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All 471 Dubai hotels

Crowne Plaza Hotel Dubai

5.0 of 5 Hotel   |   Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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74%
Ranked #127 of 471 hotels in Dubai
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Skyhawk747 London
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572 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here with our kids, we were upgraded to the "Diplomatic" suite which was very nice! Staff all very friendly and rooms nice and clean. Service also good Not many negatives but the only negatives we found was that breakfast is a little expensive but overall a very pleasant stay.

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Arlon, Belgique
Senior Contributor
34 reviews 34 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Would have needed a choice between ‘average’ and ‘very good’ to define this hotel. Not very easy. Average : outdated rooms but with all comfort, the noise of the street at pool area and in the rooms. This could be improved by a solid renovation. Good : the location. Very good : the cleanliness, the amenities in the room, the... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, We would like to thank you for sharing your feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We have noted your comments about the hotel, amenities and facilities. Please be assured that your feedback will be communicated with the respective departments and we will strive to improve our products and services by taking your... More

Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel as it was near to Dubai mall and the price was right. Rooms were amazing and the options if restaurants in house was nice and if you didn't choose that KFC was nearby. Night club in the hotel was entertaining and quests were allowed free if charge didn't have to venture far for a good night... More

Was this review helpful? Yes 1
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here with a group of colleagues and were very happy to have chosen to stay here Food , location, , service was at its best ! And having stayed there in the Christmas week was an icing on the cake.

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “rishyam”, Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review of your stay here on Tripadvisor. We are pleased to note that you had a great stay overall. Thank you for your feedback of the hotel’s location, food and service. We hope to welcome you and your colleagues back in the near... More

Hartlepool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The Crown Plaza sits proudly on Sheik Zayed Road, about 150m from Emirates Towers Metro station. This makes it so easy to access from the airport without the need for a taxi. The hotel starts on the second floor, the lower floor is Zinc nightclub and Wagamama restaurant. Check in is very quick and efficient with great staff, very friendly.... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are delighted that you had a convenient stay with us. Thank you for your feedback of the hotel’s location, room, breakfast and service. Thank you for mentioning Tourism Dirham. For clarification, Tourism Dirham Fee of AED... More

Rome, Italy
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW via mobile

Clean,comfortable hotel, and unfortunately, seemingly one of the preferred night spots on Sheikh Zayed Road. The night spot aside, the accommodation is very good, as is the selection of restaurants. Staff were courteous and professional, and as soon as they knew of my gluten free diet, went out of their way to be supportive. Unfortunately a few staff failed to... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “John R”, Thank you for choosing Crowne Plaza Dubai and for sharing your feedback here on Tripadvisor. We are happy that our staff managed to assist you with your every need. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Georges Farhat Acting General Manager, Crowne Plaza Dubai More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

This is a good hotel located on Sheikh Zyed Road across Emirates Towers. I was here on vacation and it was easy to get to downtown Dubai (Dubai Mall and fountains) and visit other areas given the central location. Its not one of the most modern hotels but well maintained. Service was excellent across the board. We dint eat here... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai and for sharing your feedback here on Tripadvisor. We appreciate your feedback of the hotel’s location, service and rooms. We hope you will be able to try some of our 13 award winning restaurants on your next visit. Thank you and we look forward to your next visit. Best Regards,... More

Zurich, Switzerland
Senior Contributor
49 reviews 49 reviews
27 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed about 10 days in this hotel, and was upgraded into a king-sized bed on the 16th floor. The room itself was spacious and clean, the bathroom what you would have at home, and they provided a nice plate of fruit for guests. The staff was attentive and breakfast was good, albeit expensive if not included. I only had... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. Thank you for your feedback about the room, staff and breakfast. We also have noted your comments about the internet. Rest assured that it will not go unnoticed but will be shared with... More

Abu Dhabi, United Arab Emirates
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

After going thru a wonderful experience of online booking from the website, real nightmare started after arriving at the property. Part 1 : On waiting in the queue at the reception for 15 minutes, when my turn came in, I was told I am required to go to 17th Floor for private check In since I have booked for Club... More

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Himanshu Bhalch”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear that we have failed to meet your expectations and rest assured that this is not the usual service that Crowne Plaza Dubai has always been known for. We... More

Belgrade, Serbia
Senior Contributor
22 reviews 22 reviews
20 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My views …. Walls were extremely thin on insulation and I could hear most of what my neighbors were saying even !! Most importantly, for an American, it is not possible for us to eat the food at their extravagant buffet. I had problems there 4 weeks ago at a meeting, and could not eat there (or the new Italian... More

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “jasmine t”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear your dissatisfaction that you encountered during your stay. We wish to have more details of your experience so we could have rectify your dissatisfaction. We have sent you direct message and we... More

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Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#102 Business Hotel in Dubai
#111 Luxury Hotel in Dubai
#125 Family Hotel in Dubai
#127 Spa Hotel in Dubai
#127 Top resorts Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Official Description (provided by the hotel):
Make the centrally located Crowne Plaza Dubai hotel your choice for world-class business and dining.Step from the shimmering glass-and-chrome of Sheikh Zayed Road into Crowne Plaza Dubai's marble and caramel-toned Lobby. Complimentary wireless Internet connection is available throughout the hotel.Your sophisticated room or spacious Suite is ready when you are, or you can plunge into our outdoor pool.Dubai International Convention and Exhibition Centre and the World Trade Center directly face Crowne Plaza Dubai. We're steps from Emirates Towers metro station, which connects with Dubai International Airport in 20 minutes. A 7-minute shuttle ride away, you can shop at the Dubai Mall or marvel at the mind-boggling height of the extraordinary Burj Khalifa. ... more   less 
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Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai

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