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Crowne Plaza Hotel Dubai

#131 of 514 Hotels in Dubai
Certificate of Excellence
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Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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1 room 1 guest
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914 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
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London
Level Contributor
96 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
4 of 5 stars Reviewed today NEW

Honestly I was there for a business trip, and everything was completely comfortable. The check in took them 10 minutes , we get our luggage in the room in another 10 minutes. The room was super clean. I slept there like I've never slept in my life . When I left the hotel , everything I needed were around me... More 

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Bengaluru (Bangalore), India
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hotel is huge with amazing restaurants and fine dining. Courteous staff and nice facilities. The pool was good over looking the sheik zayed road. The place always bustling with people. Every place is easily accessible.

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Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I enjoyed my stay in the hotel and the staff were so welcoming and nice. I liked the neatness of the room and the stunning view from the window on Sheikh Zayed Road. The pool is nice and clean in open air. Its location is just perfect for all purposes where it just takes exactly 3 minutes from the hotel... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Mohamed, Thank you for taking the time to write a wonderful review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that our staff managed to meet your every need. Thank you for your comments about the room, pool and location. Please be reminded that we do have 13 award winning restaurants within the hotel.... More 

Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Crowne plaza hotel is central to Dubai doesn't matter where you want to go. It's close to the monorail which is great for moving around. The hotel service is very good. The quality of rooms are really great for families or the business man on conference or just doing meetings. The hotel facilities are really good. The wifi is... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Gsauls, Thank you for choosing Crowne Plaza Dubai and for taking the time to share a wonderful review here on Tripadvisor. We are pleased that you had a great time overall. We are delighted that you were able to enjoy the service, location and the wifi. Thank you for your recommendation and we definitely look forward to having you... More 

Warrington, England, United Kingdom
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

Good hotel with a decent breakfast and an Irish sports bar as part of the complex to boot. It also has a night club for the younger than me as well as a few different restaurantsWithin walking distance of the WTC

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Phillip D, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you enjoyed your breakfast at Al Dana and that you enjoyed Harvester’s Pub. We have a total of 13 award winning restaurants in the hotel that you may want to try on your next visit. Thank you... More 

Kuala Lumpur, Malaysia
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

An overall good hotel, even though you need either to take a taxi or public transportation to see interesting places. The hotel is located on a major road in Dubai so getting in and out by taxi is quite straightforward. It does have a few dinning options within walking distance including a Brazilian steakhouse. The interior, however, does look a... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for sharing a feedback of your stay at Crowne Plaza Dubai here on Tripadvisor. We hope you had a successful business trip. Please note that we are centrally located making us an ideal place not just for business travelers but for leisure as well. We are few steps away from Emirates Towers Metro Station and... More 

Gurgaon, India
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for one night. At checkin there was an issue as my agent had incorrectly sent my checkin date a a couple of days earlier and the hotel had charged my card for no show. However the hotel front office and back office rose to the occasion brilliantly and addressed the problem very quickly. I was... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Sidharath_Kapur”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased that you had an excellent overall stay. I will be glad to share your feedback with the management team and staff. Thank you for your comments about the staff, room and location. We definitely look... More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Great hotel that makes up in service what it lacks in modern fittings and fixtures. Very attentive, great service, special paise to the breakfast staff who use an obviously too small a room for the size of hotel to deliver efficient delay free breakfasts - well done.

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Emoplugs”, Thank you for choosing Crowne Plaza Dubai and for sharing a review here on Tripadvisor. We are pleased that you had a great time overall. We are glad that our staff managed to meet your every needs. We hope to have the chance to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne... More 

Darlington, England, United Kingdom
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Club Lounge team are the stars I organised a pick up from the airport ... which was very well organised and I arrived at the hotel, there was a personal checkin ... But as I had two bookings due to change of plans they made changes to suit my requirements ... I only ate in the Italian restaurant ... The... More 

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear 2112Traveler, Thank you for sharing a detailed review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are pleased to note your check in experience. We are delighted that you were able to try Al Fresco Italian Restaurant. We hope on your next visit you can try some more of our 13 award winning outlets. Thank you... More 

Al Khobar, Saudi Arabia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a very good hotel that is clean, has great food, & most of all, is near to anywhere coz it is situated in the middle of the city. Nice view from the pool area as well. I recommend it when visiting Dubai.

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Ahmed B, Thank you for choosing Crowne Plaza Dubai and for taking the time to write a review of your stay here on Tripadvisor. As you have pointed out, we are centrally located making us an ideal home to business and leisure travelers. Thank you for your recommendation and we look forward to having you back soon. Best Regards,... More 

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