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Crowne Plaza Hotel Dubai

5.0 of 5 Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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#125 of 478 Hotels in Dubai
646 Reviews 4 of 5 stars
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Crowne Plaza Hotel Dubai
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Crowne Plaza Hotel Dubai
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646 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Ismailia, Al Isma'iliyah, Egypt
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Very clean rooms , completely isolated from any street noise very convenient shuttle buses to dubai mall , beech , and air port , helpful and friendly polite staff , Avery nice seafood open buffet , the hotel is in a good location at sheikh zayed road yet one stop awY from the metro .

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Azza A”, We are pleased that you enjoyed your stay with us at Crowne Plaza Dubai and thank you for sharing it here on Tripadvisor. We will be delighted to share your feedback with the management team and staff. Thank you for your recommendation and we look forward to having the opportunity to welcome you back in the near... More

Al Khobar
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Im a frequent guest at IHG chain but this was my first time at this hotel. I decided to give it a try during my recent visit to Dubai I like it location is good with lot of activities and for options around hotel staff are very welcoming & very professional I've got upgraded as a platinum priority club member... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Asem Y”, We would like to thank you for choosing Crowne Plaza Dubai and for taking the time to write a review of your stay here on Tripadvisor. We are delighted that you had enjoyed every aspect of your stay. Thank you for your comments about the hotel’s location and staff. We also noted your feedback about the rooms.... More

Wylie
Contributor
14 reviews 14 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel for three weeks, reception staff made me always feel welcome. The staff in "Al Dana Cafe" was very hospitable. They made the start of the morning very pleasant. Room was always clean, organized and stocked. Internet speed was good. Room service, and house keeping staff was excellent. I will be back. Trader Vic was OK,... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “rfarouk”, Thank you for choosing Crowne Plaza Dubai to be your home away from home and for sharing your feedback here on Tripadvisor. We are glad to note that you had a wonderful experience. Thank you for your comments about our staff, room, Trader Vic;s and Crowne Fitness. We will be happy to share your feedback with the management... More

Miami, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very old by Dubai standards. In operation since the nineties. It's located a mere few hundred yards away from the Trade Center, where most exhibitions take place. This is particularly useful because it is next to impossible to find a taxi from the exhibition at the end of the day, and given the relatively short distance, it... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Sameh T”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. Please note that all your feedback will not go unnoticed but will be shared with the management team and colleagues. Thank you for your comments about the hotel’s location. As you have mentioned,... More

Mexico
Top Contributor
85 reviews 85 reviews
45 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been at this Crowne Plaza three times already and after checking out always had a good sense of satisfaction from rendered services i would certainly stay there for a fourth time. The hotel is very well located at walking distance from metro statins and on the main Dubai road, close to nightlife centers and several Dubai attractions. Hotel itself is... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “corrysp”, Thank you for your continuous support with Crowne Plaza Dubai and for taking the time to write a review of your stay here on Tripadvisor. We are pleased to know there were so many positive aspects to your stay. Our goal is to achieve valuable guest satisfaction and we are happy that it has been achieved on this... More

Doha, Qatar
Top Contributor
63 reviews 63 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We were impressed with the superb experience indeed; - Well priced - good easy location - Free upgrade to deluxe room (semi suite) - free Internet - 25% off hotels restaurants (13 in total) -2 free desserts Ps, not suitable for families (full of nightlife even at afternoon)

Was this review helpful? Yes 1
Crowne Plaza D, Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Ramy_Mourad”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are delighted to read your comments about your overall experience. .Our main goal is to ensure our guests have a successful stay with us, and we are proud to see that our efforts... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

When you loose one client it means you will loose many!! My experience with my girlfriend wasn't pleasant as we visited the club on the ground floor after a nice dinner and from the first step into the club rudeness of the security and the door manager welcomed us which was unexpectedly impressive as they were on uniform in hospitality... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Travell_Jamiko”, Thank you for taking time to share your feedback on your recent visit with us. We are sorry to hear that we have failed to meet your expectations and rest assured that this is not the usual service that Crowne Plaza Dubai has always been known for. While taking into consideration your comments, we believe this is one... More

India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The location of the hotel is very convenient for travelling around the city and the rooms are spacious and confortable.the cleanliness of the rooms make it a joy to spend time in it. All the staff from the front desk to the housekeeping are knowledgeable and friendly. They have nice outdoor pool and it its a environmental friendly hotel. Their... More

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “manjit20”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay here on Tripadvisor. We are pleased with your feedback about the hotel’s location & amenities, rooms and staff. We are delighted that you had a memorable stay overall. Your kind comments will surely be shared with the rest of the team and appreciated.... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel a while back, and while the actual experience was superb, it came at what in my opinion is an exaggerated cost. The room itself was very spacious, way more so than the ones I am used to seeing in Australia and Europe. The amenities were extremely useful and pampering as well. I am also not... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, We are thrilled to read your wonderful comments of your recent stay at Crowne Plaza Dubai here on our website. Thank you for your comments about the room and the hotel’s location. Please note that our rates are very competitive. Rates are higher during special events and if there are major exhibition in the area, which is... More

Kuwait City, Kuwait
Top Contributor
55 reviews 55 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I think this is our 3rd visit to this property, and it never disappoints. Smooth and easy check-in, friendly staff and a great lounge. Paid the extra for the club floor, and were placed in the 'older' tower, with the benefit of the much larger rooms. Lounge staff, as always, cheerful and friendly even remembering us by name from our... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “GRJ61”, Thank you for choosing Crowne Plaza Dubai and for sharing your feedback of your stay here on Tripadvisor. We appreciate your comments about your check in experience, Club Lounge, Al Fresco and staff. We will be delighted to share it with the management and colleagues. We hope on your next visit you will be able to try our... More

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Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
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Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai

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