We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Downtown Dubai

Hotel website
Hotel deals
Al Rigga rd, Dubai 29499, United Arab Emirates
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Downtown Dubai
Professional photos View all
Browse nearby
Holiday Inn Downtown Dubai
Write a Review

279 reviews from our community

Traveler rating
    61
    73
    73
    40
    32
See reviews for
35
56
40
78
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (86)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (90)
All months
Alabaster, Alabama
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, spacious room in the heart of the Deira section of Dubai. Walking distance from many shops, restaurants and the metro station. Staff was very attentive and sincere. Rooms are not the quietest and many other guests are booked there to party. There are three nightclubs on the premises so rooms nearby those may be prone to music, foot traffic.... More 

Was this review helpful? Yes 2
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

Taufkirchen, Germany
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
37 helpful votes 37 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Located in narrow but busy side street of Rigga. Metro station (red line) Al Rigga is only 3 min per feet. Built in the 90’s and in my perception kept the standard of that time. Room was OK sized and equipped according to the standard. Window cannot be opened and quite small, making the room reasonably dark. For most of... More 

Was this review helpful? Yes 2
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition & cleanliness we are in process to make renovation in the hotel to fix soundproof so we value your feedback Please be assured that... More 

jakarta
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Choosing this hotel because it's a holiday Inn, but... It's a worst holiday Inn I ever had, small room, smelly, crack in a bathtub, even clock in a room setting is late for 3 hours, this hotel need a serious renovation but despite of that, the location are okay, near centre, the staff are very friendly and helpful I was... More 

Was this review helpful? Yes 2
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the room smelly , so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly.... More 

Kathmandu, Nepal
Top Contributor
50 reviews 50 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is a mess. The rooms were small and the whole hotel had a strange smell. The entire place had these air fresheners to try and mask the smell of the place, but the mix of chemical air freshener and stench is even worse. Also the 'pool' is not worthy of its name. It was cracked, ice cold, full... More 

Was this review helpful? Yes 6
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel smell & Pool condition, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the... More 

Linz, Austria
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

everybody was very friendly, good location, room was always clean, got enogh free water and tea every day, calm in the upper floor, late check-out wasn't a problem, hotel shuttle brought us to the airport, furniture is quite old and used, close to the airport and metro

Was this review helpful? Yes 3
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel furniture condition, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly.... More 

London, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Staff service was amazing, including Pankaj, Prakash, Ihab Khalf, Tapesh, Joy. Great service from them. I know all these reviews complain about noise, when you are out all day and come to the hotel to sleep and rest, trust me, you wont even hear it over the tiredness. If you are particularly picky, do what you like. I would recommend... More 

Was this review helpful? Yes 3
dublin
Senior Contributor
32 reviews 32 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed March 12, 2015

I hate writing poor reviews especially when some of the staff at the Hotel are working so hard to make a difference. My travel company booked me in here, so i arrived at 1am in the morning and was put in a room on the 4th floor, for the next 2 hours the thump thump of noise from 3 nightclubs... More 

Was this review helpful? Yes 1
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition & internet to be improved, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken... More 

Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed March 9, 2015

The Hotel is old and in need of urgent renovation.staff are friendly but need more training and i thing well understaff.room ammenities are very poor, however room attendants clean the room very well.bravo for that.Overall the hotel os near all the major shopping malls and great places to visit.

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest Thank you for your review about your recent stay at the Holiday Inn Dubai Downtown. We apologize for any inconvenience this situation may have caused you. the items you have mentioned regarding cleanliness will be taken care of it, The hotel management is carrying a discussion with the hotel owner for an urgent renovation for the hotel... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed March 9, 2015

I have stayed in many Holiday Inn's around the globe but this one was the worst ever. I was travelling with my friend who suffers from noise vibrations and I had heard that this hotel has 2 night clubs so I emailed the hotel management in advance Rafiek Mohamed to see if they would allocate a high floor away from... More 

Was this review helpful? Yes
Rafiek A, Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the Hotel management accordingly. Once again, we appreciate... More 

Kolkata (Calcutta), India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2015

Glitzy, glamorous and grandiose — Dubai is a place that doesn’t quite fit into the stereotypical Middle Eastern mound. Instead, it has established itself as a growing and contemporary world city. For the very first time, we booked a tour with Veena World to Dubai with BurjKhallifa, which was a 4 days expedition, priced at INR 60,965/- per person. After... More 

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question

101 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (65)
Viewed
Room/suite (21)
Viewed
View from room (1)
Viewed
Hotel & grounds (13)
Viewed
Bathroom (12)
Viewed
Family/play areas (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (36)
Viewed
Dining (4)
Viewed
Business center/function rooms (1)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (6)
Viewed
Bathroom (1)
Viewed
Pool/beach area (1)
Viewed
Other (17)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question