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All 475 Dubai hotels

Crowne Plaza Hotel Dubai

5.0 of 5 Hotel   |   Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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75%
Ranked #124 of 475 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Mohd S Dubai, United Arab Emirates
  • Reviews (623)
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623 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Turkish first
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English first
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed yesterday NEW

i am a regular customer of this hotel. and i can barely find anything to complain about. their staff are well trained and always cheerful ( except for few, which is normal every where you go). facilities are always clean and neat. I can find anything i want here. its location is amazing, its actually in the heart of Dubai... More

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Doha, Qatar
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hôtel is one of the first on sheikh zayed road. Its location is very good, near the city center, the convention center And the Dubaï mall (with burj khalifa). The hôtel is old but the rooms And the facilities are still ok. The staff is very friendly And helpfull, professional too. The food is ok. The best is the... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Hadi J”, We would like to thank you for taking the time to share a review of your stay at Crowne Plaza Dubai. Thank you for your comments about the hotel’s location, staff and facilities. We are delighted that you were able to try and experience Al Fresco and Wagamama. As you have mentioned, the hotel is centrally located... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed at the Plaza many times and it's a 'home from home' for the football/sports fan. The pub/bar is the UAE home of the Man Utd Supporters Club, so be aware on match days.....! Great facilities all round, splendid pool area, good restaurants on site with a Wagamama on the ground floor. Get a IHG Gold card and the upgrade... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “ChiswickChas”, Thank you for your continuous support and for sharing your feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are glad that you considered us your “home away from home” and that you were able to enjoy the hotel’s facilities. We greatly appreciate your recommendation and we definitely look forward to your next visit. Best... More

Germany
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a perfect hotel. It has no pretentions towards luxury of any kind. But perfectly perfect in place.the rooms are well organized and spotless.all are good quality and completely functional.the people manning the front desk are so helpful.but one of my concern during our breakfast is it was so quite maybe its ramadan but i saw lots of attending... More

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “kahlerkris”, Thank you for sharing your feedback of your stay at Crowne Plaza Dubai. We greatly appreciate your feedback about your overall stay. We are sorry to hear about your experience during your breakfast. Please be aware that it is not the usual service Crowne Plaza Dubai has been known for. We have shared with the management and team... More

London, United Kingdom
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed for three days on business during Ramadan and the hotel service was very good. The breakfast had plenty of choice and the sleep quality was very good. Its I a good location for using the Metro system..

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Crowne Plaza D, Front Office Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Scottkjs”, Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review of your stay. We hope you had a successful business trip. We are delighted with your comments about the hotel’s location, service, breakfast and beddings. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne... More

Ras Al Khaimah, United Arab Emirates
Top Contributor
68 reviews 68 reviews
41 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 1 x night while attending a function at the ballroom. The Hotel lobby is very large with a long escalator bringing you from the street to the Reception. Check-in was very quick and after only a few minutes I was on my way to the room. We had booked an apartment room and was very pleased... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “damian s”, Thank you for choosing Crowne Plaza Dubai and for taking the time to share your detailed feedback of your stay here on Tripadvisor. We appreciate your comments about the room, location and restaurants. We also have noted your feedback about the tea and coffee. Please be informed that we provide 2 tea bags and 4 coffee sachets... More

Contributor
12 reviews 12 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

As always Crowne Plaza at its best, it was all excellent, from the time we arrived until the time we left. The staff there are very friendly and helpful and the food is exquisite. The hotel is located right on the main road so it is easy to get to the malls and the airport, it is also very close... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Kelahm”, It is thrilling to read your wonderful review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are happy to hear that you had an excellent time. Thank you for your comments about the hotel’s location, amenities, staff, food and rooms. We hope to have the pleasure of welcoming you back in the near future. Best... More

Pune
Contributor
14 reviews 14 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It was a very good and comfortable stay. The right on the main Sh Zayed road which makes the location excellent. Also, i found the hotel to be great value for money. On the whole a fantastic place to stay in Dubai.

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Shilparora”, Thank you for taking the time to share your feedback here on Tripadvisor. We are glad that you had a comfortable stay with us. Thank you for your comments about the location and value for money. We look forward to welcoming you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More

indian parisien
Contributor
11 reviews 11 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

i know dubai as the back of my palm, as i have lived in Dubai before. One of the oldest hotels in Dubai, yet very good. with metro connectivity not too far from Deira or other major malls like Dubai Mall, city centre. they have a very fine Japanese restaurant, a most go. the room was good, service staff were... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “ele203”, Thank you for choosing Crowne Plaza Dubai and for sharing your feedback here on Tripadvisor. We appreciate your comments about the hotel’s location, Sakura Japanese Restaurant, room and staff. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More

London, United Kingdom
Top Contributor
74 reviews 74 reviews
30 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A typical Crowne Plaza experience – All very good. The hotel and rooms are well looked after and check-in went smoothly. I extended my stay with no issues and I found the staff to be very helpful. This is a business hotel so the frills are limited.

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We appreciate your feedback about the hotel, room and staff. We hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More

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Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
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Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#85 Romantic Hotel in Dubai #94 Business Hotel in Dubai #107 Luxury Hotel in Dubai #117 Family Hotel in Dubai #124 Top resorts Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Make the centrally located Crowne Plaza Dubai hotel your choice for world-class business and dining.Step from the shimmering glass-and-chrome of Sheikh Zayed Road into Crowne Plaza Dubai's marble and caramel-toned Lobby. Complimentary wireless Internet connection is available throughout the hotel.Your sophisticated room or spacious Suite is ready when you are, or you can plunge into our outdoor pool.Dubai International Convention and Exhibition Centre and the World Trade Center directly face Crowne Plaza Dubai. We're steps from Emirates Towers metro station, which connects with Dubai International Airport in 20 minutes. A 7-minute shuttle ride away, you can shop at the Dubai Mall or marvel at the mind-boggling height of the extraordinary Burj Khalifa. ... more   less 
Number of rooms
568

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