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Crowne Plaza Hotel Dubai

#126 of 527 Hotels in Dubai
Certificate of Excellence
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Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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1,048 Reviews from our TripAdvisor Community

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Pune, India
Level Contributor
133 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This was my 2nd stay at the Crowne Plaza Dubai and totally loved it again. We were 2 couples and on checkin were upgraded to the 3 bedroom suite on the top floor - absolutely awesome. The housekeeping, restaurants, pool & spa were very good and the breakfast especially elaborate. Zinc, the nightclub is one of the more famous in... More 

Helpful?
Thank Sapta1234
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Sapta1234”, We are thrilled to note that you had an awesome overall stay at Crowne Plaza® Dubai. Thank you for sharing a review here on Tripadvisor. Thank you for your continuous support and we are pleased that you loved your second stay. I will be glad to share your comments with the management team and staff. We appreciate your... More 

Austin, Texas
Level Contributor
108 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

All the staff were extremely nice and helpful! The hotel is a bit old and gloomy. Really could use an update and remodel. The bed was a bit lumpy but all-in-all a good night's sleep. My neighbor was going in and out at all hours of the night so my sleep pattern was distributed but that is not the hotel's... More 

Helpful?
Thank Bonnie S
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Bonnie S”, Thank you for sharing a review of your stay at Crowne Plaza® Dubai here on Tripadvisor. We appreciate all your feedback and we accept all constructive comments as it helps us improve. We strive to get better every time in order to provide our valuable guests such as you something to look forward to. In the meantime,... More 

Kuwait City, Kuwait
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

overall my experience was very good. It is well located across the road from a metro station and this gives easy access to most of the Dubai attractions. inside the hotel is quiet in the accommodation floors and there is no road noise from the busy Shiekh Zayed Road. It has a good bar and restaurants and close to nearby... More 

Helpful?
Thank Bill Z
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Bill Z”, Thank you for choosing Crowne Plaza® Dubai and for sharing a review here on Tripadvisor. We are delighted that you had a pleasant overall stay. Thank you for your comments about the hotel’s location. We are indeed centrally located giving you easy access to Dubai’s main attraction, as well as the business areas. We hope you had... More 

Jordan
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It has been more than fifteen years since I last stayed in this hotel; unfortunately no change whatsoever when it comes to rooms. Upgrade is really needed, especially for the bathrooms and lighting system. The room furniture is classical and still in a good conditions, but the bathtub is narrow and the bathroom is too small to accommodate a decent... More 

Helpful?
Thank munemu
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “munemu”, Thank you for taking the time to write a review of your stay at Crowne Plaza® Dubai here on Tripadvisor. We appreciate your comments about the staff, service and the variety of restaurants. Please note that your feedback about the room and bathroom will not go unnoticed but will be shared with the management and staff. In the... More 

Chur, Switzerland
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is my place whenever I'm in Dubai and if there is a room available. Although the hotel came a bit into years it is well maintained. The rooms are clean and offer enough space. There are numerous very good restaurants in the hotel and nearby.

Helpful?
Thank ToblerE
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “ToblerE”, Thank you for your continuous support with Crowne Plaza® Dubai and for sharing a review of your stay here on Tripadvisor. We appreciate your recommendation and thank you for your comments about the room, cleanliness and the variety of restaurants. We definitely look forward to having you back in the near future. Sincerely, Georges Farhat General Manager, Crowne... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

On our anniversary we went for a dinner in the Italian restaurant in this hotel, then we spend the night! It has got everything but, it's old!! Needs a lot of innovation, they did the area between the rooms but not the rooms themselves, the location is amazing close to everything, it's a good hotel with acceptable price but can... More 

Helpful?
Thank adel h
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “adel h”, Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review here on Tripadvisor. We are pleased that you enjoyed your dining experience at Al Fresco. We also appreciate all your feedback and we accept all constructive comments as it helps us improve. In the meantime, we sincerely hope we will have... More 

Pewsey, United Kingdom
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here over a number of years and this hotel is really starting to look it's age - could do with a refurb as starting to look a little rough round the edges. That said, the rooms are well appointed and spacious and the service and staff are good. Food is excellent, breakfast plentiful in the hotel restaurant and loads... More 

Helpful?
Thank Charlie L
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Charlie L, Thank you for your continuous support and for sharing a detailed review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you enjoy your room, the service and the food. We are delighted that you were able to try several outlets in the hotel. We do have a lot of special offerings... More 

Gdynia, Poland
Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Crowne Plaza centrally located on Sheik Zayed Road is an excellent flag-bearer for the brand. Staff everywhere, but most particularly in the Executive Lounge are friendly, polite and helpful, and always remember us which makes for a nice personal touch. Food and drink in all outlets is excellent, with special mention for Oscar's Wine Bar again for friendly, efficient... More 

Helpful?
Thank Twerpic
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Twerpic”, We are pleased that you consider stay at Crowne Plaza Dubai as your “home away from home” and thank you for sharing a review here on Tripadvisor. We are delighted that our staff made your stay memorable with a personal touch. Thank you for your comments about the food and drinks, and that you enjoyed Oscar’s. We look... More 

Heathfield, United Kingdom
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is well positioned for those attending exhibitions. I had a Club room which was clean and tidy but could do with a little updating. As with all Crowne Plaza Hotels you know what you are getting and this hotel is more than typical. Great bars and restaurants; The Chamas is superb but pricy! I am returning on the... More 

Helpful?
Thank PaulsHolidays251170
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “PaulsHolidays251170”, Thank you for choosing Crowne Plaza Dubai and for sharing a review here on Tripadvisor. We hope you had a successful business trip. We are pleased that you were able to enjoy Chamas Churrascaria and Bar. We hope you can try some more of our 13 award winning restaurants on your next visit. Please note that we appreciate... More 

Norwich, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

What a great hotel 13 restaurants to choose from excellent quality food Rooms very comfortable clean and quiet Swimming pool nice and warm Trader vics restaurant was amazing the cocktails and food to die for All round great hotel

Helpful?
Thank supmek2014
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “supmek2014”, Thank you for sharing a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are delighted that you were able to try some of our restaurants. Thank you for your feedback about the room and outdoor pool. Thank you once again and we look forward to welcoming you back soon. Sincerely, Georges Farhat General Manager,... More 

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