We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Dubai

#124 of 500 Hotels in Dubai
Certificate of Excellence
Hotel website
Hotel deals
Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Crowne Plaza Hotel Dubai
Professional photos View all
Browse nearby
Crowne Plaza Hotel Dubai
Write a Review

799 reviews from our community

Traveler rating
    269
    345
    137
    35
    13
See reviews for
96
133
80
393
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (799)
  • Mar-May only
    (232)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (180)
  • Dec-Feb only
    (224)
All months
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I haven't been in Dubai for a long time and this is a nice hotel to get re acquainted to Dubai again. A nice big hotel, not to big that you feel lost because of the helpful and always friendly staff. You have some nice restaurants inside the hotel. I did'n have an opportunity to use all the facilities in... More 

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “65johan”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We appreciate your comments about the staff and variety of restaurants. We hope you will have the chance to try some on your next visit. As you have noted, we are few minutes away from Dubai Mall and... More 

Meerut, India
Contributor
12 reviews 12 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Hotel was good. But boss...u r in dubai.There are lot many properties which can bag more medals than this . Absence of any happening pub, disc or nighlife piece made this hotel dull as far as enjoying life is concern.Adding to this pool was also average with average spa facility closing by early evening.

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “PGTHEGRAET”, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you had an enjoyable stay overall. While taken into consideration your comments, kindly be informed that we do have 13 award winning restaurants and bars in the hotel including a pub and night club. Our Crowne Fitness’ timings... More 

Vadodara, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Crowne Plaza is an Excellent Business hotel. The ambience is just right. the rooms are spacious and hotel has many restaurants within the building suiting different taste buds.The location on Sheikh Zayed road is just right to approach the Industrial area

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear manishvmehta, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are thrilled to note that you consider us as an “excellent business hotel”. Thank you for your comments about the ambiance, rooms and the variety of restaurants in the hotel. As you have pointed out, we have... More 

Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Hotel was not in a good location. The breakfast was not providing a wide varieties of food and was mainly concentrating on the asian cuisine. Not recommended for families. The escalators at the beginning of the hotel are not practical and not usual for a hotel entrance.

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Mori M, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear that we weren’t able to meet your expectations. As most of our guests’ feedback, our hotel is centrally located making us an ideal home for business travelers as well as for leisure. We are few steps... More 

Southeast
Contributor
17 reviews 17 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I attended a meeting at one of the office towers close to this hotel. The staff was very welcoming and helpful. My room was well appointed and the housekeeping staff did a consistently good job during my stay. When I return to Dubai this will be my preferred location. The restaurants were good with very attentive staffs. In particular the... More 

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear osteophyte, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We hope you had a successful meeting. We are pleased that you had an enjoyable stay overall. Thank you for your comments about the room, staff and location. We look forward to having the pleasure of welcoming you back in... More 

Mumbai (Bombay), India
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is situated quite close to the main attraction like Burj Khalifa & Other malls like Dubai Mall & Mall of Emirates.. Staff quite courteous and helpfull.. Rooms are really clean well maintained.. Perfect for family stay.

Was this review helpful? Yes 3
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Tanzyme”, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor, We are pleased with your comments about the hotel’s location, staff and room. We’ll be happy to share your review with the management team and colleagues. We hope to have the pleasure to welcome you back soon. Best Regards, Georges Farhat General... More 

Amman, Jordan
Contributor
16 reviews 16 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

I only gave this hotel one star for the cake they left us in the room for our anniversary . we booked this hotel for the first time due to its convenient location and its stars rate , once we entered the hotel a bad impression just started , i knew the room will be worst and it was, a... More 

Was this review helpful? Yes 4
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “wafaa a”, Thank you for taking the time to put across your feedback regarding your recent experience with us. We welcome any constructive feedback as this enables us to address any flaws as we strive to continually enhance the service and experience we deliver. You feedback will not go unnoticed & will be shared with the management & staff.... More 

Sydney
Contributor
11 reviews 11 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been impressed by the efficiency of the staff from the moment I arrived late on a Sunday evening. Doorman, bag delivery, check in all went seamlessly, professionally and with a nice personal touch. Service has been extremely polite and friendly every day. I accidentally left a do not disturb tag on my door one day and the hotel... More 

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “MidgieTich”, Thank you for taking the time to share a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are thrilled to note that you had a good experience from the moment you arrived at the hotel. Thank you for your great comments about our staff. I will be pleased so share with them your review.... More 

West Sussex UK
Top Contributor
69 reviews 69 reviews
53 hotel reviews
140 helpful votes 140 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is on the Sheik Zayed Road, and a few minutes walk from the Metro. There are few good restaurants around the immediate area, so good that there are 13 options within the hotel complex, including excellent Italian and Steak restaurants. The bar is noisy and smoky, and not a great attraction. Staff are polite and efficient, although less... More 

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Sunman239, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We are pleased that you had a good stay overall. Thank you for your comments about the hotel’s location and for mentioning that we do have 13 award winning restaurants within the hotel. We are delighted that you were able... More 

Tehran, Iran
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have been at this hotel many times for business, specially for Beauty World Exhibition as every year in May. This is somehow old hotel but still with an excellent service & facilities. Breakfast is enough good, rooms are big and beds are comfortable. This is 5 minutes by taxi from the exhibition center, close to pharmacy, restaurants & some... More 

Was this review helpful? Yes 3
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Alireza Aldo E”, Thank you for your continuous support with Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We are pleased to note that we are your preferred hotel especially for your business trip. Thank you for your recommendation and we look forward to your next visit. Best Regards, Georges Farhat General Manager,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

907 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (330)
Viewed
Room/suite (94)
Viewed
Hotel & grounds (58)
Viewed
View from room (25)
Viewed
Pool/beach area (21)
Viewed
Bathroom (20)
Viewed
Dining (25)
Viewed
Other (87)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (504)
Viewed
Amenities (40)
Viewed
King Premium Room (36)
Viewed
King Superior Deluxe Room (42)
Viewed
One Bedroom Apartment (66)
Viewed
Pool (9)
Viewed
Restaurants and Bars (161)
Viewed
The Hotel (30)
Viewed
Twin Premium Room (44)
Viewed
Two Bedroom Apartment (76)

Management photos: Courtesy of the property manager

Viewed
All management photos (73)
Viewed
View from room (1)
Viewed
Hotel & grounds (4)
Viewed
Room/suite (17)
Viewed
Bathroom (1)
Viewed
Dining (12)
Viewed
Business center/function rooms (6)
Viewed
Pool/beach area (2)
Viewed
Other (30)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question