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All 479 Dubai hotels

Crowne Plaza Hotel Dubai

5.0 of 5 Hotel   |   Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
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Ranked #123 of 479 Hotels in Dubai
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Spewy87 Levenmouth, United Kingdom
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669 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Levenmouth, United Kingdom
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is my second stay in this Hotel although first in a standard room, previously stayed in an apartment approx. 10 years ago. The service, cleanliness etc cannot be faulted. But, it is very dated now. The pool area is small for the size of the Hotel with people struggling to find a lounger although most visitors seem to be... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Spewy87”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear that we were not able to meet your expectations. We do appreciate your feedback as it helps us in improving our services for future guests of the hotel like yourself. Please be informed... More

Fort Mill, South Carolina
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Not my first stay at this hotel. No complaints with housekeeping, front desk or business services.. All done very well.. Arranged room for business meeting. Very reasonable and impressive set ups. Customer commented on how well it was arranged..Many restaurants.Convenience store out the front to the right which is very reasonable as mini bar prices are stupid high... Internet worked... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are glad that you enjoyed your overall stay. We will be pleased to share your feedback with the management team and staff. We hope to welcome you back in the near future. Best Regards, Georges Farhat... More

Paris, France
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Not the best location in dubai but OK enough. It's better to stay in a mall or at the marina. However this hotel is close enough to the subway, breakfast/lunch are really nice (but it's nice in Dubai anyway), ver yeasy to get a taxi and very close to the airport (plus they have a free shuttle to the airport).... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Odeist”, Thank you for taking the time to write a review of your stay at Crowne Plaza Dubai here on Tripadvisor. We are sorry to hear that we didn’t meet your expectations. We appreciate all your feedback and we accept all constructive comments as it helps us improve. We thank you for the positive comments about the dining facilities,... More

Abu Dhabi, United Arab Emirates
Contributor
19 reviews 19 reviews
3 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

There are millions of better hotels, why did I choose this one? I have no idea. Sorry but it needs face lift right away. My Room was smelly. Very noisy hotel. Road noise or drunk party people. The club and dining facilities should be the attraction for people. I had a very easy check in and out to be honest.... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Jailittle” Thank you for choosing Crowne Plaza Dubai and for sharing your feedback here on Tripadvisor. We are pleased that you had a “pleasant stay” overall. Thank you for your comments about the room, food and restaurants, pool and Crowne Fitness. We’ll be happy to share it with the management and staff. Thank you for your recommendation and we... More

Edinburgh, Scotland, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

A very pleasant stay. The room was spacious and clean if not a little dated. The bed was so comfy and I slept very well. The food was fantastic with a great choice of restaurants, the pool very nice and one of the best spa treatments I have had. Thank you

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Jailittle”, We are pleased to note that you had a pleasant stay at Crowne Plaza Dubai and thank you for sharing your feedback here on Tripadvisor. Thank you for your comments about the room, food and variety of restaurants, pool and Crowne Fitness. We look forward to welcoming you back soon. Best Regards, Georges Farhat General Manager, Crowne Plaza... More

Helsinki, Finland
Contributor
20 reviews 20 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is one of the oldest in this part of Dubai. Stayed here last time close to 20-years ago so I was not expecting much from this. However, hotel surpised positively as rooms had been renovated although some of the general areas definately show their age. Good location should you want to go to either old or new Dubai areas.... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Trav_Blogger”, Thank you for choosing Crowne Plaza Dubai and for sharing a review of your stay here on Tripadvisor. We appreciate you pointing out that our rooms have been refurbished. Thank you for your comments about the hotel’s location and value for money. Thank you for your recommendation and we look forward to having you back soon. Best Regards,... More

West Lafayette, Indiana
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I paid about $100 to stay at this hotel. I travel to Dubai regularly and HATE to stay in the Deira area which is old and crowded. This hotel is on the edge of the Deira and beginning of the Zayed Road onto the modern Dubai. The hotel has a club, gets pretty wild in there but not a club... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “Iman T”, Thank you for taking the time to share a review of your stay at Crowne Plaza Dubai here on Tripadvisor. Thank you for your comments about the hotel’s location, gym and breakfast. We also take note of your feedback about Zinc Night Club. We hope to have the pleasure of welcoming you back in the near future.... More

Moscow, Russia
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

A typical reliable 5-star you know for sure what to expect from - with the style rooted in the 90-s, yet not at all worn-out or scruffy. All the city spots are within reach either by metro (200m walk) or by taxi (always at the entrance) and you're guaranteed to have a good rest in your room in between. A... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “MaximD”, We are thrilled with your wonderful review of your stay at Crowne Plaza Dubai. We hope you had a successful business trip. We are pleased with your comments about the hotel’s location and room. We hope to have the pleasure of welcoming you back in the near future. Best Regards, Georges Farhat General Manager, Crowne Plaza Dubai More

Darlington, United Kingdom
Contributor
20 reviews 20 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although my colleagues and I have been staying at this hotel on a fairly frequent basis for over seven years, it never seems to lose its appeal. Many of the staff have been there for equally as many years, if not longer, and they are all so very friendly. The service is, and has always been, very good. The rooms... More

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Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Mr. Mike, Thank you for your continued support with Crowne Plaza Dubai and for sharing your feedback here on Tripavisor. We greatly appreciate your comments about the staff, rooms, location and staff. We will be delighted to share it with the management team and colleagues. We look forward to having you back in the near future. Best Regards, Georges... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My daughter and I stayed 3 nights in this Hotel recently and found it to be an excellent choice. A free shuttle bus servic Te is provided to and from the Dubai Mall and Jumeira Beach - both locations a must for the tourist. A free shuttle bus goes to the Airport also. There is a great choice of restaurants... More

Was this review helpful? Yes 1
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “755maureen”, It is thrilling to note your wonderful review of your stay at Crowne Plaza Dubai here on Tripadvisor. Thank you for pointing out the shuttle service available and we are pleased that you were able to take advantage of it. As you have mentioned, we boasts 13 award winning restaurants within the hotel building. We appreciate your feedback... More

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Additional Information about Crowne Plaza Hotel Dubai

Address: Sheikh Zayed Rd, Al Nahyan Road, Dubai 23215, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
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Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai

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