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Holiday Inn Downtown Dubai

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Al Rigga rd | 26b Street, 55; Al Muraqqabat, Dubai 29499, United Arab Emirates
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1 room 1 adult
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Holiday Inn Downtown Dubai
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329 Reviews from our TripAdvisor Community

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West Midlands, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Stopped over at the Holiday Inn for a day due to connecting flights. Hotel is conveniently located and with easy access to decent restaurants. Car parking was limited but not too much of an issue. Room service was also good. Friendly staff - wouldn't mind staying here again

Helpful?
Thank BhmTraveller01
Pune, India
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location was amazing. A minutes walk from the Rigga metro. Makes it very easy to get around town. The building is not very new, nor are the room features. But the room service was good. Restaurants and shops on Rigga street are also just a minutes walk away.

Helpful?
Thank Armaan7887
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you very much for taking the time to write about your comments. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, We look forward to welcoming you back at your second home the Holiday Inn Downtown... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 4, 2016

We are IHG Platinum Elite members at Holiday Inn. We arrived early and our room was not available but the hotel management told us what rooms we would have (705 and 706) and that they'd call us. They called a few hours later stating that our rooms were ready, and when we arrived back, they told us that only 705... More 

Helpful?
1 Thank David D
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. the items you have mentioned, so we value your feedback Please be assured that we treat this matter seriously and actions will be taken by the team accordingly, Once again, we appreciate you... More 

Fulda, Germany
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed January 1, 2016 via mobile

Rooms are spacious but need some urgent maintenance. The stained carpet in our room was plain nasty. Despite the thick walls the accoustics are terrible. We could hear the televisions of the adjecent rooms, the loud disco music from the haidresser from the top floor and the misbehaving children of our next door neighbors until the early hours of the... More 

Helpful?
1 Thank TD83
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition we are in process to make renovation in the hotel so we value your feedback Please be assured that we treat this matter seriously... More 

Travelers are raving about these Dubai hotels

1 review
4 of 5 stars Reviewed December 29, 2015 via mobile

Mr rajesh . one of the guys in hotel staff is very helpful. And very gentle human being . thumbs up to his service . i am grateful that he made my stay memorable in dubai . its good to stay in a hotel with a warm staff. Mr rajesh thanks a lot

Helpful?
Thank D G
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, your feedback is very important to us, and it will be shared with the... More 

Navi Mumbai, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 14, 2015

Arrived in DXB ...took the metro and within 15 min we arrived at Al Rigga stn while at a distance of less than 500meters was our Hotel .. I would recommend to avoid taxi as this is the fastest way to reach the hotel from T3 or T1 ....we arrived quite early here the normal check in time was at... More 

Helpful?
Thank Kamath M
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest Many thanks for sharing your kind review here on TripAdvisor I am delighted to read your positive remarks on our hotel. Nothing makes a hotel team happier, than knowing their guests are satisfied and have enjoyed their stay. We look forward to welcoming you back at your second home the Holiday Inn Downtown Dubai in the near... More 

2 reviews
3 of 5 stars Reviewed December 10, 2015 via mobile

Big rooms, nice service, swimming pool on the rooftop was horrible... Do not try fitness or sauna because everything is broken. I expect more from 4 star hotel. The hotel needs some repairs... Only the staff is trying to be nice and smiling...

Helpful?
Thank Trifon G
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, I deeply apologize for any inconvenience you experienced with any of our services during... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 9, 2015 via mobile

I stayed for two days. Location was excellent as it is near Dubai metro. Hotel staff was very friendly. Front desk attendant Mohamad helped me getting my cell phone started, that was a big help. Bar attendant Mahesh is very friendly too. Breakfast choice is huge and very good quality. I will highly recommend this hotel.

Helpful?
Thank Romyac
Rafiek A, Rooms Division manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Many thanks for taking the time to share your review It was our pleasure to have you staying with us and I am delighted that you enjoyed your time with us here at Club InterContinental. We do take great pride in providing the very best service and accommodation and I am pleased we did this in this... More 

Mashhad, Iran
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 8, 2015 via mobile

Hotel holiday inn downtown is in very good place. Subway is near there You can find many popular resturant near this hotel. Rooms are clean. Restroom was very bad. Bathroom in each hotel is very important for me and l had problem with toilet. Faucets were rusty. I don't like Breakfast and lunch , so if food and bath are... More 

Helpful?
3 Thank Alirezanaeemi
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, We greatly appreciate your feedback of our property. I deeply apologize for any inconvenience you experienced with any of our services during your stay. The items you have mentioned regarding the Hotel condition we are in process to make renovation in the hotel so we value your feedback Please be assured that we treat this matter seriously... More 

Mumbai (Bombay), India
2 reviews
4 of 5 stars Reviewed November 30, 2015 via mobile

On 23 November i and my group arrived in holiday in down town we were special welcome by holiday in receptionist Mr Pankaj we booked 32 Rooms its pleasure to say he kept ready for all rooms accordingly my room list & room littlebit small but need and clean and staff was very positive n eager to help, location good,... More 

Helpful?
Thank UTHANPOOJARY
Rafiek A, Rooms Division Manager at Holiday Inn Downtown Dubai, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel during your recent stay. I am pleased to hear you enjoyed your stay with us and that you feel you received a great service. It is something our staff take great pride in, Your feedback is very important to us, and it will be shared with the... More 

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