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Crowne Plaza Hotel Dubai

5.0 of 5 Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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Crowne Plaza Hotel Dubai
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Crowne Plaza Hotel Dubai
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737 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cardiff, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Warm welcome, access into our room within 45 minutes despite being very early. Room was everything we needed and kept spotlessly clean by staff. On 12th floor so no noise problems despite busy 6 lane highway to the front. All staff throughout hotel efficient, attentive and approachable, 25 % discount voucher for one restaurant meal plus wine vouchers as first... More 

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “30Silversurfer”, We are thrilled to read a wonderful review of your stay at Crowne Plaza Dubai and thank you for sharing it here on Tripadvisor. We are pleased with your comments about your check in experience, your room, service and staff. As you have mentioned, we have 13 award winning restaurants within the hotel building. Thank you for your... More 

Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Lovely place. From the moment you step in you feel welcomed and entertained. The staff is very obliging and friendly. You can have a coffee/tea, get fresh, go to zinc the discotheque, there are nice restaurants, or order on room service. There are so many stores around where you can get cheap food if you are on constrained budget. I... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Burjis174”, We would like to thank you for taking the time to write a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. It is thrilling to note that you feel welcome as soon as you step in the hotel. We are glad that our staff managed to meet your every need and was able to assist... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

A business hotel near the exhibition center. A functional business hotel. The rooms were quite big, but otherwise its got not much going for it. It's not flashy or glitzy and it's a little dated... and that's the problem. In Dubai you imagine flashy, glitzy and new. In Dubai you want your hotel to be something special, because Dubai itself... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “max2020”, Thank you for sharing a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear that we didn’t meet your expectations. We appreciate all your feedback and we accept all constructive comments as it helps us improve. Once again thank you for your comments and I hope that we will have the... More 

Rudolstadt
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

This locations is quite good when you have to visit the world trade center, because this is in an appr. 10-15 minutes walking distance. Thats the only reason to stay here. The staff on the front desk and the service is quite friendly and professional and there are also different Restaurant and Pub options in the house, nevertheless the house... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “EgbertRudolstadt”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We appreciate all your feedback and we accept all constructive comments as it helps us improve. We are glad that there are some positive aspects of your stay. Thank you for your comments about the hotel’s location, staff... More 

Medellin
Top Contributor
71 reviews 71 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel one night for business. The check-in was very professional and fast and I was provided an update into a quite which was very nice. The hotel is in a decent location, next to the metro and 2 stops from the Dubai mall. The amenities were fine, and the place has two nightclubs, a bar and... More 

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Bicks_medellin”, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We hope you had a successful business trip. We appreciate your comments about your check in experience, hotel’s location, facilities and amenities. We hope on your next visit you will be able to try and experience some of our 13... More 

Khartoum, Sudan
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The plaza is up to the usual standards of an IHG hotel, its about 10 minute walk from from either Emirates tower or Trade Center Metro Station. The are many eateries close by and within the hotel itself. But this is not a family friendly hotel, in the evens and weekend, you can expect a lot of - you know... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “MrBusiness2000”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you were able to enjoy your stay and thank you for your comments about the hotel’s location. As you have mentioned, we have 13 award winning restaurants within the hotel building. Please note that... More 

Muscat Governorate, Oman
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

This is my 5th stay with this hotel within 2 years and it has yet to disappoint. lovely rooms and lovely ambiance of the hotel makes it a place to return each time I come to Dubai. The location is great! I particularly like the buffet breakfast spread. It's the best in the morning. The variety and the service is... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “ML1109”, We are thrilled to read a wonderful review of your stay at Crowne Plaza Dubai and thank you for taking the time to share it here on Tripadvisor. Thank you for your feedback of the room, location and the food. We are pleased to know that you were able to enjoy your stay in the Club Room. We... More 

London, United Kingdom
Top Contributor
73 reviews 73 reviews
46 hotel reviews
106 helpful votes 106 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Whilst predominately a business hotel, in a business area; the Crowne Plaza offered us a comfortable, secure room. We stayed three nights over the weekend and found the DIFC, Dubai Mall, Marina and Palm all within easy reach (although some further than others). There are plenty of taxis outside the hotel and the metro is just down the road. We... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “lady_rsr5”, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We are pleased that you had a comfortable stay overall. Thank you for your comments about the hotel’s location, breakfast at Al Dana and we are happy that you were able to try and experience Crowne Fitness Center. We are... More 

delhi
Senior Contributor
29 reviews 29 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in this hotel from 5th to 9th january in Room no 1020 a deluxe room. Check in was easy and they allowed an early check in. Reception staff very polite and helpful. Room size is good, bathroom supplies in plenty. House keeping staff were very helpful and did their duties well. Room service was also very quick. Cleanliness... More 

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “maketrip7”, We are delighted to read your wonderful feedback of Crowne Plaza Dubai and for taking the time to share it here on our website. Thank you for sharing your experience from the time you check in and for your comments about the room and amenities, staff and service, and the location. We greatly appreciate your recommendation and we... More 

Brisbane, Australia
Top Contributor
149 reviews 149 reviews
133 hotel reviews
166 helpful votes 166 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my second stay at the Crowne Plaza Dubai and again it was wonderful. I stayed on a Club floor with access to the breakfast, afternoon tea and substantial hot food and free drinks in the evening. The service from the friendly staff in the club was amazing. I needed help with an airline booking and car to the... More 

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “MarkLaurence”, Thank you for your continuous support with Crowne Plaza Dubai and for sharing a detailed review here on Tripadvisor. We are pleased that you had an excellent stay overall. Thank you for your comments about your experience staying in the Club Floor and the access, the shuttle service, hotel’s location and the staff. Please be informed that we... More 

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Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
Reservation Options:
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Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Hotel Style:
#78 Family Hotel in Dubai
#92 Business Hotel in Dubai
#95 Romantic Hotel in Dubai
#107 Luxury Hotel in Dubai

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