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All 477 Dubai hotels

Crowne Plaza Hotel Dubai

5.0 of 5 Hotel   |   Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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Ranked #120 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Ramy_Mourad Doha, Qatar
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639 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
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English first
Doha, Qatar
Top Contributor
60 reviews 60 reviews
16 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We were impressed with the superb experience indeed; - Well priced - good easy location - Free upgrade to deluxe room (semi suite) - free Internet - 25% off hotels restaurants (13 in total) -2 free desserts Ps, not suitable for families (full of nightlife even at afternoon)

Was this review helpful? Yes 1
Crowne Plaza D, Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Ramy_Mourad”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are delighted to read your comments about your overall experience. .Our main goal is to ensure our guests have a successful stay with us, and we are proud to see that our efforts... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

When you loose one client it means you will loose many!! My experience with my girlfriend wasn't pleasant as we visited the club on the ground floor after a nice dinner and from the first step into the club rudeness of the security and the door manager welcomed us which was unexpectedly impressive as they were on uniform in hospitality... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Travell_Jamiko”, Thank you for taking time to share your feedback on your recent visit with us. We are sorry to hear that we have failed to meet your expectations and rest assured that this is not the usual service that Crowne Plaza Dubai has always been known for. While taking into consideration your comments, we believe this is one... More

India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The location of the hotel is very convenient for travelling around the city and the rooms are spacious and confortable.the cleanliness of the rooms make it a joy to spend time in it. All the staff from the front desk to the housekeeping are knowledgeable and friendly. They have nice outdoor pool and it its a environmental friendly hotel. Their... More

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “manjit20”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay here on Tripadvisor. We are pleased with your feedback about the hotel’s location & amenities, rooms and staff. We are delighted that you had a memorable stay overall. Your kind comments will surely be shared with the rest of the team and appreciated.... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel a while back, and while the actual experience was superb, it came at what in my opinion is an exaggerated cost. The room itself was very spacious, way more so than the ones I am used to seeing in Australia and Europe. The amenities were extremely useful and pampering as well. I am also not... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, We are thrilled to read your wonderful comments of your recent stay at Crowne Plaza Dubai here on our website. Thank you for your comments about the room and the hotel’s location. Please note that our rates are very competitive. Rates are higher during special events and if there are major exhibition in the area, which is... More

Kuwait City, Kuwait
Top Contributor
55 reviews 55 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

I think this is our 3rd visit to this property, and it never disappoints. Smooth and easy check-in, friendly staff and a great lounge. Paid the extra for the club floor, and were placed in the 'older' tower, with the benefit of the much larger rooms. Lounge staff, as always, cheerful and friendly even remembering us by name from our... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “GRJ61”, Thank you for choosing Crowne Plaza Dubai and for sharing your feedback of your stay here on Tripadvisor. We appreciate your comments about your check in experience, Club Lounge, Al Fresco and staff. We will be delighted to share it with the management and colleagues. We hope on your next visit you will be able to try our... More

Arnhem, Holland
Senior Contributor
41 reviews 41 reviews
39 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

For business a great place to be. Please note the hotel has 2 towers. Make sure you end up in the correct one as one of the 2 towers have rooms that need an update asap! Check in/out is fast and room rates are reasonable. The room I had (twice) needed an update. My colleague had more luck, although we... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Basawake”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. Thank you for your comments about the hotel’s location, check in and checkout experience. We are glad that you were able to try our newest addition to our awards winning restaurants in the hotel... More

Harrow, UK
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I stayed here for three days and was upgraded to an excellent room, thanks to IHG membership. A great location, 5 minutes' walk from World Trade Centre metro station after easy and short direct train ride from airport, warmly greeted by Reception when checking in, delicious and plentiful food at all times of day, incl the copious and varied portions... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “JeffreyBlum”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are delighted to note that you had a fantastic stay overall. Thank you for your feedback about your room, location, staff and food. Thank you for your comments about the aircondition and shower in the swimming pool.... More

Dhahran, Saudi Arabia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed for 3 nights. arrival services was managed very well and professionally. check in was easy and quickly was moved to my club room. The breakfast at the club room is OK with limited varieties. The coffee at the club lounge is the worst coffee I have ever tasted. The staff went out of their way to get... More

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “AAWA”, Thank you for choosing Crowne Plaza Dubai and for sharing your feedback of your recent stay here on Tripadvisor. We are truly sorry to hear about the disappointment you encountered. As you have spoken with our Quality Manager, this is something we are currently reviewing. On the other hand, thank you for your comments and we are delighted... More

Torquay, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great hotel and staff,good service,good food,well appointed rooms, right part of town near railway station. As well always taxi outside.Thanks for the birthday cake! Happy end to holiday would stay again

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Alan O”, Thank you for choosing Crowne Plaza Dubai and for sharing your feedback here on Tripadvisor. We are delighted that you had a happy holiday overall and that our staff made your birthday extra special. Thank you once again and we hope to have the pleasure of welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne... More

Manila, Philippines
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I am an IHG Gold member and although I have been to Dubai and to IHG hotels in the city several times for business, this is my first time to stay in this property. If the rate is kept below $200 a day, I am convinced this will be the hotel I will be staying in. Always. Good location -... More

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai and for sharing your feedback of your stay here on our website. We appreciate your comments about the hotel’s location and staff. Please also be informed that we housed 13 award winning restaurants within the hotel building giving you adequate choices for dining. Thank you for your recommendation and we... More

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Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
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Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#89 Family Hotel in Dubai #95 Business Hotel in Dubai #98 Romantic Hotel in Dubai #105 Luxury Hotel in Dubai #120 Top resorts Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Make the centrally located Crowne Plaza Dubai hotel your choice for world-class business and dining.Step from the shimmering glass-and-chrome of Sheikh Zayed Road into Crowne Plaza Dubai's marble and caramel-toned Lobby. Complimentary wireless Internet connection is available throughout the hotel.Your sophisticated room or spacious Suite is ready when you are, or you can plunge into our outdoor pool.Dubai International Convention and Exhibition Centre and the World Trade Center directly face Crowne Plaza Dubai. We're steps from Emirates Towers metro station, which connects with Dubai International Airport in 20 minutes. A 7-minute shuttle ride away, you can shop at the Dubai Mall or marvel at the mind-boggling height of the extraordinary Burj Khalifa. ... more   less 
Number of rooms
568

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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