

Was this review helpful? Yes 1
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition we are in process to make renovation in the hotel so we value your feedback Please be assured that we treat this matter seriously... More 

Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Good location for metro and central Deira area, reasonable breakfast and staff friendly. However, definitely not a four star property and never worth the price per night. Great location for the airport. Given the choice I would not stay at this hotel, plent of better hotels nearby at similar cost.

Was this review helpful? Yes
Rafiek A, Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. the items you have mentioned, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly, Once again, we appreciate you... More 

Manchester, United Kingdom
Top Contributor
50 reviews 50 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here three nights on a stop-over en route to Australia. Staff were all friendly and helpful. Rooms were clean, quiet and comfortable. Only took breakfast in the hotel, which provided a good choice of both hot and cold fare.Breakfast staff were efficient and pleasant. Hotel is a five minute walk from the subway - which is a great way... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, Your feedback is very important to us, and it will be shared with the... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I was surprised that such hotel been given 4 star the facts should be given 3 Only . Dust was all over the place on the room above the tables the alarm clock the bed head board . The nose was vary loud that I could not sleep well until 9 on the morning the house keeping keeps nocking the... More 

Was this review helpful? Yes 1
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. the items you have mentioned, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly, Once again, we appreciate you... More 

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Additional Information about Holiday Inn Downtown Dubai

Address: Al Rigga rd, Dubai 29499, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Downtown Dubai 4*
Number of rooms: 139
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Also Known As:
Holiday Inn Downtown Dubai Hotel Dubai
Holiday Inn Dubai
Dubai Holiday Inn
Hotel Style:
#204 Luxury Hotel in Dubai

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