We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 471 Dubai hotels

Holiday Inn Downtown Dubai

4.0 of 5 Hotel   |   Al Rigga rd, Dubai 29499, United Arab Emirates
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Holiday Inn Downtown Dubai to your Saves list
Holiday Inn Downtown Dubai
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
Expedia.com Booking.com Travelocity
and 6 more sites!
54%
Ranked #206 of 471 hotels in Dubai
A recent review
Write a Review

195 people have reviewed this hotel

Traveler rating
    48
    47
    55
    26
    19
See reviews for
22
39
33
56
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
London, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

This hotel should be demolished and rebuild it is old worn out and very dirty The area was very run down I was on I organised tour so please make sure you are not staying here before traveling This was only hotel that you had to pay for wifi even in lobby area

Was this review helpful? Yes
Hellertown, PA
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

I booked this hotel and arrived on 4/18. I kept telling the taxi driver he had the wrong place b/c of the location. It's literally in the middle of the ghetto. I paid the higher rate for the "executive" floor and, it was far from executive. The entire place is outdated, and honestly, should be demolished. The room was very... More

Was this review helpful? Yes
Doha
Top Contributor
53 reviews 53 reviews
52 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 1 week ago

The hotel is located in very crowded and old part of Dubai. the parking is very small and it is difficult to find a spot specially in the night. Although I arrived too late (around 2:30am) I have been told that the room was not ready, what I think is that they thought I'm not coming so they gave my... More

Was this review helpful? Yes
Saad E, General Manager at Holiday Inn Downtown Dubai, responded to this review

Dear khalid606, Thank you very much for taking the time to write about your comments. We are so sorry to hear you had a less pleasant stay with us. Please accept my sincere apology for not receiving the proper arrival experience . Again we regret that this impacted your experience at our hotel and hope to offer you a more... More

Los Angeles, California
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
182 helpful votes 182 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is getting pretty outdated and in need of a total renovation. Bathroom especially needs renovation, signs of past repairs everywhere. Paint peeling in bathroom off the tiles. Refrigerator didn't work, asked several times but no one came to fix or replace it, and I had drinks and food I wanted to keep cool. However, the room was quiet, cold... More

Was this review helpful? Yes
Saad E, General Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Dharma_Punk, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with the lounge service or any of our services during your stay. Please be assured that we treat this matter seriously and actions will be taken by the team accordingly. We take the confidence our guests place in us very seriously and... More

TyneandWear
Top Contributor
100 reviews 100 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is conveniently situated for the airport which is why we chose it. We only stayed for one (very short!) night before an early flight, and that was ok. The hotel generally is in need of a refurbishment, the rooms were clean but a bit dingy. The roof-top pool was small & not very inviting - but the pool... More

Was this review helpful? Yes
Saad E, General Manager at Holiday Inn Downtown Dubai, responded to this review

Dear SteveandHazel52 , Thank you so much for your review of our hotel. I am pleased to hear you was satisfied about your stay with us and that you feel you received a great service from the hotel team and specially from the swimming pool attendant. Once again thank you for taking the time tom write about your comments and... More

2 reviews
3 of 5 stars Reviewed 3 weeks ago

Staff is very helpful and friendly... Ram is very quick in services and housekeeping . Cleanliness is good but there is a Wierd fresher is used by hotel which gives you Wierd smell in lobby. Other than that room service is quick and location of hotel is good because you have good chain restaurants 2 mins walk. Al Riga metro... More

Was this review helpful? Yes
Saad E, General Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Rohan2 Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Downtown Dubai-nothing pleases more than to have such a loyal guest like you. Your feedback is very important to us, and it will be shared with the entire staff so we can keep focusing... More

Melbourne, Victoria, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

I'm gunna call this hotel... interesting. The walls are very thin and for some reason there were parties going on in the rooms next door every night. Not just one, the room to the left, the room to the right and the room above! Not just our room, but it was the same in with our friends room as well.... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Michael J, Thank you for taking the time to write us a review regarding your recent stay. It is regrettable that this visit was not 100% satisfactory most especially with the noise levels experienced. I have taken note of the points you have raised and this shall be addressed with management to consider for improvements to ensure complete guest... More

Kuwait City, Kuwait
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 4, 2014

The most amazing thing happened to me was to be an IHG member. In line with that I received a two days extraordinary pampering from Holiday Inn-Downtown Dubai especially when I met personally the GM himself Mr. Saad and Mr. Fariek. Awesome staff and awesome service. I couldn’t think of anything but to come back from my stay and experience... More

Was this review helpful? Yes 3
Saad E, General Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Liza P ' Thank you very much for taking the time to write to us to let us know about your recent stay at the Holiday Inn Downtown Dubai-nothing pleases more than to have such a loyal guest like you. Your feedback is very important to us, and it will be shared with the entire staff so we can... More

Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 1, 2014

General staff are really nice but the ownership and management of this hotel really lets these hard working people down. I stayed here for 4 days out of a 7 day business trip. Although clean, the hotel did not have good amenities inside or in the surrounding areas. But more problematic was the two nightclubs in the hotel which made... More

Was this review helpful? Yes 1
Saad E, General Manager at Holiday Inn Downtown Dubai, responded to this review

Dear extrahotsoylatte , First of all, I am greatly appreciating your feedback and comments about our property. It is pleasant to know that you enjoyed the sleeping condition but I deeply apologize for any inconvenience you experienced because of noise during your stay. Please be assured that we treat this matter seriously and actions will be taken by me and... More

Contributor
14 reviews 14 reviews
3 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 15, 2014

I spent one night in this hotel and was not amazed nor dissatisfied with the standard. It was an ok hotel with friendly staff and the room was ok clean. The discotheque was a bit loud and I had trouble sleeping. In the morning I was woken by a loud conversation from the next door room, so I guess the... More

Was this review helpful? Yes
Saad E, General Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Lindhoj, Thank you for your comments regarding your experience during your recent stay. I greatly appreciate you taking the time to bring this matter to my attention and apologize for any inconvenience you may have experienced during your stay. We appreciate the candid feedback we receive and welcome any opportunity to improve our service. Once again, we appreciate you... More

Been to Holiday Inn Downtown Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Downtown Dubai

Also Known As:
Holiday Inn Downtown Dubai Hotel
Holiday Inn Downtown Dubai Hotel Dubai
Holiday Inn Dubai
Dubai Holiday Inn
Address: Al Rigga rd, Dubai 29499, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#155 Luxury Hotel in Dubai
#206 Spa Hotel in Dubai
#206 Top resorts Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Downtown Dubai 4*
Official Description (provided by the hotel):
Holiday Inn Downtown Dubai has an excellent location only 10 minutes drive from Dubai International Airport and Dubai International Convention / Exhibition Centre on Sheikh Zayed Road. Also, it is within close proximity from the Dubai Creek , Dubai Museum, the famed Gold & Spice Souks as well as the modern shopping mall, City Centre. The four star hotel is ideal for both business and leisure guests featuring 139 newly renovated rooms equipped with high-speed internet access and 32 LCD TV. Other facilities include an outdoor rooftop swimming pool, gym, sauna and steam room. The Bistro restaurant, lounge and bar offer tempting dishes from around the world including themed nights and the famous Holiday Inn Breakfast. 24 hour room service is also available. For business meetings, the hotel has two meeting rooms with natural daylight that can accommodate up to 80 people. Executive room rates include complimentary high-speed internet access in the rooms, and breakfast. Other famous attractions in Dubai include the Burj Al Arab, Mall of the Emirates, Ski Dubai, and Wild Wadi which are all within a 30 minute drive. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Agoda, Orbitz, Priceline, Venere, Hotels.com and Otel so you can book your Holiday Inn Downtown Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Downtown Dubai, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.