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Holiday Inn Downtown Dubai

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Al Rigga rd, Dubai 29499, United Arab Emirates
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Holiday Inn Downtown Dubai
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Holiday Inn Downtown Dubai
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288 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
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    (92)
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    (39)
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London, United Kingdom
Level Contributor
71 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel before, and was surprised how run down it has become. I have also emailed well in advance requesting a car to pick us up at the airport as we arrived at 2:00 . This was confirmed by email, at 120 UAE Dirhams one way. There was no car and we took a taxi at 55 UAE... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition we are in process to make renovation in the hotel so we value your feedback Please be assured that we treat this matter seriously... More 

Abu Dhabi, United Arab Emirates
2 reviews
1 of 5 stars Reviewed 3 weeks ago

I booked the hotel even without going through the reviews as believing on IHG. But when I entered in to the hotel I felt that I made a mistake. The room right after C/in I felt that they have given me the worst room in the hotel as it looks like 2 star hotel and it was part of my... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. the items you have mentioned, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly, Once again, we appreciate you... More 

Travelers are raving about these Dubai hotels

Isfahan Province, Iran
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed May 27, 2015

if passenger wants to stay Deira it has good location, restaurants , Alghurair shopping mall , supermarket and of course Metro station is easy to access . staffs was great . rooms was big and clean enough for 4* normal hotel. but i suggest to reserve upper floor rooms.

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

Jabalpur, India
Level Contributor
3 reviews
4 of 5 stars Reviewed May 27, 2015

By enlarge a good hotel given the prices the hotel charges for a day.The staff was hospitable with good mannerism and makes you feel at home.They were also very helpful when any genuine guidance was required about the city.Except the hotel is located in a market place ,probably one cant expect much in Dubai city as such as it itself... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

I had the most wonderful time at the Holiday Inn near Al Rigga. The entire staff where friendly. I travel from time to time and I recommend this hotel to anyone especially as the staff make it a home from home. From Mr Joy. , Hassan, Waleed, to the chef who gave me a special India dish that I shared... More 

Was this review helpful? Yes 1
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

Brampton, Canada
Level Contributor
523 reviews
147 hotel reviews
common_n_hotel_reviews_1bd8 386 helpful votes
4 of 5 stars Reviewed May 7, 2015 via mobile

Their friendly staff more than made up for this hotels shortcomings. 1. I was given a room in the SPG floor but my room smelled like menthol I later found out from housekeeping that the room was newly painted which explains that unbearable smell.luckily they transferred me out to another room. 2. I was calling front desk and my phone... More 

Was this review helpful? Yes
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition we are in process to make renovation in the hotel so we value your feedback Please be assured that we treat this matter seriously... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2015

I always wanted to visit Dubai because its just so beautiful, I really enjoyed every moment of this hotel. the staff we so helpful and nice and we already miss them Parkash, Joy and Raj, Were very helpful. Therefore Tapish and Pankaj were also very nice. I recommend everyone to visit This hotel as its so clean helpful staff what... More 

Was this review helpful? Yes 1
Alabaster, Alabama
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 12, 2015

Clean, spacious room in the heart of the Deira section of Dubai. Walking distance from many shops, restaurants and the metro station. Staff was very attentive and sincere. Rooms are not the quietest and many other guests are booked there to party. There are three nightclubs on the premises so rooms nearby those may be prone to music, foot traffic.... More 

Was this review helpful? Yes 4
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

Taufkirchen, Germany
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed April 12, 2015

Located in narrow but busy side street of Rigga. Metro station (red line) Al Rigga is only 3 min per feet. Built in the 90’s and in my perception kept the standard of that time. Room was OK sized and equipped according to the standard. Window cannot be opened and quite small, making the room reasonably dark. For most of... More 

Was this review helpful? Yes 4
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition & cleanliness we are in process to make renovation in the hotel to fix soundproof so we value your feedback Please be assured that... More 

jakarta
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed April 10, 2015

Choosing this hotel because it's a holiday Inn, but... It's a worst holiday Inn I ever had, small room, smelly, crack in a bathtub, even clock in a room setting is late for 3 hours, this hotel need a serious renovation but despite of that, the location are okay, near centre, the staff are very friendly and helpful I was... More 

Was this review helpful? Yes 4
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the room smelly , so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly.... More 

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