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All 477 Dubai hotels

Crowne Plaza Hotel Dubai

5.0 of 5 Hotel   |   Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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76%
Ranked #121 of 477 hotels in Dubai
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Basawake Arnhem, Holland
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633 people have reviewed this hotel

Traveler rating
    199
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    120
    31
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (152)
Date | Rating
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English first
Arnhem, Holland
Senior Contributor
40 reviews 40 reviews
38 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

For business a great place to be. Please note the hotel has 2 towers. Make sure you end up in the correct one as one of the 2 towers have rooms that need an update asap! Check in/out is fast and room rates are reasonable. The room I had (twice) needed an update. My colleague had more luck, although we... More

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Harrow, UK
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

I stayed here for three days and was upgraded to an excellent room, thanks to IHG membership. A great location, 5 minutes' walk from World Trade Centre metro station after easy and short direct train ride from airport, warmly greeted by Reception when checking in, delicious and plentiful food at all times of day, incl the copious and varied portions... More

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Dhahran, Saudi Arabia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

I have stayed for 3 nights. arrival services was managed very well and professionally. check in was easy and quickly was moved to my club room. The breakfast at the club room is OK with limited varieties. The coffee at the club lounge is the worst coffee I have ever tasted. The staff went out of their way to get... More

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Torquay, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Great hotel and staff,good service,good food,well appointed rooms, right part of town near railway station. As well always taxi outside.Thanks for the birthday cake! Happy end to holiday would stay again

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Manila, Philippines
Senior Contributor
33 reviews 33 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I am an IHG Gold member and although I have been to Dubai and to IHG hotels in the city several times for business, this is my first time to stay in this property. If the rate is kept below $200 a day, I am convinced this will be the hotel I will be staying in. Always. Good location -... More

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Melbourne, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Stayed for three nights to visit family and to break journey from a long flight to Australia. The staff courteous, helpfull. The room comfortable and clean. The meals excellent and in abundance. Location close to shopping districts. Will visit again.

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Bryant W”, Thank you for choosing Crowne Plaza Dubai and for sharing your review here on our website. We are glad that you had an enjoyable stay. Thank you for your feedback about the hotel’s location, room, staff and food. We hope to have the pleasure of welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza... More

Machida, Japan
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I really like this hotel. The staff are really great, the location is outstanding and the restaurants in the hotel are amazing. My favorite restaurant is the steak restaurant on the lobby floor. Probably some of the best steak I’ve ever eaten. There is a club at the bottom of the hotel which is always packed. With the location of... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “hikokijason”, We are delighted that you had a great stay with us and thank you for sharing your feedback here on Tripadvisor. Thank you for your feedback about our staff, location and restaurants. Western Steakhouse has been recently revamped and we are happy to hear such comments. We are looking forward to your next visit. Best Regards, Georges Farhat... More

Birmingham, United Kingdom
Contributor
20 reviews 20 reviews
15 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed at this hotel on business for one night. Upon arrival the reception were good and attentive. The premium room which was reserved for me was more like a studio in which I was happy. The room was clean with a more tradition style. The fitness centre was good and had all the equipment needed for a nice work out,... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Alshameri_Taiz”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai. We hope you had a successful business trip. Thank you for your comments about the staff, room, Crowne Fitness, and the outdoor pool at the 3rd floor. We are so happy with your recommendation and we look forward to welcoming you... More

Muscat, Oman
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Plenty of options to entertain. Easy access in a great location and we were over joyed. Welocmed well by the friendly staff. Nihal at the Front office was very supportive. Plenty of options if you want shop,fun and night life. I will visit again. Noorhamith family

Was this review helpful? Yes 2
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “reezanoorhamith” Thank you for sharing your feedback of your stay at Crowne Plaza Dubai. We are glad that you had an enjoyable stay overall. We will be happy to share your comments with the management and staff. We look forward to welcoming you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More

Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 4 nights and all I can say is "Simply Luxurious". I became an IHG member before planning my trip and once I arrived, I got an amazing service. I had an early check-in and I was upgraded to a luxurious room, got free beer and wine vouchers. The staff is very friendly, attentive and gave a good... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Navien S”, We are pleased to read your wonderful review of your stay at Crowne Plaza Dubai and thank you for sharing it here on Tripadvisor. Thank you for your comments about our staff, room and amenities, location, restaurants, pool & health club. We are delighted that you had an amazing stay overall. We hope to welcome you back... More

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Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
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Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#87 Romantic Hotel in Dubai #95 Business Hotel in Dubai #102 Family Hotel in Dubai #107 Luxury Hotel in Dubai #121 Top resorts Hotel in Dubai
Hotel Class
Official Description (provided by the hotel)
Make the centrally located Crowne Plaza Dubai hotel your choice for world-class business and dining.Step from the shimmering glass-and-chrome of Sheikh Zayed Road into Crowne Plaza Dubai's marble and caramel-toned Lobby. Complimentary wireless Internet connection is available throughout the hotel.Your sophisticated room or spacious Suite is ready when you are, or you can plunge into our outdoor pool.Dubai International Convention and Exhibition Centre and the World Trade Center directly face Crowne Plaza Dubai. We're steps from Emirates Towers metro station, which connects with Dubai International Airport in 20 minutes. A 7-minute shuttle ride away, you can shop at the Dubai Mall or marvel at the mind-boggling height of the extraordinary Burj Khalifa. ... more   less 
Number of rooms
568

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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