We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Hotel Dubai

5.0 of 5 Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Hotel website
Hotel deals
Special Offer
Save on Hotel Packages!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Crowne Plaza Hotel Dubai
Professional photos View all
Browse nearby
Crowne Plaza Hotel Dubai
Write a Review

718 reviews from our community

Traveler rating
    236
    306
    131
    33
    12
See reviews for
87
121
75
351
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (718)
  • Mar-May only
    (192)
  • Jun-Aug only
    (163)
  • Sep-Nov only
    (180)
  • Dec-Feb only
    (183)
All months
Jeddah
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Crown Plaza (Sheikh Zayed Road) for three days and this is a revisit to this hotel after more than 10 years, and I must say it has changed positively when it come to customer service. Breakfast was excellent with varieties to meet expectations of Dubai visitors, the rooms seem to be renovated with good sound barrier. The... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Contributor
20 reviews 20 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's in the middle of all the action of downtown Dubai has to offer... Close to all major attractions & malls... A range of restaurants to choose from, excellent service as well and when you check-in or during check-out... All rooms are well maintained with adequate facilities provided...

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “RSarki6”, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. As you have pointed out, we are centrally located making us an ideal hotel not just for business travelers but as for leisure as well. We have 13 award winning restaurants within the hotel... More 

Mumbai (Bombay), India
Contributor
16 reviews 16 reviews
5 of 5 stars Reviewed 5 days ago NEW

The hotel has an excellent location. Walking distance from the Metro, so very well connected. The staff is very good & very helpful. The gym is also excellent. Also they gave an early check-in & few coupons offering free deserts.

Was this review helpful? Yes
Crowne Plaza D, Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “UdayrajPrabhu”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We appreciate your comments about the hotel’s location and staff. We are pleased that you were able to try Crowne Fitness Center. Thank you for your recommendation and we hope to have the pleasure of welcoming you back... More 

Wolverhampton, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago NEW

I always try to stay in this hotel, when I am in Dubai. Easy to get to and from the airport and pick ups may be arranged with the hotel. They also have a free shuttle bus. Rooms and clean and the staff really look after you. Great restaurants and nice bar; Harvesters.

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Keith W”, Thank you for your continuous support with Crowne Plaza Dubai and for taking the time to write a review of your stay here on Tripadvisor. We are delighted that you were able to enjoy every aspect of your trip. Thank you for your recommendation and we look forward to welcoming you back soon. Best Regards, Georges Farhat... More 

Riyadh, Saudi Arabia
Top Contributor
56 reviews 56 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

Great hotel and excellent value for money. I always get a free upgrade as a Golden Ambassador member. Nice breakfast buffet and comfortable bed. The location is perfect as you'd be on Shaikh Zayed Road, the main artery of Dubai and the heart of the business center as well as close to the Convention Center.

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for choosing Crowne Plaza Dubai and for sharing a feedback of your stay here on Tripadvisor. We are pleased with your comments of the breakfast buffet at Al Dana, room, and location. Thank you once again and we hope to welcome you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza... More 

A TripAdvisor Member
5 of 5 stars Reviewed 1 week ago

Crowne Plaza Dubai is in the perfect location, only 20mins from the airport, 15mins from Dubai Mall and the Burj Khalifa, 20mins from the beach and the gold and spice souks. It is a lovely hotel with friendly staff and a good choice of resturants. They have a lovely swimming pool with a pool side bar offering snacks and drinks.... More 

Review collected in partnership with Virgin Holidays

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are delighted that you were able to enjoy the hotel’s location. We are pleased that you enjoy the facilities like the pool and variety of restaurants. Thank you for your recommendation and... More 

Dhahran, Saudi Arabia
Contributor
16 reviews 16 reviews
16 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

The most thing that I really liked in this hotel is how to recognize IHG members which makes you feel special !. The location is excellent for those who came for the international Big 5 exhibition. The food quality is fantastic. I strongly recommend the Harvester pop and the Brazilian restaurant. The hotel is clean but a bit tired, its... More 

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “alshukri”, Thank you for choosing Crowne Plaza Dubai and for sharing a review here on Tripadvisor. We hope you had a successful business trip. We are glad that you were able to try Harvester’s Pub and Chamas. Thank you for your comments about the hotel’s location as well as the service. Your feedback will not go unnoticed but will... More 

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Crowne Plaza on 21st floor 03Dec14 for 3nights. The hotel is very close to Dubai Mall, a cab will cost you approx 12Dirhams to the Mall. The rooms,service and Buffet breakfast was amazing. This hotel has a club on ground floor which was off the hook! The hotel is a 5 min walk to the metro... More 

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Celeste L”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are delighted with your positive feedback of the hotel’s location, service and rooms. I will be pleased to share your comments with the management team and staff. Thank you for your recommendation and we look forward... More 

County Durham, UK
Top Contributor
351 reviews 351 reviews
163 hotel reviews
267 helpful votes 267 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for four nights. Service throughout my stay was superb. I was upgraded to a Captains Suite which was a nice touch. My room was on 9th floor at the back of the hotel and was very quiet considering the hotel is right on SZ road (more like a motorway!) Located about 10 mins walk from WTC metro station... More 

Was this review helpful? Yes
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Baxie”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay here on Tripadvisor, We are happy that you had a great stay overall. Thank you for your comments about the hotel’s location. We are glad that our staff managed to meet your every need. We are definitely looking forward to your next visit.... More 

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Overall very good. Comfortable rooms, friendly staff and good service. Restaurants offer a range of good quality food, even in the harvester sports bar - which also happens to be the man utd supporters club so proves handy for all fellow united fans if there is a game on! Breakfast offers a good buffet, but coffee was average at best... More 

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Rolphy220689”, Thank you for choosing Crowne Plaza Dubai and for sharing a review here on Tripadvisor. We are pleased that you had an enjoyable stay overall. Thank you for your comments about the rooms, staff and service. As you have noted, we offer 13 award winning restaurants in the hotel. Please note that your feedback will not go unnoticed... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Crowne Plaza Hotel Dubai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com, Cheap Tickets, Agoda, Priceline, Despegar.com, Booking.com and Tingo so you can book your Crowne Plaza Hotel Dubai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Hotel Style:
#85 Family Hotel in Dubai
#92 Romantic Hotel in Dubai
#93 Business Hotel in Dubai
#105 Luxury Hotel in Dubai

883 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (309)
Viewed
Room/suite (89)
Viewed
Hotel & grounds (48)
Viewed
View from room (22)
Viewed
Bathroom (19)
Viewed
Pool/beach area (19)
Viewed
Dining (25)
Viewed
Other (87)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (504)
Viewed
Amenities (40)
Viewed
King Premium Room (36)
Viewed
King Superior Deluxe Room (42)
Viewed
One Bedroom Apartment (66)
Viewed
Pool (9)
Viewed
Restaurants and Bars (161)
Viewed
The Hotel (30)
Viewed
Twin Premium Room (44)
Viewed
Two Bedroom Apartment (76)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Hotel & grounds (4)
Viewed
View from room (2)
Viewed
Room/suite (15)
Viewed
Business center/function rooms (6)
Viewed
Dining (11)
Viewed
Pool/beach area (2)
Viewed
Bathroom (1)
Viewed
Other (30)
Hotels you might also like...
Check In Check Out
Price Your Stay