We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Downtown Dubai

Hotel website
Hotel deals
Al Rigga rd, Dubai 29499, United Arab Emirates
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Holiday Inn Downtown Dubai
View Map
Add Photo Write a Review

292 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    63
    79
    76
    41
    33
See reviews for
38
58
43
82
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (292)
  • Mar-May only
    (92)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (67)
  • Dec-Feb only
    (90)
All months
New York
Level Contributor
100 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The best feature about the hotel is that is very near the Al Rigga metro conveniently connected major parts of Dubai City with each other. The hotel is also excellently placed in a neighborhood of many varieties of ethnic restaurants. The hotel rooms are nice, comfortable, and clean with air conditioning and wifi both being powerful in the room I... More 

Was this review helpful? Yes
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

The staff were all very friendly and helpful during my 4 night stay, always insisting on carrying my cases, even thought I had no local currency to tip them. The room and its facilities were very good, although the kettle didn't work and it did take 4 requests to get it replaced. Only had breakfast once during the stay, but... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

Lahore, Pakistan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My family and I have stayed at this hotel at least once a year ever since 2005. Unfortunately matters have been progressively deteriorating and I pointed out a few of these in my last review. Of course we get the stereotyped reply that things are in hand and the situation will improve shortly. Alas this is not so. During our... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. the items you have mentioned, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly, Once again, we appreciate you... More 

Bahrain
Level Contributor
5 reviews
2 of 5 stars Reviewed July 22, 2015

badly in need of a total renovation, room door lock loose, peeling doors, very old drawers, funny smell in the corridors. still many more to comment...plus side is the people, extremely helpful and always assisting you with a smile.

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. the items you have mentioned, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly, Once again, we appreciate you... More 

Travelers are raving about these Dubai hotels

London, United Kingdom
Level Contributor
71 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed June 15, 2015

Stayed at this hotel before, and was surprised how run down it has become. I have also emailed well in advance requesting a car to pick us up at the airport as we arrived at 2:00 . This was confirmed by email, at 120 UAE Dirhams one way. There was no car and we took a taxi at 55 UAE... More 

Was this review helpful? Yes 1
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition we are in process to make renovation in the hotel so we value your feedback Please be assured that we treat this matter seriously... More 

Abu Dhabi, United Arab Emirates
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 14, 2015

I booked the hotel even without going through the reviews as believing on IHG. But when I entered in to the hotel I felt that I made a mistake. The room right after C/in I felt that they have given me the worst room in the hotel as it looks like 2 star hotel and it was part of my... More 

Was this review helpful? Yes 1
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. the items you have mentioned, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly, Once again, we appreciate you... More 

Isfahan Province, Iran
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 27, 2015

if passenger wants to stay Deira it has good location, restaurants , Alghurair shopping mall , supermarket and of course Metro station is easy to access . staffs was great . rooms was big and clean enough for 4* normal hotel. but i suggest to reserve upper floor rooms.

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

Jabalpur, India
Level Contributor
3 reviews
4 of 5 stars Reviewed May 27, 2015

By enlarge a good hotel given the prices the hotel charges for a day.The staff was hospitable with good mannerism and makes you feel at home.They were also very helpful when any genuine guidance was required about the city.Except the hotel is located in a market place ,probably one cant expect much in Dubai city as such as it itself... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

I had the most wonderful time at the Holiday Inn near Al Rigga. The entire staff where friendly. I travel from time to time and I recommend this hotel to anyone especially as the staff make it a home from home. From Mr Joy. , Hassan, Waleed, to the chef who gave me a special India dish that I shared... More 

Was this review helpful? Yes 1
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

Brampton, Canada
Level Contributor
544 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
4 of 5 stars Reviewed May 7, 2015 via mobile

Their friendly staff more than made up for this hotels shortcomings. 1. I was given a room in the SPG floor but my room smelled like menthol I later found out from housekeeping that the room was newly painted which explains that unbearable smell.luckily they transferred me out to another room. 2. I was calling front desk and my phone... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition we are in process to make renovation in the hotel so we value your feedback Please be assured that we treat this matter seriously... More 

Questions? Get answers from hotel staff and past guests. Ask a question

166 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (68)
Viewed
View from room (1)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (15)
Viewed
Bathroom (12)
Viewed
Family/play areas (2)
Viewed
Other (16)

Management photos: Courtesy of the property manager

Viewed
All management photos (98)
Viewed
Dining (14)
Viewed
Pool/beach area (5)
Viewed
Room/suite (20)
Viewed
Business center/function rooms (3)
Viewed
Hotel & grounds (12)
Viewed
Bathroom (3)
Viewed
Other (41)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Dubai hotels
1.4 mi away
Holiday Inn Bur Dubai - Embassy District
13.1 mi away
Holiday Inn Dubai - Al Barsha
0.2 mi away
Flora Grand Hotel
Flora Grand Hotel
#87 of 514 in Dubai
4.5 of 5 stars 1,645 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Ramada Deira
Ramada Deira
#179 of 514 in Dubai
4.0 of 5 stars 391 reviews
3.7 mi away
Holiday Inn Express Dubai Jumeirah
0.3 mi away
Metropolitan Hotel Deira
Metropolitan Hotel Deira
#249 of 514 in Dubai
3.5 of 5 stars 348 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay