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Crowne Plaza Hotel Dubai

#128 of 502 Hotels in Dubai
Certificate of Excellence
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Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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Crowne Plaza Hotel Dubai
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Crowne Plaza Hotel Dubai
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837 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Very elegant not the best dubai has to offer I'm sure, but the quality was good. Very clean staff very nice, always had smiles on their faces.....downer is that the pool closes at 10pm & they make you leave the pool area all together. Breakfast buffet is good & worth the $16, beware of the taxes they charge on the... More 

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Hermanus, South Africa
Top Contributor
90 reviews 90 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel. Good service, comfortable rooms and outstanding breakfast. Very friendly staff who go out of their way to make your stay comfortable. When I had a problem with the telephone they sent someone to fix it immediately. The service was followed with a letter asking if it had been satisfactorily solved within an hour. I have never had so... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Catherine040”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai. As you have mentioned, we are centrally located making us an ideal location for business as well as for leisure. We are glad that you were able to enjoy the facilities around. Thank you for your feedback... More 

Casablanca, Morocco
Contributor
18 reviews 18 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was there for a business trip; very good location, near 2 metro stations; free shuttles to Dubai Mall and Kite Beach; very good service !! Employees always trying to help. I was at 6 floor and had a view to Sheikh Zayed Road, so it was a little noisy but it did not stop me sleeping. Excellent ratio quality/... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “MonaZP”, We are thrilled to note that you had an excellent stay overall. Thank you for your comments about the location and service. Thank you for your recommendation and we definitely look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More 

Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

nice hotel quick checkinn very clean rooms super breakfast .metro station close by you can travel on your own in metro to all tourist attractions and very good price. taxi easily available. free shuttle service city cente mall

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “dpmodico”, Thank you for choosing Crowne Plaza Dubai and for sharing your experience here. We are pleased that you had an amazing overall experience. Thank you for your kind comments. Looking forward to having you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More 

Senior Contributor
27 reviews 27 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I have been staying at this hotel for over 10 years and like its shabby charm. However its strongest point used to be its service but that seems to have gone. Firstly today I had lunch with a colleague in the cafe that used to be Barbera and although the menu may have expanded very slightly in the last month,... More 

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Crowne Plaza D, Hotel Staff at Crowne Plaza Hotel Dubai, responded to this review

Dear “Ian G ”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear that we didn't manage to meet your expectations during your stay. Your comments are greatly appreciated as we aim to meet and exceed our guest’s expectations by continuously improving our products... More 

Dallas, Texas
Top Contributor
53 reviews 53 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My wife and I stayed here for 3 nights. It was really quick and easy to take a cab here from the airport, around 40 AED, and thats with a 25 AED airport charge. Check in was quick and easy even though we got to the hotel around noon. We were upgraded to a suite because it was my wife's... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “r0gerthealien3”, We would like to thank you for sharing a review of your stay at Crowne Plaza Dubai here on our website. We are thrilled to note that you had an excellent stay overall. Thank you for your comments about the location and service. Thank you for your recommendation and we definitely look forward to welcoming you back soon.... More 

London
Top Contributor
155 reviews 155 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Crowne Plaza is a well located and well priced hotel. The amenities are excellent with a good selection of restaurants and of course Trader Vics which is renown!!! I do like the swimming pool very much!!!

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “alicia D”, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We are pleased that you had an amazing experience and enjoyed our restaurant and the pool. Thank you once again and we look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More 

Dubai, United Arab Emirates
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location is convenient.. near to metro stations and major tourist attractions.. The staff were very friendly helpful and accomodating... The room is comfortable.. What i like most were the restaurants inside the hotel... very accessible.. nice view on the pool area...

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “alicia D”, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We are pleased that you had an amazing experience and enjoyed our restaurants. Looking forward to having you back. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More 

Oklahoma City, Oklahoma
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I was very pleased with the hotel. The staff was very friendly and helpful. The room was nice. They had multiple restaurants at the hotel to choose from. We took some customers/friends to the Brazilian Steakhouse and loved it. I would recommend this hotel!

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Mitch L”, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We are pleased that you had an amazing experience. Thank you for your kind comments. Looking forward to having you back. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More 

1 review
3 of 5 stars Reviewed 1 week ago

My wife and I visited crowne plaza for 4 nights from 23rd to 28th of April 2015 .It wasn't too far from Dubai international airport(about 20 mins) If i can recall , I think we paid about 40 dhirams from the airport to crowne plaza. It was a nice hotel but I would say needs a bit of updating. (rooms,shower,facilities)... More 

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Solarize”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai. As you have mentioned, we are centrally located making us an ideal location for business as well as for leisure. We are glad that you were able to enjoy the facilities offered. Thank you for your feedback... More 

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