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Crowne Plaza Hotel Dubai

5.0 of 5 Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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Crowne Plaza Hotel Dubai
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Crowne Plaza Hotel Dubai
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759 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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The Hague, The Netherlands
Contributor
13 reviews 13 reviews
12 hotel reviews
4 of 5 stars NEW

Being in Dubai you can definitely find bigger, nicer and more luxuries hotels but way and way expensive. this crown plaza at sheikh zayed road is a great one, the quality and the nice furniture of the rooms comparing to other hotels in the region are much better and the prices also acceptable. The food are ok in general, the... More 

Was this review helpful? Yes 1
manama
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

The location of the hotel is excellent. The service of the staff is good, they make sure you have a good stay. The sizes of the rooms are acceptable, and the health facilities are very good as well. The breakfast selection was also nice. The price is very reasonable and you get very good value for money overall.

Was this review helpful? Yes 1
Chennai (Madras), India
Top Contributor
56 reviews 56 reviews
28 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Hotel located in the city near the Emirates Mall and other attractions. It is very close to the metro station. The breakfast is average and very much crowded. It has a small swimming pool on the third floor facing the road.

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. As you have mentioned, we are few minutes away from the Emirates Towers Metro Station. We have noted your feedback of the breakfast and the outdoor pool. Thank you once again and we hope to welcome you back in the near... More 

Chester
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

After a short trip from the airport we checked into The Crowne Plaza. Staff were friendly and helpful. We were offered a club room, vouchers for drinks and a discount in one of the restaurants on site as we are IHG members. Worth joining. Oh, we got a free newspaper too! Our room was on the 13th floor on the... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “ChesterMacs”, Thank you for choosing Crowne Plaza Dubai and for taking the time to share a review of your stay. We are delighted that you had a pleasant overall stay. It is great to hear that you were able to take advantage of the facilities we offer. Please be reminded that we have 13 award winning restaurants within the... More 

Sheffield, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed here with my family for three nights a few weeks ago. Booked a 3 bedroom apt. The staff at this hotel are amazing. Very helpful, kind and knowledgeable. But while the staff get a 5* rating, the hotel itself does not. It's not the high- end luxury that one would expect of the brand, or even of hotels... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “ScarletAmman”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai. We are pleased to note that our staff managed to make your stay “amazing”. Please be informed that your feedback will not go unnoticed but will be shared with the management team and staff. We strive to get better every time... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW via mobile

It was excellent experience staying at crown plaza . It stayed in this hotel for 5 days with my family . Rooms are neat and clean. Room service is quick I will like to come back again in future . Metro station is just 2 mins walking .

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Sumitkaur100”, Thank you for choosing Crowne Plaza Dubai and for taking the time to share your feedback here on Tripadvisor. We are delighted that you had an “excellent” stay with us. Thank you for your comments about the room, service and location. We hope on your next visit you will be able to try some of our 13 award... More 

Dubai, United Arab Emirates
Top Contributor
51 reviews 51 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

We were helped by Patrica she is awesome and made our stay memorable and when I arrived from a flight she had arranged some chocolates and cake to be delivered to our hotel room ! The managers here are awesome ! Stay here ! Don't go anywhere else !

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “MrsTraveler25”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are thrilled that our staff managed to make your stay a great one. I will be delighted to share your feedback with the management team and colleagues. Thank you for your recommendation and we look forward to... More 

1 review
5 of 5 stars Reviewed 1 week ago

The experience in this hotel has truly world class. The staff and people are truly exceptional and accommodating, always ensuring your stay is made comfortable. I had a leakage in my room this week and the staff were there within 5 minutes to fix and it was as good as new. But they also offered to change my room as... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Adrian N, We would like to thank you for choosing Crowne Plaza Dubai and for taking the time to write a review of your stay here on Tripadvisor. It is thrilling to note that our staff managed to make your stay “truly world class”. We will be delighted to share it with the management team and colleagues. Our main... More 

Al Khobar, Saudi Arabia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff at this hotel are superb. The hotel itself is a little dated and old fashioned in it's décor compared to other hotels in the area. However good staff, great service and customer care make up for the décor. Top marks to the gentlemen who do the airport pickups, this is first class.

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Vincenzo1805”, We are pleased to read your review of your stay at Crowne Plaza Dubai and thank you for sharing it here on Tripadvisor. We are delighted that our staff managed to make your stay a great one. We will be pleased to share your feedback with the management team and colleagues. Thank you for your recommendation and we... More 

Perth, Western Australia, Australia
Top Contributor
80 reviews 80 reviews
47 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for about a week in February and as a Platinum member i was upgraded to the Club Floor, which gave me access to drinks and snacks throughout the day. It was fantastic! The ladies in the Club Floor room are all very accommodating and go out of there way to ensure its pleasant for you whilst in... More 

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “OzTravels80”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you had a great stay overall. Thank you for your comments about the access in Crowne Plaza Club floor. We are glad that our staff managed to make your stay... More 

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Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
Reservation Options:
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Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Hotel Style:
#83 Family Hotel in Dubai
#87 Business Hotel in Dubai
#92 Romantic Hotel in Dubai
#107 Luxury Hotel in Dubai

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