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Holiday Inn Downtown Dubai

4.0 of 5 Al Rigga rd, Dubai 29499, United Arab Emirates
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Holiday Inn Downtown Dubai
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Holiday Inn Downtown Dubai
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249 reviews from our community

Traveler rating
    51
    66
    70
    36
    26
See reviews for
29
52
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69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (249)
  • Mar-May only
    (74)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (72)
All months
1 review
4 of 5 stars Reviewed yesterday NEW

Especially Konan (Bar) and Sangam (Housekeeping) are great employees, very polite and helpful. Breakfast is Ok, but not anything special. Rooms specially the bathrooms are old and must be renovated. Front Desk staff is very gentle. The rooms in the lower floors are very noisy due to the nightclub....

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Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We chose Holiday Inn because of its location near the Metro, the River and Al Fahidi area. That is about the best thing I can say. It is a tired hotel. While our room was fine, spacious and comfortable bed and bathroom the location around the hotel is unappealing and the service is lacklustre. We were due to arrive very... More 

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Mumbai (Bombay), India
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed from 16/01/2015 t0 22/01/2015 in room no 523 and 524 with family.Must say all the hotel staff were courteouswell behaved and to serve you at a moments notice.I must mention few names of the staff,viz Mr.Pankaj ,Mr.Raj were so courteous that it is a privelege of HOLIDAY INN to have staff like the above mentioned,some staff names i am... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, Your feedback is very important to us, and it will be shared with the... More 

Inverness, United Kingdom
Top Contributor
119 reviews 119 reviews
30 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 1 week ago

Comfy bed, excellent air con, friendly staff, hard working cleaners, good sized rooms. Old fashioned, thin walls, small swimming pool, covered, nowhere to sun bathe - huge disappointment! Breakfast-not great. Was on 6th floor could still hear the beat from nightclub. Close to metro. Think there are much better hotels, with much better facilities out there. Probably wouldn't stay here... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your comments. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, the items you have mentioned regarding Breakfast will be taken care of it, By hotel... More 

Moscow, Russia
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there January 2015. Swimming pool at roof (R floor) is acceptable, but the area around it could be organized more properly. Breakfast is quite fine. Hotel staff is quite nice. Shopping area - Al Rigga Str. is in 30 seconds distance walk. Shutle bus to Al Mamzar beach (around 20 minutes ride fom the hotel), women days at the... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your comments. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, the items you have mentioned will be taken care of it, The hotel management is... More 

Pretoria, South Africa
Top Contributor
101 reviews 101 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Cheaper than others but really old and in need of an upgrade. And not near the creek or the newer attractions of Dubai. We attended a conference. The staff members were friendly and the hotel clean. The food was average and although we ate on the roof, there was no nice view. Could really do with a total upgrade.

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your comments. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, the items you have mentioned regarding Hotel upgrade will be taken care of it, The... More 

Cairo, Egypt
Top Contributor
59 reviews 59 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

the hotel is average located near to rigga street , and 10 min. from rigga metro station where you can go wherever in dubai. the rooms are average but normal rooms is better and larger than executive one. the hotel has 2 night clubs which are very noisy till the late night, breakfast is average , there is a small... More 

Was this review helpful? Yes 1
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your comments. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, the items you have mentioned regarding noise will be taken care of it, The hotel... More 

Dusseldorf, Germany
Senior Reviewer
10 reviews 10 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed for 1 night and they gave us a smoking room, even though i reserved a non smoking one, i had to ask for a change which they did. The rooms are old and ugly, bathroom was dirty with hair in the shower. The breakfast is terrible and they wanted to charge me 135 dirham for it (2 persons),... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your comments. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, the items you have mentioned regarding breakfast & Room cleanliness will be taken care of... More 

Gladstone, Australia
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My partner and I stayed here from 31 Dec 2014 - 5 Jan 2015. The hotel is well positioned, only a short walk to the Al Rigga St. Metro and a few restaurants and shops. Immediately across the street is a small convenience store. It's easy for taxis to find, but you need to specify that you're staying in Deira... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your comments. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, the items you have mentioned regarding noise will be taken care of it, The hotel... More 

Sopot, Poland
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Best regard for fantastic stay in Dubaj.... The best person in this hotel is Anthony Joy very helpfully ... the hotel should be very happy that has very good worker like Joy... Congratulation Ewelina and Anna

Was this review helpful? Yes 1
Rafiek A, Rooms Division manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, Your feedback is very important to us, and it will be shared with the... More 

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Additional Information about Holiday Inn Downtown Dubai

Address: Al Rigga rd, Dubai 29499, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Downtown Dubai 4*
Number of rooms: 139
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Also Known As:
Holiday Inn Downtown Dubai Hotel Dubai
Holiday Inn Dubai
Dubai Holiday Inn
Hotel Style:
#202 Luxury Hotel in Dubai

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