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Crowne Plaza Hotel Dubai

#125 of 499 Hotels in Dubai
Certificate of Excellence
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Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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Crowne Plaza Hotel Dubai
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Crowne Plaza Hotel Dubai
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812 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I stayed for a conference for 3 days. It was a great experiance. Staff are really helpful, good banquet facility, f&b outlets. Moreover it is in centre of the city and night view of SZR as well as morning is splendid. You can have access to vast selection of eating out as well.

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Mahbub-R2014”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay. We hope you had a successful conference. We are thrilled to note that you had a “great experience” overall. Thank you for your comments about the staff, hotel’s location and the variety of restaurants in the hotel. We look forward to welcoming you... More 

Mumbai (Bombay), India
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Crown Plaza Dubai is located bang on Sheikh Zayed Road, the lifeline of Dubai. I stayed here for the first time to attend a conference. I was pleasantly surprised during check in when I was recognised as an IHG Club members and provided free coupons for beer at Harvester's bar. The bar serves excellent snacks and liquor and major sports... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “chanchalda”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay here on Tripadvisor. We are pleased that you were able to have an enjoyable stay overall. Thank you for your nice feedback of your experience during your check in time. We appreciate your comments about the rooms, conference rooms, amenities and the varieties... More 

Vadodara, India
Contributor
19 reviews 19 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my first trip to Dubai. Everything was managed by SOTC - KUONI Travels. The checkin procedure much smoother then expected. The cleanliness of the hotel is awesome and the staff really helpful. You will find different nationality staff members working, which had one thing in common - The Universal Language of SMILE. The security performs its duty just... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “RajeevManiar”, Thank you for sharing a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you were able to enjoy your first trip to Dubai. Thank you for your comments about your check in experience, staff & service, breakfast and location. I will be delighted to share your feedback with the management team... More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Lovely 5 star hotel in the centre of Dubai. Unfortunately not walking distance to anywhere useful but taxis an metro are good. The beds are very comfy and the traffic noise reasonably quiet. We had an executive room on 11th floor and decided to pay the extra to have club lounge access. It was expensive but it was excellent and... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “maryanne m”, Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review here on Tripadvisor. As you have pointed out, we are centrally located making us an ideal location for business as well as leisure travelers. We are pleased that you had an enjoyable time overall. Thank you for your recommendation and we... More 

Johannesburg, South Africa
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The services, the staff, the accommodation - they all go way beyond 5stars! Very efficient hotel, checkin super slick and effortless, rooms pristine and very comfortable beds. Turn down not done once a day, but twice a day! The Club facilities are excellent and nothing is an effort for any member of staff. Any little issue is effortlessly resolved. We... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Maureen E”, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We greatly appreciate your comments about the service, staff and room. We will be glad to share your review with the management and staff. Thank you that you were able to enjoy the facilities and amenities. We definitely look... More 

Brisbane, Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

I was in Dubai on business and I booked a Club Lounge Room which incorporated free transportation to and from the airport which in itself after a sleepless night flight from London took a lot of hassle out of arriving and departing Dubai. The hotel had no hesitation at taking me in at 7am. My room was fantastic and on... More 

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Mr. Daniel, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are thrilled that you were able to have an enjoyable stay overall. Thank you for your comments about the shuttle service, room, staff and the access to the Club Lounge. I will be glad to share... More 

Frinton-On-Sea, United Kingdom
Top Contributor
74 reviews 74 reviews
39 hotel reviews
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very nice hotel, with good sized and well equipped rooms, I had access to the club lounge which was very good and the service in the lounge was superb, just a shame the service in other restaurants in the hotel was not up to the same standard, I constantly had to call staff to take my order,... More 

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Trevor H, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you were able to enjoy your stay at the Club Floor. Please note that all your feedback will be taken into consideration for future improvement. We would love to hear more from you.... More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had been there during April 16 to 20 and had an excellent stay with superb service & facilities. Excellent location in the main commercial area & many places of visit. With Metro nearby very easy to travel other places.

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “rjs_201”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay here on Tripadvisor. We are delighted to note that our staff managed to deliver a “superb” service. Thank you for your comments about the hotel’s location. We look forward to welcoming you back in the near future. Best Regards, Georges Farhat General Manager,... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I haven't been in Dubai for a long time and this is a nice hotel to get re acquainted to Dubai again. A nice big hotel, not to big that you feel lost because of the helpful and always friendly staff. You have some nice restaurants inside the hotel. I did'n have an opportunity to use all the facilities in... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “65johan”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We appreciate your comments about the staff and variety of restaurants. We hope you will have the chance to try some on your next visit. As you have noted, we are few minutes away from Dubai Mall and... More 

Meerut, India
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel was good. But boss...u r in dubai.There are lot many properties which can bag more medals than this . Absence of any happening pub, disc or nighlife piece made this hotel dull as far as enjoying life is concern.Adding to this pool was also average with average spa facility closing by early evening.

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “PGTHEGRAET”, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you had an enjoyable stay overall. While taken into consideration your comments, kindly be informed that we do have 13 award winning restaurants and bars in the hotel including a pub and night club. Our Crowne Fitness’ timings... More 

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