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Crowne Plaza Hotel Dubai

#126 of 499 Hotels in Dubai
Certificate of Excellence
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Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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Crowne Plaza Hotel Dubai
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Crowne Plaza Hotel Dubai
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803 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
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Brisbane, Australia
Contributor
14 reviews 14 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

I was in Dubai on business and I booked a Club Lounge Room which incorporated free transportation to and from the airport which in itself after a sleepless night flight from London took a lot of hassle out of arriving and departing Dubai. The hotel had no hesitation at taking me in at 7am. My room was fantastic and on... More 

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Frinton-On-Sea, United Kingdom
Top Contributor
74 reviews 74 reviews
39 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This is a very nice hotel, with good sized and well equipped rooms, I had access to the club lounge which was very good and the service in the lounge was superb, just a shame the service in other restaurants in the hotel was not up to the same standard, I constantly had to call staff to take my order,... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Trevor H, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you were able to enjoy your stay at the Club Floor. Please note that all your feedback will be taken into consideration for future improvement. We would love to hear more from you.... More 

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had been there during April 16 to 20 and had an excellent stay with superb service & facilities. Excellent location in the main commercial area & many places of visit. With Metro nearby very easy to travel other places.

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “rjs_201”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay here on Tripadvisor. We are delighted to note that our staff managed to deliver a “superb” service. Thank you for your comments about the hotel’s location. We look forward to welcoming you back in the near future. Best Regards, Georges Farhat General Manager,... More 

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I haven't been in Dubai for a long time and this is a nice hotel to get re acquainted to Dubai again. A nice big hotel, not to big that you feel lost because of the helpful and always friendly staff. You have some nice restaurants inside the hotel. I did'n have an opportunity to use all the facilities in... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “65johan”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We appreciate your comments about the staff and variety of restaurants. We hope you will have the chance to try some on your next visit. As you have noted, we are few minutes away from Dubai Mall and... More 

Meerut, India
Contributor
12 reviews 12 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel was good. But boss...u r in dubai.There are lot many properties which can bag more medals than this . Absence of any happening pub, disc or nighlife piece made this hotel dull as far as enjoying life is concern.Adding to this pool was also average with average spa facility closing by early evening.

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “PGTHEGRAET”, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you had an enjoyable stay overall. While taken into consideration your comments, kindly be informed that we do have 13 award winning restaurants and bars in the hotel including a pub and night club. Our Crowne Fitness’ timings... More 

Vadodara, India
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Crowne Plaza is an Excellent Business hotel. The ambience is just right. the rooms are spacious and hotel has many restaurants within the building suiting different taste buds.The location on Sheikh Zayed road is just right to approach the Industrial area

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear manishvmehta, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are thrilled to note that you consider us as an “excellent business hotel”. Thank you for your comments about the ambiance, rooms and the variety of restaurants in the hotel. As you have pointed out, we have... More 

Cairo, Egypt
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel was not in a good location. The breakfast was not providing a wide varieties of food and was mainly concentrating on the asian cuisine. Not recommended for families. The escalators at the beginning of the hotel are not practical and not usual for a hotel entrance.

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Mori M, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear that we weren’t able to meet your expectations. As most of our guests’ feedback, our hotel is centrally located making us an ideal home for business travelers as well as for leisure. We are few steps... More 

Southeast
Contributor
17 reviews 17 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a meeting at one of the office towers close to this hotel. The staff was very welcoming and helpful. My room was well appointed and the housekeeping staff did a consistently good job during my stay. When I return to Dubai this will be my preferred location. The restaurants were good with very attentive staffs. In particular the... More 

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear osteophyte, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We hope you had a successful meeting. We are pleased that you had an enjoyable stay overall. Thank you for your comments about the room, staff and location. We look forward to having the pleasure of welcoming you back in... More 

Mumbai (Bombay), India
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hotel is situated quite close to the main attraction like Burj Khalifa & Other malls like Dubai Mall & Mall of Emirates.. Staff quite courteous and helpfull.. Rooms are really clean well maintained.. Perfect for family stay.

Was this review helpful? Yes 3
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Tanzyme”, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor, We are pleased with your comments about the hotel’s location, staff and room. We’ll be happy to share your review with the management team and colleagues. We hope to have the pleasure to welcome you back soon. Best Regards, Georges Farhat General... More 

Amman, Jordan
Contributor
16 reviews 16 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I only gave this hotel one star for the cake they left us in the room for our anniversary . we booked this hotel for the first time due to its convenient location and its stars rate , once we entered the hotel a bad impression just started , i knew the room will be worst and it was, a... More 

Was this review helpful? Yes 4
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “wafaa a”, Thank you for taking the time to put across your feedback regarding your recent experience with us. We welcome any constructive feedback as this enables us to address any flaws as we strive to continually enhance the service and experience we deliver. You feedback will not go unnoticed & will be shared with the management & staff.... More 

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