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All 471 Dubai hotels

Crowne Plaza Hotel Dubai

5.0 of 5 Hotel   |   Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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Ranked #124 of 471 hotels in Dubai
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
Supermom125 Montreal, Canada
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579 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Montreal, Canada
Contributor
17 reviews 17 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

An old hotel by Dubaï standards but has everything required. Could use a bit of an upgrade. A little bit out of the way if downtown is where your meetings are. Shuttle to Emirates Mall and the beach available but a bit long to do the loop (about 45 mins).

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Dubai, United Arab Emirates
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I tried many other hotels and I always keep coming back. To be frank, the secret to this hotel is Staff and Location. Everything else you can have at a more competitive price somewhere else. These people make you feel at home. When ever I needed a special request, the staff worked hard to provide it or improvised a solution.... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Basel H”, We would like to thank you for your wonderful review of your stay at Crowne Plaza Dubai and for taking the time to share it here on Tripadvisor. We greatly appreciate your feedback about our staff which we really take great pride of. We will be happy to share your comments with the management team and staff.... More

London
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel seems to be an old holiday inn which has been upgraded to the Crowne plaza brand. A lot of restaurants and the rather famous Zinc night club is inside this hotel. Very unusual layout of the hotel. I was checked in by Vincent who was very courtues and friendly. I was allocated a room facing shaikh zayed room... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “hussainfarhad”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We constantly strive to provide an environment of comfort and value to our guests. Your comments are very important to us and will not go unnoticed. In the mean time, we sincerely hope we... More

Bangalore, India
Contributor
18 reviews 18 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Check In - It was fairly quick though we would have like the receptionist to recognize us as being Loyal IHG Gold Member for more than 3 years now. Room - IT had a very good view of Sheikh Zayed Road Food : We were not given any Breakfast Coupon though we ordered In Room service Pizza and Soup which... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Foxysardar”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. Thank you for your feedback about the room, food and location. We also noted your check in experience. We strive to get better every time in order to provide our valuable guests such as... More

Dubai, United Arab Emirates
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Our stay was only for one night. Valet service was convenient as parking could be tricky. Check-in and check-out were straightforward and drama-free. The room was small and basic but clean with drinking and tea/coffee-making facilities; and bathroom accessories were complete. The hotel can be a little pricey so it was nice to have nearby stores and other bars and... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “amaranth_12”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. Thank you for your comments about your check in and checkout, valet service, room and amenities. We hope you will be able to try our award winning restaurants on your next visit. We look forward to welcoming you... More

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Had a great stay at the hotel. Very nice friendly staff specially housekeeping. They always great you not a single time they missed. Thanks Michael Jabbour and his team for flexibility. Didnt like the arabic restaurant. The atmosphere there is soooo cheap.

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Dubai66”, Thank you for sharing your stay experience at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you had a great stay overall and thank you for your comments about our staff. We noted your feedback about Al Tannour Restaurant. We hope to welcome you back in the near future. Best Regards, Georges Farhat Acting General Manager,... More

London
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here with our kids, we were upgraded to the "Diplomatic" suite which was very nice! Staff all very friendly and rooms nice and clean. Service also good Not many negatives but the only negatives we found was that breakfast is a little expensive but overall a very pleasant stay.

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Skyhwak747”, Thank you for sharing your feedback of your recent stay at Crowne Plaza Dubai here on Tripadvisor. We are delighted to note your comments about the staff, rooms, service and cleanliness. We also have noted your feedback about the breakfast. We are glad that you had a pleasant stay overall. We hope to welcome you back in the... More

Leadhills, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

It's advisable not to stay in this hotel if you wish a proper night's sleep. I have now stayed three times (my employer mandates it) and on all three occasions have not managed a single night of uninterrupted sleep. There is a very noisy nightclub on the ground floor that can be heard from the lower level floors. On all... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear that we have failed to meet your expectations and rest assured that this is not the usual service that Crowne Plaza Dubai has always been known for. We... More

Arlon, Belgique
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

Would have needed a choice between ‘average’ and ‘very good’ to define this hotel. Not very easy. Average : outdated rooms but with all comfort, the noise of the street at pool area and in the rooms. This could be improved by a solid renovation. Good : the location. Very good : the cleanliness, the amenities in the room, the... More

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, We would like to thank you for sharing your feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We have noted your comments about the hotel, amenities and facilities. Please be assured that your feedback will be communicated with the respective departments and we will strive to improve our products and services by taking your... More

Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel as it was near to Dubai mall and the price was right. Rooms were amazing and the options if restaurants in house was nice and if you didn't choose that KFC was nearby. Night club in the hotel was entertaining and quests were allowed free if charge didn't have to venture far for a good night... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Gurureviewer”, We are glad to note your review of your stay at Crowne Plaza Dubai and for taking the time to share it here on Tripadvisor. Thank you for your comments about the rooms, restaurants and Zinc Night Club. We are happy that you love every aspect of your stay. We will be happy to share your feedback with... More

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Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#87 Romantic Hotel in Dubai
#101 Business Hotel in Dubai
#111 Luxury Hotel in Dubai
#124 Top resorts Hotel in Dubai
#124 Spa Hotel in Dubai
#125 Family Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Official Description (provided by the hotel):
Make the centrally located Crowne Plaza Dubai hotel your choice for world-class business and dining.Step from the shimmering glass-and-chrome of Sheikh Zayed Road into Crowne Plaza Dubai's marble and caramel-toned Lobby. Complimentary wireless Internet connection is available throughout the hotel.Your sophisticated room or spacious Suite is ready when you are, or you can plunge into our outdoor pool.Dubai International Convention and Exhibition Centre and the World Trade Center directly face Crowne Plaza Dubai. We're steps from Emirates Towers metro station, which connects with Dubai International Airport in 20 minutes. A 7-minute shuttle ride away, you can shop at the Dubai Mall or marvel at the mind-boggling height of the extraordinary Burj Khalifa. ... more   less 
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Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai

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